Table 8-12
Error Messages (continued)
Error Code and Message
12 LAN ERROR - NO LINKBEAT
13 NETWORK RECONFIG - MUST
REBOOT
14 DISCONNECTED
15 CONFIGURATION ERROR
16 NOT CONFIGURED
17 UNABLE TO FIND SERVER
18 PASSWORD ERROR
19 NO QUEUE ASSIGNED
1A PRINTER NUMBER NOT
DEFINED
1B PRINTER NUMBER IN USE
1C PRINT SERVER NOT DEFINED
132
Chapter 8
HP Jetdirect Configuration Pages
Description
With a wired Ethernet port connected, this message is displayed if Link Beat is not
sensed. Check the network cable, and verify that the concentrator/hub is providing
Link Beat.
Reset or power off/on the HP Jetdirect print server to enable new configuration values.
The Novell NetWare protocol is disconnected. Check the server and the print server.
(Ethernet) The configuration information for the NetWare functions is not stored
correctly on the HP Jetdirect print server. Use the installation software, embedded
Web server, or other tools to reconfigure the print server. If this error persists, there
may be a problem with the HP Jetdirect print server.
(Ethernet) The HP Jetdirect print server has not been configured for NetWare. Use
the installation software, embedded Web server, or other tools to configure the print
server for NetWare networks.
(Ethernet) The HP Jetdirect print server was unable to find the NetWare print server
(Remote Printer mode) or file server (Queue Server mode). (There was no response
to service queries for advertising print servers or file servers that matched the
configured print server or file server name.)
Make sure that the print server or file server is running and that the print server or file
server name configured on the HP Jetdirect print server matches the actual name
used by the print server or file server. Also make sure that all cables and routers are
functioning correctly.
The HP Jetdirect print server detected that the password for the NetWare print server
object is wrong. Use a NetWare utility (such as PCONSOLE) to erase the password
for the print server object. When the HP Jetdirect print server logs on again, it sets a
new password.
NOTE
When multiple file servers are configured, the error is only displayed
on the configuration page if none of the file servers are connected.
The HP Jetdirect print server detected that the print server object has not been
assigned any queues to service. Assign queues to the print server object using
printer installation or NetWare utilities.
NOTE
When multiple file servers are configured, the error is only displayed
on the configuration page if none of the file servers were successfully
connected.
A NetWare printer number for this printer has not been configured. Assign a valid
printer number to the HP Jetdirect print server. Use a NetWare utility (such as
PCONSOLE), the Jetdirect embedded Web server, or other tool to assign a printer
number.
The NetWare printer number assigned to the printer is already in use by another
printer. Assign an unused printer number. This may also occur when a printer is
powered off/on, in which case the error goes away after the print server times out
and detects the lost connection.
The file server does not have a print server object that corresponds to the specified
NetWare node name. Use printer installation software, a NetWare utility (such as
PCONSOLE), or other tool to create the print server object.
When the HP Jetdirect print server is configured for multiple file servers, the error is
only displayed on the configuration page if none of the file servers made the
connection.
ENWW
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