Allied Telesis TQ5403 Installation Manual
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Allied Telesis TQ5403 Installation Manual

Enterprise-class 802.11ac wave 2 wireless access points with 2.4ghz and 5ghz radios
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TQ5403 and TQm5403
Enterprise-class 802.11ac Wave 2 Wireless Access Points
with 2.4GHz and 5GHz Radios
Installation Guide
613-002713 Rev. C

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  • Page 1 TQ5403 and TQm5403 Enterprise-class 802.11ac Wave 2 Wireless Access Points with 2.4GHz and 5GHz Radios Installation Guide 613-002713 Rev. C...
  • Page 2 Allied Telesis, Inc. has been advised of, known, or should have known, the...
  • Page 3 TQ5403 and TQm5403 Wireless Access Points Installation Guide Electrical Safety and Emissions Standards This product meets the following standards:  “Federal Communications Commission Interference Statement”  “European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment” on page 4 ...
  • Page 4 European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment This Allied Telesis RoHS-compliant product conforms to the European Union Restriction of the Use of Certain Hazardous Substances (RoHS) in Electrical and Electronic Equipment. Allied Telesis ensures RoHS conformance by requiring supplier Declarations of Conformity, monitoring incoming materials, and maintaining manufacturing process controls.
  • Page 5 TQ5403 and TQm5403 Wireless Access Points Installation Guide Wire Communication • IEEE 802.1 • IEEE 802.3 • IEEE 802.3u • IEEE 802.3x • IEEE 802.3at • ITU-T G.993.1 Wireless Communication • IEEE 802.11 DSSS • IEEE 802.11a OFDM • IEEE 802.11b DSSS/FHSS •...
  • Page 6 Electro Magnetic Susceptibility - EN55024 • IEC 61000-3-2:2014 • IEC 61000-3-3:2013 • IEC 61000-4-2:2008 • IEC 61000-4-3: 2006+A1:2007+A2:2010 • IEC 61000-4-4:2012 • IEC 61000-4-5:2017 • IEC 61000-4-6:2013 • (IEC 61000-4-8:2009) • IEC 61000-4-11:2014/AMD:2017 • IEC 61000-3-2:2014 • IEC 61000-3-3:2013 FCC/IC •...

  • Page 7: Figure 1: Singapore Imda Logo

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Japan • ARIB STD-T66 • ARIB STD-T71 Thailand NBTC Singapore IMDA TS SRD Complies with IMDA Standards DB102434 Figure 1. Singapore IMDA Logo Korea KC Vietnam MIC Figure 2. Vietnam MIC Logo...
  • Page 8  indicates that a translation of the safety statement is available in a PDF document titled Translated Safety Statements on the Allied Telesis website at www.alliedtelesis.com/library. Remarque: Les consignes de sécurité portant le symbole  sont traduites dans plusieurs langues dans le document Translated Safety Statements, disponible à...

  • Page 9: Table Of Contents

    Table of Contents Preface ................................15 Chapter 1: Product Description ........................19 Features ................................20 TQ5403 Models ..............................22 Hardware Components............................. 23 Management Tools............................26 Web Browser.............................. 26 Vista Manager EX and AWC Plug-in......................26 SNMPv1 and v2c ............................26 LAN1 and LAN2 Ports ............................27 Static Link Aggregation ..........................
  • Page 10 Contents LAN Ports Specifications and Pinouts ......................61 Port Specifications............................61 Port Pinouts ..............................61 Appendix B: Regulatory Statements ......................63 Federal Communication Commission Interference Statement................64 Industry Canada Statement ..........................66 Europe - EU Declaration of Conformity......................68 Operating Frequencies and Maximum Transmission Power Levels ............68 Radiation Exposure Statement........................
  • Page 11 Figure 25: Tightening the Mounting Bracket Thumbscrew ................54 Figure 26: Kensington Lock Port Location....................... 55 Figure 27: Login Prompt ..........................56 Figure 28: Pin Layout for RJ45 Connector on LAN Port.................. 61 Figure 29: Axes on the TQ5403 and TQm5403 Access Points............... 69...
  • Page 12 List of Figures...
  • Page 13 List of Tables Table 1. Differences Between the TQ5403 Wireless Access Points ............. 22 Table 2. LED Status Information ........................31 Table 3. Physical Specifications ........................57 Table 4. Environmental Specifications ......................57 Table 5. Input Power Specifications ....................... 58 Table 6.
  • Page 14 List of Tables...

  • Page 15: Preface

    Preface This guide contains the hardware installation instructions for the TQ5403 and TQm5403 Wireless Access Points. For installation instructions for the TQ5403e Wireless Access Point, refer to the Allied Telesis TQ5403e Wireless Access Point Installation Guide. This preface contains the following sections: ...
  • Page 16 Preface Safety Symbols Used in this Document This document uses the following conventions. Note Notes provide additional information. Caution Cautions inform you that performing or omitting a specific action may result in equipment damage or loss of data. Warning Warnings inform you that performing or omitting a specific action may result in bodily injury.
  • Page 17 TQ5403 and TQm5403 Wireless Access Points Installation Guide Contacting Allied Telesis If you need assistance with this product, you can contact Allied Telesis technical support by going to the Support & Services section of the Allied Telesis web site at www.alliedtelesis.com/support. You can find links for the following services on this page: ...
  • Page 18 Preface...

  • Page 19: Chapter 1: Product Description

    Chapter 1 Product Description The sections in this chapter describe the hardware components of the 802.11ac Wave 2 TQ5403 and TQm5403 Wireless Access Points:  “Features” on page 20  “TQ5403 Models” on page 22  “Hardware Components” on page 23 ...

  • Page 20: Features

    One Console RS232 RJ-45 port for factory use only Features of the 2.4GHz and 5GHz radios include:  IEEE802.11a/b/g/n/ac (Wave 2)  Channel blankets (TQ5403 Access Point only)  Multi-channel, single channel, or hybrid operation (TQ5403 Access Point only)  Automatic channel selection  Band steering ...
  • Page 21 Client filtering by MAC addresses  Wireless Distribution System (WDS) bridges  System log  Syslog client  SNMPv1 and v2c Note For a complete list of software features, refer to the TQ5403 Series Management Software User’s Guide or the product data sheets.

  • Page 22: Tq5403 Models

    Chapter 1: Product Description TQ5403 Models The TQ5403 Wireless Access Point Series has the following three models:  TQ5403  TQm5403  TQ5403e Table 1 lists their main differences. Table 1. Differences Between the TQ5403 Wireless Access Points Maximum Indoor /...

  • Page 23: Hardware Components

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Hardware Components The top view of the TQ5403 Access Point is illustrated in Figure 1. Back Edge Front Edge Figure 1. TQ5403 Access Point Top View...
  • Page 24 Chapter 1: Product Description The top view of the TQm5403 Access Point is illustrated in Figure 2. Back Edge Front Edge Figure 2. TQm5403 Access Point Top View The front edge view is illustrated in Figure 3. Mounting Bracket Thumbscrew Hole Figure 3.
  • Page 25 TQ5403 and TQm5403 Wireless Access Points Installation Guide The back edge view is illustrated in Figure 4. Ethernet On/Off Button Kensington LAN1-POE+ for DC Lock Port LAN2 Ports Connector Reset Console DC Connector for Button Serial Port AC/DC Adapter Figure 4. Back Edge View...

  • Page 26: Management Tools

    You can use SNMPv1 or SNMPv2 to view the parameter settings of the devices. The MIB is available from the Allied Telesis web site. For instructions on how to configure the unit for SNMP, refer to Allied Telesis TQ5403 Series Management Software User’s Guide.

  • Page 27: Lan1 And Lan2 Ports

    TQ5403 and TQm5403 Wireless Access Points Installation Guide LAN1 and LAN2 Ports The wireless access point has two Ethernet ports, labeled LAN1 and LAN2. The wireless clients communicate with your wired network through these ports. You need to connect them to a device on your network, such as an Ethernet switch or router.

  • Page 28: Power Over Ethernet Plus (Poe+)

    Chapter 1: Product Description Power Over You can power the wireless access point with either PoE+ on LAN1 port or an optional AC/DC power adapter. The wireless access point is a PoE+ Ethernet Plus Class 4 powered devices, with a maximum power consumption of 25.5 (PoE+) watts.

  • Page 29: Cable Requirements

    TQ5403 and TQm5403 Wireless Access Points Installation Guide network device that does not support automatic MDIX detection. Cable The minimum cable requirements for the ports are listed here. Requirements  10 Mbps or 100 Mbps: Standard TIA/EIA 568-B-compliant Category 3 shielded or unshielded cabling.

  • Page 30: Dc Connector And On/Off Button For An External Ac/Dc Power Adapter

    AC/DC power adapter as its primary power source and PoE+ as redundant power. For technical specifications, refer to “Power Specifications” on page 58. The MWS0091 Power Adapter, shown in Figure 5., from Allied Telesis is approved for this product. Figure 5. MWS0091 Power Adapter On/Off Button The On/Off button on the back panel controls the DC connector for the external AC/DC power adapter.

  • Page 31: Leds

    TQ5403 and TQm5403 Wireless Access Points Installation Guide LEDs The LEDs on the top panel display status information. They are defined in Table 2. Table 2. LED Status Information State Description Green The access point is powered ON and operating normally.

  • Page 32: Reset Button

    Chapter 1: Product Description Reset Button The wireless access point has a Reset button on the rear panel for returning the parameter settings of the device to their default values. You might reset the access point if you want to discard its current configuration or if you forgot the manager password and so cannot manage the device.

  • Page 33: Chapter 2: Installing The Wireless Access Point

    Chapter 2 Installing the Wireless Access Point This chapter contains the installation procedures for the TQ5403 and TQm5403 Wireless Access Points. The procedures are detailed in the following sections:  “Reviewing Safety Precautions” on page 34  “Unpacking the Shipping Box” on page 37 ...

  • Page 34: Reviewing Safety Precautions

    Chapter 2: Installing the Wireless Access Point Reviewing Safety Precautions Please review the following safety precautions before installing the access point. Important: Safety statements that have the  symbol are translated into multiple languages in the Translated Safety Statements document, which is available at www.alliedtelesis.com/library.

  • Page 35: Table 6. External Ac/Dc Adapter Specifications

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Warning This equipment shall be installed in a Restricted Access location.  Warning FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
  • Page 36 Chapter 2: Installing the Wireless Access Point Warning This equipment is intended for indoor use only.  Note If you are not using PoE to power to unit, use only an approved AC/ DC adapter. Refer to “Power Specifications” on page 58. Caution The unit does not contain serviceable components.

  • Page 37: Unpacking The Shipping Box

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Unpacking the Shipping Box To verify the contents of the shipping box, perform the following procedure: 1. Remove all components from the shipping box. Note Store the packaging material in a safe location. Please use the original shipping material if you need to return the device to Allied Telesis.
  • Page 38 Chapter 2: Installing the Wireless Access Point Figure 6. Shipping Box Components (Continued) Name Component One Mounting Bracket Two M5 x 8mm, Pan-head Screws...

  • Page 39: Reviewing Installation Guidelines

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Reviewing Installation Guidelines Review the following guidelines before installing the access point:  The ceiling or wall mounting surface must be of proper material to accommodate the screws and strong enough to support the weight of the access point and cables.
  • Page 40 Chapter 2: Installing the Wireless Access Point Ceiling Installation Wall Installation Table Installation Figure 7. Device Orientations on a Ceiling, Wall, or Table...

  • Page 41: Installing The Access Point On A Table

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Installing the Access Point on a Table You need the following items to install the access point on a table:  TQ5403 or TQm5403 Wireless Access Point  One or two Ethernet cables ...

  • Page 42: Overview To Installing The Access Point On A Wall Or Ceiling

    You need the following items to install the wireless access point on a ceiling or wall:  TQ5403 or TQm5403 Access Point  Two screws to attach the access point to the mounting bracket ...

  • Page 43: Pre-Fitting The Mounting Bracket On The Access Point

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Pre-fitting the Mounting Bracket on the Access Point To pre-fit the mounting bracket on the access point, perform the following procedure: 1. Install the two screws (provided) in the bottom side of the access point chassis.
  • Page 44 Chapter 2: Installing the Wireless Access Point Figure 9. Attaching the Mounting Bracket on the Access Point 3. Tighten the screws so that they touch the mounting bracket plate, and then loosen them by approximately 1/4 turn. Refer to Figure 10. Note Adjust the screws so they are loose enough for you to remove the bracket, but tight enough to prevent the access point from rattling...
  • Page 45 TQ5403 and TQm5403 Wireless Access Points Installation Guide 4. Slide the mounting bracket forward and temporarily remove it from the access point. Refer to Figure 11. Figure 11. Removing the Mounting Bracket from the Access Point 5. Go to “Installing the Mounting Bracket on a Wall or Ceiling” on page 46.

  • Page 46: Installing The Mounting Bracket On A Wall Or Ceiling

    Chapter 2: Installing the Wireless Access Point Installing the Mounting Bracket on a Wall or Ceiling To install the mounting bracket on a wall of ceiling, perform the following procedure: 1. Choose the location and orientation for the access point on the wall or ceiling.
  • Page 47 TQ5403 and TQm5403 Wireless Access Points Installation Guide Note For a wooden wall or ceiling, use M4, 25.0 mm flat-head wood screws and anchors, if required. The screws and anchors are not provided. Figure 13. Installing Two Screws 6. Insert the openings of the bracket key-hole slots under the two screw heads and slide the bracket into the narrow end of the key-hole slot openings.
  • Page 48 Chapter 2: Installing the Wireless Access Point Figure 14. Installing the Mount Bracket On the Screws 7. Tighten the screws snugly onto the bracket. 8. To secure the mounting bracket, pre-drill holes through the two bracket mounting holes opposite the key-hole slots. Refer to Figure 15.
  • Page 49 TQ5403 and TQm5403 Wireless Access Points Installation Guide 9. Install and tighten two M4 screws (not provided) in the holes prepared in Step 8. Refer to Figure 16. The bracket installation is now complete. Figure 16. Securing the Mount Bracket 10.

  • Page 50: Connecting Ethernet Cables To Lan1 And Lan2 Ports

    The default setting for the LAN2 port and static LAG on the wireless access point is disabled. You enable them with the on-board web browser management interface. For instructions, refer to the TQ5403 Series Management Software User’s Guide. Note Do not enable the LAN2 port until you have configured the other network device for the static LAG.
  • Page 51 TQ5403 and TQm5403 Wireless Access Points Installation Guide 2. To connect the wireless access point to your network with both Ethernet LAN ports, connect a second Ethernet cable to LAN2 port with these steps. a. Remove the dust plug on the LAN2 port. Refer to Figure 18.

  • Page 52: Connecting The Ac/Dc Power Adapter

    AC/DC power adapter, or both. A wireless access point that is powered by both methods uses the AC/DC adapter as its primary power and PoE as redundant power. For an AC/DC power adapter, Allied Telesis recommends the MWS0091 Power Adapter.

  • Page 53: Attaching The Access Point To The Mounting Bracket

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Attaching the Access Point to the Mounting Bracket To attach the wireless access point on the mounting bracket on the wall or ceiling, perform the following procedure: 1. Align the bottom of the access point over the bracket so that the two screws on the bottom of the device fit into the bracket keyholes.
  • Page 54 Chapter 2: Installing the Wireless Access Point Figure 22. Seating the Access Point on the Mounting Bracket 3. Tighten the thumbscrew to secure the access point to the mounting bracket. Refer to Figure 23. Figure 23. Tightening the Mounting Bracket Thumbscrew 4.

  • Page 55: Installing An Anti-Theft Device

    TQ5403 and TQm5403 Wireless Access Points Installation Guide Installing an Anti-theft Device Installation of an anti-theft cable/lock is optional. The access point has a lock port that is compatible with a Kensington lock. The lock port can be used to physically secure the device to a table, wall, or a ceiling.

  • Page 56: Starting The First Management Session

    Starting the First Management Session This section contains an abbreviated version of the procedure to start the first management session. For complete instructions, refer to the TQ5403 Series Management Software User’s Guide. The wireless access point firmware includes a DHCP client. The default setting for the client is enabled.

  • Page 57: Appendix A: Technical Specifications

    Appendix A Technical Specifications This appendix contains the specifications for the TQ5403 and TQm5403 Wireless Access Points in the following sections:  “Physical Specifications”  “Environmental Specifications”  “Power Specifications” on page 58  “Cable Specifications” on page 60 ...

  • Page 58: Power Specifications

    Maximum Operating Altitude 3000 m (9843 ft) Note If you decide to use an AC/DC adapter with the TQ5403 or TQm5403 Wireless Access Point, Allied Telesis recommends the MWS0091 (WA-24Q12R) AC/DC adapter. The adapter is a UL Listed power supply and is fully compatible with the above specifications while meeting the standards of a separated extra-low voltage (SELV) product.

  • Page 59: Poe+ Power Requirements

    TQ5403 and TQm5403 Wireless Access Points Installation Guide PoE+ Power Table 7 lists the PoE+ specifications for port LAN1. (Port LAN2 is not a PoE+ port.) Requirements Table 7. PoE+ Power Requirements on Port LAN1 Parameter Specification TQ5403 and TQm5403 25.5 watts...

  • Page 60: Cable Specifications

    Appendix A: Technical Specifications Cable Specifications The minimum cable requirements for ports LAN1 and LAN2 are listed here.  10Mbps or 100Mbps: Standard TIA/EIA 568-B-compliant Category 3 shielded or unshielded cabling.  1000Mbps: Standard TIA/EIA 568-A-compliant Category 5 or TIA/EIA 568-B-compliant Enhanced Category 5 (Cat 5e) shielded or unshielded cabling.

  • Page 61: Lan Ports Specifications And Pinouts

    TQ5403 and TQm5403 Wireless Access Points Installation Guide LAN Ports Specifications and Pinouts Port The access point port specifications are shown in Table 8. Specifications Table 8. LAN Port Specifications Connector Specification Standards - LAN1 and LAN2 IEEE 802.3 (10Base-T) IEEE 802.3u (100Base-TX)

  • Page 62: Table 10. Mdi-X Pin Signals (10Base-T Or 100Base-Tx)

    Appendix A: Technical Specifications Table 10 lists the pin signals for ports operating at 10/100Mbps in the MDI- X configuration. Table 10. MDI-X Pin Signals (10Base-T or 100Base-TX) Signal Table 11 lists the pin signals for LAN ports operating at 1000Mbps. Table 11.

  • Page 63: Appendix B: Regulatory Statements

    Appendix B Regulatory Statements This appendix contains the following regulatory statements:  “Federal Communication Commission Interference Statement” on page 64  “Industry Canada Statement” on page 66  “Europe - EU Declaration of Conformity” on page 68...

  • Page 64: Federal Communication Commission Interference Statement

    Appendix B: Regulatory Statements Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 65 TQ5403 and TQm5403 Wireless Access Points Installation Guide Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.

  • Page 66: Industry Canada Statement

    Appendix B: Regulatory Statements Industry Canada Statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 67 TQ5403 and TQm5403 Wireless Access Points Installation Guide Avertissement: Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des instructions précises sur les restrictions susmentionnées, notamment: (i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles...

  • Page 68: Europe - Eu Declaration Of Conformity

    20 cm between Statement the radiator and your body. Importer Allied Telesis International BV Incheonweg 7, 1437 EK Rozenburg Note Contact Allied Telesis for the EU conformity statement. To contact Allied Telesis, visit our web site at www.alliedtelesis.com/contact.

  • Page 69: Appendix C: Radiation Patterns

    “2.4GHz Antenna 2” on page 72  “5GHz Antenna 1” on page 74  “5GHz Antenna 2” on page 76  “5GHz Antenna 3” on page 78  “5GHz Antenna 4” on page 80 Figure 27. Axes on the TQ5403 and TQm5403 Access Points...

  • Page 70: Ghz Antenna 1

    Appendix C: Radiation Patterns 2.4GHz Antenna 1 X-Z Plane (E-total) Y-Z Plane (E-total)
  • Page 71 TQ5403 and TQm5403 Wireless Access Points Installation Guide X-Y Plane (E-total)

  • Page 72: Ghz Antenna 2

    Appendix C: Radiation Patterns 2.4GHz Antenna 2 X-Z Plane (E-total) Y-Z Plane (E-total)
  • Page 73 TQ5403 and TQm5403 Wireless Access Points Installation Guide X-Y Plane (E-total)

  • Page 74: 5Ghz Antenna 1

    Appendix C: Radiation Patterns 5GHz Antenna 1 X-Z Plane (E-total) Y-Z Plane (E-total)
  • Page 75 TQ5403 and TQm5403 Wireless Access Points Installation Guide X-Y Plane (E-total)

  • Page 76: 5Ghz Antenna 2

    Appendix C: Radiation Patterns 5GHz Antenna 2 X-Z Plane (E-total) Y-Z Plane (E-total)
  • Page 77 TQ5403 and TQm5403 Wireless Access Points Installation Guide X-Y Plane (E-total)

  • Page 78: 5Ghz Antenna 3

    Appendix C: Radiation Patterns 5GHz Antenna 3 X-Z Plane (E-total) Y-Z Plane (E-total)
  • Page 79 TQ5403 and TQm5403 Wireless Access Points Installation Guide X-Y Plane (E-total)

  • Page 80: 5Ghz Antenna 4

    Appendix C: Radiation Patterns 5GHz Antenna 4 X-Z Plane (E-total) Y-Z Plane (E-total)
  • Page 81 TQ5403 and TQm5403 Wireless Access Points Installation Guide X-Y Plane (E-total)
  • Page 82 Appendix C: Radiation Patterns...

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