Lucent Technologies MERLIN LEGEND Release 6.0 System Planning Manual page 188

MERLIN LEGEND Communications System Release 6.0
System Planning 555-660-112
4 Features
Group-Assigned Features
4. In the Extensions section of Form 7d, write the extension number of each
member of the group in the Ext. No. column and the name of the person or
location in the Person or Location column (see Form 2a).
5. In the Trunks/Pools table of Form 7d, for each line/trunk that is to ring
directly into the calling group, write the line/trunk or pool number (see
Form 2c).
NOTES:
1. When a pool is assigned to a calling group, all lines/trunks in the pool are
assigned to the group. Individual trunks within the pool cannot be
assigned to a calling group.
2. Network lines and pools, dial-in lines/trunks, and pools that contain any
dial-in lines/trunks cannot be added to a calling group.
3. Pools may be assigned to only one calling group.
4. Lines/trunks assigned as the system Music on Hold or External Page Port
cannot be assigned to a calling group.
5. Before adding to a calling group, you must first remove lines/trunks from
the QCC.
6. If assigning a calling group as backup for a QCC, under the Position Busy
Backup heading in the Queued Call Console section of Form 6a, Optional
Operator Features, check yes and write the extension number of the
calling group.
7. To record information for another calling group, repeat this procedure
beginning with Step 3; use a blank Form 7d for each group.
Calling Group Options
This section contains instructions for following calling group options:
Hunt Type
Primary and Secondary Delay Announcements
Message-Waiting Receiver
Calls-in-Queue Alarm Thresholds
External Alert for Calls-in-Queue Alarm
Overflow Coverage
Overflow Threshold
Overflow Threshold Time
Prompt-Based Overflow (Release 6.0 and later only)
Group Type
Queue Control (Release 6.0 and later only)
4
Issue 1
February 1998
Page 4-31