Troubleshooting - Dexcom G5 MOBILE User Manual

19.3 Troubleshooting

No Alarm/Alerts
Device
Smart Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
What you see Problem
Not receiving
Alarm/Alerts.
What you do
See Chapter 11.
Check Alarm/Alerts,
sound and/or vibrations
for notifications are on.
Check your smart
device is not on Silent
or Do Not Disturb (if
applicable).
Check your app
is running in the
background.
Use your BG meter for
treatment decisions
during this time.
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