Collecting Technical Support Information To A File; Figure 59: Support Window - Allied Telesis TQ6000 GEN2 Series Management Software User Manual

TQ6000 GEN2 Access Points User's Guide

Collecting Technical Support Information to a File

174
If you contact Allied Telesis for technical assistance with the access point,
you may be instructed to send Allied Telesis technical support information.
Technical support information helps Allied Telesis technicians
troubleshoot problems with the device.
Note
You should only perform this procedure when instructed to do so by
an Allied Telesis technician.
To collect technical support information to a file and send it to Allied
Telesis, perform the following procedure:
1. Select Maintenance > Support from the main menu. Refer to Figure
59.
2. Read the appropriate privacy policy statement by clicking on its link.
Figure 59. Support Window