Develop ineo 25e Manual page 193

9.1 Error messages
Internet fax reception results
These single digit codes are displayed in the "Result" field of reception journal reports and the Message
Board communication history.
Error code
2
3
4
5
6
Resolving Internet fax reception errors
This information is displayed in the "Note" field of reception journal reports and the Message Board commu-
nication history.
A message is displayed in the reception journal reports but only a single digit code is displayed in the Mes-
sage Board communication history.
Error code
2
4
5
6
7
8
9
ineo 25e
Countermeasure
The image attached to the received e-mail does is not supported by the machine.
Request the other party to attach the file in a format supported by the machine and
transmit the file again.
The fax forwarding request was denied for the received e-mail.
Check the fax forwarding request settings in "E-mail Settings > Optional E-mail Set-
tings" in Message Board.
Cannot connect to the POP3 server.
In "E-mail Settings > SMTP/POP Settings" in Message Board, check whether the
POP3 server address, POP3 port number, SSL, and POP3S port number settings are
correctly specified.
The POP3 server could not be found.
Check the DNS server address setting in the TCP/IP settings. In "E-mail Settings >
SMTP/POP Settings" in Message Board, check whether the POP3 server address,
POP3 port number, SSL, and POP3S port number settings are correctly specified.
Authentication failed for the POP3 server.
In "E-mail Settings > SMTP/POP Settings" in Message Board, check whether the au-
thentication method, POP3 user name, and POP user password settings are correct-
ly specified.
Error message
Forwarded Fax
MDN Error
Forwarding Error
Mail Returned Error
Mail Notification Error
Mail Size Over Error
Mail Deleted
Description
When a fax forwarding destination was set
for the received e-mail, a fax was forwarded
to the set destination.
When the received e-mail was requesting a
Message Disposition Notification (MDN),
the results of the confirmation were printed.
The received e-mail was forwarded accord-
ing to the "When an e-mail that cannot be
analyzed is received" setting in Message
Board.
The received e-mail was returned to the
sender according to the "When an e-mail
that cannot be analyzed is received" setting
in Message Board.
An error notice was transmitted to the
sender according to the "When an e-mail
that cannot be analyzed is received" setting
in Message Board.
The e-mail could not be received because
the size was too large. A notice was trans-
mitted to the sender.
The received e-mail was erased.
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