Dexcom G5 MOBILE User Manual page 369

Continuous glucose monitoring system
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The secondary display is not intended to replace self-monitoring practices advised by a
physician.
Dexcom Share does not work alone. Dexcom Share does not replace the Dexcom G5 and
requires Share to be turned "On" to communicate glucose information to the Follower.
You cannot use secondary displays to make treatment decisions, such as how much insulin
to take. Secondary displays do not replace the Dexcom G5 or a BG meter. Always use the
values from the Dexcom G5 or a BG meter for treatment decisions.
PRECAUTIONS
Do not use secondary displays as the main source of CGM glucose trend information. Use
the Dexcom G5 receiver and/or the G5 Mobile app as the main device to track sensor glucose
information, notifications, and alarms.
At times, the patient will be unable to share data using the Dexcom Share feature, and the
Follower might miss helping the patient in the event of low or high BG values. Do not rely
solely on the Follower to alert the patient of low or high glucose events or other important
information. At times, the Follower may not receive data, and the patient will not be notified
of this fact.
When using Dexcom Share, make sure Share is turned "On." If not, the patient will be unable
to share data, and the Follower might miss helping the patient in the event of low or high BG
values.
Do not use Dexcom Share unless both the patient's and Follower's smart devices have active
Internet connections in order to share data. If either the patient or the Follower does not
have a connection, loses their connection, turns off the connection ("Airplane Mode"), or if
the smart device is in Do Not Disturb mode, the patient will be unable to share data, and the
Follower might miss helping the patient in the event of low or high BG values. To check this,
make sure that the Follower's smart device can receive text messages. Follow notifications
and text messages work by a similar process.
Make sure the patient's and Follower's smart devices have charged batteries or are
connected to electrical outlets. If the smart device shuts down due to low battery, the patient
will be unable to share data, and the Follower might miss helping the patient in the event of
low or high BG values.
If the patient's smart device is powered off or restarted, make sure the G5 Mobile app is
reopened after the smart device is turned back on in order to resume sharing. If the G5
Mobile app is not reopened, the patient will be unable to share data, and the Follower might
miss helping the patient in the event of low or high BG values.
Dexcom G5 Mobile System User Guide
Dexcom Share
367

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