HP 7102dl - ProCurve Secure Router Configuration Manual page 164

Configuring Backup WAN Connections
Viewing Backup Configurations and Troubleshooting Backup Connections
3-76
Table 3-13. BRI Line Status
Status Meaning
layer 1 down There is no activity on the
ISDN line.
getting TEI #1 The switch cannot identify
the BRI interface.
getting TEI #2 The switch cannot identify
the BRI interface (second B
channel).
TEI #2 OK The switch is having trouble
bringing the interface up.
Getting SPID #2
Miskeyed SPIDs and LDNs are the most common problems. Try reentering the
SPID and, if necessary, reloading the router so that the BRI interface will be
forced to re-initiate the handshaking process.
Remember, however, that the wrong configuration for the switch-type can also
cause the status to remain at "getting TE1 #1" or "getting TE1 #2." The switch-
type should match the ISDN signaling that the public carrier institutes on the
line, which depends on its software, not necessarily on the switch's
manufacturer.
View the Status of the Modem Interface. To check the status and config-
uration of the modem interface, enter:
Syntax: show interfaces modem <slot>/<port>
If the module is ready to provide backup, the status report should read
"modem 1/2 is UP" and the line status should be "on-hook."
Troubleshooting a Modem Interface. The modem interface will not go
up unless it is configured for the correct country. You must enter the modem
code from the global configuration mode context. See "Setting the Country"
on page 3-54.
Next Best Step
Check the physical hardware, including
the cabling and wall jack.
• Check for a miskeyed SPID1 and/or
LDN.
• Verify the switch-type matches the
public carrier's signaling type.
• Check for a miskeyed SPID2 and/or
LDN.
• If you should not have to enter a
second SPID, the interface may be
configured for the wrong signaling
type.
• Try resetting the connection. You may
need to reload the router, if possible.