ZyXEL Communications NXC2500 User Manual page 364

Appendix A Log Descriptions
Table 172 Registration Logs (continued)
LOG MESSAGE
Change Anti-Virus
engine type has
failed. Because of
lack must fields.
Resolve server IP has
failed. Update stop.
Verify server's
certificate has
failed. Update stop.
Send download request
to update server has
failed.
Get server response
has failed.
Timeout for get server
response.
Send update request to
update server has
failed.
Update has failed.
Because of lack must
fields.
Update server is busy
now. File download
after %d seconds.
Device has latest
file. No need to
update.
Device has latest
signature file; no
need to update
Connect to update
server has failed.
Wrong format for
packets received.
Server setting error.
Update stop.
Build query message
failed.
Starting signature
update.
IDP signature download
has succeeded.
IDP signature update
has succeeded.
IDP signature download
has failed.
364
DESCRIPTION
The device failed to change the type of anti-virus engine because the response
from the server is missing required fields.
The update has stopped because the device couldn't resolve the myZyXEL.com
server's FQDN to an IP address through gethostbyname().
The device could not process an HTTPS connection because it could not verify
the myZyXEL.com server's certificate. The update has stopped.
The device's attempt to send a download message to the update server failed.
The device sent packets to the MyZyXEL.com server, but did not receive a
response. The root cause may be that the connection is abnormal.
zysh need to catch MyZyXEL.com agent's return code, this log will be shown
when timeout.
The device could not send an update message to the update server.
The device received an incomplete response from the update server and it
caused a parsing error for the device.
The update server was busy so the device will wait for the specified number of
seconds and send the download request to the update server again.
The device already has the latest version of the file so no update is needed.
The device already has the latest version of the signature file so no update is
needed.
The device cannot connect to the update server.
The device cannot parse the response returned by the server. Maybe some
required fields are missing.
The device could not resolve the update server's FQDN to an IP address
through gethostbyname(). The update process stopped.
Some information was missing in the packets that the device sent to the
server.
The device started an IDP signature update.
The device successfully downloaded an IDP signature file.
The device successfully downloaded and applied an IDP signature file.
The device still cannot download the IDP signature after 3 retries.
NXC2500 User's Guide