Ricoh G-P2 Service Manual page 52

G160 Service Manual
SC
Symptom
[Level]
If a problem always occurs in a specific condition (for example. printer driver setting,
image file), the problem may be caused by a software error. In this case, the
following data and information needs to be sent back to your product specialist.
Symptom / Possible Causes / Action taken
Summary sheet (SP mode "1 Service/Printer SP", SP 1004 [Print Summary])
SMC - All (SP 5990 2)
SMC - Logging (SP 5990 4)
Printer driver settings used when the problem occurs
All data displayed on the screen (SC code, error code, and program address
where the problem is logged.)
Image file which causes the problem, if possible
Possible Cause/Required Action
1. Check if the RAM, DIMM and SD card in
slot 1 are properly connected.
2. Reinstall the controller system firmware.
3. Replace the controller.
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23-Feb-06