Table of Contents
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A TROUBLESHOOTING
This section provides Troubleshooting instructions
for the UBA™ Pro Series Universal Banknote
Acceptor (UBA Pro). This section contains the
following information:
•
Introduction
•
Troubleshooting Overview
•
Fault Table Listings
•
Standard and ICB Error and Reject Code
Conditions
•
Calibration Error
Introduction
Most Banknote Acceptor failures are due to minor
causes. Before replacing any parts, make sure that
all assembly and Circuit Board Connectors are
properly fitted and their Harnesses are properly
connected.
Lower than expected Banknote acceptance by the
Acceptor portion of the Unit is often caused when
dust or Iron powder adheres to the Sensors, Rollers
or Banknote Path. Clean the Acceptor section first,
then observe the operating state of the Acceptor in
detail when reinitializing power.
Symptoms/Error
Messages
No external Power is applied to
Banknote
Acceptor is not
working
(does not accept
any Banknotes)
Banknote jams
occur often
Banknote jams
occur often
P/N 960-000211R_Rev. A
UBA™ Pro Series
Universal Banknote Acceptor
A p p e n d i x A
Table A-1 General Fault Conditions
Possible Fault Causes
the Banknote Acceptor
(+12V to +24V DC & GND)
Wrong or inappropriate
connections
Corrupted Software
CPU Board failure
Rollers are dirty or damaged
A pressure Roller Spring is
loose or missing
A foreign object is lodged in
the Transport path and/or
inside the Cash Box.
This observation is important in locating any fail-
ure causes and the possible fault area. If the Accep-
tor Head has to be repaired by disassembling it,
always recalibrate the Sensors following a repair.
Perform all repairs by referring to the Calibration
and Testing in Section 6 and the Disassembly/
Reassembly instructions of this Operation and
Maintenance Manual.
Troubleshooting Overview
This product allows the Operator to perform fault
diagnosis by checking various fault Table listings
against the symptom, and survey the cause(s) of
any failure occurrences during process.
After determining the cause of the failure, execute
the Performance Test, perform a Sensor
readjustment and then repair the Unit by replacing
any appropriate parts deemed necessary.
Fault Table Listings
Table A-1 through Table A-3 lists the various
possible fault conditions that can occur, and the
necessary actions required to correct them.
Corrective Action Required
Verify that the Power Supply +12V to +24V DC and Ground Cables are
connected to their appropriate Pins on the main connector.
Verify that all Harness Connectors are properly seated.
Check for any bent, missing or damaged Pins in the Connector Plugs
and mating Receptacles.
Re-download the correct Software. Refer to "Software Download" on
page 6-3 of this Manual for Software downloading instructions.
Refer to "Performance Test Using a PC" on page 6-8 or "Performance
Test without a PC" on page 6-16 of this Manual, and conduct an Initial
Operational Test. If the test result is Negative (NG), replace the CPU
Board. Make sure to recalibrate the Sensors after CPU Board is
replaced.
Clean all Rollers.
Replace as necessary.
Check all Pressure Roller Springs using a finger pressure test.
Replace as necessary.
Clean the Transport path and remove any foreign object discovered.
© 2020, JAPAN CASH MACHINE CO., LTD.
A - 1
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