Troubleshooting The Hp Jetdirect Print Server - HP 635n - JetDirect IPv6/IPsec Print Server Administrator's Manual

7 Troubleshooting the HP Jetdirect Print
Server
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print
server.
A flowchart guides you to the correct procedures for troubleshooting the following:
● Printer problems
● HP Jetdirect hardware installation and connection problems
● Network-related problems
To troubleshoot your HP Jetdirect print server, you may need the following items:
● A Jetdirect configuration page (see
●
A Printer Configuration or Diagnostic Page
●
Documentation that came with your printer
●
Documentation that came with your HP Jetdirect print server
●
The diagnostics tools and utilities provided with your network software (for example, Novell
NetWare utilities, TCP/IP utilities, or network printer management applications such as HP Web
Jetadmin)
NOTE:
can be found by searching for your HP Jetdirect product at
net_printing.
ENWW
Frequently asked questions about installing and configuring HP Jetdirect print servers
HP Jetdirect Configuration Pages on page 127)
http://www.hp.com/support/
117