Tally Dascom 2810 User Manual
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Tally Dascom 2810 User Manual

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Matrix printer 2810 2820

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Summary of Contents for Tally Dascom 2810

  • Page 1 User guide Matrix printer 2810 2820...

  • Page 2: Table Of Contents

    Table of contents User Guide Table of contents Introduction..................1 Printer features....................1 Symbols used....................1 About this manual.....................2 Printer at a glance................3 Printer in tractor mode..................4 Paperway......................5 Installation..................6 Unpacking the printer..................6 Placing your printer..................7 Connecting the printer..................8 Switching on the printer..................9 Inserting the ribbon cassette............10 Printer drivers...................15 Installing a printer driver in Windows..............15...
  • Page 3 User Guide Table of contents Paper handling.................26 Loading paper....................26 Paper transport....................29 Moving the paper to the tear position.............30 Removing paper.....................31 Settings.....................32 Setting the print head gap................32 Setting the tear position..................33 Setting the first printing line (TOF)..............34 Selecting character density and font...............35 The Menu..................36 Programming via the control panel..............36 Enabling access to menu mode..............36...
  • Page 4 Table of contents User Guide Signal feedback (Remote)..............51 Transparence (Handthr)................51 Protocol (Protocol)................52 Signal Processing (DTR)...............52 Selecting interface (Interf.).................53 Interface buffer (Buffer)................53 Ethernet interface (ETH-INT)..............54 Setting Gateway address (Gateway).............54 Setting IP address (IPv4 Addr)..............55 Setting Subnet mask (Subnet)...............55 IP address administration (IP Get M).............56 Banner page (Banner)................56 Ethernet speed (EthSpeed)..............57 Selecting character set (CG-Tab)...............57...
  • Page 5 User Guide Table of contents Advanced menu................73 Test functions....................73 Printer self-test (Rolling ASCII)..............74 Exiting Rolling ASCII test mode.............75 Interface test (Hex-Dump)................76 Printout in Hex-Dump................76 Terminating Hex-Dump................77 Paper sensor display.................77 Advanced settings..................78 Automatic paper motion sensor (PMS)............80 Form length (Forml)...................81 Automatic gap adjustment (AGA)...............81 Paper handling (Paphand).................82 Increasing the printhead gap (Head up)..........82 Paper width (Pagewid)................83...
  • Page 6 Table of contents User Guide Care and maintenance..............100 Replacing the fuse..................100 Cleaning the housing..................101 Cleaning the interior..................101 Cleaning the platen..................102 Ribbon......................102 Cleaning the upper friction................103 Carriage shafts.....................103 Specifications.................104 Printer specifications................104 Interface specifications................107 Paper specifications.................108 Character sets................109 MTPL standard character set................110 MTPL, international substitution characters..........111 OCR-A character set..................112 OCR-B character set..................113...
  • Page 7 User Guide Table of contents Barcode......................133 List of available barcodes................133 US Postnet barcode.................134 Royal Mail Customer barcode..............134 KIX barcode.....................135 USPS Intelligent Mail barcode..............135 Large character printing................136 List of additional control codes..............137 Interfaces..................138 USB 2.0 (Full-Speed, 12MBit/s)..............138 Ethernet interface..................139 Hardware.....................139 Supported operating systems..............139 Supported protocols................139 Designation of IP address..............139 Configuration..................139...
  • Page 8 Table of contents User Guide Options and accessories..............146 Options......................146 Tractor 2, front..................146 Autocut facility..................146 Printer pedestal..................146 Basket......................146 Interface modules..................146 Optional firmware..................146 Accessories....................147 Ribbon cassettes..................147 Programming manuals................147 viii...

  • Page 9: Introduction

    User Guide Introduction Introduction Printer features Your printer has outstanding product features, such as a high print speed, an excellent print quality, a high workload and low running costs. Furthermore it withstands dusty, dirty and hostile environements. For all these reasons it is a professional solution for many industrial sectors. Symbols used Important information is highlighted in this manual by two symbols.

  • Page 10: About This Manual

    Introduction User Guide About this manual The user guide contains a detailed description of the printer, its characteristic features and additional information. ▸ Chapter 1 Printer at a glance lists all the parts of the printer. ▸ Chapter 2 Installation contains start-up instructions and points to note.

  • Page 11: Printer At A Glance

    User Guide Printer at a glance Printer at a glance...

  • Page 12: Printer In Tractor Mode

    Printer at a glance User Guide Printer in tractor mode...

  • Page 13: Paperway

    User Guide Printer at a glance Paperway Standard printer: Tractor 1 Options: Tractor 2 For additional paper options, please contact your dealer. Tractor 1 Large Character Printing...

  • Page 14: Installation

    Installation User Guide Installation Unpacking the printer Place your printer on a solid surface (see Placing your printer). Make sure that the “Up” symbols point in the correct direction. Open the packaging, take out the accessory cassette and unpack it. Pull the printer out of the cardboard box towards you and remove the remaining packaging material.

  • Page 15: Placing Your Printer

    User Guide Installation Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices.

  • Page 16: Connecting The Printer

    Installation User Guide Connecting the printer Connect the power cable (1) to the power inlet of the printer. Connect the power cable plug to a mains socket. Make sure that the printer and the computer are switched off and connect the data cable (2) between the printer and the computer.

  • Page 17: Switching On The Printer

    User Guide Installation Switching on the printer The power switch for switching on the printer is located at the bottom left at the front of the printer when viewed from the front. After switching on, the printer passes through a memory test SDRAMTEST during the initialization phase.

  • Page 18: Inserting The Ribbon Cassette

    Inserting the ribbon cassette User Guide Inserting the ribbon cassette During the process of initialization after powering on, the printer checks if a STOP ribbon cassette is installed. It also checks during the execution of a print job the operativeness of the ribbon cassette. These functions mandatory require the use of the manufacturers original ribbon cassettes (see Accessories).
  • Page 19 User Guide Inserting the ribbon cassette Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism. Raise the coloured insertion tongue A.
  • Page 20 Inserting the ribbon cassette User Guide Pull out and remove the coloured strip A. Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon cassette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon.
  • Page 21 User Guide Inserting the ribbon cassette Insert the coloured tension knob into one of the two locations. Turn the tension knob in the direction of the arrow to take up slack in the ribbon until it is seated correctly at the bottom in the ribbon support.
  • Page 22 Inserting the ribbon cassette User Guide Press the friction mechanism down until it clicks into place. Close the top cover.

  • Page 23: Printer Drivers

    User Guide Printer drivers Printer drivers You need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing results. All available printer drivers can be found on the CD-ROM enclosed with the printer, as well as on our i nternet site, from which you can also download updated...

  • Page 24: Other Operating Systems

    Printer drivers User Guide Other operating systems The printer can also be used with other operating systems such as Linux or Unix. In this case, set the printer to one of the Epson emulations (LQ-2550/LQ-2170) or IBM emulations (Proprinter XL 24e/Proprinter XL 24e + AGM) for which default drivers are available in most operating systems.

  • Page 25: Changing Printer Settings

    User Guide Printer drivers Changing printer settings You can make permanent changes to the printer settings using the control panel of the printer (see Menu). Various printer settings can also be entered in the operating system of your PC, however. 1 Click on the Start button in the Windows taskbar.

  • Page 26: Loading Optional Firmware

    Printer drivers User Guide Loading optional firmware If you download new firmware as described below, all menu settings except STOP the settings for the transmission speed of the Ethernet interface and the IP address administration will be overwritten. For this reason you should print a menu dump in or to be able to reestablish the previous settings if necessary (see Printing out menu configurations...

  • Page 27: The Control Panel

    User Guide The control panel The control panel The control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line liquid crystal display and six keys. The functions of the keys depend on the printer’s current mode (status).

  • Page 28: The Lc Display

    The control panel User Guide The LC display The LC display tells you all the important printer settings and informs you which functions are currently assigned to which keys. The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the Online mode), and the selected paperpath (below: Trac1 = Tractor 1 = tractor mode, key 4 is currently activating the manual tear).

  • Page 29: Online Mode

    User Guide The control panel Online mode After switching on, the printer is automatically set to online mode. Only in this mode can it receive data from the computer. ▸ Tear key (4): Activates the tear function when fanfold paper is loaded, see Moving the paper to the tear position.

  • Page 30: Setup Mode

    The control panel User Guide Setup mode In this mode, the following settings are available: ▸ Setup key: Sets the printer to setup mode, in which the following settings can be selected: ▸ Menu key (1): Other menu settings. Access may be disabled by the manufacturer (see note below).

  • Page 31: Messages In The Lc Display

    User Guide The control panel Messages in the LC display If the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the LC display. It also displays the status during an operation (e.g.

  • Page 32: Key Functions When Turning On The Printer

    The control panel User Guide Key functions when turning on the printer If you keep one of the following keys pressed during power-on until the printer has completed initialisation, the corresponding function is activated: ▸ If you keep the Online key depressed while turning on the printer, you enter the printer’s advanced menu mode.

  • Page 33: Configuration File Download

    User Guide The control panel Configuration File Download The function will be activated by pressing key 3 during power on. The display will now show “USBH cfg down.” and “Insert USB stick”. After a USB stick was connected, the printer will search the root directory for a file with the extension *.cfg.

  • Page 34: Paper Handling

    Paper handling User Guide Paper handling This section describes how to load fanfold paper, transport paper and move the paper to the tear position. Loading paper Your printer can process fanfold paper. For informations on allowable paper formats, refer to the section Paper specifications.
  • Page 35 User Guide Paper handling Release the coloured latch lever of the lefthand tractor and align the tractor so that the first printing position on the paper matches the X mark on the printer housing. Lock the coloured lever again. Place fanfold paper into the left-hand tractor.
  • Page 36 Paper handling User Guide Make sure to align the paper stack in parallel with the printer and that the paper flow is unobstructed. Lower the front cover. Switch the printer on. The active paper source (Tractor1) appears in the display. The display alternates between…...

  • Page 37: Paper Transport

    User Guide Paper handling Paper transport Loaded paper can be transported in the printer in several ways. Make sure that the printer is in offline mode; press the Offline Trac1 Online key, if necessary. Park LF/FF ▸ Key Park (1) – If fanfold paper is loaded in the printer, it is fed to the park position or the tear position.

  • Page 38: Moving The Paper To The Tear Position

    Paper handling User Guide Moving the paper to the tear position You can use the Tear key to move the paper to the tear position. The tear edge is located at the front side of the paper output opening. Make sure that the printer is in online mode. If necessary, Online Trac1 press the Online key.

  • Page 39: Removing Paper

    User Guide Paper handling Removing paper Never use force to remove the paper from the printer. Otherwise the STOP mechanical components may be damaged. Make sure that the printer is in offline mode; press the Online key, if necessary. Press the Park (1) key. If fanfold paper is loaded in the printer, it is fed to the tear position.

  • Page 40: Settings

    Settings User Guide Settings This section describes how to set the tear position, the first printing line, the print head gap as well as the font and the character density. Setting the print head gap The printer features automatic print head gap adjustment to the thickness of the paper used.

  • Page 41: Setting The Tear Position

    User Guide Settings Setting the tear position If the tear position of the paper is not aligned with the tear edge of the printer, you can adjust it. Inserted paper needs to be torn off if necessary and retracted to park position.

  • Page 42: Setting The First Printing Line (Tof)

    Settings User Guide Setting the first printing line (TOF) You can use the TOF function for setting the position of the first printing line for each paper source and each menu individually. Before using the TOF function, you should first set the tear position; see Setting the tear position.

  • Page 43: Selecting Character Density And Font

    User Guide Settings Selecting character density and font You can use the CPI (Character Per Inch) key in setup mode to select the number of characters per inch to be printed. You can use the Font key to select resident fonts. Press the Setup key, then the Char (4) key.

  • Page 44: The Menu

    The Menu User Guide The Menu Programming via the control panel Apart from being able to control your printer via the applications software you use, you can also program the printer directly. There are two programming options you can use: ▸...

  • Page 45: Calling Up The Menu

    User Guide The Menu Calling up the menu You can access the menu in the following way: Press the Setup key. The printer switches to Setup mode. Adjust Paperway (can be selected both in the Online and Offline mode). To Menu Char Online...

  • Page 46: Menu Handling

    The Menu User Guide Now press the < (2) or > (3) key repeatedly until Load Load Menu=1 Menu=3 appears. < > Exit Online Then select menu no. 3 as the current setting using the Set Setup key (1). The currently active setting is marked with an asterisk ( If changing menus it is possible that the printer initializes due to different emulation settings.

  • Page 47: Selecting The Lc Display Language

    User Guide The Menu Selecting the LC display language This section describes how to make settings in the menu, using the selection of the national language as an example. In this user guide all LC display messages are shown in English language. Your printer offers also the possibility to show the display messages in German, French, Italian or Spanish language.

  • Page 48: Terminating Setup Mode

    The Menu User Guide Save your selection by pressing the Set key (1). An acoustic German signal verifies this action. < > Exit Online You can exit Parameter mode without saving a setting by Setup pressing the Exit key (4), the old setting is retained. After saving your setting (Set), the display in our example indicates the following text: This setting is retained even after switching off your printer.

  • Page 49: Menu Structure

    User Guide The Menu Menu structure The menu structure of your printer may be slightly different from the example shown here, depending on the printer software. Back MENU FFaftLC Paphand Print Menu LeftMrg RightMrg FFmode PapOpt Reset Quietm. Font BarTop LCPtop Skip Barcode...

  • Page 50: Menu Parameters

    The Menu User Guide User guide The Menu Menu parameters Menu parameters The following section introduces and explains all the possible menu The following section introduces and explains all the possible menu settings. settings. Press Setup key. Online Trac1 Press Setup key. Tear Online Online...

  • Page 51: Reset To Default Values (Reset)

    The Menu User guide The Menu User guide The Menu User guide The Menu User guide User Guide The Menu Reset to default values The current menu returns to the default values (factory settings). Reset to default values Reset to default values The current menu returns to the default values (factory settings).

  • Page 52: Selecting Font (Font)

    User guide The Menu User guide The Menu The Menu User Guide The Menu The Menu Selecting font (Font) This parameter selects the character style and its quality perma- Selecting font (Font) This parameter selects the character style and its quality perma- Selecting font (Font) nently.

  • Page 53: Setting Character Density (Cpi)

    The Menu User guide User Guide The Menu The Menu User guide The Menu User guide The Menu User guide Setting character density Setting character density (CPI) Setting character density Sets the characters per inch (character pitch). The higher the pa- Sets the characters per inch (character pitch).

  • Page 54: Skiping Perforation (Skip)

    The Menu User Guide User guide The Menu User guide The Menu User guide The Menu Skiping perforation (Skip) Skiping perforation (Skip) User guide The Menu Skips the perforation; 7 different values (in inches) can be defined. Skiping perforation (Skip) Skips the perforation;...

  • Page 55: Selecting Emulation (Emulate)

    The Menu User guide The Menu User guide User Guide The Menu The Menu User guide The Menu User guide Selecting emulation Selects the emulation. When a printer understands the control set Selecting emulation Selects the emulation. When a printer understands the control set written for another printer type, it is said to emulate the other printer.

  • Page 56: Settings For Interfaces (I/O)

    The Menu User Guide User guide The Menu User guide The Menu User guide User guide The Menu The Menu Settings for interfaces (I/O) Settings for interfaces (I/O) In this parameter group, you can choose various settings for the Settings for interfaces (I/O) Settings for interfaces (I/O) Settings for interfaces (I/O) In this parameter group, you can choose various settings for the...

  • Page 57: Data Format (Format)

    The Menu User guide The Menu User guide User Guide The Menu Data format (Format) This parameter serves to define the number of data bits, the parity Data format (Format) This parameter serves to define the number of data bits, the parity Data format (Format) check for received data bytes and the number of stop bits per data check for received data bytes and the number of stop bits per data...

  • Page 58: Further Settings (Special)

    User guide The Menu User guide The Menu The Menu User guide User Guide The Menu User guide The Menu User guide The Menu Further Settings (Special) This parameter subgroup only appears if the serial port is used and Further Settings (Special) This parameter subgroup only appears if the serial port is used and Further Settings (Special) Further Settings (Special)

  • Page 59: Signal Feedback (Remote)

    The Menu User guide The Menu User guide User Guide The Menu The Menu User guide The Menu User guide Signal feedback (Remote) Signal feedback; On = RDY/BUSY available, Off = No RDY/BUSY Signal feedback (Remote) Signal feedback; On = RDY/BUSY available, Off = No RDY/BUSY Signal feedback (Remote) control.

  • Page 60: Protocol (Protocol)

    The Menu User Guide User guide The Menu User guide The Menu User guide The Menu User guide The Menu Protocol (Protocol) Protocol (Protocol) This parameter serves to select the type of protocol, i.e. a certain set Protocol (Protocol) This parameter serves to select the type of protocol, i.e. a certain set Protocol (Protocol) This parameter serves to select the type of protocol, i.e.

  • Page 61: Selecting Interface (Interf.)

    User Guide The Menu The Menu User guide The Menu User guide The Menu User guide Selecting interface (Interf.) Selecting interface (Interf.) Selects the interface. Printer is configured either for parallel, Ether- Selecting interface (Interf.) Selects the interface. Printer is configured either for parallel, Ether- net or optional serial connection or in automatic change for the par- Selects the interface.

  • Page 62: Ethernet Interface (Eth-Int)

    User guide The Menu The Menu User Guide User guide The Menu Ethernet interface In this parameter group you can choose settings for the internal Ethernet interface (ETH-INT) Ethernet interface In this parameter group you can choose settings for the internal Ethernet interface.

  • Page 63: Setting Ip Address (Ipv4 Addr)

    Setup Setup If an optional Ethernet print server (modular or pocket) is The Menu User guide If an optional Ethernet print server (modular or pocket) is User Guide The Menu installed, ETH-EXT can be set via key 3. installed, ETH-EXT can be set via key 3. Setting IP address (IP Addr) Setting Gateway address Input of the IP address of the printer.

  • Page 64: Ip Address Administration (Ip Get M)

    User guide The Menu User guide The Menu The Menu User Guide User guide The Menu User guide The Menu IP address administration Selects the way of administrating the IP address. IP address administration Selects the way of administrating the IP address. IP address administration (IP Get M) (IP Get M) (IP Get M)

  • Page 65: Ethernet Speed (Ethspeed)

    User Guide The Menu The Menu User guide The Menu User guide Ethernet speed (EthSpeed) Ethernet speed (EthSpeed) Specifies the transmission speed of the Ethernet interface. Ethernet speed (EthSpeed) Specifies the transmission speed of the Ethernet interface. Specifies the transmission speed of the Ethernet interface. Press EthSpeed (3) key.

  • Page 66: Ibm Character Set (Charset)

    CG-Tab=Graphic * Setting Options: Graphic, DLL, Italic < > Exit Online Setting Options: Graphic, DLL, Italic < > Exit Online Default Setting: Graphic Default Setting: Graphic Setup Setup Confirm the setting by pressing the Set key (1). Confirm the setting by pressing the Set key (1). The Menu User Guide IBM character set (CharSet)

  • Page 67: Automatic Carriage Return (Auto-Cr)

    User guide The Menu User guide The Menu User guide The Menu User Guide The Menu User guide The Menu Automatic carriage return Switches the automatic carriage return on or off after receiving the Automatic carriage return Switches the automatic carriage return on or off after receiving the signal LF (lne feed).

  • Page 68: Menu Lock (Menlock)

    The Menu User guide The Menu User Guide The Menu User guide The Menu User guide The Menu User guide Menu lock (MenLock) With MenLock = Off, all functions and settings are accessible with- Menu lock (MenLock) Menu lock (MenLock) With MenLock = Off, all functions and settings are accessible with- Menu lock (MenLock) With MenLock = Off, all functions and settings are accessible with-...

  • Page 69: Paper Parameters (Paper)

    Paper parameters (Paper) Selects the paper parameters Formlen (form length), FormAdj (first Paper parameters (Paper) Selects the paper parameters Formlen (form length), FormAdj (first printing position) and Head (printhead gap, only if AGA=Off) sepa- printing position) and Head (printhead gap, only if AGA=Off) sepa- rately for each paper source in the current menu.

  • Page 70: First Printing Position (Formadj)

    Use the < (2) or > (3) key to select the desired setting. 6 LPI =72 Use the < (2) or > (3) key to select the desired setting. 6 LPI =72 Setting Options: 6 to 144 < > Exit Online Setting Options: 6 to 144 <...

  • Page 71: Printhead Gap Manually (Head)

    < > Exit Default Setting: 12/72" Default Setting: 12/72" Setup Confirm the setting by pressing the Set key (1). Press the Next key Setup Confirm the setting by pressing the Set key (1). Press the Next key (4) to access the next group of parameters. (4) to access the next group of parameters.

  • Page 72: View And Tear Position (Autotear)

    The Menu User guide The Menu User guide The Menu User Guide View and tear position The auto tear function or the auto view function can be selected as View and tear position The auto tear function or the auto view function can be selected as desired.

  • Page 73: Line Length (Width)

    User guide The Menu User guide The Menu User Guide The Menu User guide The Menu User guide The Menu Line length (Width) Selects the line length in inches. With the setting of 8 Inch, the print- Line length (Width) Selects the line length in inches.

  • Page 74: Normal Characters And Barcode (Barmode)

    The Menu User guide The Menu User guide The Menu User Guide Normal characters and Allows printing of normal characters on the left and right of the bar- Normal characters and Allows printing of normal characters on the left and right of the bar- Normal characters and barcode (Barmode) code.

  • Page 75: Vertical Position After Oversized Barcode (Bartop)

    User Guide The Menu User guide The Menu Vertical position after oversized barcode (BarTop) Vertical position after This paramater controls the vertical position of characters with stan- This paramater controls the vertical position of characters with standard height dard height which follow oversized characters. oversized barcode (BarTop) which follow oversized characters.

  • Page 76: Form Feed Mode (Ffmode)

    Use the < (2) or > (3) key to select the desired setting. Setting Options: Off/On Setting Options: Off/On Default Setting: Off Default Setting: Off If this option is disabled (Off), then the printer advances paper 1/8 If this option is disabled (Off), then the printer advances paper 1/8 inch when exiting oversized characters.

  • Page 77: Setting And Activating Options (Papopt)

    User guide The Menu User Guide The Menu User guide The Menu Setting and activating For setting the optional automatic sheet feeders (ASFs) and optional Setting and activating options (PapOpt) Setting and activating For setting the optional automatic sheet feeders (ASFs) and optional tractors;...

  • Page 78: Setting The Left Margin (Leftmrg)

    If an ASF is installed and you select On, the printer will load paper If an ASF is installed and you select On, the printer will load paper from the other source if the selected one is empty. from the other source if the selected one is empty. Confirm the setting by pressing the Set key (1).

  • Page 79: Local Copy (Screen Print) From A Coax Or Coax/Ipds (Ffaftlc)

    Default Setting: 136/10“ Default Setting: 136/10“ Setup The value may not fall below the LeftMrg value. Setup The value may not fall below the LeftMrg value. Confirm the setting by pressing the Set key (1). Press the Next key Confirm the setting by pressing the Set key (1). Press the Next key (4) to access the next group of parameters.

  • Page 80: Menu Settings (Example)

    The Menu User Guide Menu settings (example)

  • Page 81: Advanced Menu

    User guide Advanced menu User Guide Advanced menu Advanced menu Adva nc e d m e nu The advanced menu consists of test functions and advanced set- The advanced menu consists of test functions and advanced settings. tings. Test functions Test functions Various tests to check proper operation of the printer are available at any time.

  • Page 82: Printer Self-Test (Rolling Ascii)

    Advanced menu Advanced menu User Guide Advanced menu User guide Advanced menu User guide Printer self-test To check operational readiness, your p Printer self-test (Rolling ASCII) Printer self-test To check operational readiness, your printer contains a self-test rou- (Rolling ASCII) tine which allows testing of the printer c Printer self-test To check operational readiness, your printer contains a self-test rou-...

  • Page 83: Exiting Rolling Ascii Test Mode

    User guide Advanced menu User Guide Advanced menu Example of an ASCII test printout Example of an ASCII test printout If you selected a proportional font (PS font) , the printed length of the lines If you selected a proportional font (PS font) , the printed length varies.

  • Page 84: Interface Test (Hex-Dump)

    Advanced menu User guide Advanced menu User guide Advanced menu User Guide Advanced menu User guide Advanced menu User guide Interface test With the interface test (Hex-Dump/H-Dump) you can test data trans- Interface test With the interface test (Hex-Dump/H-Dump) you can test data trans- Interface test (Hex-Dump) (Hex-Dump) mission from the computer to the printer.

  • Page 85: Terminating Hex-Dump

    User Guide Advanced menu Terminating Hex-Dump Hex-Dump mode can only be terminated by switching off the printer. If you want to stop the Hex-Dump printout before switching off the printer, press the key Online and then the key LF/FF (4) once. Paper sensor display If the keys 1 and 2 are pressed at power on and then (after releasing the keys) key 3 is pressed within 2 seconds (the time is marked by an asterisk in the upper...

  • Page 86: Advanced Settings

    Advanced menu User Guide Advanced settings In the advanced menu, there are other settings available besides the test functions. ▸ With the function PMS you have the possibility of activating the automatic paper motion sensor (PMS) in case of a paper jam. ▸...
  • Page 87 User Guide Advanced menu Interface test and activating the paper motion sensor H-Dump Back Next Forml AGA Setting default form length and the Automatic Gap Adjustment for the print head Back Next Settings to facilitate handling paper of poor quality and the paral- Paphand CX-bid lel interface Back...

  • Page 88: Automatic Paper Motion Sensor (Pms)

    Advanced menu User guide Advanced menu User guide Advanced menu User guide Advanced menu User Guide Printer self-test Enter advanced menu mode by pressing the Online key while To check operational readiness, your printer contains a self-test rou- Advanced menu User guide Enter advanced menu mode by pressing the Online key while (Rolling ASCII)

  • Page 89: Form Length (Forml)

    User Guide Advanced menu User guide Advanced menu User guide Advanced menu User guide Advanced menu User guide Advanced menu Form length (Forml) Form length (Forml) The Formlen function allows you to set the basic form length to Form length (Forml) The Formlen function allows you to set the basic form length to Form length (Forml) The Formlen function allows you to set the basic form length to meet your...

  • Page 90: Paper Handling (Paphand)

    Advanced menu User guide Advanced menu Advanced menu User Guide User guide Advanced menu User guide Advanced menu User guide Advanced menu User guide Paper handling (Paphand) The Paphand group of menus improves the possibilities for the trou- Paper handling (Paphand) Paper handling (Paphand) The Paphand group of menus improves the possibilities for the trou- Paper handling (Paphand)

  • Page 91: Paper Width

    User Guide Advanced menu User guide Advanced menu User guide Advanced menu User guide Advanced menu User guide Advanced menu Paper width (Pagewid) Paper width (Pagewid) This parameter determines the actual paper width. Paper width (Pagewid) This parameter determines the actual paper width. This parameter determines the actual paper width.

  • Page 92: Right-Hand Area (Rightzo)

    Advanced menu User guide Advanced menu User guide Advanced menu User Guide Advanced menu User guide Advanced menu User guide Right-hand area (Rightzo) If the parameter is On, the print head travels from the right-hand per- Right-hand area (Rightzo) If the parameter is On, the print head travels from the right-hand per- Right-hand area (Rightzo) foration area towards the centre of the paper while the paper is mo- foration area towards the centre of the paper while the paper is mo-...

  • Page 93: Bidirectional Parallel Interface (Cx-Bid)

    User guide Advanced menu User guide Advanced menu User Guide Advanced menu User guide Advanced menu User guide Advanced menu Bidirectional parallel interface (CX-bid) Bidirectional parallel interface (CX-bid) Bidirectional parallel interface (CX-bid) Bidirectional parallel interface (CX-bid) Bidirectional parallel interface (CX-bid) Select the CX-bid menu (3).

  • Page 94: Beep At Paper End (Sound)

    Advanced menu User guide Advanced menu User guide Advanced menu User Guide Beep at paper end (Sound) Beep at paper end (Sound) Beep at paper end (Sound) Select the Sound menu (3). Select the Sound menu (3). Wrap Sound Select the Sound menu (3). Wrap Sound Back...

  • Page 95: Settings For Paper With Dark Back (Pap.back)

    User guide Advanced menu User Guide Advanced menu Settings for paper with dark back (Pap.back) Settings for paper with dark back (Pap.back) Select the Pap.back (3) menu. Select the Pap.back (3) menu. JobCntl Pap.back Setting options: normal/dark Setting options: normal/dark Pap.back=normal* Default setting: normal...

  • Page 96: Setting For Printing Copy Paper (Hvyform)

    Paper with a completely black back side cannot be used if the ink is carbon-based. However, the printer can handle aniline- based black paper (undefined colors). Confirm the setting by pressing the Set (1) key. Change to the next parameter group with the Next key (4). Advanced menu User Guide Setting for printing copy...

  • Page 97: Automatic Detection Of The Top Paper Margin (Aed)

    User guide Advanced menu User guide Advanced menu User Guide Advanced menu When you submit a print job which exceeds the paper width, the fol- The measurement is made When you submit a print job which exceeds the paper width, the fol- lowing message appears in the display: lowing message appears in the display: ▸...

  • Page 98: Serial Number (Serialn)

    Advanced menu User Guide Advanced menu User guide Advanced menu User guide Advanced menu User guide Advanced menu User guide Serial number (SerialN) Serial number (SerialN) With the SerialN function you have the possibility to change the Serial number (SerialN) With the SerialN function you have the possibility to change the Serial number (SerialN) With the SerialN function you have the possibility to change the...

  • Page 99: Ignore Characters (Ignore)

    Advanced menu Advanced menu User guide User guide Advanced menu User guide User Guide Advanced menu Ignore characters (Ignore) Ignore characters (Ignore) With this function set to On the printer ignores the character defined With this function set to On the printer ignores the character defined Ignore characters (Ignore) With this function set to On the printer ignores the character defined Ignore characters (Ignore)

  • Page 100: Troubleshooting

    Troubleshooting User Guide Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The following chapter should help you to distinguish between a simple operating error and a major malfunction. This chapter provides information on the rectification of faults without the assistance of specially trained personnel.

  • Page 101: General Print Problems

    User Guide Troubleshooting General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows: The printer is switched on, but 1 Check that the power plug is correctly connected to the nothing happens (nothing is socket on the printer.
  • Page 102 Troubleshooting User Guide Problem Corrective action Problems with the paper feed 1 Check that the display shows the correct paperway, if necessary select the correct paperway with the key Park. If The paper is not fed in you wish to use optional paper types, make sure they are correctly installed.

  • Page 103: Problems With The Print Quality

    User Guide Troubleshooting Problems with the print quality Problem Corrective action Print is too pale 1 The ribbon is used up or the ribbon cassette is not correctly fitted. Refer to the section Inserting the ribbon cassette. 2 The printhead to platen gap is not correctly set, refer to the section Setting the print head gap.

  • Page 104: Error Messages Via The Display

    Troubleshooting User guide Error messages via the display Troubleshooting User guide Error messages via the display Troubleshooting User guide Message Possible cause Corrective action Troubleshooting User Guide Error messages via the display Message Possible cause Corrective action Error messages via the display The printer cannot eject the paper Check the following: Error messages via the display...
  • Page 105 ` Eliminate the paper jam detect- Paper jam. For the procedure, see Paper Paper Jam ed by the paper motion sensor. ` Close the top cover. Top cover is open. jam, (page 119). Cover open For the procedure, see Paper jam, (page 119).
  • Page 106 If this message appears although the loaded paper is wide enough, please contact your technical ser- vice. Troubleshooting User Guide ` No action required. The printer prints at lower speed. Head Hot When this message comes up Message Possible cause Corrective action even in a “cold”...

  • Page 107: Additional Display Messages

    Troubleshooting User guide Error messages via the display Troubleshooting User guide Additional display messages Message Possible cause Corrective action Additional display messages Troubleshooting User guide These are not error messages, they give operating instructions and The printer cannot eject the paper Check the following: User Guide Troubleshooting...

  • Page 108: Care And Maintenance

    User guide Care and maintenance Care and maintenance User Guide Care and maintenance Care and maintenance The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner.

  • Page 109: Cleaning The Housing

    User Guide Care and maintenance Care and maintenance User guide Cleaning the housing Cleaning the housing Clean the printer housing with mild detergent (use a dishwashing Clean the printer housing with mild detergent (use a dishwashing agent, if agent, if necessary, or a plastic cleaning agent) and a soft lint-free necessary, or a plastic cleaning agent) and a soft lint-free cloth.

  • Page 110: Cleaning The Platen

    Care and maintenance User Guide User guide Care and maintenance Cleaning the platen Cleaning the platen Switch off the printer and open the upper cover Switch off the printer and open the after 4 to 5 seconds. upper cover after 4 to 5 seconds. Remove dust and possible ribbon and ink re- Remove dust and possible ribbon and mains carefully from the platen.

  • Page 111: Cleaning The Upper Friction

    User Guide Care and maintenance Care and maintenance User guide Cleaning the upper friction Cleaning the upper friction Clean the rollers of the upper friction as neces- Clean the rollers of the upper friction as sary with a mild cleaning agent and a soft, lint- necessary with a mild cleaning agent free cloth.

  • Page 112: Specifications

    Specifications User Guide Specifications Printer specifications 2810 2820 Printer system Serial impact matrix printer Printhead with 24 needles, ∅ 0.25 mm bidirectional printing Print speed and character matrices HSQ (High Speed 800 cps | 12 x 10, 10.0 CPI 90 x 100 1000cps | 12 x 10, 10.0 CPI 90 x 100...
  • Page 113 User Guide Specifications 2810 2820 LQ (Letter Quality) 111 cps | 24 x 36, 10.0 CPI 180 x 360 139 cps | 24 x 36, 10.0 CPI 180 x 360 133 cps | 24 x 30, 12.0 CPI 180 x 360 167 cps | 24 x 30, 12.0 CPI 180 x 360...
  • Page 114 Specifications User Guide 2810 2820 Continuous operation Workload 50 000 pages/month 50 000 pages/month Throughput 640 pages/hour, 690 pages/hour, (ECMA 132) 10.66 pages/min 11.5 pages/min MTBF 20 000 h; 25% DC 20 000 h; 25% DC Mains voltage 120 V ±10% or 220–240 V -10%, +15%...

  • Page 115: Interface Specifications

    User Guide Specifications Interface specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284; Nibble mode Transmission rate Max. 30 KHz Signal status Low: 0.0 V to +0.4 V High: +2.4 V to +5.0 V Connection cable Material: AWG 28 at least Length: up to 2.0 m Twisted-pair cable with double-shield,...

  • Page 116: Paper Specifications

    Single part forms Width 76 to 420 mm Tractor 1 Form length 76 to 559 mm Continuous paper Multi part Copies 2810 1 + 6 max. forms 2820 1 + 5 max. Tractor 1 Weight of original 45 to 65 g/m...

  • Page 117: Character Sets

    Character sets User Guide Character sets Character sets Character sets This chapter shows the MTPL character sets and contains a list of all available character sets which can be selected via control panel This chapter shows the MTPL character sets and contains a list of all available or by escape sequences.

  • Page 118: Mtpl Standard Character Set

    Character sets User Guide Character sets User guide MTPL standard character set MTPL standard character set...

  • Page 119: Mtpl, International Substitution Characters

    User Guide Character sets MTPL, international substitution characters 35 36 64 91 92 93 94 96 123 124 125 126 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E US ASCII UK ASCII Swedish German Portuguese French Italian Spanish Norwegian...

  • Page 120: Ocr-A Character Set

    Character sets User Guide OCR-A character set...

  • Page 121: Ocr-B Character Set

    User Guide Character sets OCR-B character set...

  • Page 122: Available Character Sets And Fonts

    Character sets User Guide Available character sets and fonts The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are available. ISO USA ISO UK ISO France ISO Germany ISO Italy...
  • Page 123 User Guide Character sets Arabic Urdu Greek DEC Greek ELOT 928 CP437 Latin US CP737 Greek CP850 Latin 1 CP851 Greek CP852 Latin 2 Tarama (Turkish) CP857 Turkish CP858 (IBM with €) CP860 Portugal CP861 Icelandic CP863 French Canada CP864 Arabic CP864 Arab.
  • Page 124 Character sets User Guide 8859-5 Cyrillic 8859-6 Arabic 8859-7 Greek 8859-9 Turkish 8859-15 Latin 9 (Euro) BRASCII Abicomp Roman 8 Coax/Twinax(Hebrew) New-437 (Hebrew) New-DIG 850 (Hebr.) Old-Code 860 (Hebr.) Flarro 863 (Hebrew) Table 865 (Hebrew) CP775 Baltic CP1257 Baltic Mazovia (Poland) Kamenicky (Czech) CP866 Ukraine CP866 Kazakhstan...

  • Page 125: Emulations

    User Guide Emulations Emulations General When a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.e. “understands” the Epson LQ-2550 in its standard version. Escape sequences Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character They allow the selection of printer functions or the changing of printer parameters from the computer.

  • Page 126: What Are Escape Sequences

    Emulations User Guide What are escape sequences? An escape sequence consists of an ESCape control character (ESC = decimal 27 or hexadecimal 1B) followed by one or more charac- ters, which represent commands to the printer. Please note that this escape character has nothing to do with the ESC key on your computer keyboard.

  • Page 127: How Are Escape Sequences Used

    User Guide Emulations How are escape sequences used? Escape sequences are transmitted to the printer by your computer software via the printer driver. Experienced users and programmers can also control the printer directly via control sequences, however before you start working with escape sequences and control codes, we recommend that you study the computer software manual.

  • Page 128: List Of Available Control Codes

    Emulations User Guide List of available control codes The following table shows sequences marked by a 3 if they are available in the various emulations. The MTPL sequences can be used within all emulation modes. The corresponding sequences are marked by a ¬...
  • Page 129 User Guide Emulations Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ü ¬ ¬ ¬ ¬ <ESC>(/ Character set ISO 8859-15 ü ¬ ¬ ¬ ¬ <ESC>(< Character set Cro ASCII ü <ESC>(c Defining the page format ü <ESC>(v Relative vertical printing position ü...
  • Page 130 Emulations User Guide Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ü ¬ ¬ ¬ ¬ <ESC>*MI>F Assign character set G2 ü ü ü <ESC>-<n> Underlining ON/OFF ü <ESC>/<m> Select vertical tab channels ü <ESC>. Printing raster graphics ü ü <ESC>: Condensed printing 12 cpi ON ü...
  • Page 131 User Guide Emulations Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ü ¬ ¬ ¬ ¬ <ESC>[?<n>~ Change emulation ü ü <ESC>[@<n1> <n2>... Set double height ü ü <ESC>[\<n1> <n2>... Change vertical base units ü ¬ ¬ ¬ ¬ <ESC>[0;;n{ Select single sheet operation ü...
  • Page 132 Emulations User Guide Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ü ¬ ¬ ¬ ¬ <ESC>[18m Font 8 Default: HQ OCRB ü ¬ ¬ ¬ ¬ <ESC>[19m Font 9 Default: HQ OCRA ü ¬ ¬ ¬ ¬ <ESC>[1 g Clear vertical tab at current position <ESC>...
  • Page 133 User Guide Emulations Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ¬ ¬ ¬ ¬ ü <ESC>[4y Selecting NLQ or HS printing quality at 10 cpi ¬ ¬ ¬ ¬ ü <ESC>[4z Line density 8 lpi (= line spacing 1/8 inch) ¬...
  • Page 134 Emulations User Guide Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ü ü <ESC>[j Position paper back 1/180" ü ¬ ¬ ¬ ¬ <ESC>[<n1> <n2>f Set absolute horizontal and vertical position ü ¬ ¬ ¬ ¬ <ESC>[<n>+w Interface holding time n = 1 - 30 s <ESC>[<n>+x Head position horizontal in n/720", also paper ü...
  • Page 135 User Guide Emulations Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ü ü ü ü <ESC>0 Set line feed to 1/8 inch ü <ESC>1 Set line feed to 7/72 inch ü ü ü ü <ESC>2 Set line feed to 1/6 inch ü...
  • Page 136 Emulations User Guide Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ü ü <ESC><EM>R Print page ü ü ü ü <ESC>F Bold OFF ü ü <ESC>g Set character pitch to 15 cpi ü ü ü ü <ESC>G Set double stroke ü...
  • Page 137 User Guide Emulations Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function ü ü ü ü <ESC>W<n> Continuous double width ON/OFF ü ü <ESC>w<n> Double height print ON/OFF ü ü <ESC>x<n> Set print quality (PQ) ü ü <ESC>x<0> sets Draft or HS ü...

  • Page 138: Genicom Ansi Emulation

    Emulations User Guide Genicom ANSI Emulation Code Function Acknowledge Bell Back Space Carriage Return Control String Introducer, ESC [ Select printer (Data Control 1) Deselect printer (Data Control 3) Delete Enquiry Escape ESC \ or ST String Terminator ESC c Reset to Initial State (RIS) ESC D or IND Index...
  • Page 139 User Guide Emulations Code Function ESC [ p1 a Horizontal Position Relative (HPR) ESC [ p1 d Vertical Position Absolute (VPA) ESC [ p1 j Horizontal Position Backward (HPB) ESC [ p1 k Vertical Position Backward (VPB) ESC [ p1 q Select Graphics Mode/Density (GENGRM) ESC [ p1 t Special Print Mode (Oversize/Expanded/Bar code Mode –...

  • Page 140: Pjl Commands

    Emulations User Guide PJL commands The following PJL commands can be used either with the internal Ethernet interface or with a TallyCom III interface (or compatible). This functionality may be activated via the parameter Jobcntl in the Advanced Menu. Sequence Brief description "ESC"%-12345X@PJL Universal Exit Language (UEL) commands...

  • Page 141: Barcode

    User Guide Emulations Barcode Even the standard version of your printer has the possibility of using up to 23 different barcode types. Barcode mode can be accessed within every emulation. The user can decide whether barcode is activated permanently or activated depending on the situation by means of an escape sequence.

  • Page 142: Us Postnet Barcode

    Emulations User Guide US Postnet barcode Postnet is a special US-American type of barcode. It is printed in character size. Numeric values from 0 to 9 are printable. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) are interpreted as barcode figures.

  • Page 143: Kix Barcode

    User Guide Emulations KIX barcode The KIX barcode prints numeric values from 0 to 9 and alphanumeric values from A to Z as barcode characters. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) and alphanumeric values from A (hex. 41) to Z (hex. 5A) are interpreted as barcode figures.

  • Page 144: Large Character Printing

    Emulations User Guide Large character printing Certain professional applications may require unusually large character sizes. Therefore your printer has the possibility of scaling standard size characters up to factor 99 by means of control sequences (LCP1). The Header sequence defines the parameters (e.g. height) once. This definition remains until the printer is switched off.

  • Page 145: List Of Additional Control Codes

    User Guide Emulations List of additional control codes You can use both the ESC sequences and the control codes. Sequences Control codes Function <ESC>[?10~ — Barcode Off <ESC>[?11~ — Barcode On <ESC> PSC 0 <ESC> \ — Unsecured mode <ESC> PSC 1 <ESC> \ —...

  • Page 146: Interfaces

    Interfaces User Guide Interfaces Your printer offers by default the possibility of operating either via USB or Ethernet. Optional, an parallel or serial interface can be used. This chapter informs you about the USB and Ethernet interface and the optional serial and parallel interface and describes the communocation between your computer and the printer.

  • Page 147: Ethernet Interface

    User Guide Interfaces Ethernet interface The Ethernet interface affords the printer to connect to local area networks. It's attributes are: Hardware ▸ LAN/Ethernet: RJ45, Ethernet 100BaseTX with 100 Mbps (IEEE802.3u), 10Base- T with 10 Mbps (IEEE802.3) ▸ RAM: 8 MB ▸...

  • Page 148: Parallel Interface (Optional)

    Interfaces User Guide Parallel interface (optional) The bidirectional parallel interface offers the so called “nibble” mode of the IEEE1284 interface norm. This enables installation in accordance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max. 30,000 bytes per second.

  • Page 149: Serial Interface V.24/Rs232C (Optional)

    User Guide Interfaces Serial interface V.24/RS232C (optional) Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin connector. Basically 3 lines are already enough for exchanging information between computer and printer (one receive line, one send line, one line for common grounding).

  • Page 150: Interface Cable (Serial Interface)

    Interfaces User Guide User guide Interface cable (serial interface) ace cable (serial The cables used must be shielded. The cable shield must be con- ace) The cables used must be shielded. The cable shield must be connected to the nected to the connector shield on both ends. connector shield on both ends.

  • Page 151: Protocols

    User Guide Interfaces Protocols Memory mode XON/XOFF The received characters are stored in a FIFO buffer (first in/first out). The characters are processed in this buffer. The buffer capacity can be adjusted from 0 to 128 Kb. If the buffer is full, the interface signals NOT READY (signal acknowledgement: Level 1, -12 V) and XOFF (hex.

  • Page 152: Enq/Stx Protocol

    Interfaces User Guide ENQ/STX protocol In addition to this XON/XOFF message, the possibility exists of requesting a status byte from the printer using the ENQ code (hex. 05, dec. 5). The STX code (hex 02, dec. 2) is used to clear any error messages (parity error, buffer overflow).

  • Page 153: Management

    User Guide Interfaces Management ▸ Web Panel ▸ HP Web Jet Admin ▸ E-Mail notification with SMTP ▸ TallyCom Print Guide ▸ Pre-string, Post-String Setup ▸ Setup via the printer’s control panel ▸ Web Panel (HTTP/HTML) ▸ TallyCom Admin Physical printer port in Ethernet with TCP/IP When using your printer in a local network with Ethernet connections and the TCP/IP protocol, you have to assign several address informations.

  • Page 154: Options And Accessories

    Options and accessories User Guide Options and accessories Options The following options can be ordered for your printer. Tractor 2, front The push tractor is suitable for fanfold paper. You can use paper formats with a width in the range from 76 to 406 mm; you can set any intermediate format. Part no.: 061052 Autocut facility An additional module for automatic cutting.

  • Page 155: Accessories

    User Guide Options and accessories Accessories Ribbon cassettes Ribbon cassettes are available in the following versions. Name Part no. Ribbon cassette, black 062471 Ribbon cassette, long-life, black 533199 Programming manuals The following programming manuals are available. You can download the manuals from our internet page.
  • Page 156 “All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of information contained in this manual. However, we cannot accept responsibility for any errors or damages resulting from errors or inaccuracies of information herein.”...
  • Page 157 DASCOM REPRESENTATIVES GERMANY AMERICAS DASCOM Europe GmbH Dascom Americas LLC Heuweg 3 34 Lakeview Court D-89079 Ulm Verona, VA 24482 Deutschland Tel.: +49 (0) 731 2075 0 Phone: +1 (877) 434 1377 Fax: +49 (0) 731 2075 100 Fax: +1 (540) 242 7221 www.dascom.com www.dascom.com UNITED KINGDOM...

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