MERLIN LEGEND Communications System Release 6.0
System Planning 555-660-112
4
Features
Group-Assigned Features
In Release 6.0 and later systems, the system manager can control the number of
calls allowed into the primary calling group queue. Subsequent callers will receive
a busy signal. Queue control applies to calls received on the following types of
lines/trunks: DID, PRI facilities programmed for dial-plan routing, and all calls that
are transferred from a VMI port.
NOTE:
NOTE:
NOTE:
Remote Access calls to a calling group, coverage calls directed to a calling
group, and calls directed to a calling group through a QCC Position-Busy
backup are not eligible for queue control.
Planning Form Instructions
NOTE:
NOTE:
NOTE:
If the system has AUDIX Voice Power/Fax Attendant, you do not need to fill
in this information; settings are automatically set by Integrated
Administration to factory settings assumed by the AUDIX Voice Power
system (and not necessarily those listed for the communications system on
Form 7d). Changing the assumed factory settings could affect how the
AUDIX Voice Power system works. If you change these values, do so with
caution , and record the settings on Form 7d. For more information, see the
AUDIX Voice Power documentation.
For each calling group:
1.
On Form 7d (page 2), copy the Group No., ID, and extension number from
the front of the form.
2.
Select the Hunt Type by doing one of the following:
To keep the factory-set hunting pattern, check the Circular box.
NOTE:
If you choose a linear hunt, be sure you have listed the extension
numbers and names in the Extensions section on Form 7d (page 1),
in the order that you want the group searched. If you have not done
this, go back and correct the front of the form so that the extensions
are in the right order.
To change the factory-set hunting pattern to Linear, check the Linear
box.
To change the factory-set hunting pattern to Most-Idle, check the
Most-Idle box.
Issue 1
February 1998
Page 4-34
4
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