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6.2
DIAGNOSTICS
The Octel 200/300 performs self-testing diagnostic programs that run continuously and do not interfere
with normal message server operation. These tests locate faults in the message server and reduce the need
for additional test equipment, circuit descriptions, and schematic diagrams. When errors are detected,
they are logged into the Hardware Error Table, by error code, with the fault and its location described.
In addition to the background diagnostics, you can run several diagnostic or test programs from a
terminal. These demand diagnostics are described in this section.
Poll the message server on a regular schedule by using a compatible modem, or poll it directly through a
terminal or teleprinter. Print the Hardware Error Table, Traffic Peg Count Table, System Performance
report, and User Statistics report. Study the reports for any abnormal indications, which allows for
scheduled maintenance or corrective action, rather than reactive emergency procedures.
.
The screen examples shown in this section might differ from the screens for your message server.
Fields could be added, deleted, or relocated, depending on the hardware and software release.
Mailbox Configuration Status
The mailbox configuration command LIST MAILBOX displays information about a specific mailbox. At
the @ prompt, enter
L M x
For this command, x is the mailbox number.
When listing a mailbox configured with multiple INFORMATION Tables, status information is displayed
only for the current time period.
The following example shows all possible mailbox configuration items that can be displayed, including
those items added by configuring optional feature packages.
@L M 1019
INFORMATION TABLE NUMBER: 10
WITH ATTRIBUTES:
EXTENSION NUMBER:
MESSAGE WAITING: ON
OFFSITE OR PAGER #: NONE
GREETING: EXTENDED ABSENCE ON
THIS MAILBOX HAS A SECURITY CODE
PERSONAL ASSISTANCE MAILBOX: NONE
WILL USE PORT INTERCEPT
NUMBER OF MESSAGES:
AUTOMATIC FAX DELIVERY: OFF
AUTOMATIC FAX DELETION: OFF
PERSONAL FAX #: NONE
NAMESCAN: ON
USER #: 0014
MBOX MSG. #: 0000
MSG. WAIT DELAY: 00
LOG−ON LANGUAGE : NONE
SINGLE DIGIT MENU MAX DIGIT:
FLAGS: IN−RNG
PB60019−01
Enter
CLASS OF SERVICE: 10
0
7
8 10 12 17 19 24 28 41 48 54 61 64 76 77 79 82 93 94
1
NUMBER OF FUTURE DELIVERY MESSAGES:
GREETING MSG. 1294
OFFSITE ATTEMPTS:
0
NAME MSG. #: 1274
0
MAX ATTEMPTS:
PREFIX DIGITS: NONE
Maintenance Commands
6-19
0
0
Octel 200/300
S.4.1
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