Tally Dascom 2810 User Manual
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Tally Dascom 2810 User Manual

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  • Page 1 User guide Matrix printer 2810 2820...
  • Page 2 Important Safety Instructions User Guide Important Safety Instructions (English) Read the following instructions thoroughly before starting up your printer.  Never carry out maintenance or repair work yourself. Always contact a qualified service technician.  Keep this Operator’s Manual in a place which is easily accessible at all times. ...
  • Page 3 User Guide Important Safety Instructions Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen.  Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer einen qualifizierten Servicetechniker.  Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf. ...
  • Page 4 User Guide Important Safety Instructions Consignes importantes de sécurité (French) Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.  Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un dépanneur qualifié.  Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber. ...
  • Page 5 User Guide Important Safety Instructions Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.  Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato.
  • Page 6 User Guide Important Safety Instructions Instrucciones de seguridad importantes (Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.  Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de servicio calificado.
  • Page 7 Important Safety Instructions User Guide Instruções Importantes sobre Segurança (Portuguese) Leia as instruções de segurança antes de usar a impressora.  Consulte sempre um técnico qualificado para executar uma reparação .  Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas. ...
  • Page 8 User Guide Important Safety Instructions Правила по технике безопасности. (Russian) Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера.  Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о неисправностях квалифицированным сервисным техникам.  Данная инструкция должна быть всегда доступна каждому пользователю. ...
  • Page 9 Important Safety Instructions User Guide Önemli Güvenlik Talimatları (Turkish) Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun.  Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiyebir uzman servis-teknisyenine haber verin.  Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin. ...

  • Page 10: Table Of Contents

    User Guide Table of contents Table of contents Table of contents................1 Symbols used....................6 About this manual................8 Printer at a glance................9 Printer in tractor mode..................10 Paperway......................11 Installation..................12 Unpacking the printer..................12 Placing your printer..................13 Connecting the printer..................14 Switching on the printer..................15 Inserting the ribbon cassette............16 Printer drivers...................21 Installing a printer driver in Windows..............21 Other operating systems................22...
  • Page 11 Options and accessories User Guide Settings.....................39 Setting the print head gap................39 Setting the tear position..................40 Setting the first printing line (TOF)..............41 Selecting character density and font...............42 The Menu..................43 Programming via the control panel..............43 Enabling access to menu mode..............43 Calling up the menu..................44 Menu configurations..................45 Menu handling....................47 Save settings.....................47...
  • Page 12 User Guide Table of contents Setting IP address (IPv4 Addr)..............69 Setting Subnet mask (Subnet)...............70 IP address administration (IP Get M).............70 Banner page (Banner)................71 Ethernet speed (EthSpeed)..............71 Selecting character set (CG-Tab)...............72 IBM character set (CharSet)..............72 National character set (Country)..............72 Slashed zero (Sl.Zero)................73 Automatic carriage return (Auto-CR)............73 Automatic line feed (Auto-LF)..............75 Menu lock (MenLock).................75...
  • Page 13 Options and accessories User Guide Automatic gap adjustment (AGA)...............98 Paper handling (Paphand).................99 Increasing the printhead gap (Head up)..........99 Paper width (Pagewid)................100 Left-hand area (Leftzon)..............100 Right-hand area (Rightzo)..............101 Physical left margin (Physlm)..............101 Bidirectional parallel interface (CX-bid)............102 Line wrap (Wrap)..................102 Beep at paper end (Sound)..............103 Activate PJL language (Jobcntl)...............103 Settings for paper with dark back (Pap.back)...........104 Graphic print speed (GrSpeed)..............104...
  • Page 14 User Guide Table of contents OCR-A character set..................132 OCR-B character set..................133 Available character sets and fonts..............134 Emulations..................137 General......................137 Escape sequences..................137 What are escape sequences?..............137 MTPL sequences..................137 Control codes...................137 The $$ procedure..................138 Example....................138 How are escape sequences used?...............138 MTPL.......................139 Example in BASIC................139 Example in Pascal................139 Printout....................139 List of available control codes..............140...

  • Page 15: Symbols Used

    Options and accessories User Guide Output signals..................162 Protocols....................163 Memory mode XON/XOFF..............163 Memory mode Robust XON/XOFF............163 Extended menu functions with the ENQ/STX and ETX/ACK protocols selected....................163 ENQ/STX protocol................164 ETX/ACK protocol................164 Management..................164 Setup....................165 Physical printer port in Ethernet with TCP/IP...........165 Options and accessories..............166 Options......................166 Tractor 2, front..................166 Autocut facility..................166...

  • Page 16: About This Manual

    Options and accessories User Guide About this manual The user guide contains a detailed description of the printer, its characteristic features and additional information.  Chapter 1 Printer at a glance lists all the parts of the printer.  Chapter 2 Installation contains start-up instructions and points to note. ...

  • Page 17: Printer At A Glance

    User Guide Options and accessories Printer at a glance...

  • Page 18: Printer In Tractor Mode

    Options and accessories User Guide Printer in tractor mode...

  • Page 19: Paperway

    User Guide Options and accessories Paperway Standard printer: Tractor 1 Options: Tractor 2 For additional paper options, please contact your dealer.

  • Page 20: Installation

    Options and accessories User Guide Installation Unpacking the printer Place your printer on a solid surface (see Placing your printer). Make sure that the “Up” symbols point in the correct direction. Open the packaging, take out the accessory cassette and unpack it. Pull the printer out of the cardboard box towards you and remove the remaining packaging material.

  • Page 21: Placing Your Printer

    User Guide Options and accessories Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices.

  • Page 22: Connecting The Printer

    Options and accessories User Guide Connecting the printer Connect the power cable (1) to the power inlet of the printer. Connect the power cable plug to a mains socket. Make sure that the printer and the computer are switched off and connect the data cable (2) between the printer and the computer.

  • Page 23: Switching On The Printer

    User Guide Options and accessories Switching on the printer The power switch for switching on the printer is located at the bottom left at the front of the printer when viewed from the front. After switching on, the printer passes through a memory test during the initialization phase.

  • Page 24: Inserting The Ribbon Cassette

    Options and accessories User Guide Inserting the ribbon cassette During the process of initialization after powering on, the printer checks if a ribbon cassette is installed. It also checks during the execution of a print job the operativeness of the ribbon cassette. These functions mandatory require the use of the manufacturers original ribbon cassettes (see Accessories).
  • Page 25 User Guide Options and accessories Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism. Raise the coloured insertion tongue A. Pull out and remove the coloured strip...
  • Page 26 Options and accessories User Guide Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon cassette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon. Slightly tilt the ribbon cassette forwards and thread in the ribbon between the coloured insertion tongue and the ribbon support (transparent plastic...
  • Page 27 User Guide Options and accessories Insert the coloured tension knob into one of the two locations. Turn the tension knob in the direction of the arrow to take up slack in the ribbon until it is seated correctly at the bottom in the ribbon support.
  • Page 28 Options and accessories User Guide Press the friction mechanism down until it clicks into place. Close the top cover.

  • Page 29: Printer Drivers

    User Guide Options and accessories Printer drivers You need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing results. All available printer drivers can be found on the CD-ROM enclosed with the printer, as well as on our i nternet site, from which you can also download updated...

  • Page 30: Other Operating Systems

    Options and accessories User Guide For instructions on installing the printer as a network printer, please consult the documentation supplied with your network operating system and/or printer server, or contact the network administrator. To install a network printer, you will need Administrator rights. Other operating systems The printer can also be used with other operating systems such as Linux or Unix.

  • Page 31: Form Settings (Windows 2000/2003/Xp/Vista/Windows 7/2008)

    User Guide Options and accessories Form settings (Windows 2000/2003/XP/Vista/Windows 7/2008) If you want to set up a form not included in the Windows default settings, proceed as follows. You will need Administrator rights to define new forms. 1 Click on the Start button in the Windows taskbar. 2 Click on Printers and Faxes to open the printer folder.

  • Page 32: The Control Panel

    Options and accessories User Guide The control panel The control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line liquid crystal display and six keys. The functions of the keys depend on the printer’s current mode (status).

  • Page 33: The Lc Display

    User Guide Options and accessories The LC display The LC display tells you all the important printer settings and informs you which functions are currently assigned to which keys. The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the Online mode), and the selected paperpath (below: Trac1 = Tractor 1 = tractor mode, key 4 is currently activating the manual tear).

  • Page 34: Online Mode

    Options and accessories User Guide Online mode After switching on, the printer is automatically set to online mode. Only in this mode can it receive data from the computer. ► Tear key (4): Activates the tear function when fanfold paper is loaded, see Moving the paper to the tear position. If Load is displayed above this key, no paper is loaded in the printer or the printer is in park position.

  • Page 35: Setup Mode

    User Guide Options and accessories Setup mode In this mode, the following settings are available: ► Setup key: Sets the printer to setup mode, in which the following settings can be selected: ► Menu key (1): Other menu settings. Access may be disabled by the manufacturer (see note below).

  • Page 36: Messages In The Lc Display

    Options and accessories User Guide Messages in the LC display If the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the LC display. It also displays the status during an operation (e.g.
  • Page 37 User Guide Options and accessories ► If you keep the Online key depressed while turning on the printer, you enter the printer’s advanced menu mode. The advanced menu mode is described in the section Advanced menu of this manual. ► If you keep the Setup key depressed while turning on the printer, you regain access to the printer menu if you had locked it before with the help of the MenLock function.

  • Page 38: Usb Host Interface

    User Guide Options and accessories USB host interface The printer is equipped with a USB host interface. A standard USB memory device can be plugged into this interface and can then be used for firmware download and config file up- and download. The USB device must be formatted with FAT16 or FAT32 file system, other formats like NTFS are not supported.

  • Page 39: Paper Handling

    Options and accessories User Guide Paper handling This section describes how to load fanfold paper, transport paper and move the paper to the tear position. Loading paper Your printer can process fanfold paper. For informations on allowable paper formats, refer to the section Paper specifications. Only use dust-free or low-dust paper.
  • Page 40 Options and accessories User Guide Release the coloured latch lever of the lefthand tractor and align the tractor so that the first printing position on the paper matches the X mark on the printer housing. Lock the coloured lever again. Place fanfold paper into the left-hand tractor.
  • Page 41 User Guide Options and accessories Make sure to align the paper stack in parallel with the printer and that the paper flow is unobstructed. Lower the front cover. Switch the printer on. The active paper source (Tractor1) appears in the display.

  • Page 42: Paper Transport

    Options and accessories User Guide Paper transport Loaded paper can be transported in the printer in several ways. Make sure that the printer is in offline mode; press the Online key, if necessary. ► Key Park (1) – If fanfold paper is loaded in the printer, it is fed to the park position or the tear position.

  • Page 43: Moving The Paper To The Tear Position

    User Guide Options and accessories Moving the paper to the tear position You can use the Tear key to move the paper to the tear position. The tear edge is located at the front side of the paper output opening. Make sure that the printer is in online mode.

  • Page 44: Removing Paper

    Options and accessories User Guide Removing paper Never use force to remove the paper from the printer. Otherwise the mechanical components may be damaged. Make sure that the printer is in offline mode; press the Online key, if necessary. Press the Park (1) key. If fanfold paper is loaded in the printer, it is fed to the tear position.

  • Page 45: Settings

    User Guide Options and accessories Settings This section describes how to set the tear position, the first printing line, the print head gap as well as the font and the character density. Setting the print head gap The printer features automatic print head gap adjustment to the thickness of the paper used.

  • Page 46: Setting The Tear Position

    Options and accessories User Guide Setting the tear position If the tear position of the paper is not aligned with the tear edge of the printer, you can adjust it. Inserted paper needs to be torn off if necessary and retracted to park position.

  • Page 47: Setting The First Printing Line (Tof)

    User Guide Options and accessories Setting the first printing line (TOF) You can use the TOF function for setting the position of the first printing line for each paper source and each menu individually. Before using the TOF function, you should first set the tear position; see Setting the tear position.

  • Page 48: Selecting Character Density And Font

    Options and accessories User Guide Selecting character density and font You can use the CPI (Character Per Inch) key in setup mode to select the number of characters per inch to be printed. You can use the Font key to select resident fonts.

  • Page 49: The Menu

    User Guide Options and accessories The Menu Programming via the control panel Apart from being able to control your printer via the applications software you use, you can also program the printer directly. There are two programming options you can use: ►...

  • Page 50: Calling Up The Menu

    Options and accessories User Guide Calling up the menu You can access the menu in the following way: Press the Setup key. The printer switches to Setup mode. (can be selected both in the Online and Offline mode). To access the printer menu, press the key directly underneath the word Menu (1).

  • Page 51: Menu Configurations

    User Guide Options and accessories Menu configurations Every printer is shipped with factory default settings. Basic settings such as emulation, character size, form length etc., which many applications make use of, are set. At the end of this chapter you will find a menu printout which shows you the printer’s default settings.
  • Page 52 Options and accessories User Guide...

  • Page 53: Menu Handling

    User Guide Options and accessories Menu handling You can navigate in the current menu using the four function and selection keys arranged below the LC display field. Each function and parameter displayed in the LCD is executed or selected by the corresponding key below, respectively. Usually two parameter groups are combined at one level.

  • Page 54: Selecting The Lc Display Language

    Options and accessories User Guide Selecting the LC display language This section describes how to make settings in the menu, using the selection of the national language as an example. In this user guide all LC display messages are shown in English language. Your printer offers also the possibility to show the display messages in German, French, Italian or Spanish language.

  • Page 55: Terminating Setup Mode

    User Guide Options and accessories Save your selection by pressing the Set key (1). An acoustic signal verifies this action. You can exit Parameter mode without saving a setting by pressing the Exit key (4), the old setting is retained. After saving your setting (Set), the display in our example indicates the following text: This setting is retained even after switching off your printer.

  • Page 56: Menu Structure

    Options and accessories User Guide Menu structure The menu structure of your printer may be slightly different from the example shown here, depending on the printer software. 1) only with optional serial interface 2) only with optional tractor 3) only if ENQ/STX, ETX/ACK or ACK/NAK protocol is selected 4) only effective in Genicom ANSI emulation...

  • Page 57: Menu Parameters

    User Guide Options and accessories Menu parameters The following section introduces and explains all the possible menu settings. Press Setup key. Press Menu (1) key. Setup mode and Menu mode may be disabled. Hold down the Setup key while switching on the printer to enable menu mode.

  • Page 58: Printing Out Menu Configurations (Print)

    User Guide Options and accessories Printing out menu configurations (Print) Prints the menu configurations using the active paper feed; see Menu settings (example). Press Print (2) key, to start the printout.

  • Page 59: Loading Menu Configurations (Menu)

    User Guide Options and accessories Loading menu configurations (Menu) A menu is loaded, you can choose between five menus; see Menu handling. Press Menu (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: Load Menu=1/2/3/4/5 Default Setting: Load Menu=1 Confirm the setting by pressing the Set key (1).

  • Page 60: Quietmode (Quietm.)

    User Guide Options and accessories Quietmode (Quietm.) Switches between normal and quiet mode printing. For all printing modes, the print-out is made with the bidirectional method in quiet mode printing. In the first step the first row of pins is activated, during the second step the second row is used.

  • Page 61: Selecting Font (Font)

    Options and accessories User Guide Selecting font (Font) This parameter selects the character style and its quality permanently. Press Font (2) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: see table below Default Setting: Draft Character styles marked with an (for example Courier...
  • Page 62 User Guide Options and accessories...

  • Page 63: Setting Character Density (Cpi)

    Options and accessories User Guide Setting character density (CPI) Sets the characters per inch (character pitch). The higher the parameter the smaller the character spacing. Press CPI (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: 5 CPI, 6 CPI, 7.5 CPI, 8.6 CPI, 10 CPI, 12 CPI, 13.3 CPI, 15 CPI, 17.1 CPI, 20 CPI Default Setting: 10 CPI...

  • Page 64: Skiping Perforation (Skip)

    User Guide Options and accessories Skiping perforation (Skip) Skips the perforation; 7 different values (in inches) can be defined. Press Skip (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: 0.0 to 3.5 Inch in steps of 0.5 inch Default Setting: 0.0 Inch Confirm the setting by pressing the Set key (1).

  • Page 65: Selecting Emulation (Emulate)

    Options and accessories User Guide Selecting emulation (Emulate) Selects the emulation. When a printer understands the control set written for another printer type, it is said to emulate the other printer. MTPL is also active in IBM or Epson emulation mode. Press Emulate (3) key.

  • Page 66: Settings For Interfaces (I/O)

    User Guide Options and accessories Settings for interfaces (I/O) In this parameter group, you can choose various settings for the printer interfaces. See also Interfaces. Press I/O (3) key. Serial interface (Serial) This parameter group only is valid, if an optional serial interface module is installed.

  • Page 67: Data Format (Format)

    Options and accessories User Guide Data format (Format) This parameter serves to define the number of data bits, the parity check for received data bytes and the number of stop bits per data byte. Press Format (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: see table below Default Setting: 8 Bit No 1 Stop 1 number of data bits 2 parity test 3 number of stop bits...

  • Page 68: Further Settings (Special)

    User Guide Options and accessories Further Settings (Special) This parameter subgroup only appears if the serial port is used and the ENQ/STX, ETX/ACK or ACK/NAK protocol is activated. Press Special (2) key. Error handling (ErrMode) On replaces the incorrect character with ?, Off deletes the entire block. Press ErrMode (2) key.

  • Page 69: Signal Feedback (Remote)

    Options and accessories User Guide Signal feedback (Remote) Signal feedback; On = RDY/BUSY available, Off = No RDY/BUSY control. Press Remote (2) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: On/Off Default Setting: Off Confirm the setting by pressing the Set key (1).

  • Page 70: Signal Processing (Dtr)

    User Guide Options and accessories Use the < (2) or > (3) key to select the desired setting. Setting Options: XON/XOFF, Robust XON/XOFF, ENQ/STX, ETX/ACK, ACK/NAK Default Setting: XON/XOFF Confirm the setting by pressing the Set key (1). Press the Next key (4) to access the next group of parameters.

  • Page 71: Interface Buffer (Buffer)

    Options and accessories User Guide Interf.=Share: Printer switches automatically between parallel, ethernet and optional serial interface. Interf.=Parallel: Printer using parallel interface only. Interf.=Serial: Printer using serial interface only. Confirm the setting by pressing the Set key (1). Press the Next key (4) to access the next group of parameters.

  • Page 72: Setting Gateway Address (Gateway)

    User Guide Options and accessories Setting Gateway address (Gateway) Input of the Gateway address of the printer. Press Gateway (3) key. This menu level offers the possibility to set the IP address, which is divided into four digit groups (octet 1 to 4). You can activate octet 3 and 4 by pressing the Next (2) key.

  • Page 73: Setting Subnet Mask (Subnet)

    Options and accessories User Guide Setting Subnet mask (Subnet) Input of the Subnet mask address of the printer. Press Subnet (2) key. This menu level offers the possibility to set the IP address, which is divided into four digit groups (octet 1 to 4). You can activate octet 3 and 4 by pressing the Next (2) key.

  • Page 74: Banner Page (Banner)

    User Guide Options and accessories Banner page (Banner) Specifies whether a banner page is to be printed out, when using the LPD/LPR protocol. Press Banner (2) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: Yes/No Default Setting: No Yes: When using the LPD/LPR protocol a banner page will...

  • Page 75: Selecting Character Set (Cg-Tab)

    Options and accessories User Guide Selecting character set (CG-Tab) Only available for Epson LQ 2550/LQ2170 emulation. Either the Epson character set Italics or the IBM graphics character set or a DLL (download) character set, as defined before, can be activated in the code range from hex. A0 to hex. FE. Press CG-Tab (2) key.

  • Page 76: Slashed Zero (Sl.zero)

    User Guide Options and accessories Use the < (2) or > (3) key to select the desired setting. Setting Options: See Available character sets and fonts. Default Setting: E-US ASCII Confirm the setting by pressing the Set key (1). Slashed zero (Sl.Zero) Selects if normal zero (0) or the slashed zero (Ø) is printed.

  • Page 77: Automatic Line Feed (Auto-Lf)

    User Guide Options and accessories Automatic line feed (Auto-LF) Switches the automatic line feed (LF) on or off after receiving the signal CR (carriage return). Press Auto-LF (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: Off/On Default Setting: Off Confirm the setting by pressing the Set key (1).

  • Page 78: Language (Language)

    Options and accessories User Guide Language (Language) The menu can be shown in six languages on the LC display. Press Language (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: English, German, French, Italian, Spanish, Turkish Default Setting: English Confirm the setting by pressing the Set key (1).

  • Page 79: First Printing Position (Formadj)

    User Guide Options and accessories If you wish to define the form length via a line format, press Line (2) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: 6 bis 144 Default Setting: 72 Sets the form length via line formats.

  • Page 80: Printhead Gap Manually (Head)

    Options and accessories User Guide Use the < (2) or > (3) key to select the desired setting. Setting Options: 0/72" to 220/72" Default Setting: 12/72" Confirm the setting by pressing the Set key (1). Press the Next key (4) to access the next group of parameters. An alternative notation for FormAdj is TOF (Top Of Form).

  • Page 81: View And Tear Position (Autotear)

    User Guide Options and accessories View and tear position (AutoTear) The auto tear function or the auto view function can be selected as desired. When auto view is switched on, the last printed text is visible. As soon as data is received the paper moves to the “normal”...

  • Page 82: Line Length (Width)

    Options and accessories User Guide Line length (Width) Selects the line length in inches. With the setting of 8 Inch, the printer operates like a printer with a width of only 8 inches. Press Width (2) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: 8 Inch, 13.2 Inch, 13.6 Inch Default Setting: 13.6 Inch Confirm the setting by pressing the Set key (1).
  • Page 83 User Guide Options and accessories...

  • Page 84: Normal Characters And Barcode (Barmode)

    Options and accessories User Guide Normal characters and barcode (Barmode) Allows printing of normal characters on the left and right of the barcode. Press Barmode (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: Secured/Unsecured Default Setting: Unsecured In secured mode, the space which the barcode characters require is “protected”.

  • Page 85: Vertical Position After Oversized Barcode (Bartop)

    User Guide Options and accessories Vertical position after oversized barcode (BarTop) This paramater controls the vertical position of characters with standard height which follow oversized characters. This function is only effective in Genicom ANSI emulation. Press BarTop (2) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: Off/On Default Setting: Off If this option is disabled (Off), then the printer advances paper 1/8 inch when...

  • Page 86: Form Feed Mode (Ffmode)

    Options and accessories User Guide If this option is disabled (Off), then the printer advances paper 1/8 inch when exiting oversized characters. This characteristic is retained for compatibility with older products. If the option is enabled (On), then the current vertical position following the printing of an oversized character will be the top of the oversized character cell.

  • Page 87: Activation Of Tractors (Autotra)

    User Guide Options and accessories Activation of tractors (AutoTra) This parameter only appears if at the optional tractor is installed. It regulates the activation of tractors when there is no more paper left in one of them. Press AutoTra (2) key. Use the <...

  • Page 88: Setting The Right Margin (Rightmrg)

    Options and accessories User Guide Setting the right margin (RightMrg) The right print margin can be set to a fixed value. Press RightMrg (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: 2–136/10“ Default Setting: 136/10“...

  • Page 89: Enable/Disable Paper Handling Features (Paphand)

    User Guide Options and accessories Enable/Disable paper handling features (Paphand) In the “Advanced menu” are several possibilities to improve the paper handling of the printer even with critical paper and forms. This menu parameter enables or disables the set features in the current active menu. Press Paphand (3) key.

  • Page 90: Menu Settings (Example)

    Options and accessories User Guide Menu settings (example)

  • Page 91: Advanced Menu

    User Guide Options and accessories Advanced menu The advanced menu consists of test functions and advanced settings. Test functions Various tests to check proper operation of the printer are available at any time. With these tests it is possible to check the print quality, proper operation of the printhead and the mechanics, as well as efficient data transmission from the computer to the printer.

  • Page 92: Printer Self-Test (Rolling Ascii)

    User Guide Options and accessories Printer self-test (Rolling ASCII) To check operational readiness, your printer contains a self-test routine which allows testing of the printer configuration, the print quality and correct operation of your printer. Before performing a self-test, your printer must be switched off.

  • Page 93: Exiting Rolling Ascii Test Mode

    Options and accessories User Guide Example of an ASCII test printout If you selected a proportional font (PS font) , the printed length of the lines varies. This test can also be used to determine and set the optimal printhead gap (see the section Setting the print head gap.

  • Page 94: Terminating Hex-Dump

    User Guide Options and accessories Put the printer into Online H-Dump mode by pressing the key Online. The printer is now ready to receive data from the computer and to print it out in hexadecimal format. The printed data can now be analyzed and evaluated. Example of a Hex-Dump printout After the transmission you must switch the printer to Offline.

  • Page 95: Advanced Settings

    Options and accessories User Guide Advanced settings In the advanced menu, there are other settings available besides the test functions. ► With the function PMS you have the possibility of activating the automatic paper motion sensor (PMS) in case of a paper jam. ►...
  • Page 96 User Guide Options and accessories...
  • Page 97 Options and accessories User Guide Enter advanced menu mode by pressing the key Online while switching on the printer. The display shows Test mode for approx. 1 second and then automatically changes to display ASCII 80 ASCII 136.

  • Page 98: Automatic Paper Motion Sensor (Pms)

    User Guide Options and accessories Automatic paper motion sensor (PMS) You can use this function to activate or deactivate the paper motion detection feature. When it is active, printing and paper movements stop in case of a paper jam and an error message is output in the display. Set the printer to test mode by pressing the Online key while you switch on the printer.

  • Page 99: Form Length (Forml)

    Options and accessories User Guide Form length (Forml) The Formlen function allows you to set the basic form length to meet your requirements. 11 inches are usual in the USA, as opposed to 12 inches in Europe. Select the Forml menu (2). Setting options: 12 or 11 Inch Default setting: 12 inches for 220–240 V printers, 11 inches for 120 V printers...

  • Page 100: Paper Handling (Paphand)

    User Guide Options and accessories Confirm the setting by pressing the Set (1) key. The printer automatically leaves test mode and assumes online mode. Paper handling (Paphand) The Paphand group of menus improves the possibilities for the troublefree printing of paper with properties likely to cause problems (perforations etc.) or paper of poor finish.

  • Page 101: Paper Width

    Options and accessories User Guide Paper width (Pagewid) This parameter determines the actual paper width. Select the Pagewid menu (3). Setting options: From 20 to 136 in 1/10 inch steps Default setting: 136/10 inch (136 characters at 10 characters/inch) If Head up = On, the printhead moves to the calculated centre of the paper during the time the paper is moving in the protected zone.

  • Page 102: Right-Hand Area (Rightzo)

    User Guide Options and accessories Right-hand area (Rightzo) If the parameter is On, the print head travels from the right-hand perforation area towards the centre of the paper while the paper is moving. The Pagewid option must be correctly set in this case, see Paper width (Pagewid). Select the Rightzo menu (3).

  • Page 103: Bidirectional Parallel Interface (Cx-Bid)

    Options and accessories User Guide Bidirectional parallel interface (CX-bid) Select the CX-bid menu (3). Setting options: On/Off Default setting: On CX-bid = ON sets the parallel interface of the printer to bidirectional mode (IEEE 1284, Nibble mode), e.g. for Windows Plug & Play. CX-bid = OFF sets the interface to compatibility mode in order to ensure reliable operation with special external boxes.

  • Page 104: Beep At Paper End (Sound)

    User Guide Options and accessories Beep at paper end (Sound) Select the Sound menu (3). Setting options: On/Off Default setting: On When Sound = On, a beep is generated every second to notify that paper is empty. Confirm the setting by pressing the Set (1) key. Change to the next parameter group with the Next key (4).

  • Page 105: Settings For Paper With Dark Back (Pap.back)

    Options and accessories User Guide Settings for paper with dark back (Pap.back) Select the Pap.back (3) menu. Setting options: normal/dark Default setting: normal Pap.back = normal is the standard for normal paper. Pap.back = dark can be set to process paper with a grey back. Paper with a completely black back side cannot be used if the ink is carbon-based.

  • Page 106: Setting For Printing Copy Paper (Hvyform)

    User Guide Options and accessories Setting for printing copy paper (HvyForm) If you set HvyForm = ON, the printer prints the same line twice at double strike. This setting ensures that copy paper produces optimum results. Select the HvyForm menu (3). Setting options: On/Off Default setting: Off With the Copy Draft, NLQ and LQ print qualities, the line is printed twice,...

  • Page 107: Automatic Detection Of The Top Paper Margin (Aed)

    Options and accessories User Guide printable area of the paper and stores the width measured in this process. The measuring process varies, depending on the paper source selected. The measurement is made ► after power-on and before the first print job; ►...
  • Page 108 User Guide Options and accessories...

  • Page 109: Serial Number (Serialn)

    Options and accessories User Guide Serial number (SerialN) With the SerialN function you have the possibility to change the 12 digit serial number of the printer. The number can be written with any ASCII character between hex 20 and hex 7E. Select the SerialN (2) menu.

  • Page 110: Ignore Characters (Ignore)

    User Guide Options and accessories This setting is not reset by loading the default factory settings. Ignore characters (Ignore) With this function set to On the printer ignores the character defined in IgnorChr. Select the Ignore (2) menu. Setting options: On/Off Default setting: Off Confirm the setting by pressing the Set (1) key.

  • Page 111: Troubleshooting

    Options and accessories User Guide Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The following chapter should help you to distinguish between a simple operating error and a major malfunction. This chapter provides information on the rectification of faults without the assistance of specially trained personnel.

  • Page 112: General Print Problems

    User Guide Options and accessories General print problems Problem Corrective action The display remains dark Switch off the printer and proceed as follows: The printer is switched on, but 1 Check that the power plug is correctly connected to the nothing happens (nothing is socket on the printer.
  • Page 113 Options and accessories User Guide Problem Corrective action Problems with the paper feed 1 Check that the display shows the correct paperway, if necessary select the correct paperway with the key Park. If The paper is not fed in you wish to use optional paper types, make sure they are correctly installed.

  • Page 114: Problems With The Print Quality

    User Guide Options and accessories Problems with the print quality Problem Corrective action Print is too pale 1 The ribbon is used up or the ribbon cassette is not correctly fitted. Refer to the section Inserting the ribbon cassette. 2 The printhead to platen gap is not correctly set, refer to the section Setting the print head gap.

  • Page 115: Error Messages Via The Display

    Options and accessories User Guide Error messages via the display Message Possible cause Corrective action The printer cannot eject the Check the following: paper or cannot place the  Whether the paper path is blocked paper in the park position. by a foreign object.
  • Page 116 User Guide Options and accessories Message Possible cause Corrective action Internal hardware error.  Try switching off and on.  Check if changes to options have been previously carried out.  Note down the display message. Contact your dealer. Transmission error from ...
  • Page 117 Options and accessories User Guide Message Possible cause Corrective action The printer prints at lower  No action required. speed. When this message comes up even in a “cold” printer, please contact your technical service. Only if an automatic cutting ...

  • Page 118: Additional Display Messages

    User Guide Options and accessories Additional display messages These are not error messages, they give operating instructions and information from the printer to the user. Message Possible cause Corrective action —  To proceed press any key.  No action required. The factory-set parameters are loaded and are written into all menus.

  • Page 119: Care And Maintenance

    Options and accessories User Guide Care and maintenance The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner. Before cleaning, turn off the printer, wait 5 to 10 seconds and disconnect the power cable.

  • Page 120: Cleaning The Housing

    Options and accessories User Guide Cleaning the housing Clean the printer housing with mild detergent (use a dishwashing agent, if necessary, or a plastic cleaning agent) and a soft lint-free cloth. Do not use abrasive cleaners. Never use solvents. Cleaning the interior Remove paper and dust with a soft brush.

  • Page 121: Cleaning The Platen

    User Guide Options and accessories Cleaning the platen Switch off the printer and open the upper cover after 4 to 5 seconds. Remove dust and possible ribbon and ink remains carefully from the platen. Avoid touching parts and components in the printer interior. Ribbon Check whether the ribbon is worn or damaged.

  • Page 122: Cleaning The Upper Friction

    Options and accessories User Guide Cleaning the upper friction Clean the rollers of the upper friction as necessary with a mild cleaning agent and a soft, lintfree cloth. Carriage shafts Carriage shafts must not be oiled or greased; otherwise damage will occur on the printer.

  • Page 123: Specifications

    User Guide Options and accessories Specifications Printer specifications 2810 2820 Printer system Serial impact matrix printer Printhead with 24 needles, ∅ 0.25 m 0.25 mm bidirectional printing Print speed and character matrices HSQ (High Speed 800 cps | 12 x 10, 10.0 CPI 90 x 100 1000cps | 12 x 10, 10.0 CPI 90 x 100...
  • Page 124 Options and accessories User Guide 2810 2820 * Only with ESC/P (sub-/superscript, 15 CPI) and MTPL Micro-script Tab speed 65 ips (inch per second) 80 ips (inch per second) Print width 136 characters at 10 cpi 163 characters at 12 cpi 204 characters at 15 cpi 232 characters at 17.1 cpi...
  • Page 125 User Guide Options and accessories 2810 2820 Mains voltage 120 V ±10% or 220–240 V -10%, +15% 50/60 Hz, depending on the power pack setting Power when printing: 75 W when printing: 90 W consumption sleeping mode (power save): < 2.0 W power save mode: <...

  • Page 126: Interface Specifications

    Options and accessories User Guide Interface specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284; Nibble mode Max. 30 KHz Transmission rate Low: 0.0 V to +0.4 V Signal status High: +2.4 V to +5.0 V Material: AWG 28 at least Connection cable Length: up to 2.0 m...

  • Page 127: Paper Specifications

    Single part forms Width 76 to 420 mm Tractor 1 Form length 76 to 559 mm Continuous paper Multi part Copies 2810 1 + 6 max. forms 1 + 5 max. Tractor 1 2820 45 to 65 g/m (to be tested individually)

  • Page 128: Character Sets

    Options and accessories User Guide Character sets This chapter shows the MTPL character sets and contains a list of all available character sets which can be selected via control panel or by escape sequences. Note that MTPL sequences are available in all emulation modes. The following example shows you how to find the hexadecimal value for a character from the symbol set tables.

  • Page 129: Mtpl Standard Character Set

    User Guide Options and accessories MTPL standard character set...

  • Page 130: Mtpl, International Substitution Characters

    User Guide Options and accessories MTPL, international substitution characters...

  • Page 131: Ocr-A Character Set

    Options and accessories User Guide OCR-A character set...

  • Page 132: Ocr-B Character Set

    User Guide Options and accessories OCR-B character set...

  • Page 133: Available Character Sets And Fonts

    Options and accessories User Guide Available character sets and fonts The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are available. ISO USA ISO UK ISO France ISO Germany...
  • Page 134 User Guide Options and accessories Arabic Farsi Arabic Urdu Greek DEC Greek ELOT 928 CP437 Latin US CP737 Greek CP850 Latin 1 CP851 Greek CP852 Latin 2 Tarama (Turkish) CP857 Turkish CP858 (IBM with €) CP860 Portugal CP861 Icelandic CP863 French Canada CP864 Arabic CP864 Arab.
  • Page 135 Options and accessories User Guide 8859-1 Latin 1 (SAP) 8859-2 Latin 2 8859-5 Cyrillic 8859-6 Arabic 8859-7 Greek 8859-9 Turkish 8859-15 Latin 9 (Euro) BRASCII Abicomp Roman 8 Coax/Twinax(Hebrew) New-437 (Hebrew) New-DIG 850 (Hebr.) Old-Code 860 (Hebr.) Flarro 863 (Hebrew) Table 865 (Hebrew) CP775 Baltic CP1257 Baltic...

  • Page 136: Emulations

    User Guide Options and accessories Emulations General When a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.e. “understands” the Epson LQ-2550 in its standard version. Escape sequences Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character They allow the selection of printer functions or the changing of printer parameters...

  • Page 137: The $$ Procedure

    Options and accessories User Guide The $$ procedure Most of the printer functions can be selected with control sequences (ESC sequences). For this purpose, the signal character ESC, followed by the specific sequence must be transmitted from the computer to the printer. The printer replaces $$ characters in the data stream with ESC (hex.

  • Page 138: Mtpl

    User Guide Options and accessories MTPL As the emulations do not cover the entire scope of your printer, a new printer language, which is adapted to this printer model, has been created. Using MTPL you are able to optimize operation and handling. MTPL can be used in connection with other emulations or can be used alone.

  • Page 139: List Of Available Control Codes

    Options and accessories User Guide List of available control codes The following table shows sequences marked by a 3 if they are available in the various emulations. The MTPL sequences can be used within all emulation modes. The corresponding sequences are marked by a ...
  • Page 140 User Guide Options and accessories Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function      <ESC>(/ Character set ISO 8859-15      <ESC>(< Character set Cro ASCII  <ESC>(c Defining the page format  <ESC>(v Relative vertical printing position ...
  • Page 141 Options and accessories User Guide Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function      <ESC>*MI>F Assign character set G2    <ESC>-<n> Underlining ON/OFF  <ESC>/<m> Select vertical tab channels  <ESC>. Printing raster graphics ...
  • Page 142 User Guide Options and accessories Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function      <ESC>[?<n>~ Change emulation   <ESC>[@<n1> <n2>... Set double height   <ESC>[\<n1> <n2>... Change vertical base units     ...
  • Page 143 Options and accessories User Guide Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function      <ESC>[18m Font 8 Default: HQ OCRB      <ESC>[19m Font 9 Default: HQ OCRA      <ESC>[1 g Clear vertical tab at current position <ESC>...
  • Page 144 User Guide Options and accessories Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function      <ESC>[4y Selecting NLQ or HS printing quality at 10 cpi      <ESC>[4z Line density 8 lpi (= line spacing 1/8 inch) ...
  • Page 145 Options and accessories User Guide Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function  <ESC>[g<n1> <n2><8> Set graphics print to 60 dpi  <ESC>[g<n1> <n2><9> Set graphics print to 120 dpi   <ESC>[j Position paper back 1/180"   ...
  • Page 146 User Guide Options and accessories Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function  <ESC>^ Transparent mode for the character following  <ESC>_<n> Overline ON/OFF     <ESC>0 Set line feed to 1/8 inch  <ESC>1 Set line feed to 7/72 inch ...
  • Page 147 Options and accessories User Guide Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function   <ESC><EM>4 Select single sheet operation   <ESC><EM>R Print page     <ESC>F Bold OFF   <ESC>g Set character pitch to 15 cpi ...
  • Page 148 User Guide Options and accessories Epson Epson MTPL XL24 LQ-2550 LQ-2170 Code Function   <ESC>Un Unidirectional print ON/OFF     <ESC>W<n> Continuous double width ON/OFF   <ESC>w<n> Double height print ON/OFF   <ESC>x<n> Set print quality (PQ) ...

  • Page 149: Genicom Ansi Emulation

    Options and accessories User Guide Genicom ANSI Emulation Code Function Acknowledge Bell Back Space Carriage Return Control String Introducer, ESC [ Select printer (Data Control 1) Deselect printer (Data Control 3) Delete Enquiry Escape ESC \ or ST String Terminator ESC c Reset to Initial State (RIS) ESC D or IND...
  • Page 150 User Guide Options and accessories Code Function ESC [ p1 d Vertical Position Absolute (VPA) ESC [ p1 j Horizontal Position Backward (HPB) ESC [ p1 k Vertical Position Backward (VPB) ESC [ p1 q Select Graphics Mode/Density (GENGRM) ESC [ p1 t Special Print Mode (Oversize/Expanded/Bar code Mode –...

  • Page 151: Pjl Commands

    Options and accessories User Guide PJL commands The following PJL commands can be used either with the internal Ethernet interface or with a TallyCom III interface (or compatible). This functionality may be activated via the parameter Jobcntl in the Advanced Menu.

  • Page 152: Barcode

    User Guide Options and accessories Barcode Even the standard version of your printer has the possibility of using up to 23 different barcode types. Barcode mode can be accessed within every emulation. The user can decide whether barcode is activated permanently or activated depending on the situation by means of an escape sequence.

  • Page 153: Us Postnet Barcode

    Options and accessories User Guide US Postnet barcode Postnet is a special US-American type of barcode. It is printed in character size. Numeric values from 0 to 9 are printable. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) are interpreted as barcode figures.

  • Page 154: Kix Barcode

    User Guide Options and accessories KIX barcode The KIX barcode prints numeric values from 0 to 9 and alphanumeric values from A to Z as barcode characters. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) and alphanumeric values from A (hex.

  • Page 155: Large Character Printing

    Options and accessories User Guide Large character printing Certain professional applications may require unusually large character sizes. Therefore your printer has the possibility of scaling standard size characters up to factor 99 by means of control sequences (LCP1). The Header sequence defines the parameters (e.g. height) once. This definition remains until the printer is switched off.

  • Page 156: List Of Additional Control Codes

    User Guide Options and accessories List of additional control codes You can use both the ESC sequences and the control codes. Sequences Control codes Function <ESC>[?10~ — Barcode Off <ESC>[?11~ — Barcode On <ESC> PSC 0 <ESC> \ — Unsecured mode <ESC>...

  • Page 157: Interfaces

    Options and accessories User Guide Interfaces Your printer offers by default the possibility of operating either via USB or Ethernet. Optional, an parallel or serial interface can be used. This chapter informs you about the USB and Ethernet interface and the optional serial and parallel interface and describes the communocation between your computer and the printer.

  • Page 158: Ethernet Interface

    User Guide Options and accessories Ethernet interface The Ethernet interface affords the printer to connect to local area networks. It's attributes are: Hardware  LAN/Ethernet: RJ45, Ethernet 100BaseTX with 100 Mbps (IEEE802.3u), 10Base- T with 10 Mbps (IEEE802.3)  RAM: 8 MB ...

  • Page 159: Parallel Interface (Optional)

    Options and accessories User Guide Parallel interface (optional) The bidirectional parallel interface offers the so called “nibble” mode of the IEEE1284 interface norm. This enables installation in accordance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max. 30,000 bytes per second.

  • Page 160: Serial Interface V.24/Rs232C (Optional)

    User Guide Options and accessories Serial interface V.24/RS232C (optional) Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin connector. Basically 3 lines are already enough for exchanging information between computer and printer (one receive line, one send line, one line for common grounding).

  • Page 161: Interface Cable (Serial Interface)

    Options and accessories User Guide Interface cable (serial interface) The cables used must be shielded. The cable shield must be connected to the connector shield on both ends. It depends on the menu setting whether DTR or RDY is active at pin 4. Input signals Signal Function...

  • Page 162: Protocols

    User Guide Options and accessories Protocols Memory mode XON/XOFF The received characters are stored in a FIFO buffer (first in/first out). The characters are processed in this buffer. The buffer capacity can be adjusted from 0 to 128 Kb. If the buffer is full, the interface signals NOT READY (signal acknowledgement: Level 1, -12 V) and XOFF (hex.

  • Page 163: Enq/Stx Protocol

    Options and accessories User Guide ENQ/STX protocol In addition to this XON/XOFF message, the possibility exists of requesting a status byte from the printer using the ENQ code (hex. 05, dec. 5). The STX code (hex 02, dec. 2) is used to clear any error messages (parity error, buffer overflow).

  • Page 164: Setup

    User Guide Options and accessories Setup  Setup via the printer’s control panel  Web Panel (HTTP/HTML)  TallyCom Admin Physical printer port in Ethernet with TCP/IP When using your printer in a local network with Ethernet connections and the TCP/IP protocol, you have to assign several address informations.

  • Page 165: Options And Accessories

    Options and accessories User Guide Options and accessories Options The following options can be ordered for your printer. Tractor 2, front The push tractor is suitable for fanfold paper. You can use paper formats with a width in the range from 76 to 406 mm; you can set any intermediate format. Part no.: 061052 Autocut facility An additional module for automatic cutting.

  • Page 166: Accessories

    User Guide Options and accessories Accessories Ribbon cassettes Ribbon cassettes are available in the following versions. Name Part no. Ribbon cassette, black 062471 Ribbon cassette, long-life, black 533199 Programming manuals The following programming manuals are available. You can download the manuals from our internet page.
  • Page 167 “All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of information contained in this manual. However, we cannot accept responsibility for any errors or damages resulting from errors or inaccuracies of information herein.”...
  • Page 168 December 2018 DASCOM Europe GmbH v1.2...

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