Table of Contents 1. Introducing the HP Jetdirect Print Server Introduction ................7 Supported Print Servers............8 Supported Network Protocols ..........8 Security Protocols ..............10 Supplied Manuals ..............12 HP Support ................12 Product Registration.............. 14 Product Accessibility ............. 14 2.
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5. Configuring for LPD Printing Introduction ................. 154 LPD Setup Overview ............156 LPD on UNIX Systems............158 LPD on Windows NT/2000/Server 2003 Systems ....162 LPD on Windows XP Systems..........167 LPD on Mac OS Systems............. 169 6. FTP Printing Introduction .................
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B. The HP Jetdirect EIO Control Panel Menu Introduction ................245 Classic Control Panel ............246 Graphical Control Panel ............249 C. OpenSSL Statements Index ENWW...
Introducing the HP Jetdirect Print Server Introduction HP Jetdirect print servers allow you to connect printers and other devices directly to a network. By attaching a device directly to a network, you can install it in a convenient location and share it with multiple users.
Supported Print Servers The features and capabilities of HP Jetdirect print servers depend on the print server’s product model and its operating firmware version. See Table 1.1. Table 1.1 Supported Products Model Product Printer Network Network Firmware Number Connect Connect Protocols Version*** and Features...
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(32- and 64-bit), Direct Mode printing J7942A (en3700) Novell NetWare 5, 6.x using NDPS J7934A (620n) UNIX and Linux, including: Hewlett-Packard HP-UX, Sun Microsystems Solaris (SPARCsystems only), IBM AIX**, HP MPE-iX**, RedHat Linux**, SuSE Linux** LPR/LPD (Line Printer Daemon)** IPP (Internet Printing Protocol)
Security Protocols SNMP (IP and IPX) SNMP (Simple Network Management Protocol) is used by network management applications for device management. HP Jetdirect print servers support SNMP and standard MIB-II (Management Information Base) objects on both IP and IPX networks. HP Jetdirect ew2400 print servers support an SNMP v1/v2c agent only.
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Full-featured print servers support the following EAP/802.1X method: PEAP (Protected Extensible Authentication Protocol). PEAP is a mutual authentication protocol that uses digital certificates for network server authentication and passwords for client authentication. For additional security, the authentication exchanges are encapsulated within TLS (Transport Layer Security).
HP Jetdirect print server — 24 hours a day, 7 days a week. Firmware Upgrades Hewlett-Packard offers downloadable firmware upgrades for HP Jetdirect print servers that contain upgradeable memory. The upgrades are available from the World Wide Web at: http://www.hp.com/go/webjetadmin_firmware...
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Firmware upgrades for supported HP Jetdirect print servers may be installed over a network using one of the following firmware installation tools: HP Jetdirect Download Manager (Windows). HP Jetdirect Download Manager can be downloaded from HP online support http://www.hp.com/go/dlm_sw HP Web Jetadmin may be used on supported systems. For more information on HP Web Jetadmin, visit: http://www.hp.com/go/webjetadmin/ The embedded Web server resident on the print server provides...
HP Support By Phone Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit: http://www.hp.com/support/support_assistance Note For toll-free support in the USA and Canada, call 1-800-HPINVENT or 1-800-474-6836. Note Telephone fees are the responsibility of the caller.
HP Software Solutions Summary Introduction HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table 2.1 to help you determine which software is best for you. For more information on these and other solutions, Note visit HP online support at: http://www.hp.com/support/net_printing...
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Table 2.1 Software Solutions (2 of 3) Operating Environment Function Remarks HP Jetdirect Printer Installer for UNIX HP-UX 10.x-10.20, 11.x Fast and easy installation Supplied on the HP of HP Jetdirect-connected Jetdirect CD-ROM, and Solaris 2.6, 7, 8 printers. may be downloaded (SPARCsystems only) from HP’s Website TCP/IP...
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Table 2.1 Software Solutions (3 of 3) Operating Environment Function Remarks HP IP/IPX Printer Gateway for NDPS NetWare 5.x, 6.x Simplified installation, Frees up user licenses printing, and bidirectional Allows disabling of management of SAPs to reduce HP Jetdirect-connected network traffic printers under Novell Not supported on Distributed Print Services...
HP Install Network Printer Wizard (Windows) The HP Install Network Printer Wizard, version 4.0 or above, is a utility for printer setup and installation on a TCP/IP or IPX/SPX network. For wireless print servers, the wizard includes modules that allow you to first configure wireless settings on the print server so that it can connect to your network.
Note For HP Jetdirect ew2400 external wired/wireless print servers that will be used in a wireless environment, a network cable connection to configure wireless settings is recommended. To configure wireless settings without a cable, you will need a computer that contains a wireless interface card, either built-in or installed in an I/O slot.
HP Web Jetadmin HP Web Jetadmin is an enterprise management tool that allows you to remotely install, configure and manage a wide variety of HP and non-HP network printing devices simply through a standard Web browser. HP Web Jetadmin can be used to proactively manage both individual or groups of devices.
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Installing HP Web Jetadmin Before installing the HP Web Jetadmin software, you must have administrator or root privileges on the local system: 1. Download the installation files from HP online support at http://www.hp.com/go/webjetadmin. 2. Follow the instructions on the screen to install the HP Web Jetadmin software.
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Configuring and Modifying a Device Using your browser, navigate to HP Web Jetadmin’s URL. For example: http://systemname.domain:port/ In place of systemname.domain, the IP address of Note the host computer on which HP Web Jetadmin is installed can be used. Follow the instructions on the appropriate home page to find and manage your printer.
Internet Printer Connection Software Full-featured HP Jetdirect print servers (such as 620n or en3700) support the Internet Printing Protocol (IPP). Value-based print servers (such as ew2400) are not supported. Using the appropriate software on your system, you can create an IPP print path from your system to a supported HP Jetdirect-connected printer over the Internet.
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2. To install the software and set up the print path to the printer, follow the instructions provided with the software. Contact your network administrator to get the IP address or URL of the printer to complete the setup. HP Software System Requirements Computer running Microsoft Windows NT 4.0 (Intel-based) or Windows 2000 IPP-enabled HP Jetdirect print server (such as HP Jetdirect...
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4. Select Connect to a printer on the Internet and enter the print server’s URL: http://IP_address[/ipp/port#] where IP_address is the IP address configured on the HP Jetdirect print server. [/ipp/port#] identifies the port number, which is port 1 for single-port 620n and en3700 print servers (default is /ipp/port1).
HP IP/IPX Printer Gateway for NDPS NDPS (Novell Distributed Print Services) is a printing architecture developed by Novell in partnership with Hewlett-Packard. NDPS simplifies and streamlines the administration of network printing. It eliminates the need to set up and link print queues, printer objects, and print servers.
To Get the Software The HP IP/IPX Printer Gateway is included with all current versions of NDPS. Novell NetWare 5.x and 6.x includes NDPS. To obtain the most recent software version, or to obtain the related documentation: Visit http://www.hp.com/go/hpgate_sw Select and follow the instructions for downloading drivers and software.
HP LaserJet Utilities for Mac OS The HP LaserJet Utilities for Mac OS allow you to Note configure and manage your HP Jetdirect-connected printers on networks that use the AppleTalk (EtherTalk) protocol. On TCP/IP networks, you can use Mac OS system utilities to discover and install your printer: On Mac OS 9.x systems, use the Apple Desktop Printer Utility to set up LPR/LPD printing.
The HP LaserJet Utility allows printer settings such as printer name and preferred zone to be configured from your Mac OS system. Hewlett-Packard recommends that only network administrators use the printer configuration capabilities of this utility. If this printer is to be serviced by a print spooler, set up the printer's name and zone before configuring the spooler to capture the printer.
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Renaming the Printer The factory supplies a default name for your printer. Hewlett-Packard highly recommends that you rename your printer to avoid having multiple printers with similar names on your network. CAUTION...
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1. Select the Settings icon from the scrolling icon list. The Please select a setting: dialog appears. 2. Select Printer Name in the list. 3. Click Edit. The Set Printer Name dialog box appears. 4. Type the new name. 5. Click OK. If you try to name your printer the same name Note as another printer, an alert dialog box appears...
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3. Select your preferred network zone from the Select a Zone: list and click Set Zone. 4. To exit, select Quit from the File menu. Notify everyone on your network of the new zone for your printer so they can select the printer in the Chooser. Selecting Your Printer 1.
7. Set Background Printing to ON or OFF. If background printing is turned OFF when you send a print job to the printer, status messages appear on your screen and you have to wait until the messages clear before continuing your work.
TCP/IP Configuration Introduction To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. For general information on TCP/IP networks, see Appendix Server-Based and Manual TCP/IP Configuration When in a factory-default state and powered on, the HP Jetdirect...
Default IP Address When in a factory-default state (for example, when shipped from the factory or after a cold-reset), the HP Jetdirect print server has no IP address. A default IP address may or may not be assigned depending on the network environment. Default IP Address Will Not Be Assigned A default IP address will not be assigned if a server-based method (such as BOOTP or DHCP) is successful.
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With link-local addresses, subnetting is not used. The subnet mask will be 255.255.0.0, and cannot be changed. Link-local addresses will not route off the local link, and access to or from the Internet will not be available. The default gateway address will be the same as the link-local address.
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DHCP Requests Enable/Disable When a default IP address is assigned, you can configure the print server to send, or not send, periodic DHCP requests. DHCP requests are used to retrieve IP configuration settings from a DHCP server on the network. By default, this parameter is enabled, allowing DHCP requests to be transmitted.
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TCP/IP Configuration Tools When a network connection has been established, an HP Jetdirect print server can be configured with valid TCP/IP parameters for your network in the following ways: Using Software. You can use installation, setup, and management software running on supported systems. For more information see Chapter “HP Software Solutions...
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arp and ping commands. (For print servers configure with Legacy default IP address 192.0.0.192 only) You can use the arp and ping commands from your system. For more information, “Using the arp and ping Commands”. Telnet. You can set configuration parameters using Telnet. In order to set configuration parameters, set up a Telnet connection from your system to the HP Jetdirect print server using the default IP address.
Using BOOTP/TFTP For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) provide a convenient way to automatically configure the HP Jetdirect print server for TCP/IP network operation. When powered on, the Jetdirect print server sends a BOOTP request message onto the network.
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Why Use BOOTP/TFTP? Using BOOTP/TFTP to download configuration data has the following benefits: Enhanced configuration control of the HP Jetdirect print server. Configuration by other methods, such as a printer control panel, are limited to select parameters. Ease of configuration management. Network configuration parameters for the entire network can be in one location.
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Configuring the BOOTP Server For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files. BOOTP is used by the print server to obtain entries in the /etc/bootptab file on a BOOTP server, while TFTP is used to obtain additional configuration information from a configuration file on a TFTP server.
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Bootptab File Entries An example of a /etc/bootptab file entry for an HP Jetdirect print server is provided below: picasso:\ :hn:\ :ht=ether:\ :vm=rfc1048:\ :ha=0001E6123456:\ :ip=192.168.40.39:\ :sm=255.255.255.0:\ :gw=192.168.40.1:\ :lg=192.168.40.3:\ :T144=“hpnp/picasso.cfg”: Note that the configuration data contains “tags” to identify the various HP Jetdirect parameters and their settings. Entries and tags supported by the HP Jetdirect print server are listed in Table 3.1.
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Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (2 of 4) Item Description 2132 Option The subnet mask tag. The subnet mask will be used by the HP Jetdirect print server to identify the portions of an IP address that specify the network/subnetwork number and the host address.
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Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (3 of 4) Item Description 2132 Option DHCP T2 timeout, specifying the DHCP lease rebind time (seconds). The IP address (in hexadecimal) of the preferred outgoing e-mail SMTP (Simple Mail Transport Protocol) server, for use with supported Scan devices.
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Table 3.1 Tags Supported in a BOOTP/DHCP Boot file (4 of 4) Item Description 2132 Option T149 Interlock Mode option. An HP-proprietary tag that specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection.
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# Example of an HP Jetdirect TFTP Configuration File # Allow only Subnet 192.168.10 access to peripheral. # Up to 10 ‘allow’ entries can be written through TFTP. # Up to 10 ‘allow’ entries can be written through Telnet # or embedded Web server. # ‘allow’...
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Table 3.2 lists supported TFTP commands (HP Jetdirect firmware version V.28.xx or later). Table 3.3 describes the TFTP parameters. Table 3.2 List of Supported TFTP Commands (1 of 2) General passwd: ssl-state: sys-location: security-reset: sys-contact: tftp-parameter-attribute: TCP/IP Main host-name: sec-dns-svr: parm-file: pri-wins-svr: domain-name:...
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Table 3.3 TFTP Configuration File Parameters (1 of 12) General passwd: (passwd-admin:) A password (up to 16 alphanumeric characters) that allows administrators to control changes of HP Jetdirect print server configuration parameters through Telnet, HP Web Jetadmin, or embedded Web server. The password may be cleared by a cold reset.
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Table 3.3 TFTP Configuration File Parameters (2 of 12) TCP/IP Main host-name: (sys-name:, name:) Specifies the node name that will appear on the Jetdirect configuration page. Default is NPIxxxxxx, where xxxxxx is the last six digits of the LAN hardware address.
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Table 3.3 TFTP Configuration File Parameters (3 of 12) ipp-printing: (ipp-config:, ipp:) Enables or disables the ability to print through IPP: 0 disables, 1 (default) enables. lpd-printing: (lpd-config:, lpd:) Enables or disables LPD (Line Printer Daemon) printing services on the Jetdirect print server.
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Table 3.3 TFTP Configuration File Parameters (4 of 12) TCP/IP Access Control allow: netnum [mask] Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer.
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Table 3.3 TFTP Configuration File Parameters (5 of 12) slp-keep-alive: Specifies a time period for the print server to send multicast packets on the network to prevent being deleted from network device tables. Some infrastructure devices, such as switches, may delete active devices from their device tables due to inactivity on the network.
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Table 3.3 TFTP Configuration File Parameters (6 of 12) idle-timeout: The number of seconds that an idle print data connection is allowed to remain open. Since the card supports only a single TCP connection, the idle timeout balances the opportunity of a host to recover or complete a print job against the ability of other hosts to access the printer.
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Table 3.3 TFTP Configuration File Parameters (7 of 12) default-ip: Specifies the IP address to use when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when powered off/on or manually configured to use BOOTP/DHCP). DEFAULT_IP: sets the legacy default IP address 192.0.0.192.
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Table 3.3 TFTP Configuration File Parameters (8 of 12) get-cmnty-name: (get-community-name:) Specifies a password that determines which SNMP GetRequests the HP Jetdirect print server will respond to. This is optional. If a user-specified get community name is set, the print server will respond to either a user-specified community name or the factory-default.
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Table 3.3 TFTP Configuration File Parameters (9 of 12) ipx-unit-name: A user-assigned alphanumeric name assigned to the print server (31 characters maximum). By default, the name will be NPIxxxxxx, where xxxxxx are the last six digits of the LAN hardware address. ipx-frametype: Specify the IPX frame type setting available for your print server model: AUTO (default), EN_SNAP, EN_8022, EN_8023, EN_II.
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Table 3.3 TFTP Configuration File Parameters (10 of 12) DLC/LLC dlc/llc-config: (dlc/llc:) Enables or disables DLC/LLC protocol operation on the print server: 0 disables, 1 (default) enables. Other Settings link-type: (10/100 Fast Ethernet) Sets the print server’s link speed (10 or 100 Mbps) and communication mode (Full- or Half-Duplex).
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Jetdirect configuration/status page to the printer. Auto (default): The PDL is auto-detected when the print server is powered on or after a cold-reset. PCL: Hewlett-Packard Printer Control Language ASCII: Standard ascii characters HPGL2: Hewlett-Packard Graphics Language (v2) PS: Postscript language...
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Table 3.3 TFTP Configuration File Parameters (12 of 12) Support support-name: (support-contact:) Typically used to identify the name of a person to contact for support of this device. support-number: Typically used to specify a phone number or extension to call for support of this device.
Using DHCP For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP Jetdirect print server uses.
UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to “infinite”.
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Windows NT 4.0 Server To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps: 1. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. 2. Double-click the DHCP Manager icon to open this window. 3.
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8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your printers as reserved clients. For each printer, perform the following steps in the Add Reserved Clients window to set up a reservation for that printer: a.
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You must now provide the IP address of the WINS server by doing the following: Select Value, then Edit Array. From the IP Address Array Editor, select Remove to delete any undesired addresses previously set. Then type in the IP address of the WINS server and select Add.
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6. Enter the range of IP addresses for this scope (beginning IP address and ending IP address). Also, enter the subnet mask. then click Next. Note If subnetting is used, the subnet mask defines which portion of an IP address specifies the subnet and which portion specifies the client device.
11. Configure your printer with a reserved IP address within the DHCP scope: a. In the DHCP tree, open the folder for your scope and select Reservations. b. Click the Action menu and select New Reservation. Enter the appropriate information in each field, including the reserved IP address for your printer.
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1. (For internal print servers) If you use the printer control panel to set Manual or BOOTP configuration, then DHCP will not be used. 2. You can use Telnet to set Manual (status indicates “User Specified”) or BOOTP configuration, then DHCP will not be used.
Using RARP For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. This section describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems.
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7. Edit the /etc/ethers file (/etc/rarpd.conf file in HP-UX 10.20) to add the LAN hardware address/station address (from the configuration page) and the node name for the HP Jetdirect print server. For example: 00:01:E6:a8:b0:00 laserjet1 If your system uses Network Information Service Note (NIS), you need to incorporate changes to the NIS host and ethers databases.
Using the arp and ping Commands For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. You can configure an HP Jetdirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system.
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Depending on the system, the LAN hardware address may require a specific format. For example: For Windows NT 4.0, 2000, XP, Server 2003 arp -s 192.168.45.39 00-01-E6-a2-31-98 ping 192.168.45.39 For UNIX arp -s 192.168.45.39 00:01:E6:a2:31:98 ping 192.168.45.39 Once the IP address has been set on the print server, Note additional arp and ping commands will be ignored.
Using Telnet For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. This section describes how to configure the print server using Telnet. Although a Telnet connection may be protected by an administrator password, Telnet connections are not secure.
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To use the route command, you will also need the IP address of your workstation. To view it, you can enter the appropriate command at the command prompt: (on Windows NT/2000/XP/Server 2003) C:\> ipconfig (on Windows 98) C:\> winipconfig To create a route from the system command prompt, enter the following command: route add <Jetdirect IP Address>...
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A Typical Telnet Session Initiating a typical Telnet session is illustrated below. TCP/IP Configuration 76 ENWW...
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To set configuration parameters, you must set up a Telnet session from your system to the HP Jetdirect print server. 1. Type the following at the system prompt: telnet <IP address> where <IP address> is the IP address listed on the Jetdirect configuration page.
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Command Line Interface (Default) Using the Telnet command line interface, you can set configuration parameters using the following procedures: During a Telnet session, enter ? to view available Note configuration parameters, the correct command format, and a list of commands. To list additional (or advanced) commands, enter the command advanced befored entering ?.
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Telnet Commands and Parameters. Table 3.4 lists the available Telnet commands and parameters. Note If a parameter is supplied dynamically (for example, from a BOOTP or DHCP server), its value cannot be changed using Telnet without first setting Manual configuration. To set Manual configuration, see the ip-config command.
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Table 3.4 Telnet Commands and Parameters (2 of 18) sys-location Alpha-numeric string (up to 255 characters), typically used to identify a location. sys-contact Alpha-numeric string (up to 255 characters), typically used to identify the name of a network or device administrator. ssl-state Sets the print server’s security level for Web communications:...
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Table 3.4 Telnet Commands and Parameters (3 of 18) wep-key Specify a static WEP (Wired Equivalent Privacy) encryption key. The print server can store up to four WEP keys using four key positions (Key 1, 2, 3, 4). To enter a WEP key, specify the key position followed by the encryption key value.
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Table 3.4 Telnet Commands and Parameters (4 of 18) wpa-auth-type This command is not compatible with the Shared Key authentication option in the auth-type command. Use this command to specify WPA-PSK authentication. PSK: WPA-PSK provides enhanced authentication where an authentication server is not used. Instead, a Pre-shared key provides device authentication.
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Table 3.4 Telnet Commands and Parameters (5 of 18) TCP/IP Main Command Description host-name Alphanumeric string (up to 32 characters), to assign or change the name of the network device. For example, “host-name printer1” assigns the name “printer1” to the device.
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Table 3.4 Telnet Commands and Parameters (6 of 18) Config Server (Read-only parameter) The IP address of the server (such as a BOOTP or DHCP server) that last configured the IP address on the HP Jetdirect print server. TFTP Server (Read-only parameter) The IP address of the TFTP server that provided TFTP parameters to the HP Jetdirect print server.
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Table 3.4 Telnet Commands and Parameters (7 of 18) interlock Specifies whether an acknowledgement (ACK) on all TCP packets is required before the printer is allowed to close a Port 9100 print connection. A Port Number and Option value are specified. For HP embedded print servers, the default Port Number is 1.
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Table 3.4 Telnet Commands and Parameters (8 of 18) TCP/IP Access Control Command Description allow Makes an entry into the host access list stored on the HP Jetdirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is “allow netnum [mask]”...
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Table 3.4 Telnet Commands and Parameters (9 of 18) slp-config Enables or disables the Service Location Protocol (SLP) operation on the print server: 0 disables, 1 (default) enables. SLP is used by selected HP software applications (through UDP port 427) to automate device discovery. slp-keep-alive Specifies a time period for the print server to send multicast packets on the network to prevent being deleted from...
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Table 3.4 Telnet Commands and Parameters (10 of 18) ipv4-multicast Enables or disables the receipt and transmission of IP version 4 multicast packets by the print server. 0 disables, 1 (default) enables. idle-timeout An integer (1to 3600) that specifies the number of seconds an idle print data connection is allowed to remain open.
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Table 3.4 Telnet Commands and Parameters (11 of 18) gw-disable Specifies whether or not to automatically assign the device IP address as the gateway when a network gateway is not configured. 0: A gateway using the device IP address will be assigned. 1: A gateway is not assigned.
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Table 3.4 Telnet Commands and Parameters (12 of 18) phone-home-config Specifies privacy settings on the print server during embedded Web server access. This command controls whether statistical data on product use may be sent to HP. For HP to collect data, Internet access is required. 2: Prompt the user to allow sending data on initial access to the Networking tab of the embedded Web server.
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Table 3.4 Telnet Commands and Parameters (13 of 18) set-cmnty-name Specifies a password that determines which SNMP SetRequests (control functions) the HP Jetdirect print server will respond to. The community name of an incoming SNMP SetRequest must match the print server’s “set community name”...
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Table 3.4 Telnet Commands and Parameters (14 of 18) ipx-frametype Specifies the IPX frame type settings available for your print server model: AUTO (default), EN_SNAP, EN_8022, EN_8023, EN_II. For more information, see Chapter ipx-sapinterval Specifies the time interval (1 to 3600 seconds) that the HP Jetdirect print server waits between Service Advertising Protocol (SAP) broadcasts on the network.
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Table 3.4 Telnet Commands and Parameters (15 of 18) Status (Read-only parameter) Indicates the current AppleTalk configuration status. READY: Indicates the HP Jetdirect print server is awaiting data. DISABLED: Indicates that AppleTalk was manually disabled. INITIALIZING: Indicates that the print server is registering the node address or name.
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Table 3.4 Telnet Commands and Parameters (16 of 18) webscan-config (Web Scan Config) Enables or disables the Web Scan feature on the print server when connected to a supported device. 0 disables, 1 (default) enables. scan-idle-timeout Specifies the number of seconds (1 - 3600) that an idle scan connection is allowed to remain open.
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Jetdirect configuration/status page to the printer. Auto (default): The PDL is auto-detected when the print server is powered on or after a cold-reset. PCL: Hewlett-Packard Printer Control Language ASCII: Standard ascii characters HPGL2: Hewlett-Packard Graphics Language (v2) PS: Postscript language link-type (10/100 Fast Ethernet) Sets the print server’s link speed (10...
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Table 3.4 Telnet Commands and Parameters (18 of 18) support-number Typically used to specify a phone or extension number to call for support of this device. support-url A Web URL address for product information on this device over the Internet or an intranet. tech-support-url A Web URL address for technical support over the Internet or an intranet.
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Figure 3.1 Example: Using the Menu Interface Main Menu ------------------------------- 1. General Menu 2. TCP/IP Menu... 3. SNMP Menu... 4. IPX/SPX Menu 5. AppleTalk Menu 6. DLC/LLC Menu 7. Other Settings 8. Support Settings 9. Wireless Settings ?. Help e. Exit Menu For the TCP/IP Menu, select 2.
Using Telnet to Erase the Existing IP Settings To erase the IP address during a Telnet session, use the following command line entries: 1. Type cold-reset, then press Enter. 2. Type quit, then press Enter to exit Telnet. 3. Power the print server off/on. This procedure resets all TCP/IP parameters, but Note only affects the TCP/IP subsystem.
Using the Printer Control Panel When supported by the printer, HP Jetdirect internal print servers provide a configuration menu that can be accessed from the printer’s control panel. Using this menu, you can enable or disable network protocols and set basic network parameters. Note For instructions on using the control panel for your printer, refer to your printer documentation.
Moving to Another Network For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. Moving an HP Jetdirect wireless print server to another network will require a new wireless connection to that network. When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network.
Using the Embedded Web Server Introduction HP Jetdirect print servers contain an embedded Web server that can be accessed from a compatible Web browser over an intranet. The embedded Web server provides access to configuration and management pages for the HP Jetdirect print server and the attached network device (such as a printer or multifunction, all-in-one device).
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HP Jetdirect Home Figure 4.1 Typical HP Jetdirect Home Tab Networking Tab Menu items in left margin Figure 4.2 HP Jetdirect Networking Tab For network parameter descriptions, see “Networking Tab”. Using the Embedded Web Server 102 ENWW...
In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard tests a number of current and older browsers using a variety of systems. In general, we recommend using the following browsers: Microsoft Internet Explorer 5.0 or greater...
Viewing the Embedded Web Server For HP Jetdirect wireless print servers, this section Note assumes that a wireless connection to your network has been established. If a wireless network connection has not yet been established, you can use the embedded Web server to configure the HP Jetdirect wireless print server with wireless settings for your network.
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1. Run a supported Web browser. 2. Enter the IP address of the print server as the URL. Figure 4.3 Entering the IP Address 3. If prompted with security alerts, click Yes to proceed. For initial access, the embedded Web server uses standard HTTP.
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Operating Notes If you enter or change a configuration parameter value, click Apply to enable your change, or click Cancel to erase your change. Changes to the IP address will close the connection to the embedded Web server. To re-establish a connection, use the new IP address.
HP Jetdirect Home Tab The Home tab will display the HP Jetdirect home page if a Web server in the attached device cannot be accessed or does not exist. The HP Jetdirect home page displays a generic printer graphic to represent the attached device.
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Hardware Address The LAN hardware (or MAC, Media Access Control) address of the HP Jetdirect print server. This unique address is assigned by Hewlett-Packard, but can be locally administered. A Locally Administered Address (LAA) that replaces the LAN Hardware (MAC) address. The LAA may be configured under local control by a network administrator.
HP will be used to improve product features and services. Personal data is not collected in accordance with HP privacy policies. See Hewlett-Packard Online Privacy Statement. If you choose to decline by pressing No, a log entry to record this choice may be sent to HP.
Use Telnet to disable this functionality before pressing No. a. Telnet to the IP address of the Jetdirect print server. b. If prompted for a user name and password, enter “Admin” for the user name. Then enter the password assigned to the print server.
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connection to your network. Click Apply to set, or Cancel to ignore, your configuration entries. To reset to factory-default values, click Reset to defaults. Alternatively, you may choose to click the Use Wizard button at the top of the 802.11 page to configure your wireless network connection.
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Table 4.3 802.11 Configuration Parameters (1 of 4) Item Description Ad Hoc “Ad Hoc” (or peer-to-peer) is a wireless communication topology (peer-to-peer) in which the wireless devices on a network communicate directly with each other. Access Points are not used. Other terms used for Ad Hoc mode include Independent Basic Service Set (IBSS), and “computer-to-computer"...
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Table 4.3 802.11 Configuration Parameters (2 of 4) Item Description Open System (No authentication) Select this authentication method if your wireless network does not require device authentication or security to access the network. However, your network may still use WEP encryption keys for data privacy. Shared Key (Requires a WEP key) Select this authentication method if each device on your wireless network uses a shared encryption key...
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Table 4.3 802.11 Configuration Parameters (3 of 4) Item Description Static (WEP) Select Static (WEP) if your wireless network uses WEP (Wired Equivalent Privacy) keys for basic access control and data privacy. Under the control of your network administrator, each wireless device on the network must be configured with the same key.
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Table 4.3 802.11 Configuration Parameters (4 of 4) Item Description TCP/IP settings To minimize reconnections to the print server for initial network configuration, the 802.11 page allows you to configure the following basic TCP/IP settings at the same time that you configure your wireless connection settings: IP Configuration Method IP address...
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Table 4.4 TCP/IP Settings (2 of 3) Item Description Subnet Mask If subnetting is used, use this field to manually assign a subnet mask. A subnet mask is a 32-bit number that, when applied to an IP address, determines which bits specify the network and subnet, and which bits uniquely specify the node.
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Table 4.4 TCP/IP Settings (3 of 3) Item Description TTL/SLP Specifies the IP multicast Time To Live (TTL) discovery setting for Service Location Protocol (SLP) packets. The default value is 4 hops (the number of routers from the local network). The range is 1-15.
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IPX/SPX The IPX/SPX tab allows you to configure IPX/SPX (Internet Packet Exchange/Sequenced Packet Exchange) parameters on the HP Jetdirect print server for operation on a Novell NetWare or IPX/SPX-compatible network (such as a Microsoft network). Table 4.5 for a description of items on this page. CAUTION If you are using direct-mode printing over IPX/SPX on a Microsoft network, do not disable IPX/SPX.
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Table 4.5 IPX/SPX Settings (2 of 2) Item Description SAP Interval Specifies the time interval (in seconds) that the HP Jetdirect print server waits to send Service Advertising Protocol (SAP) messages, which are broadcast to advertise its service capabilities on a Novell NetWare network. To disable SAP messages, use the value “0”.
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AppleTalk The AppleTalk tab allows you to configure selected AppleTalk settings on the HP Jetdirect print server. See Table 4.6 for a description of items on this page. The AppleTalk parameters displayed include the Note AppleTalk printer types that are advertised on the network.
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SNMP You can specify or change the SNMP (Simple Network Management Protocol) parameters provided. See Table 4.7. If you use HP Web Jetadmin to manage your CAUTION devices, you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server.
Table 4.7 SNMP Settings (2 of 2) Item Description Disable SNMPv1/v2 This option disables the SNMP v1/v2c agents on the print server, which is recommended for secure environments. If SNMP v1/v2c is disabled, some port monitors or discovery utilities may not operate properly. Enable SNMPv3 (Full-featured HP Jetdirect print servers only) This option enables (check) or disables (clear) the SNMP v3 agent on...
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Misc. Settings The Miscellaneous Settings parameters allow you to set a variety of advanced protocols and features, as described below. Table 4.8. Table 4.8 Miscellaneous Settings (1 of 5) Item Description SLP Config Enable or disable SLP (Service Location Protocol), used by selected client application software to automatically discover and identify the HP Jetdirect print server.
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Table 4.8 Miscellaneous Settings (2 of 5) Item Description Link settings (For wired 10/100TX networks only) Set the network link speed(10 or 100 Mbps) and communication mode (full- or half-duplex) for HP Jetdirect 10/100TX print servers. The available settings are listed below. CAUTION: If you change the link setting, network communications with the print server and network device may be lost.
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Table 4.8 Miscellaneous Settings (3 of 5) Item Description Scan Idle Timeout Specifies the number of seconds that an idle connection for scanning is allowed to remain open. The maximum is 3600, and the default is 300. If set to 0, the timeout is disabled and the connection will remain open until closed by the network system that is accessing the device.
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Table 4.8 Miscellaneous Settings (4 of 5) Item Description Disable listening For security purposes, two fields allow you to disable services on on these ports the printer that use the network. In each field, you must specify the port numbers that are used for network communications with those services.
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Table 4.8 Miscellaneous Settings (5 of 5) Item Description mDNS Domain (Read-only parameter) Specifies the mDNS domain name Name assigned to the device, in the form <host name>.local. If a user-specified host name has not been assigned, the default host name NPIxxxxxx is used, where xxxxxx are the last 6 digits of the LAN hardware (MAC) address.
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Firmware Upgrade For print servers that support firmware upgrades, this page allows you to upgrade the print server with new features. HP Jetdirect ew2400 print servers will have limited Note upgrade capabilities. A network cable must be used. A firmware upgrade through a wireless connection is not supported.
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or after the print job. You can define up to eight named strings, and you can set up each queue so that any of these named strings precedes the print data (“prepend string name”) or follows the print data (“append string name”). LPD Queue Parameters for setting up LPD queues are described below.
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Table 4.9 LPD Queue Parameters (2 of 3) Item Description Queue Type Processing instruction for the queue. Choose from these four queue types: RAW -- No processing. The line printer daemon treats the data in a raw queue as a print job that has already been formatted in PCL, PostScript, or HP-GL/2, and sends it to the printer without modification.
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Table 4.9 LPD Queue Parameters (3 of 3) Item Description Value The content of the string. The String Name parameter names the string; the Value parameter defines its content. When a string name is specified for a prepend or append string (in the table at the top of the browser window), the line printer daemon sends the value of that string to the printer before or after the print data (as appropriate).
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Example. If you had an LPD printer and wanted to reset it at the start of each print job, you could set up a user-defined print queue named “clear_printer” that issues a PCL reset command (Escape-E) at the beginning of each job. You could set this up as follows: First, set up the print queue: a.
USB Settings If the HP Jetdirect print server provides a USB connection to the network device (such as a USB printer), a link to USB configuration parameters will be displayed. See Table 4.10. Table 4.10 USB Settings USB Item Description USB Speed (Read-only parameter, for USB 2.0 print servers only).
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Support Info Use this page to configure links for Support assistance. You can designate a Support person and phone number of an administrator for this device, as well as URL addresses for Web-based product and technical support. Refresh Rate The refresh rate is the time period (in seconds) that the diagnostic pages will be automatically updated.
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Status The Status page displays the current security configuration settings of the print server. The settings that will be displayed depend on the features supported by the print server. Wizard Note If you use HP Web Jetadmin to manage your devices, you should not use this wizard.
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Table 4.11 Wizard Security Levels (1 of 2) Security Level Description Basic Security This option requires that you configure an administrator password for configuration management. The administrator password is shared with other management tools, such as Telnet and SNMP applications. However, some management tools, such as Telnet, use plain-text communications and are not secure.
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Table 4.11 Wizard Security Levels (2 of 2) Security Level Description Custom Security This option proceeds through all available security settings supported by your print server. For more information on specific parameters and selections, see the tabs on the Mgmt. Protocols Authorization menu pages under SECURITY.
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Authorization The Authorization page provides tabs that allow you to control access to the device, as well as to device configuration and management features. In addition, you may configure certificates for client and server authentication. Admin. Account Use this page to set an administrator password for controlled access to Jetdirect configuration and status information.
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Printer Password Synchronization. Many EIO printers provide password-protected access to printer configuration and status settings. The password is set through security Web pages provided by the printer. For these printers, the administrator password for the printer and the Jetdirect EIO print server are synchronized so that the same password is used to access both printer and networking configuration pages.
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By factory default, a self-signed Jetdirect certificate is preinstalled. This allows the embedded Web server to use HTTPS and appear as a secure site when accessed by a Web browser. Click View to view the contents of an installed Jetdirect certificate, or click Configure to update or install a new one.
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Note If you improperly exit Certificates configuration (for example, by failing to use the Cancel button), an Operation Failed screen may appear. If so, wait approximately two minutes before entering the wizard again. Table 4.12 Certificate Configuration Screens (1 of 4) Certificate Options Choose from the options listed.
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Table 4.12 Certificate Configuration Screens (2 of 4) Install CA Certificate. (Full-featured print servers only) This option is provided when you click Configure for a CA certificate, which must be installed for selected authentication protocols. Using this option, you are prompted for information in the following screen: Install Certificate Import Certificate and Private Key.
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Table 4.12 Certificate Configuration Screens (3 of 4) Certificate Information Use this page to enter information for requesting a certificate from a Certificate Authority. Common Name. (Required) For HP Jetdirect print servers, specify the fully qualified domain name or a valid IP address for the device.
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Table 4.12 Certificate Configuration Screens (4 of 4) Import Certificate and Private Key Use this screen to import a Jetdirect certificate and private key. Import a Jetdirect certificate and private key. When imported, the existing certificate and private key will be overwritten. The file format must be PKCS#12 encoded (.pfx) and cannot exceed 4 KBytes.
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Access Control Use this tab to display the Access Control List (ACL) on the HP Jetdirect print server. An access control list (or host access list) specifies individual host systems, or networks of host systems, that will be allowed to access the print server and the attached network device.
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Examples. See the table of sample entries below: IP Address Mask Description 192.0.0.0 255.0.0.0 Allow all hosts with network number 192. 192.1.0.0 255.1.0.0 Allow all hosts on network 192, subnet 1. 192.168.1.2 Allow the host with IP address 192.168.1.2. The mask 255.255.255.255 is assumed and is not required.
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Although not recommended, you may choose to accept both HTTPS and HTTP communications that are not secure by disabling (clearing) the Encrypt All Web Communication checkbox. To support the use of HTTPS communications, a Jetdirect certificate must be installed. A factory-default, self-signed certificate is preinstalled for initial use.
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CAUTION If you use HP Web Jetadmin to manage your devices, you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server. Using the embedded Web server to create the SNMP v3 account will erase any existing SNMP v3 accounts.
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Other Use this tab to enable or disable various protocols supported by the print server for printing, print services, and management. See Table 4.13. Table 4.13 Other Protocols (1 of 2) Item Description Enable Print Enable or disable network protocols supported by the print Protocols server: IPX/SPX, AppleTalk, DLC/LLC.
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Table 4.13 Other Protocols (2 of 2) Item Description Enable Management Enable or disable Telnet access and the use of FTP to Protocols upgrade firmware on the print server. Telnet and FTP are not secure protocols and device passwords may be intercepted.
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Table 4.14 802.1X Configuration Settings (1 of 2) Item Description Enable Protocols Enable (check) the supported protocols used for 802.1X authentication on your network. PEAP: (Protected Extensible Authentication Protocol). PEAP uses digital certificates for network server authentication and passwords for client authentication. PEAP requires an EAP User Name, EAP Password, and CA Certificate.
Table 4.14 802.1X Configuration Settings (2 of 2) Item Description Authentication Enable (check) or disable (clear) this checkbox to control Behavior: authentication when you click Apply on this page, Reauthenticate on assuming valid configuration entries have been made. Apply Note: This parameter does not apply to security or other configuration wizards.
HP product information Web pages (Internet access is required). HP Home HP Home provides a link to Hewlett-Packard’s home page on the HP Web site (Internet access is required). This link may also be accessed by clicking on the HP logo.
Configuring for LPD Printing Introduction The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructions include: LPD on UNIX Systems Configuring BSD-based UNIX systems using LPD...
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About LPD Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP Jetdirect print server functionality supports LPD include: Berkeley-based (BSD) UNIX systems HP-UX Solaris...
Requirements for Configuring LPD Before you can use LPD printing, your printer must be properly connected to the network through the HP Jetdirect print server, and you must have print server status information. This information is listed on the HP Jetdirect printer configuration page. If you have not printed a configuration page from your printer,see your printer documentation for instructions.
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Step 2. Setting Up Print Queues You must set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names text and raw in the following examples (see rp tag) have special meanings.
LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text, raw, binps, auto, or user-defined) :lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name: where printer_name identifies the printer to the user, node_name identifies the printer on the network, and remote_printer_name_argument is the print queue designation.
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Example: Printcap Entries for PostScript, PCL, or HP-GL/2 Printers lj1_raw|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw: If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data.
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Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP Jetdirect print server and set up an entry for it in the /etc/hosts file on your system running HP-UX.
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10. Click OK and select Exit from the List menu. 11. Select Exit Sam. By default, the lpsched is not running. Make sure Note you turn the scheduler on when you set up your print queues. Printing a Test File To verify that the printer and print server connections are correct, print a test file.
LPD on Windows NT/2000/Server 2003 Systems This section describes how to configure Windows NT/2000 networks to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: Installing TCP/IP software (if not already installed). Configuring a network LPD printer. Installing TCP/IP Software This procedure lets you check whether you have TCP/IP installed on your Windows NT system, and to install the software if...
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If TCP/IP Protocol is listed in the Protocols tab, and Microsoft TCP/IP Printing is listed in the Services tab, you have already installed the necessary software. (Proceed to “Configuring a Network Printer for Windows NT 4.0 Systems.”) If not, go to step 2. 2.
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Configuring a Network Printer for Windows 2000/Server 2003 Systems Set up the default printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability): a. On Windows 2000, click Start, Setup, and Control Panel.
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Then click OK. The HP Jetdirect print server treats text files as Note unformatted text or ASCII files. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages. If the queue type is binps, the PostScript interpreter is instructed to interpret the print job as binary PostScript data.
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Configuring a Network Printer for Windows NT 4.0 Systems At the Windows NT 4.0 system, set up the default printer by performing the following steps. 1. Click Start, select Settings, and click Printers. The Printers window opens. 2. Double-click Add Printer. 3.
Verifying the Configuration From within Windows NT, print a file from any application. If the file prints correctly, the configuration was successful. If the print job is not successful, try printing directly from DOS using the following syntax: lpr -S<ipaddress> -P<queuename> filename where ipaddress is the IP address of the print server, queuename is the name “raw”...
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6. Select Other Network File and Print Services and click Next. (If you select Details before selecting Next, you will see “Print Services for UNIX (R)” as a component of Other Network File and Print Services.) The files being loaded will be shown. 7.
10. If desired, enter a location and other information for this printer. Click Next. 11. Click Yes to print a test page, then click Next. 12. Click Finish to close the wizard. Creating an LPR Port for an Installed Printer 1.
Assigning an IP Address Before you can set up a printer for LPR printing, assign an IP address to the printer or print server. Use the HP LaserJet Utility to configure the printer IP address as follows: 1. Double-click HP LaserJet Utility in the HP LaserJet folder. 2.
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10. Enter a name and location for the desktop printer icon and click OK. The default name is the printer's IP address, and the default location is on the desktop. 11. Exit the program. For the latest information on using the HP Jetdirect LPD services from Mac OS systems, search for “LPR printing”...
FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer.
Print Files The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session.
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Control Connection Using standard FTP, a control connection is opened by the client to the FTP server on the HP Jetdirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP Jetdirect print server supports up to four control connections (or FTP sessions) simultaneously.
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FTP Login To start an FTP session, enter the following command from a MS-DOS or UNIX command prompt: ftp <IP address> where <IP address> is the valid IP address or node name configured for the HP Jetdirect print server. See Figure 6.1 Figure 6.1 FTP Login Example If the connection is successful, a Ready message will be displayed.
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Ending the FTP Session To end an FTP session, type quit or bye. Prior to ending an FTP session, a Ctrl C command Note is recommended to ensure the data connection is closed. Commands Table 6.1 summarizes commands available to the user during an FTP printing session.
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Table 6.1 User Commands for HP Jetdirect FTP Server (2 of 2) Command Description Press the Ctrl and C keyboard keys simultaneously to Ctrl C abort the FTP service command and any transfer of data. The data connection is closed. This command depends on your client system (use rhelp rhelp on UNIX, or remotehelp on Windows NT/2000/Server...
Connected to 192.168.45.39. 220 JD FTP Server Ready User <192.168.45.39:<none>>: susan_g 001 Username Ok, send identity <email address> as password Password: 230- Hewlett-Packard FTP Print Server Version 2.0 Directory: Description: ----------------------------------------------------- PORT1 Print to port 1 HP color LaserJet 4500 To print a file, use the command: put <filename>...
Security Features Introduction Security features are provided that can help to minimize unauthorized access to network configuration parameters and other data stored on HP Jetdirect print servers. The features may differ depending on the version of firmware resident on the print server. Although these features can help to minimize CAUTION unauthorized access to stored data and...
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Table 7.1 Summary of HP Jetdirect Security Features (1 of 3) Secure Embedded Web Server Management A preinstalled, self-signed digital certificate provides HTTPS (secure HTTP) access to the embedded Web server from your Web browser. HTTPS (secure HTTP) provides secure, encrypted communications with your browser. Digital certificates issued by a trusted third party can be installed on the print server, allowing it to be configured as a trusted site.
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Table 7.1 Summary of HP Jetdirect Security Features (2 of 3) IP Access Control List Specifies up to 10 host systems, or networks of host systems, that are allowed access to the HP Jetdirect print server and the attached network device. Access is generally limited to host systems specified in the list.
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Table 7.1 Summary of HP Jetdirect Security Features (3 of 3) SNMP v3 (For full-featured print servers only) An SNMP v3 agent on the HP Jetdirect print server provides secure, encrypted communications with an SNMP v3 management application, such as HP Web Jetadmin.
Using Security Features Access to HP Jetdirect configuration parameters can be controlled through combined use of the available security features. Table 7.2 provides examples of various settings and the associated level of access control. Table 7.2 Settings for Access Control (1 of 2) Settings Level of Access Control Accessible through HTTP...
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Table 7.2 Settings for Access Control (2 of 2) Settings Level of Access Control Unused protocols disabled High High security for non-trusted, professionally HTTPS access enabled using managed environments. certificates issued by trusted sources Access is limited to authenticated hosts that are specified in the Access Control List.
Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: Printer problems HP Jetdirect hardware installation and connection problems Network-related problems To troubleshoot your HP Jetdirect print server, you may need the following items:...
Resetting to Factory Defaults Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default values using the following procedures: For HP Jetdirect wireless print servers, resetting to CAUTION factory default settings may cause the print server to lose its wireless connection to your network.
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Note When you attempt to reset to factory default values, print a Jetdirect configuration page to confirm that factory-reset values have been assigned. HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord. After a cold reset, your network systems may lose their connection to the printer.
General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 8.1 Assessing the Problem Troubleshooting the HP Jetdirect Print Server 188 ENWW...
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Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists, you may have a defective power cable, power source, or printer.
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Procedure 2: Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is an important troubleshooting tool. The information on this page reveals the status of your network and the HP Jetdirect print server. The ability to print a configuration page provides an indication that the printer is operating correctly.
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Procedure 3: Resolving Printer Display Error Messages Check the following information to resolve network-related error messages that appear on the printer control panel display. This information assumes you have already printed a configuration page. 1. For LaserJet printers or MFPs, does the control panel display a Service Error message, such as 49.XXXX, 79.XXXX or 8X.XXXX error? Refer to your printer manuals to interpret the error message.
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3. Does a 40 ERROR appear on the printer’s control panel display? The HP Jetdirect print server detected a break in the data communications. When this error occurs, the printer goes offline. A break in communications may result from the physical network connection being disrupted or the server going down.
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Procedure 4: Resolving Printer Communication Problems with the Network Check the following items to verify that the printer is communicating with the network. This information assumes you have already printed a Jetdirect configuration page. 1. Are there any physical connection problems between the workstation or file server and the HP Jetdirect print server? Verify network cabling, connections, and router configurations.
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5. Have any software applications been added to the network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 6. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare).
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See the troubleshooting section in the online help included with the HP Web Jetadmin software. 13. If you are using Microsoft Windows NT 4.0 (DLC/LLC), does the printer appear in the Add a Hewlett-Packard Network Peripheral Port dialog box? Verify network and HP Jetdirect settings on the Jetdirect configuration page.
Troubleshooting Wireless Print Servers Unable to Communicate During Initial Setup If you are using wireless communications to set up the print server, verify the following: Your wireless computer is configured to match the default wireless network settings on the HP Jetdirect print server: Communication Mode: Ad Hoc Network Name (SSID): hpsetup Encryption (WEP): <Disabled>...
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Unable to Communicate After Initial Setup If you have successfully configured the HP Jetdirect wireless print server with a network connection to your network, but your network computers are unable to communicate with the printer (including a “ping” command), try the following: Print a Jetdirect configuration page and verify all configuration settings for your network.
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Unable to Use the HP Jetdirect Install Network Printer Wizard The wizard (Windows) is used to configure the HP Jetdirect wireless print server with wireless network connection settings to access your network. If you are unable to use this wizard, try other configuration tools. Other tools available include: the embedded Web server (see Chapter...
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Reduce or remove sources of interference. Metallic objects can absorb or attenuate radio signals, and devices such as microwave ovens and cordless phones operate using similar radio frequencies. Reduce the distance between the printer and the Access Point or wireless PC. This can be accomplished by: moving the printer moving the Access Point or wireless PC adding an additional Access Point (Infrastructure mode only)
Troubleshooting an LPD UNIX Configuration Note For HP Jetdirect wireless print servers, this section assumes that a wireless connection to your network has been established. The troubleshooting steps below describe how to troubleshoot printing problems you may have with the HP Jetdirect print server. 1.
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7. If the test file prints but is formatted incorrectly, do the following: Check :rp tag in printcap file. Example 1 (suggested name for an ASCII or text printer): text | lj1_text:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/ERRORLOG:\ :sd=/usr/spool/lpd/lj1_text: Example 2 (suggested name for PostScript, PCL, or HP-GL/2 printers): raw | lj1_raw:\ :lp=:\...
HP Jetdirect Configuration Page Introduction The HP Jetdirect configuration page is an important tool for managing or troubleshooting HP Jetdirect print servers. This page provides identification information (such as the HP Jetdirect model, firmware version, and LAN hardware address), as well as status and configuration parameters of supported network protocols.
Configuration Page Format A typical Jetdirect configuration page is illustrated in Figure 9.1. The configuration page information provided will vary depending on the print server. Figure 9.1 Typical Jetdirect Configuration Page HP Jetdirect Configuration Page 203 ENWW...
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The Jetdirect configuration page is divided into sections, as identified in the following table. For each section, the detailed parameter descriptions and settings, including error messages, are provided in the remainder of this chapter. Section Name Description HP Jetdirect Identifies the HP Jetdirect print server and provides general status. Configuration or For information on items in this section, see Table...
Configuration Page Messages HP Jetdirect Configuration/General Information Information in this section provides general HP Jetdirect print server configuration as described in Table 9.1. For error messages, Table 9.11. Table 9.1 HP Jetdirect Configuration (1 of 2) Message Description STATUS: Current state of the HP Jetdirect print server. I/O CARD READY, or READY: The HP Jetdirect print server has successfully connected to the network and is awaiting data.
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Table 9.1 HP Jetdirect Configuration (2 of 2) Message Description PORT SELECT: (Ethernet only) Specifies the port on the HP Jetdirect print server that has been detected for use: NONE: The print server is not connected to the network. RJ-45: The RJ-45 network port is connected. The Locally Administered Address (LAA) identifies the user-specified LAN hardware address of a print server, which may be required by some network adiministrators.
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USB Printer Settings This section applies to HP Jetdirect external print servers with USB printer connections only. USB information on the HP Jetdirect configuration page is described in Table 9.2. For non-HP devices, some information may not be available. Table 9.2 USB Settings Message Description...
802.11 Wireless Settings Wireless status, configuration parameters and error messages are listed in Table 9.3. Table 9.3 802.11 Wireless Settings (1 of 3) Message Description Status Current 802.11 wireless configuration status. Ready: A wireless connection to the network has been established.
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Table 9.3 802.11 Wireless Settings (2 of 3) Message Description AUTHENTICATION IN PROGRESS: Link-level authentication is in progress. In Infrastructure mode, server-based authentication may also be in progress. AUTHENTICATION FAILED. The Jetdirect print server could not access the network because of an authentication error.
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Table 9.3 802.11 Wireless Settings (3 of 3) Message Description Channel Specifies the radio frequency channel that the print server sensed and configured for communication on the network. Because it was automatically sensed from the network, this channel may differ from the user-configured channel (which is only used for broadcasts if the specified network/SSID is not found).
Security Settings Information in this section of the Jetdirect configuration page is described in Table 9.4. Table 9.4 Security Settings (1 of 3) Message Description 802.1X Identifies whether the print server has been configured with EAP/802.1X client authentication settings. Specified: 802.1X authentication has been configured. Not Specified: 802.1X authentication has not been configured.
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Table 9.4 Security Settings (2 of 3) Message Description SNMP Versions: Specifies the SNMP versions enabled on the print server. Disabled: All SNMP versions are disabled on the print server. No SNMP access is allowed. 1;2: SNMP v.1 and SNMP v.2c are supported, and SNMP v.3 is disabled, or not supported.
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Table 9.4 Security Settings (3 of 3) Message Description Access List: Identifies whether a host access control list is configured on the HP Jetdirect print server. A host access control list specifies the IP address of individual systems, or IP network of systems, that are allowed access to the print server and device.
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Network Statistics Information in this section of the Jetdirect configuration page is described in Table 9.5. Table 9.5 Network Statistics Message Description TOTAL PACKETS Total number of frames (packets) received by the RECEIVED: HP Jetdirect print server without error. This includes broadcast, multicast packets, and packets specifically addressed to the print server.
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TCP/IP Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.6. For error messages, see Table 9.11. Table 9.6 TCP/IP Configuration Information (1 of 4) Message Description STATUS: Current TCP status. READY: Indicates the HP Jetdirect print server is awaiting data over TCP/IP.
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Table 9.6 TCP/IP Configuration Information (2 of 4) Message Description DEFAULT GATEWAY: The IP address of the gateway used when sending packets off the local network. Only one default gateway may be configured. During initialization, a temporary value 0.0.0.0 is displayed. If not provided, the IP address of the Jetdirect print server is used.
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Table 9.6 TCP/IP Configuration Information (3 of 4) Message Description TFTP SERVER: The IP address of the system where the TFTP configuration file is located. During initialization, the temporary address 0.0.0.0 is displayed. NOT SPECIFIED: Indicates that a TFTP server has not been not been set.
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Table 9.6 TCP/IP Configuration Information (4 of 4) Message Description WEB JETADMIN URL: If the HP Jetdirect print server is found on the network by HP Web Jetadmin, the URL of the host system used for HP Web Jetadmin services is displayed. The URL is limited to two lines and may be truncated.
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IPX/SPX Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.7. For error messages, see Table 9.11. Table 9.7 IPX/SPX Configuration Information (1 of 2) Message Description STATUS: Indicates the current IPX/SPX protocol status. READY: Indicates the HP Jetdirect print server is awaiting data over IPX/SPX.
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Table 9.7 IPX/SPX Configuration Information (2 of 2) Message Description NETWORK The first column (Network) indicates the network number associated with a protocol frame type used for XXXXXX XXXXXX communication between a server and the HP Jetdirect print XXXXXX server. XXXXXX UNKNOWN: Indicates that the HP Jetdirect print server is still trying to determine which network number to use.
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Novell NetWare Parameters Information in this section of the Jetdirect configuration page is described in Table 9.8. For error messages, see Table 9.11. Table 9.8 Novell NetWare Configuration Information (1 of 2) Message Description STATUS: Indicates the current Novell NetWare configuration status. READY: Indicates the HP Jetdirect print server is awaiting data.
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Table 9.8 Novell NetWare Configuration Information (2 of 2) Message Description ATTACHED SERVER: The Attached Server field identifies the Jetdirect discovery method [NSQ] (Nearest Service Query) or [GSQ] (General Service Query) and the name of the proxy file server used to locate the configured bindery servers.
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AppleTalk Protocol Information Information in this section of the Jetdirect configuration page (Ethernet Only) is described in Table 9.9. For error messages, Table 9.11. Table 9.9 AppleTalk Configuration Information Message Description STATUS: Indicates the current AppleTalk configuration status. READY: Indicates the HP Jetdirect print server is awaiting data.
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DLC/LLC Protocol Information Information in this section of the Jetdirect configuration page is described in Table 9.10. Table 9.10 DLC/LLC Configuration Information Message Description STATUS: Indicates the current DLC/LLC protocol status. READY: Indicates the HP Jetdirect print server is awaiting data.
Error Messages Error codes and messages that may appear in the Status sections of the Jetdirect configuration page are described in Table 9.11. Table 9.11 Error Messages (1 of 11) Error Code and Description Message 02 LAN ERROR - During self-test, the HP Jetdirect print server detected an INTERNAL internal loopback test error.
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Table 9.11 Error Messages (2 of 11) Error Code and Description Message 09 SCANNING FOR (802.11 Wireless) The print server is scanning on all SSID channels for devices on the specified SSID (network name). Check your specified SSID, or check status of the Access Point (Infrastructure mode) or other wireless devices.
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Table 9.11 Error Messages (3 of 11) Error Code and Description Message 14 DISCONNECTED The Novell NetWare protocol is disconnected. Check the server and the print server. 15 CONFIGURATION (Ethernet) The configuration information for the NetWare ERROR functions is not stored correctly on the HP Jetdirect print server.
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Table 9.11 Error Messages (4 of 11) Error Code and Description Message 1B PRINTER NUMBER The NetWare printer number assigned to the printer is IN USE already in use by another printer. Assign an unused printer number. This may also occur when a printer is powered off/on, in which case the error goes away after the print server times out and detects the lost connection.
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Table 9.11 Error Messages (5 of 11) Error Code and Description Message 21 UNABLE TO SET A failure was detected when the HP Jetdirect print server PASSWORD tried to set the password for the print server object. (Whenever the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) This indicates a networking or security problem.
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Table 9.11 Error Messages (6 of 11) Error Code and Description Message 27 UNEXPECTED The print server sent some data when the HP Jetdirect print PSERVER DATA RCVD server had not given its permission to do so. This indicates a possible print server problem, possibly a software problem.
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Table 9.11 Error Messages (7 of 11) Error Code and Description Message 34 NDS ERR: The printer object cannot be located in the NDS directory. UNRESOLVD PRNTR 35 NDS ERR: INVALID The current version of the NetWare file server is not SRVR VERS supported.
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Table 9.11 Error Messages (8 of 11) Error Code and Description Message 42 INVALID IP The IP address specified for the HP Jetdirect print server ADDRESS (through BOOTP) is an invalid IP address for specifying a single node. Check your Bootptab file for proper entries. 43 INVALID SUBNET The IP subnet mask specified for the HP Jetdirect print MASK...
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Table 9.11 Error Messages (9 of 11) Error Code and Description Message 50 TFTP LOCAL The TFTP transfer of the configuration file from the host to ERROR the HP Jetdirect print server failed with the local print server encountering some form of inactivity timeout, or excessive retransmissions situation.
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Table 9.11 Error Messages (10 of 11) Error Code and Description Message 5C DHCP BAD REPLY A bad reply was received from the DHCP server. Check your DHCP server settings for this print server. 5D DHCP LEASE The DHCP lease times for this print server’s TCP/IP DURATION TOO configuration settings are too short.
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Table 9.11 Error Messages (11 of 11) Error Code and Description Message 86 FOR When upgrading a supported print server that contains a MULTILANGUAGES firmware version prior to X.24.00, it will be necessary to UPGRADE AGAIN perform the firmware upgrade again if you want the print server to support management tools (for example, the embedded Web server) using non-English languages.
TCP/IP Overview Introduction This appendix is intended to provide information to help you gain a basic understanding of TCP/IP. Similar to a common language that people use to communicate with each other, TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way computers and other devices communicate with each other over a network.
Transmission Control Protocol (TCP) TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection-oriented, reliable, and guaranteed delivery service to another node on the network. When data packets are received at their destination, TCP calculates a checksum for each packet to verify the data is not corrupt.
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IP Address: (Network Portion) Network addresses are managed by an organization in Norfolk, Virginia recognized as InterNIC. InterNIC has been contracted by the National Science Foundation to manage the Internet addresses and domains. Network addresses are distributed to organizations that are in turn responsible for making sure all attached devices or hosts on the network are properly numbered.
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IP Address Structure and Class An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total: xxx.xxx.xxx.xxx For efficiency in routing, networks were broken down into three classes, so routing can begin simply by identifying the leading byte of information in the IP address.
Configuring IP Parameters TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually (for example, through Telnet, the embedded Web server, the arp and ping commands, and HP management software), or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on.
Subnets When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks.
Gateways Gateways (routers) are used to connect networks together. Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system.
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The syslog server may not receive all syslog events from the HP Jetdirect print server: UDP does not guarantee delivery of messages. The HP Jetdirect print server attempts to eliminate duplicate messages (to minimize unnecessary network traffic). The volume of messages sent by the HP Jetdirect print server is configurable.
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Typical logfile entries of syslog messages are illustrated below: Oct 22 08:10:33 jd08 printer: error cleared Oct 22 15:06:07 jd04 printer: powered up Oct 22 15:07:56 jd04 printer: offline or intervention needed Oct 22 15:08:58 jd04 printer: error cleared Oct 24 17:52:27 jd37 printer: powered up Oct 24 18:28:13 jd37 printer: printer is disconnected Oct 24 18:37:46 jd07 printer: error cleared Oct 24 18:38:42 jd37 printer: powered up...
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The HP Jetdirect EIO Control Panel Menu Introduction When supported by the printer, HP Jetdirect EIO internal print servers contain a configuration menu that can be accessed from the printer’s control panel. The keystrokes to access this menu from the printer control panel depend on the printer.
Classic Control Panel Classic control panels can typically display two lines of 16 characters each. As described in Table B.1, the HP Jetdirect control panel menu allows you to enable or disable network protocols, and configure selected network parameters. On the control panel display, an asterisk (*) is used to identify the selected value.
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Table B.1 HP Jetdirect Classic Control Panel Menu (2 of 3) Menu Item Description CFG TCP/IP= Selects whether you want to access the TCP/IP menu and set TCP/IP protocol parameters. NO (default): Bypass the TCP/IP menu items. YES: Access the TCP/IP menu items. BOOTP=YES* enables configuration by a BootP Server.
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Table B.1 HP Jetdirect Classic Control Panel Menu (3 of 3) Menu Item Description CFG LINK= Selects whether you want to manually configure the HP Jetdirect print server’s network link. NO (default): Bypass the link configuration menu items. YES: Access the link configuration menu items. The link speed and communication mode must match the network.
Graphical Control Panel Graphical control panels typically display 18 characters on a line, and as many as four MENUS + XXXXXXXXXX + XXXXXXXXXX + XXXXXXXXXXXX + XXXXXXXXXXXX + XXXXXXXX + XXXXXXXX lines at a time. In addition, scrolling may be supported to allow display of additional lines.
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Table B.2 HP Jetdirect Graphical Control Panel Menu (2 of 4) Menu Item Options Description of settings DHCP RELEASE This menu appears if CONFIG METHOD was set to DHCP and a DHCP lease for the print server exists. NO (default): The current DHCP lease is saved.
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Table B.2 HP Jetdirect Graphical Control Panel Menu (3 of 4) Menu Item Options Description of settings PRIMARY DNS Specify the IP address (n.n.n.n) of a Primary DNS Server. SECONDARY DNS Specify the IP address (n.n.n.n) of a Secondary Domain Name System (DNS) Server.
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Table B.2 HP Jetdirect Graphical Control Panel Menu (4 of 4) Menu Item Options Description of settings SECURE For configuration management, specify whether the embedded Web server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS. HTTPS REQUIRED: For secure, encrypted communications, only HTTPS access is accepted.
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Index BAD BOOTP REPLY 233 BAD BOOTP TAG SIZE 233 BAD PACKETS RCVD 214 banner page Access List embedded Web server 117 configuration page entry 213 Telnet configuration 84 embedded Web server 145 TFTP configuration 52 security features 181 BOOTP Telnet configuration 86 embedded Web server 115 TFTP configuration file 53...
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Index Communication Mode DHCP embedded Web server 112 control panel 247, 249 Telnet 80 enabling or disabling 68 Community name IP addresses 240 configuration page 212 Telnet configuration 83 embedded Web server 121 UNIX systems 63 security features 181 using 62 Telnet 90 Windows servers 63 TFTP configuration 57...
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Index embedded Web server HP Web Jetadmin 103 gateway HTTPS security 146, 180 bootptab file 44 LPD setup 128 description 242 NetWare objects 106 embedded Web server 116 TFTP configuration file 55 NDPS 26 upgrading firmware 128 printer control panel 99 using 101 viewing 104 web browsers 103...
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Index HP Web Jetadmin 20 IP address 215 installing 21 Bootptab file 43 removing 22 configuring 240 with embedded Web server 103 default 35 HTTPS embedded Web server 104, 115 configuration page 213 erasing through Telnet 98 embedded Web server 105, 146 printer control panel 99 redirection from control panel resetting 186...
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Index link configuration classic control panel 248 NDPS, See HP IP/IPX printer embedded Web server 124 gateway for NDPS graphical control panel 252 Telnet 95 AUTHENTICATION ERROR TFTP 59 locally administered address CONNECTION STATE (LAA) 93, 108, 125, 206 ERROR 231 LPD (Line Printer Daemon), See Context 221 LPD printing...
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Index network POSTSCRIPT MODE NOT AppleTalk (Mac OS) 28 SELECTED 233 configuration page 202 Pre-Shared Key Error messages 225 embedded Web server 113 HP software solutions 15 Telnet 82 security parameters 211 Primary Frame Type 219 statistical parameters 214 print queue supported protocols 9 BSD systems 158 TCP/IP overview 236...
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Index Service Location Protocol (SLP) configuration page entry 217 queue names embedded Web server 149 LPD printing 85, 129, 157 Telnet 87 Queue poll interval 222 TFTP configuration 53 Telnet 92 Shared Key Authentication 113 TFTP 58 SMTP server embedded Web server 124 Telnet 84 TFTP 51 RARP Server, identifying 216...
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Index Validity Period certificates 142 Web Jetadmin URL See also, HP Web Jetadmin configuration page entry 218 embedded Web server link 153 embedded Web server 114 Telnet configuration 81 WINS server 217 DHCP and 62 Wired Equivalent Privacy, See wireless connection setup embedded Web server 110 Telnet 80 wireless print servers...
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