General Troubleshooting; Troubleshooting Chart - Assessing The Problem - HP 635n - JetDirect IPv6/IPsec Print Server Administrator's Manual

General Troubleshooting

Troubleshooting Chart - Assessing the Problem

Is the Printer
On and Online?
YES
Can you print
a Configuration
YES
printer control panel
display a "READY"
message?
YES
"I/O Card Ready"
message appear on
YES
communicating
YES
Figure 7-1
ENWW
See Procedure 1
NO
See Procedure 2
NO
Page?
Does the
See Procedure 3
NO
Does an
See Chapter 8
the config NO
page?
Is the
printer
with the
NO
network?
If the problem persists, see your
network documentation.
Assessing the Problem
See Procedure 4
General Troubleshooting 113