HP 635n - JetDirect IPv6/IPsec Print Server Administrator's Manual page 141

Table 8-12 Error Messages
Error Code and Message
02 LAN ERROR - INTERNAL
LOOPBACK
03 LAN ERROR - EXTERNAL
LOOPBACK
06 ENCRYPTION REQUIRED
07 LAN ERROR - CONTROLLER
CHIP
07 AUTHENTICATION FAILED
08 LAN ERROR - INFINITE
DEFERRAL
08 AUTHENTICATION IN
PROGRESS
09 LAN ERROR - BABBLE
0A LAN ERROR - NO SQE
0C LAN ERROR - RECEIVER OFF
0D LAN ERROR - TRANSMITTER
OFF
0E LAN ERROR - LOSS OF
CARRIER
10 LAN ERROR - UNDERFLOW
11 LAN ERROR - RETRY FAULTS
ENWW
Description
During self-test, the HP Jetdirect print server detected an internal loopback test error.
The print server may be faulty. If the error persists, replace the HP Jetdirect print
server.
The HP Jetdirect print server is incorrectly connected to your network or is defective.
Make sure your HP Jetdirect print server is correctly attached to your network. In
addition, check the cabling and connectors.
Encryption is required on this network, but the print server cannot communicate on
the network due to improper encryption settings. Check the encryption settings
configured on the print server.
Check the network connections. If the connections are intact, run the power-on self-
test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect
print server.
The Jetdirect print server could not access the network because of an authentication
error. The error depends on the authentication method used.
Verify the authentication method and settings on the print server.
There is a network congestion problem.
NOTE If the print server is not connected to the network, this error cannot
occur.
Link-level authentication is in progress.
Check the network connections. If the connections are intact, run the power-on self-
test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect
print server. For replacement instructions, see the hardware installation guide for
your print server.
(Wired Ethernet) Check the network connections. If the connections are intact, run
the power-on self-test: turn the printer off, then on again. If the error persists, replace
the HP Jetdirect print server.
There may be a problem with your network cabling or the HP Jetdirect print server.
Check the cabling and connectors on your Ethernet network. If you cannot find a
problem with your network cabling, run the power-on self-test: turn the printer off,
then on again. If the error persists after the printer is turned on again, there is a
problem with the HP Jetdirect print server.
There may be a problem with your network cabling or the HP Jetdirect print server.
Check the cabling and connectors on your Ethernet network. If you cannot find a
problem with your network cabling, run the power-on self-test: turn the printer off,
then on again. If the error persists, there is a problem with the HP Jetdirect print
server.
Check the network connections. If the connections are intact, run the power-on self-
test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect
print server.
(Wired Ethernet) There may be a problem with your network cabling or the HP
Jetdirect print server. Check the cabling and connectors on your network. If you
cannot find a problem with your network cabling, run the power-on self-test: turn the
printer off, then on again. If the error persists, there is a problem with the HP
Jetdirect print server.
(Wired Ethernet) There is a problem with your network cabling or external network
configuration. Verify operation of the hub or switch port.
HP Jetdirect Configuration Page 131