Perkinelmer Product Warranty 330 - PerkinElmer LabChip GX User Manual

Table of Contents

PerkinElmer Health Sciences, Inc. ("PerkinElmer") provides a limited warranty to the original purchaser of each product (each, a "Warranty"),

as set forth below. Please note that extended warranty and support plans are available for purchase, under separate agreement. Please

contact PerkinElmer customer support for more information.

LIMITED WARRANTY.

LabChip GX/GX II Instrument Warranty: PerkinElmer warrants to the original purchaser ("Customer") that at the time of shipment to the

Customer, the LabChip GX/LabChip GX II instrument ("Instrument") is free from defects in materials and workmanship, and shall substantially

conform to its published specifications.

Microfluidic Chips Warranty: PerkinElmer warrants to Customer that at the time of shipment to the Customer, the microfluidic chips (each, a

"Chip") are free from defects in material and workmanship, and shall substantially conform to the Chips published specifications. A "defect"

for purposes of this Chip Warranty is defined as any failure that occurs during analysis of the first one hundred (100) samples being run on a

Chip. Customer shall only use solvents and/or reagents supplied by PerkinElmer or expressly recommended by PerkinElmer in conjunction

with the use of the Chip.

Software and Firmware: PerkinElmer warrants that such software and firmware will conform to PerkinElmer's program manuals current at the

time of shipment to Customer when properly installed on the processor and properly used in accordance with the software's end user license

agreement; provided, however, that PerkinElmer does not warrant that the operation of the processor or software or firmware will be

uninterrupted or error-free.

EXCEPT IN THE CASE OF AN AUTHORIZED DISTRIBUTOR OF PERKINELMER, AUTHORIZED IN WRITING BY PERKINELMER TO

EXTEND THIS WARRANTY TO DISTRIBUTOR'S CUSTOMERS, THE WARRANTY HEREIN APPLIES ONLY TO THE CUSTOMER AND MAY

NOT BE ASSIGNED, SOLD OR OTHERWISE TRANSFERRED TO ANY THIRD PARTY.

II.

WARRANTY PERIOD.

Unless otherwise stated in a purchase order, quotation or other purchase and sale documentation agreed to in writing by PerkinElmer, the

warranty period begins upon the date of shipment and shall continue for a period of (i) one (1) year for an Instrument; (ii) sixty (60) days for

Chips; and (iii) ninety (90) days for software and firmware (each, a "Warranty Period"). Customer must notify PerkinElmer of any Warranty

claim prior to expiration of the Warranty Period. Notwithstanding anything to the contrary contained herein, the Warranty Period for data

processing equipment, including data storage devices, processors, printers, terminals, communication interfaces, tape drives and all similar

devices, is in all cases limited to ninety (90) days from the date of shipment to Customer.

III. EXCLUSIONS, LIMITATIONS AND CUSTOMER RESPONSIBILITY.

Instrument Exclusions: It is recognized that some parts by their nature may not function for the Warranty Period applicable to the Instrument.

Therefore, the following are expressly excluded from the Warranty described in Section I above:

• chromatography columns, filaments, energy sources, lamps, power amplifier tubes, graphite tubes, sample cell holders, burner and furnace

chambers, nebulizers, and other similar parts referenced in the Instrument's applicable operating manual;

• equipment or accessories which are identified on applicable price lists, quotations, special promotional materials for which this limited

Warranty may be further limited. Included within this category are items produced by third party manufacturers (as to which PerkinElmer

passes to Customer the warranty it has been provided by the manufacturer) and items which are sold at specially reduced prices with

reduced warranty protection (in some cases, extended warranty protection may be available at an increased price); and

• loss, damage, or defects resulting from transportation to the Customer' facility, improper or inadequate maintenance by Customer,

Customer-supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for

the Instrument or improper site preparation or maintenance.

Chip Exclusions: The Chip Warranty described in Section I above does not extend to any Chip which has been:

• the subject of an accident, misuse, or neglect;

• modified by a party other than PerkinElmer;

• used in a manner not in accordance with the instructions contained in the product's user manual;

• used with solvents and/or reagents not supplied by PerkinElmer and/or recommended in writing by PerkinElmer; and/or

• used for an assay or application which has not been approved by PerkinElmer.

Customer Responsibilities: In order for a product to be covered under any Warranty described herein, Customer must comply with the

following terms:

• The product must be used under normal installation and application conditions as described in the applicable product's user manual

• The product must be maintained as described in the applicable user manual.

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PerkinElmer Product Warranty

LabChip GX User Manual