Tally Dascom DT-330 User Manual
  1. Manuals
  2. Brands
  3. Tally Dascom Manuals
  4. Printer
  5. DT-330
  6. User manual

Tally Dascom DT-330 User Manual

Thermal receipt printer
Hide thumbs
Table of Contents

Advertisement

Quick Links

User Guide
DT-330 Thermal Receipt Printer

Advertisement

Table of Contents
loading

Related Manuals for Tally Dascom DT-330

Summary of Contents for Tally Dascom DT-330

  • Page 1 User Guide DT-330 Thermal Receipt Printer...
  • Page 2 Tally Dascom DT-330 User Guide V1.0 Important Safety Instructions (English) Read the following instructions thoroughly before starting up your printer. • The device and mains-socket must all times be easily accessible. • Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
  • Page 3 Tally Dascom DT-330 User Guide V1.0 Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen.  Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.  Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer einen qualifizierten Servicetechniker.
  • Page 4 Tally Dascom DT-330 User Guide V1.0 Consignes importantes de sécurité (French) Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.  Le dispositif et la prise principale doivent toujours être accessibles facilement.  Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un dépanneur qualifié.
  • Page 5 Tally Dascom DT-330 User Guide V1.0 Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.  Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.  Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato.
  • Page 6 Tally Dascom DT-330 User Guide V1.0 Instrucciones de seguridad importantes (Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.  El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos.
  • Page 7 Tally Dascom DT-330 User Guide V1.0 Правила по технике безопасности. (Russian) Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера.  Устройство и розетка должны быть всегда легко доступна.  Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о...
  • Page 8 Tally Dascom DT-330 User Guide V1.0 Instruções Importantes sobre Segurança (Portuguese) Leia as instruções de segurança antes de usar a impressora.  A impressora e a tomada devem ser facilmente em todos os momentos acessíveis.  Consulte sempre um técnico qualificado para executar uma reparação .
  • Page 9 Tally Dascom DT-330 User Guide V1.0 Önemli Güvenlik Talimatları (Turkish) Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.  Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir.  Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiye bir uzman servis-teknisyenine haber verin.
  • Page 10 Tally Dascom DT-330 User Guide V1.0 TRADEMARK ACKNOWLEDGEMENTS “IBM” is a trademark of International Business Machines Corporation. “EPSON” is a trademark of Epson America Incorporated. “DEC” is a trademark of Digital Equipment Corporation. “Centronics” is a trademark of Centronics Data Computer Corporation.
  • Page 11 Tally Dascom DT-330 User Guide V1.0 About This Manual This manual provides information to operators of the DT-330 to describe basic operations to enable safe and correct use of the printer. Symbols Description The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

  • Page 12: Table Of Contents

    Tally Dascom DT-330 User Guide V1.0 TABLE OF CONTENTS 1 PRODUCT OVERVIEW..............................1 1.1 Features................................. 1 1.2 Printer Specification.............................. 2 1.3 Paper Specification..............................4 1.3.1 Roll Paper................................4 1.3.2 Black Mark Paper............................4 1.3.3 Notes................................4 1.4 Printing and Cutting Positions..........................5 1.4.1 Printable Area..............................5 1.4.2 Cutting Positions.............................6...
  • Page 13 Tally Dascom DT-330 User Guide V1.0 5.3 Possible Issues While Cutting..........................39 5.4 Removing Jammed Paper............................ 40 5.5 Cleaning Thermal Head............................41 5.6 Maintenance................................41 6 COMMUNICATION INTERFACES SPECIFICATIONS.....................42 6.1 USB Interface............................... 42 6.2 Cash Drawer Interface............................42 6.3 Wi-Fi Interface..............................43 6.4 Ethernet Interface..............................43...

  • Page 14: Product Overview

    User Guide V1.0 1 PRODUCT OVERVIEW Tally Dascom DT-330 offers high-speed receipt printing for a wide range of terminal equipment including data, POS, and kitchen terminals. With extensive features, it can be used in a wide range of applications such as food service, retail and grocery.

  • Page 15: Printer Specification

    Tally Dascom DT-330 User Guide V1.0 1.2 Printer Specification Print method Direct thermal line printing Resolution 203DPI, 8dots/mm Print width Max. 80mm(640dots) Print Standard：USB interface Parameter Interface Optional：RS232, Parallel, Ethernet, Wi-Fi, Cash drawer interface The density can be adjusted to 4 levels, matching Print density different print speeds.
  • Page 16 Tally Dascom DT-330 User Guide V1.0 Optional Kit Splash cover, Mounting plate Standard Kit Interface cover Print head lifetime 150km MTBF 360, 000 hours Reliability Cutter lifetime 2,000,000 times MCBF 52,000,000 lines Driver Windows XP/7/8/10 (32& 64bit) Certification UL, FCC, CE...

  • Page 17: Paper Specification

    Tally Dascom DT-330 User Guide V1.0 1.3 Paper Specification 1.3.1 Roll Paper Paper type Specified thermal paper Roll paper Form Roll paper diameter 83mm maximum Size Core diameter 13mm minimum Take-up roll paper width 82.5±0.5mm Paper width 82.5 ±0.5mm, 80±0.5 mm, 76±0.5mm, 69.5±0.5 mm,...

  • Page 18: Printing And Cutting Positions

    Tally Dascom DT-330 User Guide V1.0 1.4 Printing and Cutting Positions 1.4.1 Printable Area 83 mm paper width printing The printable area of a paper with width of 82.5 ± 0.5 mm is 79.5 ± 0.5 mm (640 dots) and the spaces on the right and left sides are approximately 1.2 mm.

  • Page 19: Cutting Positions

    Tally Dascom DT-330 User Guide V1.0 1.4.2 Cutting Positions Last line of a previous receipt Approx. 29 Manual-cutter position Auto-cutter blade position Approx. 15 Paper feed direction Center of the print dotline [Units: mm (All the numeric values are typical.)]...

  • Page 20: External Dimension And Weight

    Tally Dascom DT-330 User Guide V1.0 1.5 External Dimension and Weight Width: Approximately 142 mm  Depth: Approximately 192 mm  Height: Approximately 150 mm  Weight: Approx. 1.47kg (excluding power adapter) ...

  • Page 21: Unpacking

    Tally Dascom DT-330 User Guide V1.0 1.6 Unpacking When you receive the printer, please check for possible shipping damage: 1. Inspect the outside of both the carton box and the printer for possible damage. 2. Open the top cover of the printer to see if the media compartments are in order.

  • Page 22: Product Configurations

    Tally Dascom DT-330 User Guide V1.0 Shipping List Item QTY. Remark Printer 1 unit Interface Cable Cover 1 piece Power Adapter 1 piece Power Cord 1 piece Roll Paper - Test 1 piece Graphic Installation Guide 1 piece including User Guide, Graphic...

  • Page 23: Part Names And Functions

    Tally Dascom DT-330 User Guide V1.0 1.8 Part Names and Functions Printer Cover NOTE: Please pay attention to the tear bar when you use. Control Panel Cutter Cover Cover Open Button Power Switch Component Function Printer Cover Open the cover when loading roll paper.

  • Page 24: Power Switch

    Tally Dascom DT-330 User Guide V1.0 1.8.1 Power Switch Turn the printer on or off. The marks on the switch: (O: OFF / | : ON) Before turning on the printer, be sure to check that the AC adapter is connected to the power supply.

  • Page 25: Led Indications

    Tally Dascom DT-330 User Guide V1.0 1.8.3 LED Indications POWER PAPER ERROR BEEPER Description Printer Cover is open No beep Roll paper is sufficient No beep Roll paper end No beep Roll paper near end Flash No beep Black mark is not detected...

  • Page 26: Setup

    Tally Dascom DT-330 User Guide V1.0 2 SETUP 2.1 Flow of Setup 1. Placing the Printer 2. Loading Paper Roll 3. Attaching Power 4. Printing Self-test 5. Adjusting the Paper Near-End Sensor 6. Connecting the Printer to the Host Computer 2.2 Placing the Printer...
  • Page 27 Tally Dascom DT-330 User Guide V1.0 Ensure the grounding connect of the printer is safe.  When the printer is at operation and maintenance, it is recommended to retain the enough  space to ensure the printer can work in reliability and ease of operation.

  • Page 28: Attaching Power

    Tally Dascom DT-330 User Guide V1.0 2.3 Attaching Power Checking the voltage of the power adapter Before you connect the power adapter to the power socket, check if the voltage is correct. If you connect the power adapter to power with incorrect voltage this may result in electrical damage to adapter and printer.

  • Page 29: Adjusting The Paper Near-End Sensor

    Tally Dascom DT-330 User Guide V1.0 2.4 Adjusting the Paper Near-End Sensor Adjust the Paper Near-End Sensor to suit the diameter of the roll paper used and the placing direction the printer is installed. Follow the steps below to adjust the paper roll near-end detector.

  • Page 30: Loading Paper Roll

    Tally Dascom DT-330 User Guide V1.0 2.5 Loading Paper Roll Confirm the type of paper used by the printer before printing. The default paper type is specified thermal paper. 2.5.1 Loading 83mm Media Press the cover open button to open the cover.
  • Page 31 Tally Dascom DT-330 User Guide V1.0 Install the media in the correct direction. Pull out some roll paper, and close the cover. Make sure the paper inside is tight enough, otherwise it will jam the paper. Tear off the paper with the manual cutter.

  • Page 32: Loading 80Mm/76Mm/70Mm/58Mm Media

    Tally Dascom DT-330 User Guide V1.0 2.5.2 Loading 80mm/76mm/70mm/58mm Media The printer is initially set to print on 83 mm width paper and you can change the printer to print on different width paper (80mm/76mm/70mm/58mm) by installing the roll paper spacer and changing the paper width setting with customized value.
  • Page 33 Tally Dascom DT-330 User Guide V1.0 When loading 80mm/76mm/70mm media, 1 spacer is required. When loading 58mm media, 2 spacers are required.

  • Page 34: Connecting To Computer

    Tally Dascom DT-330 User Guide V1.0 2.6 Connecting to Computer NOTE! Be sure to install the driver before connecting the printer to the host computer. Before installing, disconnect the power from the printer. Even when the power switch is off, voltage is still present at some points on the circuit board.

  • Page 35: Connecting Usb Interface

    Tally Dascom DT-330 User Guide V1.0 2.6.2 Connecting USB Interface CAUTION! Be careful not to insert the USB interface cable into the cash drawer kick-out connector. 2.6.3 Connecting Cash Drawer Interface (Option) Confirm that the power switch is OFF. Confirm the top and button of the cash drawer cable connector and insert it into the cash drawer kick-out connector at the back of the printer.

  • Page 36: Connecting Serial Interface (Option)

    Tally Dascom DT-330 User Guide V1.0 2.6.4 Connecting Serial Interface (Option) Insert the interface cable connector firmly into the interface connector on the connector panel. When using the connectors equipped with screws, tighten them to secure the connectors firmly. Connect the other end of the interface cable to the host computer.

  • Page 37: Connecting Ethernet Interface (Option)

    Tally Dascom DT-330 User Guide V1.0 2.6.6 Connecting Ethernet Interface (Option) 2.6.7 Connecting Wi-Fi Interface (Option) Please refer to APPENDIX I for more instructions.

  • Page 38: Installing Kits

    Tally Dascom DT-330 User Guide V1.0 2.7 Installing Kits  Interface Cover (standard Kit) Adjust the relative positions between interface cover and the printer, and push the interface cover as the arrow shows below. Fix it by screwing. Interface Cover ...

  • Page 39: Software Setup

    Your printer CD-ROM comes with Windows drivers. Go to the related folder and run the driver setup installer. If the Software Pack CD-ROM is not available, you can download the latest driver from the Tally Dascom Web Site: http://www.dascom.com Double click the driver. You will see the screen as below. Click “Next” to continue.
  • Page 40 Tally Dascom DT-330 User Guide V1.0 Choose the printer model name. Click “Next” to continue. Choose the desired port (USB001 for USB port, com1 for serial port and LPT1 for parallel port). Click “Next” to continue.
  • Page 41 Tally Dascom DT-330 User Guide V1.0 Click “Finish” to finish the installation process successfully.

  • Page 42: Installing Config Tool

    Tally Dascom DT-330 User Guide V1.0 3.2 Installing Config Tool Your printer CD-ROM comes with Tally Dascom Setup Tool. Go to the related folder and run the setup installer. Select whether to create a shortcut. Click “Next” to continue. Click “Install” to continue.
  • Page 43 Tally Dascom DT-330 User Guide V1.0 Click “Finish” to finish the installation process successfully.

  • Page 44: Setting The Printer Parameters Via Config Tool

    Tally Dascom DT-330 User Guide V1.0 3.3 Setting the printer parameters via Config tool Run “Tally Dascom Printer Config Tool”. （1） （2）Click “Connection Config”. Select the port at the upper right corner. Please note that only USB Port is available for DT-330.
  • Page 45 Tally Dascom DT-330 User Guide V1.0 （3）Click “Connect”. Printer info will be shown at the upper left corner. （4）Click “Setting” in the Config Tool menu, you can change the parameters as shown below.
  • Page 46 Tally Dascom DT-330 User Guide V1.0 System Setup Parameter Default Selectable parameters and Annotation Energy Saving 10min Select the time before entering energy-saving mode without any data communication and button action, or directly cancel the energy-saving mode. ◆ Off ◆ 1 min ◆ 2 min ◆ 5 min ◆ 10 min Darkness Selectable range is 1~4.
  • Page 47 （ 2 ） The import of parameters fails if “Printer mis-match” message is displayed. The parameter imported cannot be applied to your printer, because the .cfg file is not applicable to DT-330. Export This exports all the parameter values on this printer to a .cfg file. Saving this .cfg file to a flash-drive ease the work of setting multiple printers with...

  • Page 48: Upgrading The Firmware Via Config Tool

    User Guide V1.0 3.4 Upgrading the Firmware via Config tool （ 1 ） Run “Tally Dascom Printer Config Tool”. Below will be shown when the connection is successful. （2）Click “Upgrade” in the Config Tool menu. Locate the Firmware file by clicking “Browse”.
  • Page 49 Tally Dascom DT-330 User Guide V1.0 （3 ） Click “Start”. A message box pops up to ask for confirmation. Click “Confirm” to start the upgrade process. （4）When the progress bar reaches 100%，the upgrade process is completed and the printer will be restarted.

  • Page 50: Setting/Checking Modes

    Tally Dascom DT-330 User Guide V1.0 4 SETTING/CHECKING MODES 4.1 Print a Parameter Setting Page (Self-test Page) Before you connect the printer to the computer, make sure that the printer is in proper working order. Follow the steps below to run Self-test mode.

  • Page 51: Troubleshooting

    Tally Dascom DT-330 User Guide V1.0 5 TROUBLESHOOTING Your printer is extremely reliable, but occasionally problems may occur. This chapter provides information on some of the common problems you may encounter and how you may solve them. If you encounter problems that you cannot resolve, contact your dealer for assistance.

  • Page 52: Possible Issues While Printing

    Tally Dascom DT-330 User Guide V1.0 5.2 Possible Issues While Printing Trouble Potential Problem Solution Colored stripe in the Paper near end Install a new roll of paper. paper Incorrect roll paper Install the paper roll correctly. installation Poor paper quality Use recommended thermal roll paper.

  • Page 53: Removing Jammed Paper

    Tally Dascom DT-330 User Guide V1.0 5.4 Removing Jammed Paper Print head may be hot, please do not touch!  Turn off the printer. Press the cover open button to open the printer cover.  Remove the jammed paper, and close the printer cover.

  • Page 54: Cleaning Thermal Head

    Tally Dascom DT-330 User Guide V1.0 5.5 Cleaning Thermal Head  After printing, the thermal print head becomes very hot. Be careful not to touch it and to let it cool before you clean it. Prevent the damage to the thermal print head by touching it with your ...

  • Page 55: Communication Interfaces Specifications

    Tally Dascom DT-330 User Guide V1.0 6 COMMUNICATION INTERFACES SPECIFICATIONS Power socket and USB interface are standard interfaces for the printer. Serial interface, Parallel interface, Ethernet interface, Wi-Fi interface and Cash drawer interface are optional interfaces for the printer. 6.1 USB Interface USB interface pin assignment PIN No.

  • Page 56: Wi-Fi Interface

    Tally Dascom DT-330 User Guide V1.0 6.3 Wi-Fi Interface Wi-Fi interface supports 2.4 GHz, IEEE Std. 802.11b/g standard. 6.4 Ethernet Interface Ethernet interface pin assignment Pin. No. Name Description Tranceive Data+ Data- Receive Data+ Not connected Not connected Receive Data-...

  • Page 57: Parallel Interface

    Tally Dascom DT-330 User Guide V1.0 PIN 8~19 Unconnected PIN 20 PIN 21~25 Unconnected User can view the setting of interface via printing configuration sample. The default setting of serial interface is as follow, 38400 bps (baud rates), 8 bit (data bit), 1 bit (stop bit), no parity, support DTR/DSR handshaking protocol.

  • Page 58: Power Socket

    Tally Dascom DT-330 User Guide V1.0 Unconnected － Logic Ground Frame Ground, separated from logic ground. Unconnected － 19~30 Logic Ground Unconnected － Printer error signal. Low level indicates that an error occurs in the printer. It will come with paper end.

  • Page 59: Printing Control Command Sets

    Tally Dascom DT-330 User Guide V1.0 7 PRINTING CONTROL COMMAND SETS · Compatible with ESC/POS command set · Support NV image and page mode printing List of Commands Command Function Horizontal tab Print and line feed Print and return to standard mode (in page mode)
  • Page 60 Tally Dascom DT-330 User Guide V1.0 Set up and print symbol <Function 065> PDF417: Set the number of columns in the data region. <Function 066> PDF417: Set the number of rows. <Function 067> PDF417: Set the width of the module.

  • Page 61: Appendix I Wi-Fi Connection (Option)

    （2）Search for ”WiFiPrinter” and connect it. （3）Add the new port in the driver. Click “Start”→ “Devices and Printers”, right click on the DT-330 Printer Driver, and then click “Printer Properties”. You will see the screen as below. Click “Ports” → “Add Port”.
  • Page 62 Tally Dascom DT-330 User Guide V1.0 Select “Standard TCP/IP Port”, and click “New Port”, then click “Next” to continue. Enter IP address and port name (Default:192.168.0.7). Then click “Next” to continue.
  • Page 63 Tally Dascom DT-330 User Guide V1.0 After adding the new port, apply it for printing and finish the process. STA mode STA means Station mode. When the printer is working under STA mode, it works as a  wireless terminal device.
  • Page 64 Tally Dascom DT-330 User Guide V1.0 （3）Run “Tally Dascom Printer Config Tool”. Enter the IP address under WiFi setup section. （4）After setting, click “Disconnect” to restart the printer. （5）Add the new port in the driver (same process as AP mode, IP address should be the same...

  • Page 65: Appendix Ii Fcc Statement

    Tally Dascom DT-330 User Guide V1.0 APPENDIX II FCC STATEMENT 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 66: Appendix Iii Dascom Epresentatives

    APPENDIX III DASCOM EPRESENTATIVES GERMANY SINGAPORE (ASIA PACIFIC) DASCOM Europe GmbH DASCOM AP Pte Ltd Heuweg 3 2 Jurong East Street 21 D-89079 Ulm # 05-42, IMM Building Deutschland Singapore 609601 Phone: +49 (0) 731 2075 0 Phone: +65 6760 8833 Fax: +49 (0) 731 2075 100 Fax: +65 6760 1066 www.dascom.com...

Table of Contents