Troubleshooting The Hp Jetdirect Print Server - HP 635n - JetDirect IPv6/IPsec Print Server Administrator's Manual

7 Troubleshooting the HP Jetdirect Print
Server
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print
server.
A flowchart guides you to the correct procedures for troubleshooting the following:
■ Printer problems
■ HP Jetdirect hardware installation and connection problems
■ Network-related problems
To troubleshoot your HP Jetdirect print server, you may need the following items:
■ A Jetdirect configuration page (see
■ A Printer Configuration or Diagnostic Page
■ Documentation that came with your printer
■ Documentation that came with your HP Jetdirect print server
■ The diagnostics tools and utilities provided with your network software (for example, Novell
NetWare utilities, TCP/IP utilities, or network printer management applications such as HP Web
Jetadmin)
NOTE
can be found by searching for your HP Jetdirect product at
net_printing.
ENWW
Frequently asked questions about installing and configuring HP Jetdirect print servers
HP Jetdirect Configuration Pages)
http://www.hp.com/support/
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