Troubleshooting The Hp Jetdirect Print Server; Introduction - HP Jetdirect J7949e Administrator's Manual

Troubleshooting the HP Jetdirect
Print Server

Introduction

This chapter describes how to diagnose and correct problems
associated with the HP Jetdirect print server.
A flowchart guides you to the correct procedures for troubleshooting
the following:
●
Printer problems
●
HP Jetdirect print server problems
● Network-related problems
To troubleshoot your HP Jetdirect print server, you may need the
following items:
●
A Jetdirect configuration page (see
●
A Printer Configuration or Diagnostic Page
● Documentation that came with your printer/MFP
● The diagnostics tools and utilities provided with your network
software (for example, Novell NetWare utilities, TCP/IP utilities,
or network printer management applications such as HP Web
Jetadmin)
Note
ENWW
For frequently asked questions on using the HP
Jetdirect print server, visit:
http://www.hp.com/support/net_printing.
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