HP 300X - JetDirect Print Server Administrator's Manual

HP 300X - JetDirect Print Server Administrator's Manual

Hp jetdirect print server administrator's guide (300x, 510x)
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HP Jetdirect Print Server

Administrator's Guide
300x
510x

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Summary of Contents for HP 300X - JetDirect Print Server

  • Page 1: Hp Jetdirect Print Server

    HP Jetdirect Print Server Administrator's Guide 300x 510x...
  • Page 3 Administrator’s Guide HP Jetdirect Print Servers (300X/510X)
  • Page 4 © 2000-2006 Copyright Hewlett-Packard Development Company, L.P. All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products...
  • Page 5: Table Of Contents

    Table of Contents 1. Introducing the HP Jetdirect Print Server Introduction ................7 Support Materials..............8 Software, Driver, and Flash Image Upgrades ....... 8 2. HP Software Solutions Summary Software Solutions Table ............9 HP Install Network Printer Wizard (Windows)....11 HP Jetdirect Printer Installer for UNIX ......
  • Page 6 6. Troubleshooting the HP Jetdirect Print Server Introduction ................58 Resetting to Factory Defaults ..........59 General Troubleshooting ............60 Understanding the Ethernet Configuration Pages (External Print Servers) ............. 64 7. HP Jetdirect Configuration Page Messages Introduction ................67 A. TCP/IP Overview Introduction ................
  • Page 7: Introducing The Hp Jetdirect Print Server

    Introducing the HP Jetdirect Print Server Introduction HP Jetdirect print servers allow you to connect printers and other devices directly to a network. By attaching directly to a network, devices can be conveniently located near users. In addition, a network connection allows data transfers to or from the device at network speeds.
  • Page 8: Support Materials

    The HP Jetdirect Print Server Setup Guide (shipped with non-factory-installed print servers). Software, Driver, and Flash Image Upgrades Hewlett-Packard offers downloadable electronic upgrades for HP Jetdirect print servers containing internal Flash memory. The electronic upgrades are available on the World Wide Web at http://www.hp.com/go/webjetadmin_firmware...
  • Page 9: Hp Software Solutions Summary

    HP Software Solutions Summary Software Solutions Table HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table to help you determine which software is best for you: ENWW...
  • Page 10 Table 2.1 Software Solutions Operating Environment Function Remarks Install Network Printer wizard (Windows) Windows 2000, XP, Server Install a single network Simple printer installation 2003 For TCP/IP printer on a peer-to-peer or Runs from CD-ROM direct-mode printing client-server network More information: http://www.hp.com/ support/net_printing HP Jetdirect Printer Installer for UNIX...
  • Page 11: Hp Install Network Printer Wizard (Windows)

    HP Install Network Printer Wizard (Windows) The HP install Network Printer Wizard is a utility for printer discovery, setup and installation on a TCP/IP network. Once your printers have a network connection, the wizard installs the printer on your systems or servers that will send print jobs directly to the printer.
  • Page 12: Hp Web Jetadmin

    HP Web Jetadmin HP Web Jetadmin allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP Jetdirect print server or any standard printer MIB devices. For information about a procedure or window in the HP Web Jetadmin software, see the online help.
  • Page 13: Configuring And Modifying A Device

    Verifying Installation and Providing Access ● Verify that the HP Web Jetadmin software is correctly installed by navigating to it with your browser as shown in the following example: http://systemname.domain:port/ where systemname.domain is the host name of your web server, and port is the port number assigned during installation.
  • Page 14: Internet Printer Connection Software

    Internet Printer Connection Software HP Jetdirect print servers (firmware version x.07.16 or later) support the Internet Printing Protocol (IPP). Using the appropriate software on your system, you can create an IPP print path from your system to any HP Jetdirect-connected printer over the Internet. Note For incoming print path requests, the network administrator must configure the firewall to accept...
  • Page 15: System Requirements

    (Example: http://169.254.227.113/ipp/port2) Then click Next. 5. You will be prompted for a printer driver (the HP Jetdirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen.
  • Page 16: Supported Browsers

    Supported Browsers Windows 2000 ● Microsoft Internet Explorer 5 or later. Supported Proxies ● Web proxy with support for HTTP v1.1 (may not be needed if printing over an intranet) 16 HP Software Solutions Summary ENWW...
  • Page 17: Tcp/Ip Configuration

    TCP/IP Configuration Introduction To operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address. Depending on your printer and system, this can be done in the following ways: When shipped from the factory, the HP Jetdirect Note print server has no IP address.
  • Page 18 Note Linux and UNIX systems: For more information, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be loaded in the /etc directory. If your HP-UX system does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to infinite.
  • Page 19: Using Bootp/Tftp

    Using BOOTP/TFTP This section describes how to configure the print server using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) services on UNIX servers. BOOTP and TFTP are used to download network configuration data from a server to the HP Jetdirect print server over the network.
  • Page 20: Configuring The Bootp Server

    Systems That Use Network Information Service (NIS) If your system uses NIS, you may need to rebuild the NIS map with the BOOTP service before performing the BOOTP configuration steps. Refer to your system documentation. Configuring the BOOTP Server For the HP Jetdirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files.
  • Page 21 CAUTION Community names (passwords) for your printer are not secure. If you specify a community name for your printer, select a name that is different from passwords used for other systems on your network. Bootptab File Entries An example of a /etc/bootptab file entry for an HP Jetdirect print server is provided below: picasso:\ :hn=picasso:ht=ether:vm=rfc1048:\...
  • Page 22 Table 3.1 Tags in the “bootptab” file (2 of 2) The hardware address tag. The hardware (MAC) address is the link-level, or station address of the HP Jetdirect print server. It can be found on the HP Jetdirect configuration page as the LAN HW ADDRESS. On HP Jetdirect external print servers, it is printed on a label attached to the print server.
  • Page 23 configuration file can be downloaded using TFTP. This TFTP configuration file’s relative path name is specified in the BOOTP reply using the /etc/bootptab file’s T144 vendor-specific tag entry. An example of a TFTP configuration file is provided below (the symbol ‘#’ denotes a remark and is not included in the file). # Example of an HP Jetdirect TFTP Configuration File # Allow only Subnet 192.168.10 access to peripheral.
  • Page 24 Table 3.2 describes parameters that may be included in the TFTP configuration file. Table 3.2 TFTP Configuration File Parameters (1 of 3) ews-config: Enables or disables the embedded web server on the HP Jetdirect print server. To enable, set to 1. To disable, set to 0.
  • Page 25 Table 3.2 TFTP Configuration File Parameters (2 of 3) contact: ASCII character string that identifies the person who administers or services the printer (SNMP sysContact object). This may include how to contact this person. The default contact is undefined. get-community- Specifies a password that determines which SNMP name: GetRequests the HP Jetdirect print server will respond...
  • Page 26: Using Dhcp

    Table 3.2 TFTP Configuration File Parameters (3 of 3) telnet: If set to 0, this parameter instructs the print server not to allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print server, or cold reset the print server to factory default values.
  • Page 27: Unix Systems

    UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. If your HP-UX system does not support Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to infinite.
  • Page 28 Windows 2000 Server/Server 2003 To set up a DHCP scope on a Windows 2000 server, perform the following steps: 1. Run the Windows DHCP manager utility. Windows 2000: Click Start, select Settings and Control ■ Panel. Open the Administrative Tools folder and run the DHCP utility.
  • Page 29 To configure DHCP options now, select Yes and click Next. a. If desired, specify the IP address of the router (or default gateway) to be used by clients. Then click Next. b. If desired, specify the Domain Name and DNS (Domain Name System) servers for clients.
  • Page 30: Enabling Or Disabling Dhcp

    Enabling or Disabling DHCP If you do not want your HP Jetdirect print server configured via DHCP, you must disable DHCP configuration. There are three methods for enabling or disabling DHCP: 1. You can use Telnet to enable or disable DHCP operation on the HP Jetdirect print server.
  • Page 31: Using Rarp

    Using RARP This subsection describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect print server and to supply the IP address to the print server.
  • Page 32: Using The Arp And Ping Commands

    9. To verify that the card is configured with the correct IP address, use the ping utility. At the prompt, type: ping <IP address> where <IP address> is the assigned address from RARP. The default IP address is 192.0.0.192. 10. If ping does not respond, see the chapter “Troubleshooting the HP Jetdirect Print Server.”...
  • Page 33 ● From a UNIX command prompt: arp -s <IP address> <LAN hardware address> ping <IP address> where <IP address> is the desired IP address to be assigned to the print server. The arp command writes the entries to the arp cache on the workstation, and the ping command configures the IP address on the print server.
  • Page 34: Using Telnet

    Using Telnet This subsection describes how to configure the print server using Telnet. To use Telnet commands with the HP Jetdirect Note print server, a route must be available from your workstation to the print server. Simplistically, this means that there must be a match between the network identification of your system to that of the HP Jetdirect print server.
  • Page 35 2. When the server responds connected to IP address, press Enter twice to make sure that the Telnet connection is initialized. 3. If you are prompted for a password, type the correct password. By default, Telnet does not require a password, but you can set up to a 14-character password by using the password command (passwd).
  • Page 36 4. At the Telnet prompt “>” type: parameter: value then press Enter, where parameter refers to the configuration parameter you are defining, and value refers to the definitions you are assigning to that parameter. Each parameter entry is followed by a carriage return. See Table 3.3 for examples on assigning configuration parameters.
  • Page 37 Table 3.3 Telnet Configuration Parameter Examples (1 of 2) IP Address where ip identifies the parameter Parameter and 192.168.10.1 specifies the 192.168.10.1 Example address for the printer. By typing this parameter, you can overwrite the IP address used to make the Telnet connection with one you have selected.
  • Page 38 Table 3.3 Telnet Configuration Parameter Examples (2 of 2) Port and Banner For multiport Jetdirect print port:2 Page Example servers, ‘port’ specifies the port banner:0 that you want to enable or disable a banner page. (In this example, disable banner page on port 2.) The default port is port 1.
  • Page 39: Using The Embedded Web Server

    Using Telnet to Erase the Existing IP Address To erase the IP address during a Telnet session: 1. Type cold-reset, then press Enter. 2. Type quit, then press Enter to exit Telnet. Note This procedure resets all TCP/IP parameters, but only affects the TCP/IP subsystem.
  • Page 40: Moving To Another Network

    Moving to Another Network When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network.
  • Page 41: Configuring For Lpd Printing

    Configuring for LPD Printing Introduction The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructions include: ●...
  • Page 42: Requirements For Configuring Lpd

    Note The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 document. The process for configuring printer spoolers, however, may differ. See your system documentation for information on configuring these systems. The LPD programs and protocol include the following: Table 4.1 LPD Programs and Protocols Program Name...
  • Page 43: Lpd Setup Overview

    ● The LAN hardware address (or station address) of the print server. This address is printed with print server status information on the HP Jetdirect configuration page and is of the form: LAN HW ADDRESS: xxxxxxxxxxxx where x is a hexadecimal digit (for example, 001083123ABC). ●...
  • Page 44 The line printer daemon on the HP Jetdirect print server treats data in the text queue as unformatted text or ASCII, and adds a carriage return to each line before sending it to the printer. (Note that the actual observed behavior is that a PCL line termination command (value of 2) is issued at the beginning of the job.) The line printer daemon treats data in the raw queue as formatted files in PCL, PostScript, or HP-GL/2 languages and sends the data without...
  • Page 45: Lpd On Unix Systems

    LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text, raw, or auto) :lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name: where printer_name identifies the printer to the user, node_name identifies the printer on the network, and remote_printer_name_argument is the print queue designation.
  • Page 46 If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data.
  • Page 47 Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM program, select an IP address for the HP Jetdirect print server and set up an entry for it in the /etc/hosts file on your system running HP-UX.
  • Page 48: Printing A Test File

    Printing a Test File To verify that the printer and print server connections are correct, print a test file. 1. At the UNIX system prompt type: lpr -Pprinter_name file_name where printer_name is the designated printer and file_name refers to the file to be printed. Examples (for BSD-based systems): Text File: lpr -Ptext1 textfile PCL File: lpr -Praw1 pclfile.pcl...
  • Page 49: Lpd On Windows 2000/Server 2003 Systems

    LPD on Windows 2000/Server 2003 Systems This section describes how to configure Windows systems to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: ● Installing TCP/IP software (if not already installed). ● Configuring a network LPD printer. Installing TCP/IP Software This procedure lets you check whether you have TCP/IP installed on your Windows system, and to install the software if necessary.
  • Page 50 2. If you have not previously installed the software: Windows 2000/Server 2003: In the Local Area Connection ■ Properties window, click Install. In the Select Network Component Type window, select Protocol and click Add to add the Internet Protocol (TCP/IP). Follow the instructions on the screen.
  • Page 51 Select and enable Other Network File and Print Services. d. Click Details, and verify that Print Services for Unix is enabled. If not, enable it. e. Click Okay, and then Next. 2. Windows 2000: Open the Printers folder (from the Desktop, click Start, Settings, and Printers).
  • Page 52: Verifying The Configuration

    10. Choose whether this printer will be available to other computers. If shared, enter a share name that identifies the printer to other users. Click Next. 11. If desired, enter a location and other information for this printer. Click Next. 12.
  • Page 53: Ftp Printing

    FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP Jetdirect FTP server which in turn passes the print file to the printer.
  • Page 54: Print Files

    Print Files The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session.
  • Page 55: Ftp Login

    Although the ls and dir commands are always accepted, the HP Jetdirect FTP server supports only one data connection for printing at a time. The transmission mode for an FTP data connection with the HP Jetdirect print server is always in stream mode, which marks the end-of-file by closing the data connection.
  • Page 56 Commands Table 5.1 summarizes commands available to the user during an FTP printing session. Table 5.1 User Commands for HP Jetdirect FTP Server Command Description <username> specifies a user. Any user will be user <username> accepted and can print to the selected port. <port#>...
  • Page 57: Example Of An Ftp Session

    Connected to 192.168.10.1 220 JD FTP Server Ready Name (192.168.10.1:root): Deke 331 Username OK, send identity (email name) as password. Password: 230- Hewlett-Packard J7983G FTP Server Version 1.0 Directory: Description: --------------------------- PORT1 (default) Print to port 1 (HP LaserJet 4000)
  • Page 58: Troubleshooting The Hp Jetdirect Print Server

    Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: ● Printer problems ● HP Jetdirect hardware installation and connection problems ●...
  • Page 59: Resetting To Factory Defaults

    Resetting to Factory Defaults Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default values using the following procedures: ● HP Jetdirect External Print Servers Reset the HP Jetdirect external print server by holding down the Test button on the print server while connecting the power cord.
  • Page 60: General Troubleshooting

    General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 6.1 Assessing the Problem 60 Troubleshooting the HP Jetdirect Print Server ENWW...
  • Page 61 Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists, you may have a defective power cable, power source, or printer.
  • Page 62 Procedure 3: Resolving Printer Display Error Messages Try to isolate the problem to either the printer or the print server. 1. Disconnect the print server from the printer. Does the same error message appear on the printer? See your printer documentation for a complete list of control ■...
  • Page 63 6. Is your protocol enabled? Check the STATUS line for your protocol on the Jetdirect configuration page. See the end of this chapter for descriptions of the information on the configuration page. 7. Is there an error message in the protocol’s section on the configuration page? See the chapter “HP Jetdirect Configuration Page Messages”...
  • Page 64: Understanding The Ethernet Configuration Pages (External Print Servers)

    Understanding the Ethernet Configuration Pages (External Print Servers) This section describes the Ethernet/802.3 configuration page for HP Jetdirect external print servers. The networking section of each configuration page is divided into sections. The item numbers in the following table correspond to the callouts in Figures and 6.3.
  • Page 65 Table 6.1 External Print Server (2 of 2) Configuration Pages Item Description Troubleshooting Information Apple EtherTalk status (Ethernet only) If the AppleTalk protocol information (Table 7.7) is working properly, or if it is enabled. Use NET and NODE to verify the printer is communicating correctly on the network.
  • Page 66 Figure 6.3 Ethernet Configuration Page (External Three-Port Print Servers) 66 Troubleshooting the HP Jetdirect Print Server ENWW...
  • Page 67: Introduction

    HP Jetdirect Configuration Page Messages Introduction This chapter describes the messages, network statistics, and status that can be printed on a Jetdirect configuration page. These messages include configuration information and error messages for each network operating system. The configuration information for individual networks is listed in the following tables: ●...
  • Page 68: Hp Jetdirect Configuration

    Table 7.1 HP Jetdirect Product Information Message Description HP JETDIRECT JXXXXX Identifies the HP Jetdirect print server model number. FIRMWARE REVISION: The firmware revision number of the HP Jetdirect print X.XX.XX server currently installed in the printer. LAN HW ADDRESS: The 12-digit hexadecimal network address of the XXXXXXXXXXXX HP Jetdirect print server.
  • Page 69 Table 7.2 General HP Jetdirect Messages (1 of 10) Message Description ARP DUPLICATE IP The ARP layer has detected another node on the network ADDRESS using the same IP address as the HP Jetdirect print server. Extended error information below this message shows the hardware address of the other node.
  • Page 70 Table 7.2 General HP Jetdirect Messages (2 of 10) Message Description CONFIGURATION The configuration information for the NetWare functions is ERROR not stored correctly on the HP Jetdirect print server. Rerun the installation software to reconfigure. If this error persists, there may be a problem with the HP Jetdirect print server.
  • Page 71 Table 7.2 General HP Jetdirect Messages (3 of 10) Message Description INITIALIZING TRYING The HP Jetdirect print server is trying to connect to the TO CONNECT TO NetWare server(s). This is a normal message. Wait until SERVER the connection is established or another status message appears.
  • Page 72 Table 7.2 General HP Jetdirect Messages (4 of 10) Message Description Check the network connections. If the connections are ERROR-CONTROLLER intact, run the power-on self-test: turn the printer off, then CHIP on again. If the error persists, replace the HP Jetdirect print server.
  • Page 73 Table 7.2 General HP Jetdirect Messages (5 of 10) Message Description There may be a problem with your network cabling or the ERROR-TRANSMITTER HP Jetdirect print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test: turn the print server off, then on again.
  • Page 74 Table 7.2 General HP Jetdirect Messages (6 of 10) Message Description NDS ERR: MAX QUEUE Too many print queue objects are assigned to the printer. OBJECTS Reduce the number of queues assigned. NDS ERR: NO PRINTER No printer objects are assigned to the print server object OBJECTS configured to this HP Jetdirect print server.
  • Page 75 Table 7.2 General HP Jetdirect Messages (7 of 10) Message Description NOT CONFIGURED The HP Jetdirect print server has not been configured for NetWare. Use the printer installation software to configure the print server for NetWare networks. NOVRAM ERROR The HP Jetdirect print server cannot read the contents of its NOVRAM.
  • Page 76 Table 7.2 General HP Jetdirect Messages (8 of 10) Message Description PSERVER CLOSED The print server requested a termination of the connection CONNECTION with the HP Jetdirect print server. No error exists or is indicated. Make sure the print server is running, and restart it if necessary.
  • Page 77 Table 7.2 General HP Jetdirect Messages (9 of 10) Message Description UNABLE TO ATTACH TO A failure was detected when the HP Jetdirect print server QUEUE tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue.
  • Page 78 Table 7.2 General HP Jetdirect Messages (10 of 10) Message Description UNABLE TO LOGIN A failure was detected when the HP Jetdirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or because of a security check that prevents the print server from logging in.
  • Page 79 Table 7.3 Network Statistics Message Description UNICAST PACKETS Number of frames specifically addressed to this RCVD: HP Jetdirect print server. This does not include broadcasts or multicasts. TOTAL PACKETS Total number of frames (packets) received by the RECEIVED: HP Jetdirect print server without error. This includes broadcast, multicast packets, and packets specifically addressed to the print server.
  • Page 80 Table 7.4 Novell NetWare Configuration Messages (1 of 2) Message Description IPX/SPX STATUS: Indicates the current IPX/SPX protocol status. DISABLED indicates that IPX/SPX was manually disabled. READY indicates the HP Jetdirect print server is awaiting data. INITIALIZING indicates that the print server is registering the node address or name.
  • Page 81 Table 7.4 Novell NetWare Configuration Messages (2 of 2) Message Description PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the node address or name/type. SERVER NAME: The name of the NetWare file server or print server. If no name is displayed, the Jetdirect print server has not been configured.
  • Page 82 Table 7.6 TCP/IP Configuration Messages (1 of 2) Message Description TCP STATUS: Current TCP status. DISABLED: Indicates that TCP/IP was manually disabled. READY: Indicates the HP Jetdirect print server is awaiting data. INITIALIZING: Indicates that the print server is searching for the BOOTP server, or trying to get the configuration file through TFTP.
  • Page 83 Table 7.6 TCP/IP Configuration Messages (2 of 2) Message Description DHCP SERVER The IP address of the system that responds to the print server's DHCP request with configuration data. This parameter is omitted when the print server is not configured using DHCP. CONFIG FILE: The name of the HP Jetdirect configuration file.
  • Page 84 Table 7.7 Apple EtherTalk Configuration Messages (2 of 2) Message Description PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the node address or name/type. Table 7.8 SNMP Messages Message Description SNMP SET CMTY Indicates whether or not an IP SNMP set community name NAME: has been configured for the print server.
  • Page 85: Tcp/Ip Overview

    TCP/IP Overview Introduction This appendix is intended to provide information to help you gain a basic understanding of TCP/IP. TCP/IP (Transmission Control Protocol/Internet Protocol) is a suite of protocols designed to define the way data is passed to network devices. TCP/IP is rapidly becoming the most used set of protocols.
  • Page 86: Ip Address

    User Datagram Protocol (UDP) UDP provides similar services to TCP. However, UDP does not acknowledge data receipt and supports request/reply transactions with no added reliability or guarantee of delivery. UDP is used when acknowledgment and reliability are not required, such as during a “discovery broadcast.”...
  • Page 87: Ip Address Structure And Class

    IP Address: (Host Portion) Host addresses numerically identify specific network interfaces on an IP network. Usually a host has only one network interface; thus, only one IP address. Because no two devices can share the same number at the same time, administrators typically maintain address tables to assure correct assignment of addresses in the host network.
  • Page 88 Explained in more detail in the table “Network Class Characteristics,” you will see how each network class differs further by the leading bit identifier, the address range, the number of each type available, and the maximum number of hosts each class allows. Table A.2 Network Class Characteristics Class Leading...
  • Page 89: Configuring Ip Addresses

    Configuring IP Addresses TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually through HP-supplied software, or they can be automatically downloaded using DHCP or BOOTP each time the print server is turned on.
  • Page 90: Subnets

    Address In the table above, “Subnet Masks,” the Class A network 15 has been assigned to Hewlett-Packard. To allow additional networks at the HP site, the subnet mask of 255.255.0.0 is used. This address designates the second byte of the IP address as the subnet address.
  • Page 91: Gateways

    Gateways Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. When networks are divided into subnets, gateways are required to connect one subnet to another.
  • Page 92: Using The Embedded Web Server

    Using the Embedded Web Server Introduction Each HP Jetdirect print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the HP Jetdirect print server and the attached peripheral device.
  • Page 93: Requirements

    In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard tests a number of current and older browsers using a variety of systems. In general, we recommend using the following browsers: ●...
  • Page 94: Viewing The Embedded Web Server

    Viewing the Embedded Web Server Before you can use the embedded web server, the HP Jetdirect print server must be configured with an IP address. There are many ways to configure an IP address on the print server. For example, you can automatically configure IP parameters over the network using BOOTP (Bootstrap Protocol) or DHCP (Dynamic Host Configuration Protocol) each time the printer is turned on.
  • Page 95: Special Features

    Special Features ● HP Jetdirect external print servers provide scanning capabilities for selected HP All-in-One peripherals. When connected to a supported peripheral, a Scan button provides you with access to the scanning feature. For more information, click the “?” icon on the Scan page.
  • Page 96 Index Configuration page Ethernet 64 configuration page messages DLC/LLC 81 HP Jetdirect 68, 69 APPLETALK NAME 83 Novell NetWare 80 APPLETALK STATUS 83 Statistics 79 APPLETALK TYPE 83 TCP/IP 82 arp command 32 CRC ERROR 70 ARP DUPLICATE IP ADDRESS AUTONEGOTIATION 68 DATE MANUFACTURED 68 defaults, resetting 59...
  • Page 97 Index ETALK NET 83 ETALK ZONE 83 I/O CARD Ethernet configuration page 63, 64 INITIALIZING 71 NOT READY 71 READY 71 INITIALIZING TRYING TO FAIL RESERVING PRINTER CONNECT TO SERVER 71 NUM 70 installing FIRMWARE REVISION 68 HP Web Jetadmin software 12 flash image upgrades 8 Internet Printer Connection FRAMING...
  • Page 98 Index LAN ERROR AUTO REMOVAL 71 AUTHENTICATION ERROR BABBLE 71 CONTROLLER CHIP 72 CONNECTION STATE EXTERNAL LOOPBACK 72 ERROR 73 INFINITE DEFERRAL 72 PRINT OBJ QUEUE LIST INTERNAL LOOPBACK 72 ERROR 74 LOSS OF CARRIER 72 PRINT SERVER NAME NO LINKBEAT 72 ERROR 74 NO SQE 72 PRINTER OBJ NOTIFY ERR...
  • Page 99 Index requirements embedded web server 93 OUT OF BUFFERS 75 internet printer connection OVERFLOW ERROR 75 software 15 LPD configuration 42 resetting to factory defaults 59 RETRY ERROR 76 PACKETS TRANSMITTED 79 PARALLEL PORT X 68 PASSWORD ERROR 75 ping command 32 SAM (HP-UX) print queues 47 PORT CONFIG 68 self-test page, see configuration...
  • Page 100 Index TFTP IN PROGRESS 76 XMIT COLLISIONS 79 LOCAL ERROR 76 XMIT LATE COLLISIONS 79 REMOTE ERROR 76 RETRIES EXCEEDED 76 TFTP (Trivial File Transfer Protocol) 19 TOTAL PACKETS RCVD 79 TRANSMIT ERROR 76 troubleshooting flow chart 60 HP Jetdirect print server 58 TRYING TO CONNECT TO SERVER 76 TURN PRINTER OFF/ON 76...
  • Page 102 © 2000-2006 Hewlett-Packard Development Company, L.P. www.hp.com ENWW...

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