Ricoh Aficio GX7000 User Manual

Ricoh Aficio GX7000 User Manual

Ricoh aficio gx7000: user guide
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Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information
before using the machine.
Read This First
1
Preparing for Printing
2
Printer Driver
3
Monitoring and Configuring the Printer
4
Maintaining
5
Troubleshooting
6
Appendix
7

User Guide

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Table of Contents
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Summary of Contents for Ricoh Aficio GX7000

  • Page 1: User Guide

    User Guide Read This First Preparing for Printing Printer Driver Monitoring and Configuring the Printer Maintaining Troubleshooting Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Read This First About This Product..............................7 Introduction..............................7 Trademarks..............................7 Disclaimer...............................8 User's Notes..............................8 Manuals for This Printer..........................11 How to Read This Manual..........................12 Description for the Specified Model......................12 Symbols................................12 Installing User Guide...........................13 How to Use User Guide..........................14 Removing the User Guide...........................16 Guide to Components............................17 Machine Body..............................17 Machine Rear...............................18...
  • Page 4 Connecting the Computer and Installing the Software (USB Connection)..........57 Before Installing the Software (USB)......................57 Quick Install for USB............................58 Connecting the Computer and Installing the Software (Network Connection)..........61 Before Installing the Software (Network Interface Board)...............61 Quick Install for Network..........................64 Checking the Printer Status and Settings using the Printer's Control Panel (List/Test Print Menu).....66 Interpreting the Configuration Page......................66 Confirming the Connection Method.......................67 Installing the Printer Driver (USB)........................69...
  • Page 5 Canceling Printing............................107 Canceling Printing from the Status Monitor.....................107 Canceling Printing Using the [Job Reset] Key of the Printer..............107 Canceling Printing from the Taskbar......................108 4. Monitoring and Configuring the Printer Using the Status Monitor..........................109 Receiving Notification of Print Job Status via the Status Monitor............109 Using SmartDeviceMonitor for Client......................110 Using Notification via SmartDeviceMonitor for Client................111 Specifying the Settings for Monitoring the Printer...................112...
  • Page 6 Restricting Printer Functions...........................152 Locking the Keys............................152 Unlocking the Keys............................152 Replacing a Print Cartridge...........................154 Checking the Remaining Ink........................154 Replacing a Print Cartridge........................156 Handling Print Cartridges.........................158 Cleaning.................................160 Moving................................161 Moving a Short Distance..........................161 Moving a Long Distance...........................162 Disposing................................163 When Not Using for a Long Period of Time....................164 6.
  • Page 7 Removing Paper Jammed under the Top Cover..................187 Removing Paper Jammed around the Guide Board................190 Removing Paper Jammed in the Duplex Unit (optional).................193 If You Cannot Remove Jammed Paper....................195 Print Results Are Not Satisfactory.........................200 Prints are Unsatisfactory..........................200 Colors Do Not Match the Displayed Image...................202 Positions Do Not Match the Displayed Image..................202 Other Problems............................203 Checking the Consumables........................205...
  • Page 8 Printer Error..............................238 Network Interface Board Error.........................238 Envelope Selector Position Mismatch......................239 7. Appendix Updating the Firmware..........................243 Checking the Current Printer Driver Version....................244 Software on the CD-ROM..........................245 Files................................245 RPCS Raster Printer Drivers........................245 SmartDeviceMonitor for Client.........................246 Manuals (HTML files)..........................246 Cautions to Take When Using in a Network....................248 Using DHCP...............................248 Electromagnetic Interference........................249 Specifications..............................250...
  • Page 9: Read This First

    1. Read This First About This Product This section tells you about the product. Introduction This manual describes detailed instructions on the operation and notes about the use of this machine. To get maximum versatility from this machine, all operators are requested to read this manual carefully and follow the instructions.
  • Page 10: Disclaimer

    1. Read This First ® Microsoft Windows Vista Ultimate ® Microsoft Windows Vista Enterprise ® Microsoft Windows Vista Business ® Microsoft Windows Vista Home Premium ® Microsoft Windows Vista Home Basic • The product names of Windows Server 2003 are as follows: ®...
  • Page 11 About This Product • During printing, do not move the printer or open its covers. • Do not open the left, top, or right front cover during printing. If you do, printing will stop. • During printing, do not pull out a paper tray. Printing will stop and the paper will jam. •...
  • Page 12 1. Read This First life is calculated based on the number of pages that it can print on plain paper in [Speed priority] mode. • This printer is designed to have an operational life of 5 years or be good for 150,000 pages. •...
  • Page 13: Manuals For This Printer

    About This Product Manuals for This Printer Read the appropriate manual according to what you want to do. Quick Installation Guide This guide briefly explains how to unpack and install the printer. User Guide (HTML) This guide, which is on the CD-ROM, explains in detail how to use the printer. The guide explains how to make network and printer driver settings, and how to make and check printer settings using a Web browser and other utilities.
  • Page 14: How To Read This Manual

    1. Read This First How to Read This Manual Be sure to read this section before anything else. • This guide uses Windows XP procedures for its examples. Procedures and screens might vary depending on the operating system you are using. •...
  • Page 15: Installing User Guide

    How to Read This Manual Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information”. Indicates important safety notes. Ignoring these notes could result in moderate or minor injury, or damage to the machine or to property. Be sure to read these notes.
  • Page 16: How To Use User Guide

    1. Read This First After inserting the CD-ROM, the [Driver, Manual & Utility] dialog box appears. If it does not, double- click the CD-ROM drive icon under [My Computer] or [Explorer], and then double-click [SETUP.EXE]. Select a language for the interface, and then click [OK]. Click [User Guide].
  • Page 17: Opening From The Printer Driver

    How to Read This Manual When using a non-recommended browser When using Internet Explorer 3.02 or Netscape Navigator 4.05 or later versions, a simplified User Guide is displayed. • If the simplified User Guide does not automatically appear, in the CD-ROM's [unv] folder, open index.htm.
  • Page 18: Removing The User Guide

    1. Read This First Start Windows, and insert the provided CD-ROM into the CD-ROM drive. After inserting the CD-ROM, the [Driver, Manual & Utility] dialog box appears. If it does not, double- click the CD-ROM drive icon under [My Computer] or [Explorer], and then double-click [SETUP.EXE].
  • Page 19: Guide To Components

    Guide to Components Guide to Components The names and functions of parts of the printer body, control panel, and options are explained. Machine Body This is a front view of the printer. BAJ008S BAJ034S 1. Top cover Normally, keep this cover closed. If you cannot locate paper jams, or jammed paper cannot be removed easily, you can check the condition of paper from the top of the printer.
  • Page 20: Machine Rear

    1. Read This First 5. Tray 1 Load paper here. If you want to print on paper larger than A4 or letter size, pull the tray extension out. 6. Envelope selector For envelopes, set the lever to the rear position ;...
  • Page 21: Control Panel

    Guide to Components BAJ027S 1. USB slot Connect the USB cable from the computer here. 2. Rear Cover Remove this when attaching the duplex unit. Remove this to open guide board, and then remove paper jammed inside the printer. 3. Vent Air is vented here to prevent the inside of the printer from getting too warm.
  • Page 22: Alert Indicator

    1. Read This First BAJ301S 1. Display Displays current printer status and error messages. 2. Print Cartridge End LED Each LED corresponds to a print cartridge. From the left, the LEDs show the status of the black (K), cyan (C), magenta (M), and yellow (Y) cartridges.
  • Page 23 Guide to Components To apply this function: under [Maintenance], set [Key Repeat] to [On]. 9. [#Enter] key Press this key to execute menu items selected on the display. 10. [Escape] key Press this key to return to the previous condition on the display. 11.
  • Page 24: Making Printer Settings Using The Control Panel

    1. Read This First Making Printer Settings Using the Control Panel This section explains how to change the default settings of the printer and provides information about the parameters included in each menu. For details about procedures and settings, see the information under Counter Menu Show Counter...
  • Page 25 Making Printer Settings Using the Control Panel Menu Key Repeat Paper Feed Test De-condensation System Menu Auto Continue Sub Paper Size Energy Saver Notify by Email Unit of Measure Ink CU Replace Env.Slctr.Alert Host Interface Menu I/O Timeout Network Setup USB Setting Language Menu...
  • Page 26 1. Read This First Menu Italian Dutch Spanish • p.131 "Checking the Number of Printed Pages using the Control Panel (Counter Menu)" • p.96 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)" • p.66 "Checking the Printer Status and Settings using the Printer's Control Panel (List/Test Print Menu)" •...
  • Page 27: Options

    Options Options This section explains the names and functions of the various available options. Network Interface Board Type GX3 By installing this optional network interface board in the machine, you can print over the network. AKR127S 1. Ethernet Port Use a network interface cable to connect the printer to a network. Paper Feed Unit TK1060 This optional tray can hold 250 sheets.
  • Page 28: Duplex Unit Ad1020

    1. Read This First If you want to print on paper larger than A4 or letter size, pull the tray 2 cover extension out and attach it to Tray Duplex Unit AD1020 Turns the paper over when performing duplex printing. BAJ002S 1.
  • Page 29: Multi Bypass Tray By1010

    Options Pressing the catches on both sides of the duplex unit, carefully detach the duplex unit from the printer body. BAJ041S Reattach the duplex unit. BAJ005S Push the duplex unit firmly to avoid a paper jam. Multi Bypass Tray BY1010 Use this tray to feed in sheets manually.
  • Page 30: Detaching And Reattaching The Multi Bypass Tray

    1. Read This First 2. Bypass tray extension Pull this out according to the paper size. 3. Wheel Use this to wind out paper that became jammed after being fed in from the bypass tray. Detaching and Reattaching the Multi Bypass Tray To clear a paper jam, you might have to detach the multi bypass tray.
  • Page 31: Recommended Functions

    Recommended Functions Recommended Functions This section lists useful and recommended functions. Automatically selecting the tray for printing See p.96 "Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu)". Copy-guard of printed documents for preventing information leaks See p.103 "Printing". Notifying the printer status by e-mail on an occasion such as if the printer runs out or paper or paper is jammed See p.117 "Notifying the Printer Status by E-mail".
  • Page 32 1. Read This First...
  • Page 33: Preparing For Printing

    2. Preparing for Printing Setting Up the Hardware This section explains how to install the printer. Checking the Computer and Installation Area The printer's location should be carefully chosen because environmental conditions greatly affect its performance. The area where the printer is to be placed •...
  • Page 34 2. Preparing for Printing ZDJX006J TS4K031E • White area: Permissible Range • Gray area: Recommended Range • The diagram below shows the ideal clearance for loading paper, replacing print cartridges, and removing jammed paper 16 cm (6.3 inches) 3 cm (1.2 inches) 19 cm (7.5 inches) 10 cm (4 inches)
  • Page 35: Check The Power Source

    Setting Up the Hardware Check the power source • Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur. • Place the machine on a strong and level surface. Otherwise, the machine might fall and cause personal injury.
  • Page 36: Checking The Supplied Items And Unpacking The Printer

    2. Preparing for Printing • To operate this printer, your computer must have at least the amount of memory necessary to run its operating system. • The machine does not support Windows XP/Vista 64-Bit Edition or Windows Server 2003 64-Bit Edition.
  • Page 37: Attaching The Options

    Setting Up the Hardware Lift the printer and move it to the place where you want to install it. Always lift and carry the printer with another person. Grip the indented area at the base of the printer's sides, as shown. Lift and carry the printer slowly and carefully. BAJ017S Remove the orange tape from the printer body.
  • Page 38 2. Preparing for Printing Using a coin, turn the network interface board cover screw counterclockwise, and then remove the cover. BAJ040S Remove the spacer in the network interface board cover. AKR130S The removed spacer will not be used again. Align the network interface board notch with the triangular mark on the printer, and then push in the network interface board by pressing the part marked “PUSH”.
  • Page 39: Attaching The Paper Feed Unit Tk

    Setting Up the Hardware • If the network interface board is not installed properly, repeat the entire installation procedure. If you cannot install it properly even after attempting reinstallation, contact your sales or service representative. • Dispose of the removed component as general plastic waste or hand it in for collection. Attaching the Paper Feed Unit TK1060 •...
  • Page 40: Attaching The Duplex Unit Ad

    2. Preparing for Printing BAJ082S After attaching the paper feed unit, you must register where to start printing on paper loaded in the paper feed unit. • Align the paper feed unit and printer using their corners. • When the printer is placed on top of the paper feed unit, installation is complete. •...
  • Page 41: Attaching The Multi Bypass Tray By

    Setting Up the Hardware Fully insert the duplex unit. Paper jams can occur if the unit is not properly connected. Be sure to push the unit firmly into position. BAJ005S • Dispose of the removed component as general plastic waste or hand it in for collection. Attaching the Multi Bypass Tray BY1010 Make sure the printer's power cord is unplugged.
  • Page 42: Installing The Print Cartridges

    2. Preparing for Printing Installing the Print Cartridges • If ink comes into contact with your eyes, rinse immediately in running water. For other symptoms, consult a doctor. • If ink is ingested, induce vomiting by drinking a strong saline solution. Consult a doctor immediately. •...
  • Page 43: Plugging In The Power Cord And Turning The Power On

    Setting Up the Hardware Check the orientation of each cartridge, and then install them gently. BAJ039S Install in the following order from the left: black, cyan, magenta, and yellow. Push in each cartridge by pressing on the PUSH area. Repeat steps 3 to 4 for all four cartridges. Close the right front cover.
  • Page 44 2. Preparing for Printing • Do not handle the machine while the cartridge is being filled. Ink filling begins when the machine's power is switched on. Until the "Loading Ink..." message disappears from the control panel. Remove the orange tape from around the power cord. Plug the power cord fully into the printer.
  • Page 45: Loading Paper

    Setting Up the Hardware The printer starts feeding ink into its print-heads (taking approximately 6 minutes). Make sure the "Ready" message is displayed on the control panel. Do not switch off the power of the machine during this period. Make sure the plug is not removed from the wall outlet.
  • Page 46 2. Preparing for Printing Lift off the tray 1 cover. BAJ024S Do not place the paper tray cover on top of the printer. While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size. BAJ020S Beforehand, make sure to squeeze the front end paper guide, and then expand the guide.
  • Page 47 Setting Up the Hardware Squeeze the front end paper guide, and then slide it to meet the edge of the paper. BAJ043S Re-attach the tray 1 cover. BAJ022S Push tray 1 gently in until it stops. BAJ044S Loading Paper Larger than A4/Letter (Tray1) Follow the procedure below to use the paper tray extension for paper larger than A4/Letter size, such as Legal size paper.
  • Page 48 2. Preparing for Printing • Load Legal size paper in orientation. Hold the Tray 1 grip, pull the tray halfway out, lift it slightly ( ), and then pull it out further ( ). BAJ025S Pull tray 1 completely out. Take care not to drop it. Lift off the tray 1 cover.
  • Page 49 Setting Up the Hardware Pull out the paper tray extension. BAJ046S Slide the tabs back into place to lock the paper tray extension into position. BAJ047S While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size.
  • Page 50 2. Preparing for Printing Load paper with the print side face down but not over the limit mark. BAJ049S Squeeze the front end paper guide, and then slide it to meet the edge of the paper. BAJ050S Pull out the tray 1 output ramp extension together with the tray 1 cover extension. BAJ084S...
  • Page 51 Setting Up the Hardware Re-attach the tray 1 cover. BAJ051S Push tray 1 gently in until it stops. BAJ052S Loading Paper into Tray 2 Follow the procedure below to load paper into tray 2. You can load plain paper and inkjet plain paper in tray 2. A4/Letter size paper is loaded here.
  • Page 52 2. Preparing for Printing Hold the Tray 2 grip, pull the tray halfway out, lift it slightly ( ), and then pull it out further ( ). BAJ032S Pull tray 2 completely out. Take care not to drop it. Lift off the tray 2 cover. BAJ088S Do not place the paper tray cover on top of the printer.
  • Page 53 Setting Up the Hardware Load paper with the print side face down but not over the limit mark. BAJ080S Re-attach the tray 2 cover. BAJ021S Push tray 2 gently in until it stops. BAJ023S Loading Paper Larger than A4/Letter (Tray2) Follow the procedure below to use the paper tray extension for paper larger than A4/Letter size, such as Legal/8 "...
  • Page 54 2. Preparing for Printing Hold the Tray 2 grip, pull the tray halfway out, lift it slightly ( ), and then pull it out further ( ). BAJ032S Pull tray 2 completely out. Take care not to drop it. Lift off the tray 2 cover. BAJ088S Do not place the paper tray cover on top of the printer.
  • Page 55 Setting Up the Hardware Pull out the paper tray extension. BAJ046S Slide the tabs back into place to lock the paper tray extension into position. BAJ047S While squeezing the catch on the paper guide, slide the guide so it is positioned according to the paper size.
  • Page 56 2. Preparing for Printing Load paper with the print side face down but not over the limit mark. BAJ049S Pull out the tray 2 cover extension. BAJ085S Re-attach the tray 2 cover. BAJ074S...
  • Page 57: Printing A Configuration Page

    Setting Up the Hardware Push tray 2 gently in until it stops. BAJ023S Loading Paper into Bypass Tray (optional) Follow the procedure below to load paper into bypass tray. A4/Letter size paper is loaded here. Pull the bypass tray extension out all the way. Load paper in the bypass tray with the side to be printed on facing up.
  • Page 58 2. Preparing for Printing Press the [Menu] key. BAG053S Press the [ ] or [ ] key to display [List/Test Print], and then press the [#Enter] key. Menu: List/Test Print Press the [ ] or [ ] key to display [Config. Page], and then press the [#Enter] key. List/Test Print: Config.
  • Page 59: Connecting The Computer And Installing The Software (Usb Connection)

    Connecting the Computer and Installing the Software (USB Connection) Connecting the Computer and Installing the Software (USB Connection) After setting up the hardware and making a test print, connect the printer to your computer. This section explains how to connect the printer to a computer using a USB cable, and how to install the software using “Quick Install”.
  • Page 60: Quick Install For Usb

    2. Preparing for Printing Remove the seal on the USB slot located on the rear of the printer, and then insert the USB cable's hexagonal (type B) plug firmly into the slot. BAJ056S Insert the USB cable's rectangular (type A) plug firmly into the computer's USB slot. •...
  • Page 61 Connecting the Computer and Installing the Software (USB Connection) Notes on the Installation (USB Connection) If the message “Digital Signature Not Found” or the [Software Installation] , [Hardware Installation] or [Windows can't verify the publisher of this driver software] dialog box appears: 1.
  • Page 62 2. Preparing for Printing Check the installation result, and then click [Next >]. Install User Guide. Click [Finish]. The printer driver and User Guide are now installed. If the message “Digital Signature Not Found” or the [Found New Hardware Wizard] or [Hardware Installation] dialog box appears, see “Notes on the Installation”.
  • Page 63: Connecting The Computer And Installing The Software (Network Connection)

    Connecting the Computer and Installing the Software (Network Connection) Connecting the Computer and Installing the Software (Network Connection) After setting up the hardware and making a test print, connect the printer to your computer. This section explains how to connect the printer when it is fitted with the optional network interface board to a computer via Ethernet cable, and how to use “Quick Install”.
  • Page 64 2. Preparing for Printing Check the LEDs on the Ethernet port AKR136S 1. Indicator (green) Remains green as long as the machine is properly connected to the network via 100 BASE-TX cable. Unlit if 10 BASE-T cable is connected. 2. Indicator (orange) Lights whenever the printer is sending or receiving data via the network.
  • Page 65: Host Interface

    Connecting the Computer and Installing the Software (Network Connection) Press the [Power] key. BAG052S Press the [Menu] key. BAG053S The Menu screen appears on the display. Press the [ ] or [ ] key to display the [Host Interface] menu, and then press the [#Enter] key.
  • Page 66: Quick Install For Network

    2. Preparing for Printing . 0. 0. 0 To get an IP address for the printer, contact your network administrator. The value moves by 10 if the [ ] or [ ] key is kept pressed. When the [#Enter] key is pressed, the cursor moves to the next field. Press the [#Enter] key.
  • Page 67 Connecting the Computer and Installing the Software (Network Connection) Select a language for the interface, and then click [OK]. Click [Quick Install for Network]. Read the entire license agreement carefully. If you accept its terms, click [I accept the agreement], and then click [Next >]. The search for the network printer starts.
  • Page 68: Checking The Printer Status And Settings Using The Printer's Control Panel (List/Test Print Menu)

    2. Preparing for Printing Checking the Printer Status and Settings using the Printer's Control Panel (List/Test Print Menu) Using the List/Test Print menu on the control panel, you can print a configuration page to check whether the printer is working properly and to ascertain the printer's status and settings. Config.
  • Page 69: Confirming The Connection Method

    Confirming the Connection Method Confirming the Connection Method This printer supports local and network connection. Before installing the drivers, check how the printer is connected. Follow the driver installation procedure that is appropriate to the connection method. Local Connection If the printer is connected via USB, install the necessary software by inserting the supplied CD-ROM into your computer and then clicking [Quick Install for USB].
  • Page 70 2. Preparing for Printing • With a network connection, you can use the Windows printer port to send print jobs to the printer directly (peer-to-peer transfer) or use the printer as a network printer and send print jobs to the printer from a client computer via a print server.
  • Page 71: Installing The Printer Driver (Usb)

    Installing the Printer Driver (USB) Installing the Printer Driver (USB) This section explains how to install only the printer driver when the printer is connected to a computer via USB. If you installed the printer driver by performing Quick Install for USB, there is no need to install it again here.
  • Page 72 2. Preparing for Printing Read the entire license agreement carefully. If you accept its terms, click [I accept the agreement], and then click [Next >]. Click [Connected with USB cable], and then click [Next >]. Check again that the power of the printer is off, and then click [Next >]. Check that the dialog box below appears.
  • Page 73: Sharing The Printer

    Installing the Printer Driver (USB) • For details about installing User Guide only, see p.13 "Installing User Guide". • For details about sharing the printer, see p.71 "Sharing the Printer". • p.206 "If a Message Appears during Installation" • p.170 "If Test Print Fails" Sharing the Printer This section explains how to share the printer over a network by connecting it via USB to a computer acting as a print server.
  • Page 74 2. Preparing for Printing • p.72 "Setting Up a Client Computer" Setting Up a Client Computer Follow the procedure below to configure a computer as a client computer and connect it to the shared printer. Make this setting when installing the printer driver from the CD-ROM provided. •...
  • Page 75 Installing the Printer Driver (USB) • When the CD-ROM is inserted, the [Driver, Manual & Utility] dialog box appears. If it does not, double-click the CD-ROM drive icon under [My Computer] or [Explorer], and then double-click [SETUP.EXE]. • If the message prompting you to restart the computer appears, restart the computer.
  • Page 76 2. Preparing for Printing Specifying the Interface and Network Settings using the Printer's Control Panel (Host Interface Menu) In the Host Interface menu, you can make network settings and settings for the computer to printer USB connection (if used). Settings made using the Host Interface menu remain effective even if you turn the printer off.
  • Page 77 Specifying the Interface and Network Settings using the Printer's Control Panel (Host Interface Menu) When DHCP is set to on, the subnet mask cannot be changed. To change it, set DHCP to off. Contact your network administrator for information about the network configuration. Default: 0.0.0.0 Gateway Address You can specify the gateway address.
  • Page 78: Changing The Host Interface Menu

    2. Preparing for Printing Changing the Host Interface Menu This section gives an example of changing a setting in the Host Interface menu. Press the [Menu] key. BAG053S Press the [ ] or [ ] key to display [Host Interface], and then press the [#Enter] key. Menu: Host Interface Press the [ ] or [ ] key to display [I/O Timeout], and then press the [#Enter] key.
  • Page 79: Installing The Drivers For Network Connection

    Installing the Drivers for Network Connection Installing the Drivers for Network Connection This section explains how to install the printer driver for a network printer and configure it according to the printer port. Using this Printer as the Windows Printing Port Network connections can be established through Ethernet.
  • Page 80: Installing The Printer Driver (Network)

    2. Preparing for Printing Connection Method Available Ports SmartDeviceMonitor for Client port Ethernet LPR port Using as a Network Printer This printer can be used as the Windows network printer. Windows 2000/XP/Vista Windows Server 2003 Windows NT 4.0 Print Server Windows 98/Me Windows 2000/XP/Vista Windows NT 4.0...
  • Page 81 Installing the Drivers for Network Connection Select an interface language, and then click [OK]. Click [Printer Driver]. The software license agreement appears in the [<License Agreement>] dialog box. Read the entire license agreement carefully. If you accept its terms, click [I accept the agreement], and then click [Next >].
  • Page 82 The [Port Name] text box automatically obtains a port name. Change this name if necessary. When screen for Device selection appears, select “RICOH Network Printer Driver C Model”. Click [Finish] in the [Add Standard TCP/IP Printer Port Wizard] dialog box.
  • Page 83 Installing the Drivers for Network Connection Configure the default printer as necessary. Click [Continue]. The printer driver installation starts. Select whether or not to open the Status monitor automatically. Click [Next >]. Click [Finish] in the installation completion dialog box. A message about restarting the computer may appear.
  • Page 84: Using As The Windows Network Printer

    2. Preparing for Printing Click [Port:], and then click [Add]. Click [LPR Port], and then click [OK]. If [LPR Port] does not appear, see Windows Help and install it. Enter the printer's IP address in the [Name or address of server providing lpd] box. Enter “lp”...
  • Page 85 Installing the Drivers for Network Connection • If you print with a Windows XP/Vista or Windows Server 2003 print server, notification functions of SmartDeviceMonitor may not be used with the client. • If you print with a Windows NT 4.0 print server, install the printer driver before you connect the print server to the printer.
  • Page 86: Installing The Desktopbinder - Smartdevicemonitor For Client

    2. Preparing for Printing • A message about restarting the computer may appear. Restart the computer to complete installation. • A message appears if there is a newer version of the printer driver already installed. If there is, you cannot install the printer driver using Auto Run. If you still want to install the printer driver, use [Add Printer].
  • Page 87 Installing the Drivers for Network Connection Check the specified setting, and then click [Next >]. Click [Complete]. If you are required to restart the computer after installing SmartDeviceMonitor for Client, restart the computer. • After inserting the CD-ROM, the “Drivers, Manual & Utilities” dialog box appears. If it does not, doubleclick the CD-ROM drive icon under [My Computer] or [Explorer], and then double click [Setup.exe].
  • Page 88: Paper

    2. Preparing for Printing Paper This section explains the available paper types and how to load paper. Compatible Paper Types You can use various types of paper. • Plain paper This paper is normally used for copying and printing. Unlike inkjet plain paper or glossy paper, it is uncoated.
  • Page 89 Paper Type Size Paper capacity A6 (105 × 148 mm) Maximum paper output capacity: 150 sheets B4 (257 × 364 mm) B5 JIS (182 × 257 mm) 11" × 17" Letter (8 " × 11") Legal (8 " × 14") "...
  • Page 90 2. Preparing for Printing Type Size Paper capacity Plain / Inkjet Plain Paper A3 (297 × 420 mm) Maximum paper capacity: 250 sheets (A3/11" × 17" (90 g/ A4 (210 × 297 mm) (24 lb.) or more); 200 sheets) B4 (257 × 364 mm) Maximum paper output B5 JIS (182 ×...
  • Page 91 Paper Type Size Paper capacity 320 × 450 mm 12" × 18" " × 5 " Executive (7 " × 10 ") 8" × 13" " × 13" " × 13" Custom paper sizes Vertical: 127.0-1295.4 mm (5.00-51.00 inch), Horizontal: 55.0-330.0 mm (2.17-12.99 inch) Glossy Paper...
  • Page 92: Paper Handling Precautions

    2. Preparing for Printing Paper Handling Precautions To ensure optimum print results, take care when handling paper before and after printing. Loading Precautions To ensure correct printing, handle the paper carefully. Cautions when Loading Paper • Pull the tray completely out before loading it with paper. •...
  • Page 93 Paper Correct Orientation of Preprinted Paper When Loaded in the Tray 1 or Tray 2 (optional) Load paper print side down, shorter edge pointing in the paper feed direction. Set paper according to the orientation of the print image, as follows. BAH001S Correct Orientation of Preprinted Paper When Loaded in the Bypass Tray Load paper print side up, shorter edge pointing in the paper feed direction.
  • Page 94: Paper Storage Precautions

    2. Preparing for Printing 2. To print over a landscape image: Load paper so that its right edge is pointing in the paper feed direction. Paper Storage Precautions This section gives cautions on storing paper. If stored under adverse conditions, even paper suitable for printing can cause paper jams, poor print quality, or machine malfunctions.
  • Page 95: Non-Compatible Paper

    Paper • Ink smearing can be caused by environmental conditions (such as high humidity) and the type of image being printed (such as ink-heavy images).If smearing occurs, set [Print Quality] to [Quality priority] or [Speed priority]. This may stop the ink smearing. •...
  • Page 96: Printable Area

    2. Preparing for Printing • already printed on (such as the back of preprinted paper) • preprinted (unless specified) • heat sensitive/non-carbon • too thick or thin • pre-stitched • glued or tacked • stapled or clipped together • dark in places •...
  • Page 97 Paper When printing on envelopes, the following print area limitations apply. a. Output Direction b. Printable Area c. 8 mm (0.4 inches) d. 38 mm (1.5 inches) e. 3 mm (0.2 inches)
  • Page 98: Specifying The Paper Settings Using The Printer's Control Panel (Paper Input Menu)

    2. Preparing for Printing Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu) This section explains the settings you can specify in the Paper Input menu, such as those for the size and type of the paper loaded in each tray. The very first time you load paper or anytime you change to a different size or type of paper, you must specify the paper settings using “Paper Input Menu”...
  • Page 99: Paper Input

    Specifying the Paper Settings using the Printer's Control Panel (Paper Input Menu) On the control panel, press the [Menu] key. BAG053S Press the [ ] or [ ] key to display [Paper Input], and then press the [#Enter] key. Menu: Paper Input Press the [ ] or [ ] key to display [Tray Paper Size], and then press the [#Enter] key.
  • Page 100 2. Preparing for Printing...
  • Page 101: Printer Driver

    3. Printer Driver Two Types of Printer Properties Dialog Box There are two types of printer properties dialog box, namely: Custom Setting and Multi-tab. The default is Custom Setting. • Custom Setting This type is suitable for users who rarely need to change printer properties settings and print using generally the same settings.
  • Page 102: Opening From An Application

    3. Printer Driver Click the icon of the printer, and then click [Printing Preferences...] on the [File] menu. The printing preferences dialog box appears. Opening from an Application If you open the printer properties dialog box from an application, the factory settings appear. Change the settings as required and carry out printing.
  • Page 103: Specifying Settings On [Accessories] Tab

    Specifying Settings on [Accessories] Tab Specifying Settings on [Accessories] Tab If the printer and computer are not configured for bidirectional communication, open the printer driver and specify the optional units attached to the printer and the size and type of paper loaded in the printer. Conditions for Bidirectional Communication Bidirectional communication allows information about paper size and feed direction settings to be automatically sent to the printer.
  • Page 104 3. Printer Driver Windows 2000/Vista or Windows NT 4.0 On the [Start] menu, point to [Settings] (Windows Vista: [Control Panel]), and then click [Printers]. The [Printers] window appears. Click the icon of the printer you want to use. On the [File] menu, click [Properties] (Windows Vista: Right-click the icon of the printer, and then click [Properties]).
  • Page 105: Printing

    Printing Printing Follow the procedure below to print on plain paper. • You can load 100 sheets in the optional bypass tray unit. • You can load [Plain], [Inkjet Plain Paper] and [Glossy paper] in tray 2. • Curled paper may jam. Straighten any curls before loading. •...
  • Page 106: Unauthorized Copy Control

    3. Printer Driver Make the necessary settings, and then click [OK]. The printer properties dialog box closes. Make print settings, and then click [OK]. • If you set [Paper Type] to [Glossy Paper] in the printer properties dialog box, be sure to remove each sheet as it is delivered to the tray 1 cover.
  • Page 107 Printing Printing a document using [Data security for copying] AQR147S 1. The pattern and text you have set is printed. a: Text b: Pattern 2. The document is copied to the machine that the Copy Data Security unit is installed. 3.
  • Page 108: Important Notice

    3. Printer Driver • When selecting [Level Color], [Unauthorized copy...] is not available. • When selecting [Use error diffusion] and [Whole page], [Unauthorized copy...] is not available. Important Notice • The supplier does not provide warranty regarding the appearance of print patterns and other copy protection features.
  • Page 109: Canceling Printing

    Canceling Printing Canceling Printing Print jobs can be canceled from either a printer or computer. How to cancel print jobs differs according to their job status. Check the job status first. Canceling a Print Job Being Printed Cancel the print job from the Status monitor or by pressing the [Job Reset] key of the printer. Canceling a print job in queue Cancel the print job from the taskbar of the computer.
  • Page 110: Canceling Printing From The Taskbar

    3. Printer Driver If you press the [Job Reset] key while the printer is receiving print data for a print job (the Data in lamp is blinking), that print job is also canceled. Press the [Job Reset] key. BAG055S It will take a few moments for printing to stop. Canceling Printing from the Taskbar Follow the procedure below to cancel a print job in queue.
  • Page 111: Monitoring And Configuring The Printer

    4. Monitoring and Configuring the Printer Using the Status Monitor Using the Status monitor, you can check the print job status, error messages amount of remaining ink, and other printer status information. • p.154 "Replacing a Print Cartridge" • p.212 "Status Monitor Errors" •...
  • Page 112: Using Smartdevicemonitor For Client

    4. Monitoring and Configuring the Printer Using SmartDeviceMonitor for Client SmartDeviceMonitor for Client is an application that has functions such as the peer-to-peer printing machine monitoring. We recommend you install this application on the client computer. SmartDeviceMonitor for Client is required if you need to print over a network in a Windows 98/Me environment. •...
  • Page 113: Using Notification Via Smartdevicemonitor For Client

    Using SmartDeviceMonitor for Client • Check the printer status such as the remaining amount of paper while printing. • Simultaneously monitor multiple printers in use. • Check the printer's network settings and system configuration. • Be notified of print completion. •...
  • Page 114: Specifying The Settings For Monitoring The Printer

    4. Monitoring and Configuring the Printer A dialog box about specifying the client computer setting appears. Click [OK]. The print server setting has been changed. However, you still need to specify the Notification setting on each client computer. • When the spooler stops, the print job in progress is completely reprinted. •...
  • Page 115: Displaying The Printer Status

    Using SmartDeviceMonitor for Client Select the printer you want to monitor, and then select the [To be Monitored] check box in [Settings]. If you select the [Display on Task Bar] check box, you can reflect the printer status in the SmartDeviceMonitor for Client icon in the taskbar system tray.
  • Page 116: Using Web Browser

    4. Monitoring and Configuring the Printer Using Web Browser Available operations The following operations can be remotely performed using Web browser from a client computer. • Displaying printer status or settings • Resetting the printer • Making printer settings • Making e-mail notification settings •...
  • Page 117: Menu

    Using Web Browser Launch the Web browser. In the Web browser's address bar, enter “http://(printer's IP address)/” to access the printer. If a DNS or WINS server is in use and the printer's host name has been specified, you can enter the host name instead of the IP address.
  • Page 118: Checking The Printer Status

    4. Monitoring and Configuring the Printer BAG063S 1. Home The [Status] and [Device Info] tab are displayed. Details of the tab menu are displayed on the work area. 2. Configuration Make system settings for the machine, interface settings, and security. 3.
  • Page 119: Notifying The Printer Status By E-Mail

    Using Web Browser Click [Configuration], and then click [General Settings]. A dialog box for entering the user name and password opens. Enter the user name and password, and then click [OK]. If this is the first time to do this, enter “admin” as the user name and leave the password blank. To ensure security, it is important you change the password.
  • Page 120 4. Monitoring and Configuring the Printer Specify the network interface board setting (using the Web browser or telnet). To specify the network interface board setting, use the Web browser or telnet. This section explains how to specify the network interface board setting using the Web browser. •...
  • Page 121 Using Web Browser By specifying the SMTP authentication setting, you can log on to SMTP servers which require authentication. The supported authentication protocols are: CRAM MD5, PLAIN, and LOGIN. If you set [SMTP Authentication Encryption] to [Auto], the printer will try logging on using CRAM MD5, LOGIN, and then PLAIN.
  • Page 122 4. Monitoring and Configuring the Printer Functions Selectable value Default POP Server Name 127 characters max. (1-byte None alphanumerics) POP Port Number 1-65535 (1-byte numeric characters) POP User Name 127 characters max. (1-byte None alphanumerics) POP Password 63 characters max. (1-byte None (no password) alphanumerics) POP Authentication Encryption Auto...
  • Page 123 Using Web Browser Functions Selectable value Default Portuguese Subject 31 characters max. (1-byte None alphanumerics) (2-byte characters available) Text 255 characters max. (1-byte None alphanumerics) (2-byte characters available) Destinations (Destination 1-10) Functions Selectable value Default Name 19 characters max. (1-byte None alphanumerics) (2-byte characters available)
  • Page 124 4. Monitoring and Configuring the Printer Functions Selectable value Default Paper Misfeed Paper Size Mismatch Paper Type Mismatch Paper Size and Type Mismatch ON Cover Open Unit/Cartridge Not Set Out of Printable Temperature Range Auto E-mail Notification: Counter Notification Group Group to Notify Functions Selectable value...
  • Page 125 Using Web Browser Functions Selectable value Default Portuguese Subject 31 characters max. (1-byte None alphanumerics) (2-byte characters available) Destination (Destination 1-10) Functions Selectable value Default Name 19 characters max. (1-byte None alphanumerics) (2-byte characters available) E-mail Address 127 characters max. (1-byte None alphanumerics) Counter Notification...
  • Page 126 4. Monitoring and Configuring the Printer Empty Functions Selectable value Default Occurs Notify when error Occurs Occurs & Fixed Notify within 30 (minutes) Almost Empty Functions Selectable value Default Occurs Notify when error Occurs Occurs & Fixed Notify within 30 (%) Replace Ink Collector Unit Functions Selectable value...
  • Page 127 Using Web Browser Replace Ink Collector Unit Soon Functions Selectable value Default Notify when error Occurs Occurs Notify within 30 (minutes) No Paper Functions Selectable value Default Occurs Notify when error Occurs Occurs & Fixed Notify within 30 (minutes) Paper Misfeed Functions Selectable value Default...
  • Page 128 4. Monitoring and Configuring the Printer Functions Selectable value Default 30 (minutes) Paper Size Mismatch Functions Selectable value Default Occurs Notify when error Occurs Occurs & Fixed Notify within 30 (minutes) Paper Type Mismatch Functions Selectable value Default Occurs Notify when error Occurs Occurs &...
  • Page 129 Using Web Browser Paper Size and Type Mismatch Functions Selectable value Default Occurs Notify when error Occurs Occurs & Fixed Notify within 30 (minutes) Cover Open Functions Selectable value Default Occurs Notify when error Occurs Occurs & Fixed Notify within 30 (minutes) Unit/Cartridge Not Set Functions...
  • Page 130 4. Monitoring and Configuring the Printer Functions Selectable value Default 30 (minutes) Out of Printable Temperature Range Functions Selectable value Default Notify when error Occurs Occurs Notify within 30 (minutes) Auto E-mail Notification: Counter Notification Machine Total Functions Selectable value Default Notification Method Number of Pages...
  • Page 131: About The Web Browser Help

    Using Web Browser About the Web Browser Help Using “Settings”, you can view help on the things you can do through the Web browser. Launch the Web browser. In the address bar, enter “http://(printer's IP address or host name)/”. Click Help on the things you can do through the Web browser appears.
  • Page 132: Snmp

    4. Monitoring and Configuring the Printer SNMP The Ethernet interface includes the Simple Network Management Protocol (SNMP) agent for UDP. Using the SNMP manager, you can obtain printer data. The default community name is “public”. Using this community name, you can obtain MIB data. Supporting MIB (SNMP v1/v2) •...
  • Page 133: Maintaining

    5. Maintaining Checking the Number of Printed Pages using the Control Panel (Counter Menu) You can check and print out the printer's counter figures. Counters show the number of prints made by the printer. Print counter numbers do not include test patterns printed using “Maintenance”, system configurations printed using “List/Test Print”, and counter printouts made using “Counter”.
  • Page 134 5. Maintaining Press [ ] or [ ] to display [Show Counter], and then press the [#Enter] key. Menu: Show Counter Checks the [Color] and [Black] on the display. Color: 12345678 Black: 12345678 Press the [Online] key. The operating screen appears.
  • Page 135: Performing Maintenance Using The Control Panel (Maintenance Menu)

    Performing Maintenance using the Control Panel (Maintenance Menu) Performing Maintenance using the Control Panel (Maintenance Menu) Using the Maintenance menu, you can specify printer maintenance settings for adjusting settings such as gradation and density. Nozzle Check You can print a test pattern to check whether the inks are being correctly ejected from the print head nozzles.
  • Page 136: Nozzle Check

    5. Maintaining De-condensation To remove moisture from inside the printer, you can eject three sheets of paper without printing anything on them. Nozzle Check Follow the procedure below to check whether the print-head nozzles are clogged up or not by printing a nozzle check test pattern.
  • Page 137: Head-Cleaning

    Performing Maintenance using the Control Panel (Maintenance Menu) AKR172S When print-heads are clogged AKR173S Head-cleaning Follow the procedure below to perform a normal print-head cleaning. Perform a head cleaning when a particular color cannot be printed or print images are blurred. Head cleaning consumes ink. When the Print cartridge is empty, replace it instead of performing a print-head cleaning.
  • Page 138 5. Maintaining Press the [Menu] key. BAG053S Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance Press the [ ] or [ ] key to display [Head-cleaning], and then press the [#Enter] key. Maintenance: Head-cleaning Press the [ ] or [ ] key to select a color, and then press the [#Enter] key.
  • Page 139: Head-Flushing

    Performing Maintenance using the Control Panel (Maintenance Menu) • To clean the cyan, magenta, yellow, and black print heads, hold the [Form Feed / Head-cleaning] key down for three seconds while the printer is online. Head-flushing Follow the procedure below to perform a thorough print-head cleaning. Since this consumes more ink than a normal head cleaning does, perform this when the problem persists after performing a normal head cleaning.
  • Page 140: Head Position

    5. Maintaining Head-flushing Press the [ ] or [ ] key to select a color, and then press the [#Enter] key. Head-flushing: All Heads AKR160S 1. Head 1 (Yellow/Magenta) 2. Head 2 (Black/Cyan) Press the [#Enter] key. Press # to flush heads Head flushing starts.
  • Page 141: High Speed

    Performing Maintenance using the Control Panel (Maintenance Menu) Press the [Menu] key. BAG053S Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance Press the [ ] or [ ] key to display [Head Position], and then press the [#Enter] key. Maintenance: Head Position Press the [ ] or [ ] key to display [Pr.Test Pattern], and then press the [#Enter] key.
  • Page 142: Adj.paper Feed

    5. Maintaining BBF010S Press the [ ] or [ ] key to display [Adjustment], and then press the [#Enter] key. Press the [ ] or [ ] key to select a resolution from step 5, and then press the [#Enter] key. Adjustment: High Speed Press the [ ] or [ ] key to select a line, and then press the [#Enter] key.
  • Page 143 Performing Maintenance using the Control Panel (Maintenance Menu) Slide the envelope selector to the forward position. BAJ058S Press the [Menu] key. BAG053S Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance Press the [ ] or [ ] key to display [Adj.Paper Feed], and then press the [#Enter] key.
  • Page 144: Registration

    5. Maintaining ZKKX030J When horizontal lines beside the lightest gray square are broken, select the optimal adjustment value by referring to the lines broken in the opposite direction. When the “+2” square is the lightest gray square and the “+6” horizontal lines are broken in the opposite direction, the optimal adjustment value is between “+3”...
  • Page 145 Performing Maintenance using the Control Panel (Maintenance Menu) Slide the envelope selector to the forward position. BAJ058S Press the [Menu] key. BAG053S Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance Press the [ ] or [ ] key to display [Registration], and then press the [#Enter] key.
  • Page 146: Plain Paper

    5. Maintaining *Plain Paper A test pattern to adjust the print start position is printed. Check the optimal adjustment values on the printed test pattern. Fold the test pattern sheet in half lengthwise. ZKKX020J The optimal adjustment value is the difference between the single vertical line and the cross's vertical line that you can see when the folded paper is held up to light.
  • Page 147: De-Condensation

    Performing Maintenance using the Control Panel (Maintenance Menu) Tray 1 Press the [ ] or [ ] key to select a paper type, and then press the [#Enter] key. Adjustment: *Plain Paper Press the [ ] or [ ] key to enter the adjustment values (-4.0 to +4.0) in the [Read Direction] from step 7, and then press the [#Enter] key.
  • Page 148 5. Maintaining Press the [ ] or [ ] key to display [Maintenance], and then press the [#Enter] key. Menu: Maintenance Press the [ ] or [ ] key to display [De-condensation], and then press the [#Enter] key. Maintenance: De-condensation Three sheets are fed through the printer without anything being printed on them.
  • Page 149: Specifying System Settings Using The Control Panel (System Menu)

    Specifying System Settings using the Control Panel (System Menu) Specifying System Settings using the Control Panel (System Menu) You can set basic functions required to use the printer. The printer can be used on factory default, but the configuration can be changed depending on the condition of the user. The changed condition holds even if the printer is turned off.
  • Page 150: Changing The System Menu

    5. Maintaining After changing this setting, turn the printer off and then back on. • Off • On Default: Off Unit of Measure You can switch the measurement between “mm” and “inch”. • mm • inch : Default: mm : Default: inch Ink CU Replace You can reset the ink storage counter when replacing the ink collector unit.
  • Page 151: Energy Saver

    Specifying System Settings using the Control Panel (System Menu) Press [ ] or [ ] key to display [System], and then press the [#Enter] key. Menu: System Press [ ] or [ ] key to display [Energy Saver], and then press the [#Enter] key. System: Energy Saver Press [ ] or [ ] key to select the lead time needed to switch to the Energy Saver mode.
  • Page 152: Selecting The Control Panel Language

    5. Maintaining Selecting the Control Panel Language This section explains how to select the language used for the settings and messages displayed on the control panel. Press the [Menu] key. BAG053S Press the [ ] or [ ] key to display [Language], and then press the [#Enter] key. Menu: Language Press the [ ] or [ ] key to select the language, and then press the [#Enter] key.
  • Page 153 Selecting the Control Panel Language Press the [Online] key. The initial screen appears. Press the [Menu] key. Press the [ ] key once, and then press the [#Enter] key. The Language setting appears. In the language list (shown below), find the language you require. On the printer's control panel, the names of the available languages appear in English.
  • Page 154: Restricting Printer Functions

    5. Maintaining Restricting Printer Functions This section explains how to lock keys on the printer's control panel to prevent general users from changing settings and performing certain functions. By locking certain control panel keys, you can prevent users other than the administrator from doing the following: •...
  • Page 155 Restricting Printer Functions Simultaneously hold the [ ], [Escape], and [#Enter] keys down for 3 seconds, and then [#Enter] key. The following message appears: Press # to unlock Press the [#Enter] key. The following message appears: Panel Unlocked The initial screen appears.
  • Page 156: Replacing A Print Cartridge

    5. Maintaining Replacing a Print Cartridge Follow the procedure below to replace a Print cartridge. Checking the Remaining Ink Follow the procedure below to check when to replace Print cartridges using the Status monitor or the cartridge replacement indicators. Checking the cartridge replacement indicators of the printer control panel BAJ304S In the above illustration, the control panel is indicating that the cyan print cartridge is almost empty.
  • Page 157 Replacing a Print Cartridge Click [Display Status Monitor]. The Status monitor dialog box appears. Check the cartridge status. In the above illustration, the cyan Print cartridge is empty. If the background of the image in the top left corner of dialog box is yellow, the indicated cartridge is empty.
  • Page 158: Replacing A Print Cartridge

    5. Maintaining • The cartridge status can be used for determination of cartridge change. BAJ090S • A message indicating to replace a print cartridge can be also checked on the control panel. BAJ304S • Be sure to insert the print cartridges correctly. If you insert them incorrectly, Status Monitor might not be able to detect the amount of ink that is remaining in the cartridges.
  • Page 159 Replacing a Print Cartridge • If your skin comes into contact with ink, wash the affected area thoroughly with water or soap and water. • Keep the ink or ink container out of reach of children. • Take care to install the cartridges in the correct position. Remove the Print cartridges' packaging.
  • Page 160: Handling Print Cartridges

    5. Maintaining Push in the cartridge using the PUSH area. BAJ075S Close the right front cover. BAJ009S • p.259 "Recommended Consumables" Handling Print Cartridges Important points about handling Print cartridges are explained. • If ink comes into contact with your eyes, rinse immediately in running water. For other symptoms, consult a doctor.
  • Page 161 Replacing a Print Cartridge • When using the printer for the first time, install the Print cartridges supplied with the printer. • As soon as you install the supplied print cartridges, the printer begins feeding ink to the print heads. Be sure not to reinstall used print cartridges. Using Print cartridges •...
  • Page 162: Cleaning

    5. Maintaining Cleaning Clean the outside of the printer regularly to maintain the condition of the printer. • To avoid hazardous electric shock, do not remove any covers or screws other than those specified in this manual. When the machine needs to be checked, adjusted, or repaired, contact your service representative.
  • Page 163: Moving

    Moving Moving The precautions when moving the printer a short distance or long distance are explained. Moving a Short Distance Take the following precautions when moving the printer a short distance - for instance, when attaching an optional tray or relocating the printer inside the same room. •...
  • Page 164: Moving A Long Distance

    5. Maintaining Moving a Long Distance Turn the power off, disconnect the USB cable, or ethernet cable, and then unplug the power cord from the wall outlet. Do not remove the print cartridges. Remove the paper. Pack the printer for transport when moving it a long distance such as when changing office or residence.
  • Page 165: Disposing

    Disposing Disposing Consult with an authorized dealer to dispose of the printer. When disposing of the printer yourself, be sure to comply with local disposal regulations.
  • Page 166: When Not Using For A Long Period Of Time

    5. Maintaining When Not Using for a Long Period of Time If the printer will not be used for a long time, turn its power off, disconnect the USB cable, and then unplug it from the wall outlet. It is recommended to print at least once a month, because the printer consumes a considerable amount of ink for periodic maintenance and print head cleaning when switched on after a long period of inactivity.
  • Page 167: Troubleshooting

    6. Troubleshooting Software Cannot Be Installed This section explains how to troubleshoot software installation problems under different environments. Confirming Installation Check whether the software has been installed. Checking icons When the printer driver is properly installed, the icon of the printer appears in the [Printers and faxes] folder.
  • Page 168 6. Troubleshooting Quick Install for USB The CD-ROM may not be inserted properly. Check that the CD-ROM is inserted properly. Check also that it is not damaged and the CD-ROM drive is working properly. The power cord or USB cable may not be properly Check that the power cord and USB cable are connected.
  • Page 169 Software Cannot Be Installed Interface] from [Auto] to [Full Speed], uninstall the printer driver, delete the device, and then launch “Quick Install for USB” again. An error occurs during software installation. If an error occurs because the printer is detected as an unidentified device, follow the instructions under “The USB connection does not work”.
  • Page 170: Printer Driver Cannot Be Installed

    6. Troubleshooting A newer version of SmartDeviceMonitor for If the version of SmartDeviceMonitor for Client Client is already installed. already installed in the computer is newer than that on the CD-ROM, you cannot use “Quick Install” to install the printer driver. Install the printer driver, and then create the port.
  • Page 171 Software Cannot Be Installed • For details about deleting the device, see p.172 "Deleting Devices". • For details about [Quick Install for USB], see p.58 "Quick Install for USB".
  • Page 172: If Test Print Fails

    6. Troubleshooting If Test Print Fails This section explains how to troubleshoot Test Print problems. The power cord or USB cable or Ethernet cable is Check that the power cord and USB cable, Ethernet not properly connected. cable are properly connected. The port connection is not properly set.
  • Page 173: Uninstalling

    Uninstalling Uninstalling If software was installed incorrectly or incompletely, uninstall and then reinstall it. • Before uninstalling software or deleting devices, turn off any other printers connected to your computer via USB, or disconnect the USB cable to the printers. •...
  • Page 174: Deleting Devices

    6. Troubleshooting Click [Yes]. The printer driver is uninstalled. Double-click [My computer]. On the [View] menu, click [Folder Options...]. Click the [View] tab. In the [Advanced Settings:] box, click [Do not show hidden files], and then deselect the [Display the full path in title bar] check box. Click [OK].
  • Page 175 Uninstalling Press the printer's [Power] key to turn the printer on. BAG052S On the [Start] menu, point to [Settings], and then click [Control Panel]. Double-click [System]. Click the [Device Manager] tab. Click [GJ USB Printing Support] or [Product Name]. Click [Remove]. A confirmation message appears.
  • Page 176: Printing Will Not Start

    6. Troubleshooting Printing Will Not Start If printing will not start, check whether the power of the printer is on or whether the power can be turned on or not. If an error occurs when you try printing, change the computer or printer driver settings. Power Cannot Be Turned On If the [Power] key does not light or does not blink when it is pressed, check if there is something wrong with the power cord or wall outlet.
  • Page 177 Printing Will Not Start • Check whether other applications are operating. Close all other applications because these could be interfering with the installation. Be sure to close all resident programs also. • Check the printer properties settings. In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Change data processing] check box.
  • Page 178: Paper Is Not Fed Or Delivered Normally

    6. Troubleshooting Paper Is Not Fed or Delivered Normally If the printer is operating but paper will not feed or paper jams multiple times, check the condition of the printer and paper. Paper does not feed smoothly. Paper guides are not adjusted properly. •...
  • Page 179 Paper Is Not Fed or Delivered Normally Multiple sheets of paper are fed at one time. Load the paper again. Remove the paper from the paper tray, fan it well, and tap it on a flat surface such as a desk to even the edges. Check the position of the paper guides of the paper tray, and then load the paper again.
  • Page 180: Paper Jam

    6. Troubleshooting Paper Jam This explains how to remove a paper jam. When a paper jam error appears in the Status monitor, remove the paper from the location indicated. If you cannot locate paper jams or jammed paper cannot be removed easily, you can check the condition of paper from the top of the printer.
  • Page 181: Removing Paper Jammed In Tray 1

    Paper Jam • Sometimes, pressing the [Form Feed / Head-cleaning] key will not remove the jammed paper. If this is the case, pull Tray 1 out and remove the jammed paper manually. • p.179 "Removing Paper Jammed in Tray 1" Removing Paper Jammed in Tray 1 Follow the procedure below to remove paper jammed in tray 1.
  • Page 182: Removing Paper Jammed In Tray 2 (Optional)

    6. Troubleshooting Remove jammed paper. BAJ011S If you cannot remove the jammed paper or it is difficult to remove, the paper may be jammed inside the printer. Examine the paper carefully and remove. Push tray 1 gently in until it stops. BAJ044S Printing starts.
  • Page 183 Paper Jam • If the multi bypass tray and duplex unit are attached to the printer, switch the printer off and detach the duplex unit. You can feed the jammed paper to tray 1 output ramp by opening the left cover and turning the paper feed wheel.
  • Page 184 6. Troubleshooting Push tray 2 gently in until it stops. BAJ023S Printing starts. Blank paper may be delivered after printing resumes. Make sure to unfold the tray 1 cover, tray 2 cover before printing. If you cannot locate paper jammed in tray 2, follow the procedure below to remove the paper jammed. Open the rear cover.
  • Page 185: Removing Paper Jammed In The Bypass Tray (Optional)

    Paper Jam Close the rear cover. BAJ095S Printing starts. Blank paper may be delivered after printing resumes. • Before starting a print job, be sure to attach the tray 1 cover and tray 2 cover. • p.176 "Paper Is Not Fed or Delivered Normally" •...
  • Page 186 6. Troubleshooting Remove any paper in the bypass tray. BAJ059S Remove jammed paper. BAJ094S Load paper in the bypass tray with the side to be printed on facing up. BAJ012S If it is difficult to remove jammed paper, follow the procedure below to remove it.
  • Page 187 Paper Jam Remove any paper in the bypass tray. BAJ059S Push the bypass tray extension in. Detach the multi bypass tray. BAJ004S Remove the jammed paper from the rear of the printer. BAJ060S...
  • Page 188 6. Troubleshooting Reattach the multi bypass tray. BAJ038S Pull the bypass tray extension out. Load paper in the bypass tray with the side to be printed on facing up. BAJ012S • If you cannot remove the jammed paper using the above procedure, clear the jam from the multi bypass tray.
  • Page 189: Removing Paper Jammed Under The Top Cover

    Paper Jam • p.176 "Paper Is Not Fed or Delivered Normally" Removing Paper Jammed under the Top Cover Follow the procedure below to remove paper jammed under the top cover. • If the printer's ink tube is preventing access to the jammed paper, carefully pull the tube to the side. Do not pull the tube upward.
  • Page 190 6. Troubleshooting If turning the paper wheel does not remove the jammed paper, use the following procedure to remove it: Open the top cover. BAJ019S Open the left cover, and then turn the paper feed wheel. Turn the wheel while looking for the jammed paper through the top cover opening. BAJ308S Remove the jammed paper through the top cover opening.
  • Page 191 Paper Jam Close the left cover. BAJ307S Close the top cover. BAJ063S Printing starts. After completing this procedure, print the nozzle check test pattern to make sure the print head's nozzles are not clogged. • Before starting a print job, be sure to attach the tray 1 cover and tray 2 cover. •...
  • Page 192: Removing Paper Jammed Around The Guide Board

    6. Troubleshooting • p.43 "Loading Paper" • p.134 "Nozzle Check" Removing Paper Jammed around the Guide Board Follow the procedure below to remove paper jammed around the guide board. • If the multi bypass tray and duplex unit are attached to the printer, switch the printer off and detach the duplex unit.
  • Page 193 Paper Jam Open the left cover. BAJ015S Turn the paper feed wheel to release paper from the feed belt. BAJ016S Release paper from the feed belt to make it removable. Insert your finger between the paper and the feed belt, and then remove the paper slowly. BAJ066S Do not touch the feed belt.
  • Page 194 6. Troubleshooting Close the guide board. BAJ067S Push the PUSH area on both sides of the guide board until it firmly closes. Close the rear cover. BAJ069S Close the left cover. BAJ068S Printing starts. • Depending on how the paper was jammed, printing may resume from the next page, not the one jammed.
  • Page 195: Removing Paper Jammed In The Duplex Unit (Optional)

    Paper Jam • p.176 "Paper Is Not Fed or Delivered Normally" • p.28 "Detaching and Reattaching the Multi Bypass Tray" • p.26 "Detaching and Reattaching the Duplex Unit" Removing Paper Jammed in the Duplex Unit (optional) Follow the procedure below to remove paper jammed in the duplex unit. •...
  • Page 196 6. Troubleshooting Remove jammed paper. BAJ078S Close the duplex unit cover. BAJ079S If the multi bypass tray has been detached, be sure to switch the power off before reattaching the tray. Printing starts. If it is difficult to remove jammed paper, follow the procedure below to remove it. Pressing the catches on both side of the duplex unit, remove the unit.
  • Page 197: If You Cannot Remove Jammed Paper

    Paper Jam Remove the jammed paper from the rear of the printer. BAJ060S Without pressing the catches on its sides, push the duplex unit all the way in until it clicks into place. BAJ092S If the multi bypass tray has been detached, be sure to switch the power off before reattaching the tray.
  • Page 198 6. Troubleshooting • Do not touch the feed belt, the transparent black band, print head rail rod, ink tubes, or paper pressing board. Take care not to snag the sleeves of your clothing on the ink tubes. BAJ089S 1. Transparent black band 2.
  • Page 199 Paper Jam BAJ308S Remove the jammed paper through the top cover opening or back of the printer. BAJ306S BAJ066S Before removing jammed paper from the back of the printer, remove the rear cover.
  • Page 200 6. Troubleshooting Close the left cover. BAJ307S Close the top cover. BAJ063S Printing starts. • Before starting a print job, be sure to attach the tray 1 cover and tray 2 cover. • Align the paper and reload it in the paper tray. Loading paper over the limit line in the tray may result in a paper jam.
  • Page 201 Paper Jam • p.43 "Loading Paper"...
  • Page 202: Print Results Are Not Satisfactory

    6. Troubleshooting Print Results Are Not Satisfactory If print quality is poor, check the printer and printer driver settings for problems. If no problems are apparent, check the print cartridge or other consumables. Prints are Unsatisfactory This section explains how to troubleshoot the printer when printing is uneven (due to the wrong amount of ink being used) or when prints are smudged, smeared, or blotchy.
  • Page 203 Print Results Are Not Satisfactory as this will position the print heads correctly. If you switch the envelope selector to , be sure to select the [Uni-directional printing only] check box in the printer properties dialog box. Have the print-heads been aligned? Blurred or double lines indicate the print heads are incorrectly positioned.
  • Page 204: Colors Do Not Match The Displayed Image

    6. Troubleshooting Are you printing densely colored images on both sides of paper? When a large amount of ink is used to completely cover a side, one-sided printing is recommended. Colors Do Not Match the Displayed Image If there are differences between colors of the print results and the displayed image, the following questions should be addressed.
  • Page 205: Other Problems

    Print Results Are Not Satisfactory Have the settings for page layout been made? Check whether page layout settings have been made with the application. Does the paper size setting match? Make sure that the paper size selected in the [Printout paper size:] list of the printer properties dialog box matches the size of the paper loaded.
  • Page 206 6. Troubleshooting • In the [Change User Settings] dialog box, on the [Image Adjustments] tab, under [Image processing priority], deselect the [Adjust photos and images] and [Smooth low resolution images] check boxes. • In the [Change User Settings] dialog box, on the [Misc.] tab, select the [Print as bitmap] check box. •...
  • Page 207: Checking The Consumables

    Print Results Are Not Satisfactory How can I make the Print mode change automatically according to the status of envelope selector? To automatically do single-sided printing when the envelope selector is set to the envelope position, on the [Printer Configuration] tab, select the [When the envelope selector is set to Envelope Mode, use uni- directional printing only] check box.
  • Page 208: If A Message Appears During Installation

    6. Troubleshooting If a Message Appears during Installation Message number 58 or 34 indicates the printer driver cannot be installed using Auto Run. Uninstall and then reinstall the printer driver.
  • Page 209: Error & Status Messages On The Control Panel

    Error & Status Messages on the Control Panel Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears. Depending on the “Auto Continue” and “Env.Slctr.Alert” settings specified on the System menu, some of the following messages might not appear.
  • Page 210 6. Troubleshooting Processing... The printer is printing. Ready The printer is able to print. Close Top Cover or Duplex Unit / Cover correctly The top cover, left cover, or duplex unit cover is open. Close the open cover, or reinstall reset the duplex unit correctly.
  • Page 211 Error & Status Messages on the Control Panel See p.237 "Out of Printable Temperature Range". Cannot use Low Temp. / Power Off On The temperature is abnormally low. Switch the printer off and then on. If the message reappears, contact your service representative. See p.237 "Out of Printable Temperature Range".
  • Page 212 6. Troubleshooting Panel Locked Cannot use You have pressed a locked key. Unlock the key. See p.152 "Restricting Printer Functions". Reset Tray 1 correctly The tray 1 has not been installed correctly. Reinstall the tray 1 correctly. See p.228 "Cover Open/Tray Not Detected (Tray 1)". Reset Tray 2 correctly The tray 2 has not been installed correctly.
  • Page 213 Error & Status Messages on the Control Panel See p.190 "Removing Paper Jammed around the Guide Board" and p.195 "If You Cannot Remove Jammed Paper". Remove Misfeed Open Top Cover / Use Feed Wheel in Left Cover Paper has jammed under the top cover. Clear the jam. See p.187 "Removing Paper Jammed under the Top Cover".
  • Page 214: Status Monitor Errors

    6. Troubleshooting Status Monitor Errors If an error occurs with the printer, Status Monitor displays an error message. Click [User Guide...] to display the page corresponding to the error where you can check how to solve the problem in more detail. Depending on the “Auto Continue”...
  • Page 215 Status Monitor Errors • Cancel the print job. • To load the tray, see p.43 "Loading Paper". Printing by Form Feed Press the [Form Feed / Head-cleaning] key, select the tray, and then print by Form Feed. Press the [Form Feed / Head-cleaning] key. BAG054S Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key.
  • Page 216: No Paper/Tray Not Detected (Tray 2)

    6. Troubleshooting Press the [Job Reset] key. BAG055S Press the [#Enter] key. BAG056S Press the [#Enter] key. No Paper/Tray Not Detected (Tray 2) Tray 2 is empty or the paper in it is not loaded properly. Do one of the following: •...
  • Page 217 Status Monitor Errors Press the [Form Feed / Head-cleaning] key. BAG054S Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 ?: A4 (210 x 297) Print: Tray 1 ?: Plain Paper BAG056S Printing starts.
  • Page 218: No Paper/Tray Not Detected (Bypass Tray)

    6. Troubleshooting Press the [Job Reset] key. BAG055S Press the [#Enter] key. BAG056S Press the [#Enter] key. No Paper/Tray Not Detected (Bypass Tray) There is no paper in the bypass tray or the paper is not loaded properly. Do one of the following: •...
  • Page 219 Status Monitor Errors Press the [#Enter] key. BAG056S Printing starts. • To load paper, see p.43 "Loading Paper". Canceling the Print Job Cancel the print job. Press the [Job Reset] key. BAG055S...
  • Page 220: Paper Size Mismatch/Paper Type Mismatch (Tray 1)

    6. Troubleshooting 2. Press the [#Enter] key. BAG056S Press the [#Enter] key. Paper Size Mismatch/Paper Type Mismatch (Tray 1) The tray is not loaded with paper of the correct size or type. Do one of the following: • Change the paper settings. •...
  • Page 221 Status Monitor Errors Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 ?: A4 (210 x 297) Print: Tray 1 ?: Plain Paper BAG056S Canceling the Print Job Cancel the print job.
  • Page 222: Paper Size Mismatch/Paper Type Mismatch (Tray 2)

    6. Troubleshooting Press the [#Enter] key. BAG056S Press the [#Enter] key. Paper Size Mismatch/Paper Type Mismatch (Tray 2) The tray is not loaded with paper of the correct size or type. Do one of the following: • Change the paper settings. •...
  • Page 223 Status Monitor Errors Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 ?: A4 (210 x 297) Print: Tray 1 ?: Plain Paper BAG056S Canceling the Print Job Cancel the print job.
  • Page 224: Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)

    6. Troubleshooting Press the [#Enter] key. BAG056S Press the [#Enter] key. Paper Size Mismatch/Paper Type Mismatch (Bypass Tray) The tray is not loaded with paper of the correct size or type. Do one of the following: • Change the paper settings. •...
  • Page 225 Status Monitor Errors Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 ?: A4 (210 x 297) Print: Tray 1 ?: Plain Paper BAG056S Canceling the Print Job Cancel the print job.
  • Page 226: Paper Size Mismatch/Paper Type Mismatch (Auto Tray Select)

    6. Troubleshooting Press the [#Enter] key. BAG056S Press the [#Enter] key. Paper Size Mismatch/Paper Type Mismatch (Auto Tray Select) The automatically detected tray is not loaded with paper of the correct size or type. Do one of the following: • Change the paper settings. •...
  • Page 227 Status Monitor Errors Press [ ] or [ ] key to select a paper tray, and then press the [#Enter] key. Print: Tray 1 ?: A4 (210 x 297) Print: Tray 1 ?: Plain Paper BAG056S Canceling the Print Job Cancel the print job.
  • Page 228: Cover Open

    6. Troubleshooting Press the [#Enter] key. BAG056S Press the [#Enter] key. Cover Open A cover is open. Make sure all covers are fully closed. If the cover is already closed, open and then reclose it. Follow the procedure below to close the cover. Close the cover.
  • Page 229 Status Monitor Errors Rear cover BAJ069S Left cover BAJ068S Duplex unit cover BAJ079S If the multi bypass tray is attached to the printer, switch the printer off and detach the multi bypass tray. Check that the duplex unit is correctly attached and the duplex unit cover is closed. •...
  • Page 230: Cover Open/Tray Not Detected (Tray 1)

    6. Troubleshooting BAJ067S • p.26 "Detaching and Reattaching the Duplex Unit" • p.28 "Detaching and Reattaching the Multi Bypass Tray" • p.17 "Guide to Components" Cover Open/Tray Not Detected (Tray 1) Tray 1 is not properly installed, or its cover is not properly attached. Make sure the tray is properly installed and its cover is properly attached.
  • Page 231: Cover Open/Tray Not Detected (Tray 2)

    Status Monitor Errors Attach the tray cover properly. BAJ022S Push tray 1 gently in until it stops. BAJ044S • If the Tray 1 cover becomes misaligned or detached during printing, printing stops. Cover Open/Tray Not Detected (Tray 2) Tray 2 is not properly installed, or its cover is not properly attached. Make sure the tray is properly installed and its cover is properly attached.
  • Page 232 6. Troubleshooting BAJ032S Attach the tray cover properly. BAJ021S Push tray 1 gently in until it stops. BAJ023S • If the Tray 1 cover becomes misaligned or detached during printing, printing stops. • However, if [Aut.Tray Select] in [Paper Input] is set to [On], the printer switches automatically to another paper tray and printing continues.
  • Page 233: Cover Open / Print Cartridge(S) Not Detected

    Status Monitor Errors Cover Open / Print Cartridge(s) Not Detected The right front cover is open. Close the right front cover. Alternatively, the print cartridges are not installed or are installed incorrectly. Install the print cartridges correctly. If the cover is open: Close the right front cover.
  • Page 234: Duplex Unit Not Detected

    6. Troubleshooting Close the right front cover. BAJ009S • If the error persists, remove the print cartridge and then reinstall it. Do this once only. • If there is a problem with the print cartridge, try installing a new cartridge. Duplex Unit Not Detected The duplex unit is not attached correctly.
  • Page 235: Cartridge End

    Status Monitor Errors Cartridge End A Print cartridge is empty. Printing can continue using ink remaining in the printer; however, no ink is left in the Print cartridge. Check which color of cartridge needs to be replaced, and then replace it. Checking ink colors •...
  • Page 236: Cartridge/Print-Head Tank Empty

    6. Troubleshooting • p.154 "Replacing a Print Cartridge" • p.109 "Using the Status Monitor" Cartridge/Print-head Tank Empty The ink is completely depleted. Printing cannot be performed. Replace the Print cartridge. Checking ink colors • Checking using the Status monitor In the above illustration, the cyan Print cartridge has completely run out. Checking the cartridge replacement indicators of the printer control panel BAJ305S...
  • Page 237: Used Cartridge

    Status Monitor Errors In the above illustration, the control panel is indicating that the cyan Print cartridge has completely run out. • From left to right, the cartridge replacement indicators display the status of the black (K), cyan (C), magenta (M), and yellow (Y) Print cartridges. •...
  • Page 238: Ink Collector Unit Not Detected

    6. Troubleshooting • Print cartridges should be used up before their expiry date, preferably within six months of being removed from their packaging. • p.154 "Replacing a Print Cartridge" • p.109 "Using the Status Monitor" Ink Collector Unit Not Detected The ink collector unit is not attached correctly.
  • Page 239: Out Of Printable Temperature Range

    Status Monitor Errors Close the ink collector unit cover slowly. BAJ071S If the message reappears, contact your service representative. • p.258 "Where to Inquire" Out of Printable Temperature Range Follow the procedure below to relocate the printer when the temperature inside the printer is inappropriate, extremely high or low, for printing.
  • Page 240: Printer Error

    6. Troubleshooting • For details about what conditions the printer can be used under (ambient temperature and humidity range), see p.31 "Checking the Computer and Installation Area". • See p.161 "Moving". Printer Error An error has occurred in the printer. Turn the power off once, and then turn it back on. •...
  • Page 241: Envelope Selector Position Mismatch

    Status Monitor Errors Plug the network interface board in securely, and then secure it by turning the screw. Plug the printer's power cord into a nearby wall outlet, and then turn the printer on. If the message reappears, contact your service representative. •...
  • Page 242 6. Troubleshooting Click [OK]. Printing by Form Feed Press the [Form Feed / Head-cleaning] key, and then print. Press the [Form Feed / Head-cleaning] key. BAG054S Press the [#Enter] key. BAG056S...
  • Page 243 Status Monitor Errors Canceling the Print Job Cancel the print job. Press the [Job Reset] key. BAG055S Press the [#Enter] key. BAG056S Press the [#Enter] key.
  • Page 244 6. Troubleshooting...
  • Page 245: Appendix

    7. Appendix Updating the Firmware This section explains how to update the printer and network interface board firmware by downloading the latest firmware from the website and installing it. Download the file and decompress it. Double-click the .exe file to install the firmware. Before updating the firmware, be sure to read the instruction files in the printer firmware folder.
  • Page 246: Checking The Current Printer Driver Version

    7. Appendix Checking the Current Printer Driver Version Follow the procedure below to check the version of the printer driver currently installed. Open the printer properties dialog box. Click the [Setup] tab. Click [About]. The [About] dialog box appears. Check the version.
  • Page 247: Software On The Cd-Rom

    Software on the CD-ROM Software on the CD-ROM This section describes the CD-ROM supplied with the printer. Files The following is a list of the files on the CD-ROM. File Name SETUP.EXE Printer Driver for Windows 98/Me Printer Driver for Windows NT 4.0 Printer Driver for Windows 2000/XP/Vista and Windows Server 2003 SmartDeviceMonitor for Client ICM Color Profiles for Printer...
  • Page 248: Smartdevicemonitor For Client

    7. Appendix • The Windows NT 4.0 printer driver is incompatible with any version of Windows NT 4.0 designed to run on a RISC processor (MIPS R series, Alpha AXP, or Power PC processors). • Operating Systems Windows 98/Me Windows 2000/XP/Vista or Windows Server 2003 Windows NT 4.0 •...
  • Page 249 Software on the CD-ROM File Location The manuals are in the following folders on the supplied CD-ROM. MANUAL...
  • Page 250: Cautions To Take When Using In A Network

    7. Appendix Cautions to Take When Using in a Network Using DHCP This printer can be used in a DHCP environment. In a WINS server environment, the printer name can simultaneously be registered with a WINS server. • Supported DHCP server operating systems are: Windows 2000 Server, Windows 2003 Server, Windows NT 4.0 Server Service Pack 4 or higher, and UNIX standard.
  • Page 251: Electromagnetic Interference

    Electromagnetic Interference Electromagnetic Interference If another electronic device is placed next to the printer, each will influence the other negatively. In the case of a television or radio, noise may be generated. If this happens, do the following: • Move the television or radio as far as possible from the printer. •...
  • Page 252: Specifications

    7. Appendix Specifications Specifications of the printer and options are listed. Printer Body Print speed Measurements according to the manufacturer's measurement system Black draft: 28 ppm Color draft: 28 ppm Depending on the operating environment, printing may take longer than normal. Print direction Supports bidirectional, minimum distance printing Print resolution...
  • Page 253 Specifications Paper capacity Tray 1: 250 sheets Maximum paper capacity 600 sheets (with the optional tray installed) Tray 1 output ramp capacity 150 sheets The capacity may be less depending on the images printed. Power supply : 50/60 Hz, 0.55 A or more (when fully equipped) : 50/60 Hz, 1.1 A or more (when fully equipped) Power consumption Average power consumption while printing:...
  • Page 254: Option (Paper Feed Unit)

    7. Appendix Noise emission Sound Power Level Main unit only During Printing Color : 61.7 dB(A) Black and white : 62 dB(A) Standby 28.3 dB(A) Sound Pressure Level Main unit only During Printing Color : 47.7 dB(A) Black and white : 48 dB(A) Standby 16.6 dB(A) *1 The preceding measurements made in accordance with ISO7779 are actual values.
  • Page 255: Option (Bypass Tray)

    Specifications Inkjet plain paper Glossy paper Paper weight 60-105 g/m (16.0-28.0 lb.) Paper capacity 250 sheets Option (Bypass tray) Multi Bypass Tray Type BY1010 Paper sizes A3 , A4 , A5 , A6 , B4 , B5 JIS , 11 × 17 , Letter(8 ×...
  • Page 256: Option (Duplex Unit)

    7. Appendix Data Transmission Speed: 10Mbps, 100Mbps Protocol: TCP/IP Option (Duplex Unit) Duplex Unit AD1020 Paper sizes A3 , A4 , A5 , A6 , B4 , B5 JIS , 11 × 17 , Letter(8 × 11) , Legal(8 × 14) , ×...
  • Page 257: Information About Installed Applications

    Information about Installed Applications Information about Installed Applications expat Use of the software installed on this product, including the controller (hereinafter "software") and the expat Version 1.95.2 application software (hereinafter "expat 1.95.2"), is subject to the following conditions: The product manufacturer provides warranty and support to the software of the product including expat 1.95.2 and the product manufacturer allows the initial developer of expat 1.95.2 to be free from these obligations.
  • Page 258: Authors Name List

    7. Appendix A full source code can be found at http://www.netbsd.org/. Copyright © 1999, 2000 The NetBSD Foundation, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
  • Page 259: Samba(Ver 2.2.2-1.1)

    Information about Installed Applications • This product includes software developed by TooLs GmbH. • This product includes software developed by Terrence R. Lambert. • This product includes software developed by Adam Glass and Charles Hannum. • This product includes software developed by Theo de Raadt. •...
  • Page 260: Where To Inquire

    7. Appendix Where to Inquire For inquiries, contact your sales or service representative.
  • Page 261: Recommended Consumables

    Recommended Consumables Recommended Consumables Consumables recommended for this printer are listed. Purchase necessary consumables before your supply runs out. For information about consumables, contact your sales or service representative. • Print cartridges...
  • Page 262: Option And Consumables

    7. Appendix Option and Consumables The following options can be used with the printer: • Duplex Unit AD1020 This unit flips sheets over so they can be printed on both sides. • Paper Feed Unit TK1060 This unit feeds paper in bulk. •...
  • Page 263: Index

    INDEX Checking the Number of Printed Pages from the Control Panel............About the Web Browser Help......Checking the Printer Status......... About This Product........... Checking the Printer Status and Settings using the Printer's Control Panel........... Adj.Paper Feed............ Checking the Remaining Ink....... Alert indicator............
  • Page 264 Disposing............. Ink Collector Unit Not Detected......Duplex Unit AD1020..........Inkjet plain paper..........Duplex unit cover........... Install............69, 78, 84 Duplex unit cover button........Installing the Drivers for Network Connection..................Duplex unit locks............ Installing the Print Cartridges........ Duplex Unit Not Detected........Installing the Printer Driver (Network)....
  • Page 265 Moving..............Paper feed wheel..........Moving a Long Distance........Paper Handling Precautions......... Moving a Short Distance........Paper Input Menu..........Multi Bypass Tray BY1010........Paper Is Not Fed or Delivered Normally..Multi-tab..............Paper Jam............Paper Size Mismatch/Paper Type Mismatch (AutoTray Select)..........NetBSD..............Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)............
  • Page 266 Specifying the Interface and Network Settings using the Printer's Control Panel........Quick Install for Network......64, 165 Specifying the Paper Settings using the Printer's Control Panel............Quick Install for USB........58, 165 Specifying the Print Server........Specifying the Settings for Monitoring the Printer.................
  • Page 267 Using the [Form Feed / Head-cleaning] Key to Remove Jammed Paper........Using the LPR Port..........Using the SmartDeviceMonitor for Client Port..................Using the Standard TCP/IP Port......Using the Status Monitor........Using Web Browser..........Vent................. Wheel..............When Not Using for a Long Period of Time..Where to Inquire..........
  • Page 268 MEMO...
  • Page 269 MEMO...
  • Page 270 MEMO J0166620...
  • Page 271 Copyright © 2007...
  • Page 272 EN USA J016-6620...

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