Error Message And Corrective Actions - Tally Dascom 7010 Series Maintenance Manual

4-1. Error Message and Corrective Actions

When an error occurs, the error condition will be displayed on the operation panel. The ERROR
LED flashes and the LCD shows the error contents.
In case of error, the printer enters off line except for the following errors.
- LCD: Alarm Head Hot
- LCD: Alarm PFMotor Hot
- LCD: Alarm Cutter Hot
Causes/Corrective Actions
Head temperature - high temperature abnormality
• Printing stops temporarily.
Wait until the thermal head gets cool.
Head temperature - low temperature abnormality
• Printing is impossible. Start printing after the
thermal head becomes warm.
PF motor temperature abnormality
• Printing stops temporarily. Wait until the motor
gets cool.
Fan motor malfunction
• Remove obstacle, if any.
• Firmly connect the cable (J12 on Unit, Main
PCB).
• Replace the SA, Fan.
Cutter motor temperature abnormality (Option)
• Cutting action stops temporarily.
Wait until the cutter motor gets cool.
Head open
• Close the head.
Paper end
• Add media.
Paper out (paper position undetectable)
• Incorrect Adjustable Sensor positioning:
Correct the sensor position to match the sensor
position with the label/tag's black mark.
• Incorrect Media mode menu:
Match the Media mode menu (e.g. SeeThrough)
and media to be used.
(to be continued)
4-1. Error Message and Corrective Actions
ERROR LED
Flashing
Flashing
Flashing
Flashing
Flashing
Flashing
Flashing
Flashing
4-3
LCD
Alarm
Head Hot
Error
Head Cold
Alarm
PFMotor Hot
Error
Fan Lock
Alarm
Cutter Hot
Error
Head Open
Error
Paper End
Error
Paper Load