Dexcom G5 MOBILE User Manual page 136
Continuous glucose
monitoring system
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Also See for G5 MOBILE:
- User manual (411 pages) ,
- Quick start manual (72 pages) ,
- Getting started manual (68 pages)
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Device
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Ending Your Sensor Session and Transmitter Session
(Continued from previous page)
What you see
What it means
Wait up to three hours while the system
autocorrects.
Check transmitter—is it properly inserted
into sensor pod?
Make sure you haven't taken
acetaminophen.
If not corrected after 3 hours:
Contact Technical Support (available 24/7):
• TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll call: 1.858.200.0200
Wait up to three hours while the system
autocorrects.
Check transmitter—is it properly inserted
into sensor pod?
Make sure you haven't taken
acetaminophen.
If not corrected after 3 hours:
Contact Technical Support (available 24/7):
• TechSupport@dexcom.com
• Toll free: 1.888.738.3646
• Toll call: 1.858.200.0200
134
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Troubleshooting
