Tidal Engineering Synergy Series Technical Manual page 337

Trouble Shooting
If the barcode scanner does not work with the Synergy Controller try the following troubleshooting steps.
Test the Scanner on a PC
To test the functioning of the scanner, plug it into the keyboard port on you PC. Open a text editor such as
notepad. Then scan Test Label 1 on the previous page. If the scanner is functioning correctly the text
"123456-78" should appear in Notepad's Find Dialog box. The "Ctrl F" prefix will not show up in notepad. If
the scanner does not output text or the output is incorrect then go back to the beginning of this manual and
follow the scanner setup procedure one more time. If the problem continues to persist, consult your
scanner's user manual.
Test Macros on the Synergy Controller
If the scanner is functioning correctly, the next step is to test the macro feature of the Synergy Controller.
Plug a standard PS/2 keyboard into the Synergy Controller. To run a macro press "CTRL F" then type the
Macro name "123456-78" and hit enter. The macro should run successfully. If it does not run successfully,
you should check your macro file on your PC for syntax accuracy and save it to a disk or USB key. Then
import the macro into the Synergy Controller and try running it again.
Synergy Controller Technical Manual, Revision H Page 337