Troubleshooting; Getting Help - Stratasys Fortus 360mc User Manual

8 TROUBLESHOOTING

This chapter describes basic troubleshooting that can be done by the user to correct basic problems with the
Fortus 360mc/400mc systems.

GETTING HELP

If you have problems with your system or materials, that are not covered in this user guide or in the T-Class
Quick Reference Card, or if you need to order replacement parts, please contact Customer Support by using
one of the following methods:
• Call Customer Support: 800.801.6491 (7:00 a.m. to 5:00 p.m. C.T.)
• E-mail us at:
• Write to:
Stratasys, Inc.
Customer Support
7665 Commerce Way
Eden Prairie, MN 55344 USA
Before calling for service or supplies, always have the following information ready:
Your system's software version
•
• Your system's serial number
• Access to your Insight workstation (to provide a diagnostic file if necessary).
support@stratasys.com
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