Computer Software Lock-Ups - PerkinElmer LabChip GX User Manual

Computer Software Lock-Ups

If a computer or software lock-up occurs:
1
2
3
4
V4.2
Try to exit and then re-launch the LabChip GX software.
If this is not successful, exit the application using the Task
Manager:
Right-click in the desktop menu bar and select Task
a
Manager.
b Click the Applications tab.
While holding down the Shift key, select all running
c
applications.
d Hold the Ctrl key and click End Task.
If the Task Manager cannot be accessed, try one or all of the
following:
• Press the Ctrl, Alt, and Delete keys on the keyboard
simultaneously.
• Perform a hard reboot by turning off the computer and then
restarting it.
• Power cycle the LabChip GX instrument.
Contact PerkinElmer Technical Support (see
LabChip GX User Manual
Troubleshooting and Diagnostics 299
page 3).
PerkinElmer