Dexcom G5 MOBILE User Manual page 367

Remember that the Dexcom Share feature in the G5 Mobile app is a secondary notification
feature. With the secondary display, there might be delays in getting your sensor readings.
When Dexcom Share is enabled in the G5 Mobile app, you will be able to share your glucose
information and notifications with up to five (5) other people. Shared sensor glucose readings
and information can add another level of awareness.
Using the wrong glucose information for treatment decisions could lead to low or high
glucose. Dexcom G5 sensor glucose readings and BG values from a BG meter may differ
from the information displayed on the Dexcom Follow app. Treatment decisions should never
be made using Share or Follow. See Chapter 13 on how to use the Dexcom G5 for treatment
decisions.
Followers who are concerned by notifications on the Dexcom Follow app should contact the
patients and remind them to check their Dexcom G5 sensor glucose readings or BG with a
BG meter before driving a car or making any treatment decisions, such as taking insulin or
eating fast-acting carbohydrates.
Sharers should not rely on Followers to notify them about low or high glucose.
Any problems with smart device(s), Bluetooth, wireless Internet connection, mobile data
connection, Dexcom Share Cloud, or not being in the communication range could cause data
to not be shared with the Follower. In addition, if the delay setting is too long, the Follower
might not be aware of glucose level changes in a reasonable time. Therefore, the Dexcom
Share feature should be used only to give a secondary level of awareness and should not be
expected to always communicate and transfer sensor glucose readings and information.
Benefits
Patients usually respond when their CGM systems alert them.
However, experts advise that an additional CGM alert to another person may be helpful
in increasing the detection of low glucose or high glucose values, especially at night. The
Dexcom Share feature enables this additional awareness, even when the Sharer and Follower
are not in the same place.
The Dexcom Share feature may provide improved quality of life and greater peace of mind to
patients, their caregivers, and their support team by allowing the Dexcom G5 Alarm, Alerts,
and trend graph to be checked remotely.
Dexcom G5 Mobile System User Guide
Dexcom Share
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