The Device Keeps Shutting Off; Troubleshooting Problems Indicated By Led; My Headset Won't Stay On; Headset Pairing Faq - Honeywell A700 Hardware Reference Manual

The Device Keeps Shutting Off

1. Change the battery.
2. Make sure you are placing the battery on correctly.
3. Check the battery compartment on the device to make sure it is not damaged. If it is
damaged, send the device back to Honeywell for repair.
4. Check VoiceConsole for crash dump files with this device's specific serial number.

Troubleshooting Problems Indicated by LED

Vocollect Talkman devices, chargers and the SRX headset and its charger have LEDs that indicate
the state of the equipment. These LEDs may be on, off or blink. In some cases an LED will blink,
alternating between two colors.
If the LEDs indicate that there is a problem, follow the troubleshooting steps to solve the
problem.
1. Check the battery contacts and the charger contacts for dirt or other obstructions that
might prevent the contacts from connecting properly.
2. Clean the contacts, if necessary.
Use an isopropyl alcohol (isopropanol) swab or soft cloth dampened with isopropyl
l
alcohol to clean metal connection points.
If dirt or residue cannot be removed with the alcohol swab or cloth, use a soft, non-
l
abrasive rubber eraser to clean metal connection points. You can also use a three-row
toothbrush style, general cleaning brush with natural hog hair bristles to gently brush
away dirt on the contacts.
Wipe again with isopropyl alcohol.
l
3. Try various combinations of batteries and chargers to determine if the condition is specific
to the battery or to the charger.
If the condition is specific to the battery, give the battery to your system administrator.
l
If the condition is specific to the charger, disconnect the charger from its power source
l
for about five seconds, then reconnect it. Test the charger with a battery. If the same
condition occurs, return the charger for service.

My Headset Won't Stay On

1. Make sure the headset wire is clipped properly to your clothing.
2. Make sure that you are following the proper procedure for wearing a headset.

Headset Pairing FAQ

Q: My device accidentally paired with a different headset. What can I do?
A: If you are using an SRX2 or SRX3 headset, press and quickly release the + and - buttons
simultaneously to clear the pairing.
249 Voice Device and Headset Hardware Reference Guide