2002-2003 Copyright Hewlett-Packard Development Company, LP...
Table 2.1 Software Solutions (3 of 3) Operating Environment Function Remarks HP IP/IPX Printer Gateway for NDPS NetWare 5.x, 6.0 Simplified installation, Frees up user licenses printing, and bidirectional (IPX only) Allows disabling of management of SAPs to reduce HP Jetdirect-connected network traffic printers under Novell Requires HP Jetdirect...
HP Jetdirect Wireless Setup Wizard The HP Wireless Setup Wizard is a software utility that configures your HP Jetdirect wireless print server with a wireless connection to your network. Note that the HP Wireless Setup Wizard does not install the printer on your system.
HP Install Network Printer Wizard (Windows) The HP Install Network Printer Wizard is a software module for quick and easy printer installation on a TCP/IP or IPX/SPX network. The wizard allows you to configure the printer with IP parameters on a TCP/IP network, or NDS/Bindery objects on a Novell NetWare IPX/SPX network.
HP Jetdirect Printer Installer for UNIX The HP Jetdirect Printer Installer for UNIX contains support for HP-UX and Solaris systems. The software installs, configures and provides diagnostics capabilities for HP printers connected to TCP/IP networks using full-featured HP Jetdirect print servers. Value-based print servers, such as 175x and 200m, are not supported.
HP Web Jetadmin HP Web Jetadmin is an enterprise management tool that allows you to remotely install, configure and manage a wide variety of HP and non-HP network printing devices simply through a standard Web browser. HP Web Jetadmin can be used to proactively manage both individual or groups of devices.
Installing HP Web Jetadmin Before installing the HP Web Jetadmin software, you must have administrator or root privileges on the local system: 1. Download the installation files from HP online support at http://www.hp.com/go/webjetadmin. 2. Follow the instructions on the screen to install the HP Web Jetadmin software.
Configuring and Modifying a Device Using your browser, navigate to HP Web Jetadmin’s URL. For example: http://systemname.domain:port/ Follow the instructions on the appropriate home page to configure or modify your printer. Note You can also substitute the systemname.domain with the TCP/IP address. Removing HP Web Jetadmin Software To remove HP Web Jetadmin software from your Web server, use the uninstall program provided with the software package.
Internet Printer Connection Software Full-featured HP Jetdirect print servers (firmware version x.20.00 or later) support the Internet Printing Protocol (IPP). Value-based print servers, such as 175x and 200m, are not supported. Using the appropriate software on your system, you can create an IPP print path from your system to a supported HP Jetdirect-connected printer over the Internet.
2. To install the software and set up the print path to the printer, follow the instructions provided with the software. Contact your network administrator to get the IP address or URL of the printer to complete the setup. HP Software System Requirements Computer running Microsoft Windows NT 4.0 (Intel-based) or Windows 2000 IPP-enabled HP Jetdirect print server (firmware must be at...
4. Select Connect to a printer on the Internet and enter the print server’s URL: http://IP_address[/ipp/port#] where IP_address is the IP address configured on the HP Jetdirect print server. [/ipp/port#] identifies the port number on a multi-port HP Jetdirect external print server (port1, port2, or port3) that the printer is connected to (default is /ipp/port1).
HP IP/IPX Printer Gateway for NDPS NDPS (Novell Distributed Print Services) is a printing architecture developed by Novell in partnership with Hewlett-Packard. NDPS simplifies and streamlines the administration of network printing. It eliminates the need to set up and link print queues, printer objects, and print servers.
To Get the Software The HP IP/IPX Printer Gateway is included with all current versions of NDPS. Novell NetWare 5.x and 6.0 includes NDPS. To obtain the most recent software version, or to obtain the related documentation: Visit http://www.hp.com/go/hpgate_sw Select and follow the instructions for downloading drivers and software.
HP Wireless Jetdirect Assistant for Mac OS This utility allows you to configure an HP Jetdirect wireless print server with a connection to your Mac OS network. To use this utility, the HP Jetdirect wireless print server must be in a factory-default state. Proceed as follows: 1.
HP LaserJet Utilities for Mac OS The HP LaserJet Utilities for Mac OS allow you to configure and manage your HP Jetdirect-connected printers on AppleTalk networks. This section describes software installation and use of the HP LaserJet Utilities. In addition, it describes how to use the Chooser to select and set up a Mac OS computer to print to your HP printer.
The HP LaserJet Utility allows printer settings such as printer name and preferred zone to be configured from your Mac OS system. Hewlett-Packard recommends that only network administrators use the printer configuration capabilities of this utility. If this printer is to be serviced by a print spooler, set up the printer's name and zone before configuring the spooler to capture the printer.
Renaming the Printer The factory supplies a default name for your printer. Hewlett-Packard highly recommends that you rename your printer to avoid having multiple printers with similar names on your network. After you have renamed the printer and have set up...
To exit, select Quit from the File menu. Notify everyone on your network of the new name for your printer so they can select the printer in the Chooser. Selecting a Zone The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherTalk network.
3. If AppleTalk is not active, an alert dialog box appears on your screen. Select OK. The Active button turns on. If your network is linked to other networks, the AppleTalk Zones list dialog box appears in the Chooser. 4. If applicable, select the zone in the AppleTalk Zones scrolling list where your printer is located.
Testing the Configuration 1. Select Print Window from the File menu, or if no window is open, select Print Desktop. The Print dialog box appears. 2. Click Print. If the printer prints the job, you have connected your printer to your network correctly.
TCP/IP Configuration Introduction To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. For general information on TCP/IP networks, see Appendix Server-Based and Manual TCP/IP Configuration When in a factory-default state and powered on, the HP Jetdirect...
Default IP Address When in a factory-default state (for example, when shipped from the factory or after a cold-reset), the HP Jetdirect print server has no IP address. A default IP address may or may not be assigned depending on the network environment. Default IP Address Will Not Be Assigned A default IP address will not be assigned if a server-based method (such as BOOTP or DHCP) is successful.
With link-local addresses, subnetting is not used. The subnet mask will be 255.255.0.0, and cannot be changed. Link-local addresses will not route off the local link, and access to or from the Internet will not be available. The default gateway address will be the same as the link-local address.
DHCP Requests Enable/Disable When a default IP address is assigned, you can choose to send, or not send, periodic DHCP requests. DHCP requests are used to retrieve IP configuration settings from a DHCP server on the network. By default, this parameter is enabled, allowing DHCP requests to be transmitted.
TCP/IP Configuration Tools Depending on your printer and operating system, an HP Jetdirect print server can be configured with valid TCP/IP parameters for your network in the following ways: Using Software. You can use your printer installation software or the HP Jetdirect print server installation software on supported systems.
RARP. A network-based server can use RARP (Reverse Address Resolution Protocol) to answer the print server's RARP request and supplying the print server with the IP address. The RARP method only allows you to configure the IP address. For more information, see “Using RARP”.
Using BOOTP/TFTP For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) provide a convenient way to automatically configure the HP Jetdirect print server for TCP/IP network operation. When powered on, the Jetdirect print server sends a BOOTP request message onto the network.
Why Use BOOTP/TFTP? Using BOOTP/TFTP to download configuration data has the following benefits: Enhanced configuration control of the HP Jetdirect print server. Configuration by other methods, such as a printer control panel, are limited to select parameters. Ease of configuration management. Network configuration parameters for the entire network can be in one location.
Configuring the BOOTP Server For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files. BOOTP is used by the print server to obtain entries in the /etc/bootptab file on a BOOTP server, while TFTP is used to obtain additional configuration information from a configuration file on a TFTP server.
Bootptab File Entries An example of a /etc/bootptab file entry for an HP Jetdirect print server is provided below: picasso:\ :hn:\ :ht=ether:\ :vm=rfc1048:\ :ha=0001E6123456:\ :ip=192.168.40.39:\ :sm=255.255.255.0:\ :gw=192.168.40.1:\ :lg=192.168.40.3:\ :T144=“hpnp/picasso.cfg”: Note that the configuration data contains “tags” to identify the various HP Jetdirect parameters and their settings. Entries and tags supported by the HP Jetdirect print server (firmware version x.24.00 or later) are listed in Table...
Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (2 of 4) Item Description 2132 Option The subnet mask tag. The subnet mask will be used by the HP Jetdirect print server to identify the portions of an IP address that specify the network/subnetwork number and the host address.
Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (3 of 4) Item Description 2132 Option DHCP T2 timeout, specifying the DHCP lease rebind time (seconds). The IP address (in hexadecimal) of the preferred outgoing e-mail SMTP (Simple Mail Transport Protocol) server, for use with supported Scan devices.
Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (4 of 4) Item Description 2132 Option T149 Interlock Mode option. An HP-proprietary tag that specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection.
# Example of an HP Jetdirect TFTP Configuration File 192.168.10 # Allow only Subnet access to peripheral. # Up to 10 ‘allow’ entries can be written through TFTP. # Up to 10 ‘allow’ entries can be written through Telnet # or embedded Web server. # ‘allow’...
Table 3.2 lists the supported TFTP parameters (HP Jetdirect firmware version x.25.00 or later). Table 3.3 describes the TFTP parameters. Table 3.2 List of Supported TFTP Parameters (1 of 2) General passwd: ssl-state: sys-location: tftp-parameter-attribute: sys-contact: TCP/IP Main host-name: pri-wins-svr: domain-name: sec-wins-svr: dns-svr:...
Table 3.2 List of Supported TFTP Parameters (2 of 2) SNMP snmp-config: auth-trap: get-cmnty-name: trap-dest: set-cmnty-name: IPX/SPX ipx-config: ipx-nds-context: ipx-unit-name: ipx-job-poll: ipx-frametype: ipx-banner: ipx-sapinterval: ipx-eoj: ipx-nds-tree: ipx-toner-low: AppleTalk appletalk: name-override: DLC/LLC dlc/llc: Other Settings link-type: MFP-config: webscan-config: usb-mode: scan-idle-timeout: status-page-lang: scan-email-config: Support support-name:...
Table 3.3 TFTP Configuration File Parameters (1 of 10) General passwd: A password (up to 16 alphanumeric characters) that allows administrators to control changes of HP Jetdirect print server configuration parameters through Telnet, HP Web Jetadmin, or embedded Web server. The password may be cleared by a cold reset.
Table 3.3 TFTP Configuration File Parameters (2 of 10) pri-wins-svr: The IP address of the primary Windows Internet Name Service (WINS) server. sec-wins-svr: The IP address of the secondary Windows Internet Name Service (WINS) server. smtp-svr: The IP address of the outgoing e-mail Simple Mail Transport Protocol (SMTP) server, for use with supported Scan devices.
Table 3.3 TFTP Configuration File Parameters (3 of 10) write-mode: Controls the setting of the TCP PSH flag for device-to-client data transfers. 0 (default): disables this option, flag is not set. 1: all-push option. The push bit is set in all data packets. 2: eoi-push option.
Table 3.3 TFTP Configuration File Parameters (4 of 10) syslog-priority: Controls the filtering of syslog messages sent to the syslog server. The filter range is 0 to 8, with 0 being the most specific and 8 the most general. Only messages that are lower than the filter level specified (or higher in priority) are reported.
Table 3.3 TFTP Configuration File Parameters (5 of 10) ipv4-multicast: Enables or disables the receipt and transmission of IP version 4 multicast packets by the print server. 0 disables, 1 (default) enables. idle-timeout: The number of seconds that an idle print data connection is allowed to remain open.
Table 3.3 TFTP Configuration File Parameters (6 of 10) default-ip: Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when powered off/on or manually configured to use BOOTP/DHCP). DEFAULT_IP: sets the legacy default IP address 126.96.36.199.
Table 3.3 TFTP Configuration File Parameters (7 of 10) trap-dest: Enters a host’s IP address into the HP Jetdirect print server’s SNMP trap destination list. The command format is: trap-dest: ip-address [community name] [port number] The default community name is ”public”; the default SNMP port number is ”162”. The port number cannot be specified without a community name.
Table 3.3 TFTP Configuration File Parameters (8 of 10) ipx-banner: Enables or disables printing an IPX banner page. 0 disables banner pages. 1 (default) enables banner pages. ipx-eoj: Enables or disables IPX end-of-job notification. 0 disables, 1 (default) enables. ipx-toner-low: Enables or disables IPX toner-low notification.
Jetdirect configuration/status page to the printer. Auto (default): The PDL is auto-detected when the print server is powered on or after a cold-reset. PCL: Hewlett-Packard Printer Control Language ASCII: Standard ascii characters HPGL2: Hewlett-Packard Graphics Language (v2) PS: Postscript language...
Table 3.3 TFTP Configuration File Parameters (10 of 10) Support support-name: Typically used to identify the name of a person to contact for support of this device. support-number: Typically used to specify a phone number or extension to call for support of this device.
Using DHCP For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP Jetdirect print server uses.
UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to “infinite”.
Windows NT 4.0 Server To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps: 1. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. 2. Double-click the DHCP Manager icon to open this window. 3.
8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your printers as reserved clients. For each printer, perform the following steps in the Add Reserved Clients window to set up a reservation for that printer: a.
Once the address appears in the list of IP addresses, select OK. This returns you to the DHCP Options window. If the address you have just added appears in the list of IP addresses (near the bottom of the window) return to step 10d.
8. Set the IP address lease duration for your DHCP clients. Then click Next. HP recommends that all printers be assigned reserved IP addresses. This can be accomplished after you set up the scope (see step 11). 9. Select No to configure DHCP options for this scope later. Then click Next.
NetWare Systems NetWare 5.x servers provide DHCP configuration services for network clients, including the HP Jetdirect print server. To set up DHCP services on a NetWare server, refer to Novell documentation and support. To Discontinue DHCP Configuration CAUTION Changes to an IP address on your HP Jetdirect print server may require updates to printer or system printing configurations for clients or servers.
Note If you choose to re-enable a DHCP configuration, the print server will acquire its configuration information from a DHCP server. This means that when you choose DHCP and complete your configuration session (using Telnet, for example), the TCP/IP protocol for the print server is re-initialized and all current configuration information is deleted.
Using RARP For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. This section describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems.
7. Edit the /etc/ethers file (/etc/rarpd.conf file in HP-UX 10.20) to add the LAN hardware address/station address (from the configuration page) and the node name for the HP Jetdirect print server. For example: 00:01:E6:a8:b0:00 laserjet1 If your system uses Network Information Service Note (NIS), you need to incorporate changes to the NIS host and ethers databases.
Using the arp and ping Commands For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. You can configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system.
Depending on the system, the LAN hardware address may require a specific format. For example: For Windows NT 4.0, 2000, XP arp -s 192.168.45.39 00-01-E6-a2-31-98 ping 192.168.45.39 For UNIX arp -s 192.168.45.39 00:01:E6:a2:31:98 ping 192.168.45.39 Note Once the IP address has been set on the print server, additional arp and ping commands will be ignored.
Using Telnet For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. This section describes how to configure the print server (firmware versionx.25.01 or greater) using Telnet. Although a Telnet connection may be protected by an administrator password, Telnet connections are not secure.
To use the route command, you will also need the IP address of your workstation. To view it, you can enter the appropriate command at the command prompt: (on Windows NT/2000/XP) C:\> ipconfig (on Windows 98) C:\> winipconfig To create a route from the system command prompt, enter the following command: route add <Jetdirect IP Address>...
To set configuration parameters, you must set up a Telnet session from your system to the HP Jetdirect print server. 1. Type the following at the system prompt: telnet <IP address> where <IP address> is the IP address listed on the Jetdirect configuration page.
Command Line Interface (Default) Using the Telnet command line interface, you can set configuration parameters using the following procedures: During a Telnet session, enter ? to view available Note configuration parameters, the correct command format, and a list of commands. To list additional (or advanced) commands, enter the command advanced befored entering ?..
Telnet Commands and Parameters. Table 3.4 lists the available Telnet commands and parameters. Note If a parameter is supplied dynamically (for example, from a BOOTP or DHCP server), its value cannot be changed using Telnet without first setting Manual configuration. To set Manual configuration, see the ip-config command.
Table 3.4 Telnet Commands and Parameters (2 of 18) sys-location Alpha-numeric string (up to 255 characters), typically used to identify a location. sys-contact Alpha-numeric string (up to 255 characters), typically used to identify the name of a network or device administrator. ssl-state Sets the print server’s security level for Web communications:...
Table 3.4 Telnet Commands and Parameters (3 of 18) wep-key Specify a static WEP (Wired Equivalent Privacy) encryption key. The print server can store up to four WEP keys using four key positions (Key 1, 2, 3, 4). To enter a WEP key, specify the key position followed by the encryption key value.
Table 3.4 Telnet Commands and Parameters (4 of 18) server-auth This command requires that you specify a dynamic encryption option ( dynamic-encrypt command) and EAP 802.1x authentication ( wpa-auth-type command). Use this command to specify server-based authentication methods used on your network. For a brief description of supported authentication protocols, see Chapter None: (default) Server-based network authentication is not...
Table 3.4 Telnet Commands and Parameters (5 of 18) svr-auth-pass Specify a password for server-based authentication. Up to 128 alphanumeric characters may be used. svr-auth-id Specify the CA certificate character string that will be used to identify and validate the authentication server. This string will be compared to an identification string received from the authentication server.
Table 3.4 Telnet Commands and Parameters (6 of 18) 802.11 Wireless Diagnostics Command Description Current SSID (Read-only parameter) The network name (SSID) to which the wireless print server connected. Current Channel (Read-only parameter) The channel that the wireless print server is currently using. Signal Strength (Read-only parameter) The strength of the radio signal received by the print server.
Table 3.4 Telnet Commands and Parameters (7 of 18) subnet-mask A value (in dotted notation) that identifies the network and host portions of an IP address in received messages. For example, subnet-mask 255.255.255.0 stores the subnet mask value 255.255.255.0 on the print server.
Table 3.4 Telnet Commands and Parameters (8 of 18) TCP/IP Print Options Command Description 9100-printing Enables or disables printing to TCP port 9100 on the print server. 0 disables, 1 (default) enables. ftp-printing Enables or disables the ability to print through FTP. 0 disables, 1 (default) enables.
Table 3.4 Telnet Commands and Parameters (9 of 18) defaultq Name of the queue to be used if the queue specified for a print job is unknown. By default, the default queue is AUTO. addstring Adds a user-defined character string that may be prepended or appended to print data.
Table 3.4 Telnet Commands and Parameters (10 of 18) syslog-max Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a per-minute basis. This setting allows administrators to control the log file size. The default is 10 per minute. If it’s set to zero, the number of syslog messages is not restricted.
Table 3.4 Telnet Commands and Parameters (11 of 18) mdns-pri-svc Specifies the mDNS highest priority service to use for printing.To set this parameter, choose one of the following printing option numbers: 1: Port 9100 printing 2: IPP port printing 3: The default LPD raw queue 4: The default LPD text queue 5: The default LPD auto queue 6: The default LPD binps (binary postscript) queue...
Table 3.4 Telnet Commands and Parameters (12 of 18) tcp-mss Specifies the maximum segment size (MSS) that the HP Jetdirect print server will advertise for use when communicating with local subnets (Ethernet MSS=1460 bytes or more) or remote subnets (MSS=536 bytes): 0: (default) All networks are assumed to be local (Ethernet MSS=1460 bytes or more).
Table 3.4 Telnet Commands and Parameters (13 of 18) DHCP Rebind Time (Read-only parameter) DHCP T2 timeout, specifying the DHCP lease rebind time (seconds). SNMP Main Settings Command Description snmp-config Enables or disables SNMP operation on the print server. 0 disables, 1 (default) enables SNMP. CAUTION: Disabling SNMP will disable all SNMP agents (SNMP v1, v2, v3) as well as communications with management applications, such as HP Web Jetadmin.
Table 3.4 Telnet Commands and Parameters (14 of 18) trap-dest Enters a host IP address into the HP Jetdirect print server’s SNMP trap destination list. The command format is: trap-dest: ip-address [community name] [port number] The default community name is ‘public’; the default SNMP port number is ‘162’.
Table 3.4 Telnet Commands and Parameters (15 of 18) ipx-toner-low Enables or disables IPX toner-low notification through PJL. 0 disables, 1 (default) enables. source-route (Token Ring only) Configures the HP Jetdirect print server with the IPX/SPX source routing used on the network. auto (default): Source routing is automatically sensed from the network.
Table 3.4 Telnet Commands and Parameters (16 of 18) DLC/LLC Settings Command Description dlc/llc-config Enables or disables DLC/LLC protocol operation on the print server. 0 disables, 1 (default) enables. For example, dlc/llc-config 0 will disable DLC/LLC operation. strict-8022 Controls DLC/LLC protocol interpretation: 0 (default): disables, that is, provides loose interpretation.
Jetdirect configuration/status page to the printer. Auto (default): The PDL is auto-detected when the print server is powered on or after a cold-reset. PCL: Hewlett-Packard Printer Control Language ASCII: Standard ascii characters HPGL2: Hewlett-Packard Graphics Language (v2) PS: Postscript language...
Table 3.4 Telnet Commands and Parameters (18 of 18) support-url A Web URL address for product information on this device over the Internet or an intranet. tech-support-url A Web URL address for technical support over the Internet or an intranet. Menu Interface An optional Menu interface is displayed when you type menu at the Telnet command prompt.
Figure 3.1 Example: Using the Menu Interface Main Menu ------------------------------- 1. General Menu 2. TCP/IP Menu... 3. SNMP Menu... 4. IPX/SPX Menu 5. AppleTalk Menu 6. DLC/LLC Menu 7. Other Settings 8. Support Settings 9. Wireless Settings ?. Help e. Exit Menu For the TCP/IP Menu, select 2.
Using Telnet to Erase the Existing IP Settings To erase the IP address during a Telnet session, use the following command line entries: 1. Type cold-reset, then press Enter. 2. Type quit, then press Enter to exit Telnet. 3. Power the print server off/on. This procedure resets all TCP/IP parameters, but Note only affects the TCP/IP subsystem.
Using the Printer Control Panel When supported by the printer, HP Jetdirect internal print servers provide a configuration menu that can be accessed from the printer’s control panel. Using this menu, you can enable or disable network protocols and set basic network parameters. For HP Jetdirect wireless print servers, you can also set basic wireless network connection parameters.
Moving to Another Network For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. Moving an HP Jetdirect wireless print server to another network will require a new wireless connection to that network. When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network.
Using the Embedded Web Server Introduction HP Jetdirect print servers contain an embedded Web server that can be accessed from a compatible Web browser over an intranet. The embedded Web server provides access to configuration and management pages for the HP Jetdirect print server and the attached network device (such as a printer or multifunction, all-in-one device).
HP Jetdirect Home Figure 4.1 Typical HP Jetdirect Home Tab Networking Tab Menu items in left margin Figure 4.2 HP Jetdirect Networking Tab For network parameter descriptions, see “Networking Tab”. Using the Embedded Web Server 104 ENWW...
In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard tests a number of current and older browsers using a variety of systems. In general, we recommend using the following browsers: Microsoft Internet Explorer 5.0 or greater...
Viewing the Embedded Web Server For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. If a wireless network connection has not yet been established, you can use the embedded Web server to configure the HP Jetdirect wireless print server with settings for your network.
1. Run a supported Web browser. 2. Enter the IP address of the print server as the URL. Figure 4.3 Entering the IP Address 3. If prompted with security alerts, click Yes to proceed. For full-featured wired print servers, the embedded Web server uses standard HTTP for initial access.
Operating Notes If you enter or change a configuration parameter value, click Apply to enable your change, or click Cancel to erase your change. Changes to the IP address will close the connection to the embedded Web server. To re-establish a connection, use the new IP address.
HP Jetdirect Home Tab The Home tab will display the HP Jetdirect home page if a Web server in the attached device cannot be accessed or does not exist. The HP Jetdirect home page displays a generic printer graphic to represent the attached device.
Hardware Address The LAN hardware (or MAC, Media Access Control) address of the HP Jetdirect print server. This unique address is assigned by Hewlett-Packard, but can be locally administered. A Locally Administered Address (LAA) that replaces the LAN Hardware (MAC) address. The LAA may be configured under local control by a network administrator.
HP will be used to improve product features and services. Personal data is not collected in accordance with HP privacy policies. See Hewlett-Packard Online Privacy Statement. You can choose to enable or disable this feature at any time using the Privacy Settings page under the Networking tab.
Network Settings The Network Settings pages allow you to set or change configuration parameters for 802.11b (Wireless Ethernet), TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, and SNMP protocols. To assign a parameter setting, enter the desired value and click Apply. 802.11b (Wireless Ethernet) The 802.11b pages allow you to create or change your wireless network configuration parameters for your IEEE 802.11b wireless ethernet connection.
Note An HP Jetdirect wireless print server with factory-default settings (Ad Hoc mode) may be easily accessed by unauthorized clients. Therefore, it should not be powered on with factory-default settings longer than necessary, and any configuration changes that you make should be verified.
Table 4.3 802.11B Configuration Parameters (2 of 7) Item Description Network Name Specifies the name of the wireless network to which the HP Jetdirect print server will connect. The Network Name is also called the SSID (Service Set Identifier) and identifies the ESS (Extended Service Set) that is normally associated with larger Infrastructure Mode networks.
Table 4.3 802.11B Configuration Parameters (3 of 7) Item Description Enable Protocols Enable (check) or disable (clear) the EAP protocols supported by the print server. LEAP: (Lightweight Extensible Authentication Protocol). LEAP is a Cisco Systems, Inc. proprietary protocol. LEAP requires an EAP User Name and EAP Password.
Table 4.3 802.11B Configuration Parameters (4 of 7) Item Description Server ID (EAP-TLS, EAP-TTLS only) Specify the Server ID validation string that identifies and validates the authentication server. The Server ID string is specified on the digital certificate issued by a trusted Certificate Authority (CA) for the authentication server.
Table 4.3 802.11B Configuration Parameters (5 of 7) Item Description Authentication Enable (check) or disable (clear) this checkbox to control Behavior: authentication when you click Apply on this page, assuming valid Reauthenticate configuration entries have been made. on Apply Note: This parameter does not apply to security or wireless configuration wizards.
Table 4.3 802.11B Configuration Parameters (6 of 7) Item Description Static (WEP) Select Static (WEP) if your wireless network uses WEP (Wired Equivalent Privacy) keys for basic access control and data privacy. Under the control of your network administrator, each wireless device on the network must be configured with the same key.
Table 4.3 802.11B Configuration Parameters (7 of 7) Item Description Dynamic For dynamic encryption, you may select one of the following options: Basic Encryption: Dynamic WEP encryption is supported. Robust Encryption: Dynamic Wi-Fi Protected Access (WPA) and WEP encryption protocols are supported. When configured for EAP/PSK authentication, the print server uses Robust Encryption (WPA encryption protocols).
Table 4.4 TCP/IP Settings (2 of 4) Item Description Default IP Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when manually configured to use BOOTP/DHCP).
Table 4.4 TCP/IP Settings (3 of 4) Item Description Primary WINS Specifies the IP address of the primary Windows Internet Naming Server Service (WINS) server. The WINS server provides IP address and name resolution services for network computers and devices. Secondary WINS Specifies the IP Address to be used for WINS if the primary WINS Server...
Table 4.4 TCP/IP Settings (4 of 4) Item Description System Contact Identifies a person who is assigned to administer or service this device. This field may include a phone number or similar information. When configured, this parameter will be displayed on the HP Jetdirect home page.
Table 4.5 IPX/SPX Settings (1 of 2) Item Description IPX/SPX Enable Enables or disables the IPX/SPX protocols on the HP Jetdirect print server. If the checkbox is empty, IPX/SPX is disabled. IPX/SPX Frame Specify the IPX/SPX frame type to be used by the HP Jetdirect Type print server on your network.
Table 4.5 IPX/SPX Settings (2 of 2) Item Description NDS Context The print server's NDS context refers to the NDS container or organizational unit that contains the print server object. Print queue and device objects can be located anywhere within the NDS tree, but the HP Jetdirect print server must be configured with the fully-qualified print server object name.
AppleTalk The AppleTalk tab allows you to configure selected AppleTalk settings on the HP Jetdirect print server. See Table 4.6 for a description of items on this page. The AppleTalk parameters displayed include the Note AppleTalk printer types that are advertised on the network.
SNMP You can specify or change the SNMP (Simple Network Management Protocol) parameters provided. See Table 4.7. If you use HP Web Jetadmin to manage your CAUTION devices, you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server.
Table 4.7 SNMP Settings (2 of 2) Item Description Disable SNMPv1/v2 This option disables the SNMP v1/v2c agents on the print server, which is recommended for secure environments. If SNMP v1/v2c is disabled, some port monitors or discovery utilities may not operate properly. Enable SNMPv3 (Full-featured HP Jetdirect print servers only) This option enables (check) or disables (clear) the SNMP v3 agent on...
Misc. Settings The Miscellaneous Settings parameters allow you to set a variety of advanced protocols and features, as described below. Table 4.8. Table 4.8 Miscellaneous Settings (1 of 5) Item Description SLP Config Enable or disable SLP (Service Location Protocol), used by selected client application software to automatically discover and identify the HP Jetdirect print server.
Table 4.8 Miscellaneous Settings (2 of 5) Item Description Link settings (For wired 10/100TX networks only) Set the network link speed(10 or 100 Mbps) and communication mode (full- or half-duplex) for HP Jetdirect 10/100TX print servers. The available settings are listed below. CAUTION: If you change the link setting, network communications with the print server and network device may be lost.
Table 4.8 Miscellaneous Settings (3 of 5) Item Description Syslog Facility Specify the encoded source facility of a message (for example, to identify the source of selected messages during troubleshooting). By default, the HP Jetdirect print server uses LPR as the source facility code, but local user values of local0 through local7 can be used to isolate individual or groups of print servers.
Table 4.8 Miscellaneous Settings (4 of 5) Item Description Enable MFP and Enable or disable the print server’s support of the full-function AIO software scanning facility installed on client computers through software support supplied with the HP multifunction device (MFP or All-in-One). If disabled, the print server will not allow client software device functions other than network printing.
Table 4.8 Miscellaneous Settings (5 of 5) Item Description mDNS Highest Specifies the mDNS highest priority service to use for printing.To Priority Service set this parameter, choose one of the following printing options: 9100 Printing: Raw IP printing through HP-proprietary port 9100. IPP Printing: Internet Printing Protocol printing.
Note If you are upgrading from a version prior to X.24.00 series, you must perform the upgrade again if supported non-English languages are desired. LPD Queues The LPD Queues page allows you to specify LPD (line printer daemon) print queues on the Jetdirect print server. For more information on LPD printing and print queues, see Chapter 5, “Configuring for LPD...
Table 4.9 LPD Queue Parameters (1 of 3) Item Description Queue Name Name of the user-defined queue. This name can be up to 32 characters long, and can consist of any displayable ASCII characters. You can define up to six user-defined queues. Prepend String Enter the name of one or more strings to be added before (or Name...
Table 4.9 LPD Queue Parameters (2 of 3) Item Description Queue Type Processing instruction for the queue. Choose from these four queue types: RAW -- No processing. The line printer daemon treats the data in a raw queue as a print job that has already been formatted in PCL, PostScript, or HP-GL/2, and sends it to the printer without modification.
Table 4.9 LPD Queue Parameters (3 of 3) Item Description Value The content of the string. The String Name parameter names the string; the Value parameter defines its content. When a string name is specified for a prepend or append string (in the table at the top of the browser window), the line printer daemon sends the value of that string to the printer before or after the print data (as appropriate).
Example. If you had an LPD printer and wanted to reset it at the start of each print job, you could set up a user-defined print queue named “clear_printer” that issues a PCL reset command (Escape-E) at the beginning of each job. You could set this up as follows: First, set up the print queue: a.
USB Settings If the HP Jetdirect print server provides a USB connection to the network device (such as a USB printer), a link to USB configuration parameters will be displayed. See Table 4.10. Table 4.10 USB Settings USB Item Description USB Speed (Read-only parameter, for USB 2.0 print servers only).
Support Info Use this page to configure links for Support assistance. You can designate a Support person and phone number of an administrator for this device, as well as URL addresses for Web-based product and technical support. Refresh Rate The refresh rate is the time period (in seconds) that the diagnostic pages will be automatically updated.
Status The Status page displays the current security configuration settings of the print server. The settings that will be displayed depend on the features supported by the print server. Wizard Note If you use HP Web Jetadmin to manage your devices, you should not use this wizard.
Table 4.11 Wizard Security Levels (1 of 2) Security Level Description Basic Security This option requires that you configure an administrator password for configuration management. The administrator password is shared with other management tools, such as Telnet and SNMP applications. However, some management tools, such as Telnet, use plain-text communications and are not secure.
Table 4.11 Wizard Security Levels (2 of 2) Security Level Description Custom Security This option proceeds through all available security settings supported by your print server. For more information on specific parameters and selections, see the tabs on the Mgmt. Protocols Authorization menu pages under SECURITY.
Authorization The Authorization page provides tabs that allow you to control access to the device, as well as to device configuration and management features. In addition, you may configure certificates for client and server authentication. Admin. Account Use this page to set an administrator password for controlled access to Jetdirect configuration and status information.
Certificates (Full-featured HP Jetdirect print servers only) This tab provides access to installation, configuration and management services for X.509 digital certificates. A digital certificate is an electronic message typically containing, among other things, a key (a short string used for encryption and decryption) and a digital signature. Certificates may be issued and signed by a trusted third party (commonly called a Certificate Authority, or CA), which may exist internal or external to the organization.
CA Certificate. (Wireless print servers only) A certificate from a trusted third party, or Certificate Authority (CA), is used to validate the identity of a network authentication server during selected authentication methods that use EAP (Extensible Authentication Protocol). The authentication server’s identity is validated when information on the CA certificate matches the information on a certificate received from the authentication server.
Table 4.12 Certificate Configuration Screens (1 of 3) Certificate Options Choose from the options listed. Update Pre-Installed Certificate. Use this option to update the preinstalled, self-signed certificate. When updated, the preinstalled certificate is overwritten.You may update the following item: Certificate Validity Period With self-signed certificates, the browser will identify the certificate as self-signed for each new Web session and may cause a security alert message.
Table 4.12 Certificate Configuration Screens (2 of 3) Export Certificate and Private Key. This option allows you to export the Jetdirect certificate currently installed on the print server for use on other print servers. Using this option, you are prompted by the following screen: Export the Jetdirect certificate and private key.
Table 4.12 Certificate Configuration Screens (3 of 3) Organizational Unit. (Optional) Specify your department, division, or other subgroup of your organization. City/Locality. (Required) Enter the city or locality in which your organization is located. State/Province. (Required for all countries/regions) Must contain at least three characters.
Access Control Use this tab to display the Access Control List (ACL) on the HP Jetdirect print server. An access control list (or host access list) specifies individual host systems, or networks of host systems, that will be allowed to access the print server and the attached network device.
To add an entry into the access control list, use the IP Address and Mask fields to specify a host, and click (check) the Save checkbox for that entry. Then click Apply. To delete an entry from the list, clear the Save checkbox for that entry.
Note Cipher suites support different levels of encryption strength. The cipher suites currently supported for encryption and decryption are DES (Data Encryption Standard, 56-bit), RC4 (40-bit or 128-bit), and 3DES (168-bit). SNMP Use this tab to enable or disable SNMP v1, v2c and v3 agents on the print server, depending on the print server model.
CAUTION You should disable Telnet and ensure secure embedded Web communications through HTTPS is enabled before creating the initial SNMP v3 account. This will help to prevent access or interception of account information over a connection that is not secure. SNMP v1 and v2c agents can coexist with the SNMP v3 agent.
Table 4.13 Other Protocols (2 of 2) Item Description Enable Device Enable or disable device discovery protocols supported by Discovery the print server: SLP (Service Location Protocol). If enabled (checked), the HP Jetdirect print server sends SLP packets, which are used by system applications for automated discovery and installation.
HP Jetdirect-connected devices on your network. HP Home HP Home provides a link to Hewlett-Packard’s home page on the HP Web site (Internet access is required). This link may also be accessed by clicking on the HP logo.
Help The Help page in the Networking tab provides a quick summary of the HP Jetdirect embedded Web server features. In the Help page, a link to the latest information on the embedded Web server is provided (Internet access is required). Using the Embedded Web Server 155 ENWW...
Configuring for LPD Printing Introduction The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructions include: LPD on UNIX Systems Configuring BSD-based UNIX systems using LPD...
About LPD Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: Berkeley-based (BSD) UNIX systems HP-UX Solaris...
Requirements for Configuring LPD Before you can use LPD printing, your printer must be properly connected to the network through the HP Jetdirect print server, and you must have print server status information. This information is listed on the HP Jetdirect printer configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer documentation for instructions.
Step 2. Setting Up Print Queues You must set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names text and raw in the following examples (see rp tag) have special meanings.
LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text, raw, binps, auto, or user-defined) :lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name: where printer_name identifies the printer to the user, node_name identifies the printer on the network, and remote_printer_name_argument is the print queue designation.
Example: Printcap Entries for PostScript, PCL, or HP-GL/2 Printers lj1_raw|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw: If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data.
Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP Jetdirect print server and set up an entry for it in the /etc/hosts file on your system running HP-UX.
10. Click OK and select Exit from the List menu. 11. Select Exit Sam. By default, the lpsched is not running. Make sure Note you turn the scheduler on when you set up your print queues. Printing a Test File To verify that the printer and print server connections are correct, print a test file.
LPD on Windows NT/2000 Systems This section describes how to configure Windows NT/2000 networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: Installing TCP/IP software (if not already installed). Configuring a network LPD printer. Installing TCP/IP Software (Windows NT) This procedure lets you check whether you have TCP/IP installed on your Windows NT system, and to install the software if...
2. If you have not previously installed the software: Windows 2000—In the Local Area Connection Properties window, click Install. In the Select Network Component Type window, select Protocol and click Add to add the Internet Protocol (TCP/IP). Follow the instructions on the screen. NT 4.0—Click the Add button for each tab and install the TCP/IP Protocol and the Microsoft TCP/IP Printing service.
Configuring a Network Printer for Windows 2000 Systems Set up the default printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability): a. Click Start, Setup, and Control Panel. Double-click the Network and Dial-up Connections folder.
Note The HP Jetdirect print server treats text files as unformatted text or ASCII files. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages. If the queue type is binps, the PostScript interpreter is instructed to interpret the print job as binary PostScript data.
Configuring a Network Printer for Windows NT 4.0 Systems At the Windows NT 4.0 system, set up the default printer by performing the following steps. 1. Click Start, select Settings, and click Printers. The Printers window opens. 2. Double-click Add Printer. 3.
Verifying the Configuration From within Windows NT, print a file from any application. If the file prints correctly, the configuration was successful. If the print job is not successful, try printing directly from DOS using the following syntax: lpr -S<ipaddress> -P<queuename> filename where ipaddress is the IP address of the print server, queuename is the name “raw”...
6. Select Other Network File and Print Services and click Next. (If you select Details before selecting Next, you will see “Print Services for UNIX (R)” as a component of Other Network File and Print Services.) The files being loaded will be shown. 7.
10. If desired, enter a location and other information for this printer. Click Next. 11. Click Yes to print a test page, then click Next. 12. Click Finish to close the wizard. Creating an LPR Port for an Installed Printer 1.
LPD on Mac OS Systems LaserWriter 8 version 8.5.1 or higher is required in order to support IP printing on computers running any of the following: Mac OS 8.1 or higher Mac OS 7.5 through Mac OS 7.6.1 Desktop Printer Utility 1.0 or later Note IP printing in LaserWriter 8 is not available on Mac OS 8.0.
Setting Up Mac OS To configure a computer for LPR printing, do the following: 1. Launch the Desktop Printer Utility. 2. Select Printer (LPR) and click OK. 3. In the PostScript Printer Description (PPD) File section, click Change... and select the PPD for your printer. 4.
FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer.
Print Files The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session.
Control Connection Using standard FTP, a control connection is opened by the client to the FTP server on the HP Jetdirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to four control connections (or FTP sessions) simultaneously.
FTP Login To start an FTP session, enter the following command from a MS-DOS or UNIX command prompt: ftp <IP address> where <IP address> is the valid IP address or node name configured for the HP Jetdirect print server. See Figure 6.1 Figure 6.1 FTP Login Example If the connection is successful, a Ready message will be displayed.
Ending the FTP Session To end an FTP session, type quit or bye. Prior to ending an FTP session, a Ctrl C command Note is recommended to ensure the data connection is closed. Commands Table 6.1 summarizes commands available to the user during an FTP printing session.
Table 6.1 User Commands for HP Jetdirect FTP Server (2 of 2) Command Description Configures an FTP ASCII file transfer. HP Jetdirect print ascii servers support only non-print format control for character transfers (standard values for spacing and margins are used).
Connected to 192.168.45.39. 220 JD FTP Server Ready User <192.168.45.39:<none>>: susan_g 001 Username Ok, send identity <email address> as password Password: 230- Hewlett-Packard FTP Print Server Version 2.0 Directory: Description: ----------------------------------------------------- PORT1 Print to port 1 HP color LaserJet 4500 To print a file, use the command: put <filename>...
Security Features Introduction Security features are provided that can help to minimize unauthorized access to network configuration parameters and other data stored on HP Jetdirect print servers. The features may differ depending on the version of firmware resident on the print server. Although these features can help to minimize CAUTION unauthorized access to stored data and...
Table 7.1 Summary of HP Jetdirect Security Features (1 of 3) Secure Embedded Web Server Management (For full-featured print servers only) A preinstalled, self-signed digital certificate provides HTTPS (secure HTTP) access to the embedded Web server from your Web browser. HTTPS (secure HTTP) provides secure, encrypted communications with your browser.
Table 7.1 Summary of HP Jetdirect Security Features (2 of 3) IP Access Control List Specifies up to 10 host systems, or networks of host systems, that are allowed access to the HP Jetdirect print server and the attached network device. Access is generally limited to host systems specified in the list.
Table 7.1 Summary of HP Jetdirect Security Features (3 of 3) SNMP v1/v2c Set Community Name (IP/IPX) (SNMP v1/v2c only) A password on the HP Jetdirect print server that allows incoming SNMP Set commands (for example, from management software) to write (or set) HP Jetdirect configuration parameters.
Using Security Features Access to HP Jetdirect configuration parameters can be controlled through combined use of the available security features. Table 7.2 provides examples of various settings and the associated level of access control. Table 7.2 Settings for Access Control Settings Level of Access Control Accessible through HTTP...
Table 7.2 Settings for Access Control Settings Level of Access Control Unused protocols disabled High High security for non-trusted, professionally HTTPS access enabled using managed environments. certificates issued by trusted sources Access is limited to authenticated hosts that are specified in the Access Control List. Encryption Wireless Jetdirect print servers provides data privacy;...
Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: Printer problems HP Jetdirect hardware installation and connection problems Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following items:...
Resetting to Factory Defaults Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default values using the following procedures: For HP Jetdirect wireless print servers, resetting to CAUTION factory default settings may cause the print server to lose its wireless connection to your network.
CAUTION Resetting the printer will reset all printer settings to their factory defaults. After resetting the printer, you may need to use the printer's control panel to reconfigure printer settings that are required by users. HP Jetdirect Internal LIO Print Servers Reset HP Jetdirect LIO print servers by holding down the Test button on the print server while inserting the print server into the LIO slot.
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem Troubleshooting the HP Jetdirect Print Server 190 ENWW...
Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists, you may have a defective power cable, power source, or printer.
Procedure 2: Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is an important troubleshooting tool. The information on this page reveals the status of your network and the HP Jetdirect print server. The ability to print a configuration page provides an indication that the printer is operating correctly.
Procedure 3: Resolving Printer Display Error Messages Check the following information to resolve network-related error messages that appear on the printer control panel display. This information assumes you have already printed a configuration page. 1. Does the printer’s control panel display messages similar to the following? EIO X NOT FUNCTIONAL 8X.YYYY EIO ERROR...
3. Does a 40 ERROR appear on the printer’s control panel display? The HP Jetdirect print server detected a break in the data communications. When this error occurs, the printer goes offline. A break in communications may result from the physical network connection being disrupted or the server going down.
Procedure 4: Resolving Printer Communication Problems with the Network Check the following items to verify that the printer is communicating with the network. This information assumes you have already printed a Jetdirect configuration page. 1. Are there any physical connection problems between the workstation or file server and the HP Jetdirect print server? Verify network cabling, connections, and router configurations.
7. Is your protocol enabled on the HP Jetdirect print server? Check the status of your protocol on the Jetdirect configuration page. See Chapter 9 for information on the configuration page. (On TCP/IP networks, you can also use the embedded Web server to check status of other protocols.
See the troubleshooting section in the online help included with the HP Web Jetadmin software. 13. If you are using Microsoft Windows NT 4.0 (DLC/LLC), does the printer appear in the Add a Hewlett-Packard Network Peripheral Port dialog box? Verify network and HP Jetdirect settings on the Jetdirect configuration page.
Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup Verify the following: Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server: Communication Mode: Ad Hoc Network Name (SSID): hpsetup Encryption (WEP): <Disabled> The Network Name (SSID) is case-sensitive.
Unable to Communicate After Initial Setup If you have successfully configured the HP Jetdirect wireless print server with a network connection to your network, but your network computers are unable to communicate with the printer (including a “ping” command), try the following: Print a Jetdirect configuration page and verify all configuration settings for your network.
Unable to Use the HP Jetdirect Wireless Setup Wizard The HP Jetdirect Wireless Setup Wizard (Windows) is used to configure the HP Jetdirect wireless print server with wireless network connection settings to access your network. If you are unable to use this wizard, refer to other options described in the HP Jetdirect Administrator’s Guide for this print server model, supplied on the HP Jetdirect CD-ROM.
Corrective Actions Re-orient the printer or HP Jetdirect wireless print server. In general, having the print server pointed toward the Access Point or wireless PC will improve reception and performance. Reduce or remove sources of interference. Metallic objects can absorb or attenuate radio signals, and devices such as microwave ovens and cordless phones operate using similar radio frequencies.
Firmware Download Failure HP Jetdirect wireless print servers support network installation, or download, of firmware upgrades to provide new or enhanced features. As with other HP Jetdirect print servers, firmware upgrades may be downloaded using tools such as HP Download Manager (Windows), HP Web Jetadmin, or FTP (File Transfer Protocol).
3. Configure the wireless network settings on the computer to match the default settings on the HP Jetdirect wireless print server: Communication Mode: Ad Hoc Network Name (SSID): hpsetup Encryption (WEP): <disabled or turned off> Note Due to the state of the HP Jetdirect wireless print server after a failed download and powered off/on, the HP Wireless Setup wizard cannot be used to configure the print server.
Troubleshooting an LPD UNIX Configuration Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. The troubleshooting steps below describe how to troubleshoot printing problems you may have with the HP Jetdirect print server. 1.
7. If the test file prints but is formatted incorrectly, do the following: Check :rp tag in printcap file. Example 1 (suggested name for an ASCII or text printer): text | lj1_text:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/ERRORLOG:\ :sd=/usr/spool/lpd/lj1_text: Example 2 (suggested name for PostScript, PCL, or HP-GL/2 printers): raw | lj1_raw:\ :lp=:\...
HP Jetdirect Configuration Page Introduction The HP Jetdirect configuration page is an important tool for managing or troubleshooting HP Jetdirect print servers. This page provides identification information (such as the HP Jetdirect model, firmware version, and LAN hardware address), as well as status and configuration parameters of supported network protocols.
Configuration Page Format A typical Jetdirect configuration page is illustrated in Figure 9.1. The configuration page information provided will vary depending on the print server. Figure 9.1 Typical Jetdirect Configuration Page HP Jetdirect Configuration Page 207 ENWW...
The Jetdirect configuration page is divided into sections, as identified in the following table. For each section, the detailed parameter descriptions and settings, including error messages, are provided in the remainder of this chapter. Section Name Description HP Jetdirect Identifies the HP Jetdirect print server and provides general status. Configuration or For information on items in this section, see Table...
Configuration Page Messages HP Jetdirect Configuration/General Information Information in this section provides general HP Jetdirect print server configuration as described in Table 9.1. For error messages, Table 9.12. Table 9.1 HP Jetdirect Configuration (1 of 2) Message Description STATUS: Current state of the HP Jetdirect print server. I/O CARD READY: The HP Jetdirect print server has successfully connected to the network and is awaiting data.
Table 9.1 HP Jetdirect Configuration (2 of 2) Message Description PORT CONFIG: Identifies the link configuration of the RJ-45 port on the HP Jetdirect 10/100Base-TX print server: 10BASE-T HALF: 10 Mbps, half-duplex 10BASE-T FULL: 10 Mbps, full-duplex 100TX HALF: 100Mbps, half-duplex 100TX-FULL: 100Mbps, full-duplex UNKNOWN: The print server is in an initialization state.
USB Printer Settings This section applies to HP Jetdirect external print servers with USB printer connections only. USB information on the HP Jetdirect configuration page is described in Table 9.2. For non-HP devices, some information may not be available. Table 9.2 USB Settings Message Description...
802.11b Wireless Settings Wireless status, configuration parameters and error messages are listed in Table 9.3. Table 9.3 802.11b Wireless Settings (1 of 3) Message Description Status Current 802.11b wireless configuration status. Ready: A wireless connection to the network has been established.
Table 9.3 802.11b Wireless Settings (2 of 3) Message Description AUTHENTICATION IN PROGRESS: Link-level authentication is in progress. In Infrastructure mode, server-based authentication may also be in progress. AUTHENTICATION FAILED. The Jetdirect print server could not access the network because of an authentication error.
Table 9.3 802.11b Wireless Settings (3 of 3) Message Description Channel Specifies the radio frequency channel that the print server sensed and configured for communication on the network. Because it was automatically sensed from the network, this channel may differ from the user-configured channel (which is only used for broadcasts if the specified network/SSID is not found).
Security Settings Information in this section of the Jetdirect configuration page is described in Table 9.4. Table 9.4 Security Settings (1 of 2) Message Description Admin Password: Specifies whether an IP Administrator password has been configured on the print server. This password is shared by Telnet, the embedded Web server, and HP Web Jetadmin to control access to print server configuration parameters.
Table 9.4 Security Settings (2 of 2) Message Description SNMP Versions: Specifies the SNMP versions enabled on the print server. Disabled: All SNMP versions are disabled on the print server. No SNMP access is allowed. 1;2: SNMP v.1 and SNMP v.2c are supported, and SNMP v.3 is disabled, or not supported.
Network Statistics Information in this section of the Jetdirect configuration page is described in Table 9.5. Table 9.5 Network Statistics (1 of 2) Message Description TOTAL PACKETS Total number of frames (packets) received by the RECEIVED: HP Jetdirect print server without error. This includes broadcast, multicast packets, and packets specifically addressed to the print server.
Table 9.5 Network Statistics (2 of 2) Message Description FRAME COPIED Total number of Token Ring frames received with the frame RCVD: copy error indicated in the Frame Status (FS) field. BAD LENGTH RCVD: The number of Token Ring frames received with frame length errors.
TCP/IP Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.6. For error messages, see Table 9.12. Table 9.6 TCP/IP Configuration Information (1 of 4) Message Description STATUS: Current TCP status. READY: Indicates the HP Jetdirect print server is awaiting data over TCP/IP.
Table 9.6 TCP/IP Configuration Information (2 of 4) Message Description DEFAULT GATEWAY: The IP address of the gateway used when sending packets off the local network. Only one default gateway may be configured. During initialization, a temporary value 0.0.0.0 is displayed. If not provided, the IP address of the Jetdirect print server is used.
Table 9.6 TCP/IP Configuration Information (3 of 4) Message Description TFTP SERVER: The IP address of the system where the TFTP configuration file is located. During initialization, the temporary address 0.0.0.0 is displayed. NOT SPECIFIED: Indicates that a TFTP server has not been not been set.
Table 9.6 TCP/IP Configuration Information (4 of 4) Message Description WEB JETADMIN URL: If the HP Jetdirect print server is found on the network by HP Web Jetadmin, the URL of the host system used for HP Web Jetadmin services is displayed. The URL is limited to two lines and may be truncated.
IPX/SPX Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.7. For error messages, see Table 9.12. Table 9.7 IPX/SPX Configuration Information (1 of 2) Message Description STATUS: Indicates the current IPX/SPX protocol status. READY: Indicates the HP Jetdirect print server is awaiting data over IPX/SPX.
Table 9.7 IPX/SPX Configuration Information (2 of 2) Message Description NETWORK The first column (Network) indicates the network number associated with a protocol frame type used for XXXXXX XXXXXX communication between a server and the HP Jetdirect print XXXXXX server. XXXXXX UNKNOWN: Indicates that the HP Jetdirect print server is still trying to determine which network number to use.
Novell NetWare Parameters Information in this section of the Jetdirect configuration page is described in Table 9.8. For error messages, see Table 9.12. Table 9.8 Novell NetWare Configuration Information (1 of 2) Message Description STATUS: Indicates the current Novell NetWare configuration status. READY: Indicates the HP Jetdirect print server is awaiting data.
Table 9.8 Novell NetWare Configuration Information (2 of 2) Message Description ATTACHED SERVER: The Attached Server field identifies the Jetdirect discovery method [NSQ] (Nearest Service Query) or [GSQ] (General Service Query) and the name of the proxy file server used to locate the configured bindery servers.
AppleTalk Protocol Information Information in this section of the Jetdirect configuration page (Ethernet Only) is described in Table 9.9. For error messages, Table 9.12. Table 9.9 AppleTalk Configuration Information Message Description STATUS: Indicates the current AppleTalk configuration status. READY: Indicates the HP Jetdirect print server is awaiting data.
DLC/LLC Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.10. Table 9.10 DLC/LLC Configuration Information Message Description STATUS: Indicates the current DLC/LLC protocol status. READY: Indicates the HP Jetdirect print server is awaiting data.
Token Ring Diagnostics Information in this section of the Jetdirect configuration page (Token Ring Only) is described in Table 9.11. Table 9.11 Token Ring Diagnostic Information (1 of 2) Message Description Status: Identifies a status condition. Ready: Indicates successful access to the Token Ring network.
Table 9.11 Token Ring Diagnostic Information (2 of 2) Message Description Request Param: The HP Jetdirect print server determines that a Ring Parameter Server (RPS) is present on the ring, but does not respond to a request initialization data frame. Remove Received: The HP Jetdirect print server has received a Remove Adapter data frame during the Token Ring insertion process, or has received a remove ring...
Error Messages Error codes and messages that may appear in the Status sections of the Jetdirect configuration page are described in Table 9.12. Table 9.12 Error Messages (1 of 11) Error Code and Description Message 02 LAN ERROR - During self-test, the HP Jetdirect print server detected an INTERNAL internal loopback test error.
Table 9.12 Error Messages (2 of 11) Error Code and Description Message 09 LAN ERROR - Check the network connections. If the connections are BABBLE intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server.
Table 9.12 Error Messages (3 of 11) Error Code and Description Message 10 LAN ERROR - (Wired Ethernet) There may be a problem with your network UNDERFLOW cabling or the HP Jetdirect print server. Check the cabling and connectors on your network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the printer off, then on again.
Table 9.12 Error Messages (4 of 11) Error Code and Description Message 17 UNABLE TO FIND (Ethernet) The HP Jetdirect print server was unable to find SERVER the NetWare print server (Remote Printer mode) or file server (Queue Server mode). (There was no response to service queries for advertising print servers or file servers that matched the configured print server or file server name.)
Table 9.12 Error Messages (5 of 11) Error Code and Description Message 1D UNABLE TO Remote Printer mode error: The HP Jetdirect print server CONNECT TO was unable to establish an SPX connection with the SERVER NetWare print server. Make sure that the NetWare print server is running and that all cables and routers are functioning correctly.
Table 9.12 Error Messages (6 of 11) Error Code and Description Message 23 UNABLE TO A failure was detected when the HP Jetdirect print server ATTACH TO QUEUE tried to attach to one of the queues assigned to the print server object.
Table 9.12 Error Messages (7 of 11) Error Code and Description Message 2B NDS ERR: UNABLE Unable to log onto the NetWare directory tree. Make sure TO LOGIN that the print server object is defined in the directory at the correct context.
Table 9.12 Error Messages (8 of 11) Error Code and Description Message 3A NDS ERR: UNABLE The NDS tree cannot be located. The message may occur TO FIND TREE when the file server is not running or when a network communications problem exists.
Table 9.12 Error Messages (9 of 11) Error Code and Description Message 46 INVALID SERVER The TFTP server IP address specified for the HP Jetdirect ADDRESS print server (through BOOTP) is an invalid IP address for specifying a single node. Check your Bootptab file for proper entries.
Table 9.12 Error Messages (10 of 11) Error Code and Description Message 53 BAD BOOTP The tagsize in a vendor-specific field in the BOOTP reply TAG SIZE is either 0, or greater than the remaining number of unprocessed bytes in the vendor-specified area. 54 BOOTP/RARP The HP Jetdirect print server is currently in the process of IN PROGRESS...
Table 9.12 Error Messages (11 of 11) Error Code and Description Message 62 DEFAULT IP An IP address could not be retrieved over the network. CONFIGURED The print server will default to a legacy default IP address 188.8.131.52. 63 AUTO IP IN The print server is automatically assigning an IP address PROGRESS using link-local addressing in the form 169.254.x.x.
TCP/IP Overview Introduction This appendix is intended to provide information to help you gain a basic understanding of TCP/IP. Similar to a common language that people use to communicate with each other, TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way computers and other devices communicate with each other over a network.
Transmission Control Protocol (TCP) TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection-oriented, reliable, and guaranteed delivery service to another node on the network. When data packets are received at their destination, TCP calculates a checksum for each packet to verify the data is not corrupt.
IP Address: (Network Portion) Network addresses are managed by an organization in Norfolk, Virginia recognized as InterNIC. InterNIC has been contracted by the National Science Foundation to manage the Internet addresses and domains. Network addresses are distributed to organizations that are in turn responsible for making sure all attached devices or hosts on the network are properly numbered.
IP Address Structure and Class An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total: xxx.xxx.xxx.xxx For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information in the IP address.
Configuring IP Parameters TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually (for example, through Telnet, the embedded Web server, the arp and ping commands, and HP management software), or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on.
Subnets When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks.
Gateways Gateways (routers) are used to connect networks together. Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system.
The syslog server may not receive all syslog events from the HP Jetdirect print server: UDP does not guarantee delivery of messages. The HP Jetdirect print server attempts to eliminate duplicate messages (to minimize unnecessary network traffic). The volume of messages sent by the HP Jetdirect print server is configurable.
Typical logfile entries of syslog messages are illustrated below: Oct 22 08:10:33 jd08 printer: error cleared Oct 22 15:06:07 jd04 printer: powered up Oct 22 15:07:56 jd04 printer: offline or intervention needed Oct 22 15:08:58 jd04 printer: error cleared Oct 24 17:52:27 jd37 printer: powered up Oct 24 18:28:13 jd37 printer: printer is disconnected Oct 24 18:37:46 jd07 printer: error cleared Oct 24 18:38:42 jd37 printer: powered up...
HP Jetdirect 802.11b Wireless Print Servers Introduction HP Jetdirect wireless print servers are printer accessories that support the IEEE 802.11b standard for a wireless Ethernet local area network (WLAN). It uses radio signals to communicate with other WLAN devices or computers. The IEEE 802.11b standard defines the radio frequencies, communication protocols and data formatting required for devices to communicate.
Basic HP Jetdirect Wireless Concepts To assist in your installation of the HP Jetdirect wireless print servers on an IEEE 802.11b wireless LAN, this section provides an overview of some basic concepts that you may find helpful. For more information, refer to the documentation provided with your computer's wireless network interface card or with your Access Point, and to the IEEE 802.11b standards and related sources.
Figure B.1 Infrastructure Mode Examples Access Point in enterprise workgroup Residential Gateway as Access Point Access Point as Wireless Repeater Some devices may be named for their basic function, but may also provide Access Point services. For example, a Residential Gateway may provide Access Point wireless functions while connecting devices to an enterprise intranet, or the Internet, through a telephone or broadband connection.
You can use multiple Access Points on a network. You can strategically locate and configure your Access Points to create subgroups of wireless users and devices, and allow mobile users (and devices) to roam and connect to different Access Points without losing connection to the network.