11.2 Safety Statements
The Alarm and Alerts were designed to keep you safe, helping you avoid severe lows and
highs or missing your readings. The following safety statements help ensure you get your
Alerts and Alarm.
Warning
Do: Verify your smart device settings let you get Alarm and Alerts.
To receive Alarm/Alerts you must:
• Make sure G5 Mobile app notifications are turned on in Settings menu
• Verify app hasn't been shut down.
• Adjust volume so you can hear sounds.
• Turn on Bluetooth.
• Turn off Do Not Disturb.
• Keep G5 Mobile app running in the background.
• Restart app after device is restarted.
• Make sure accessory devices (for example, smart watch) do not override your
sounds and other settings.
Why: Your app's settings do not override phone settings.
Consequences: Missing a severe low or high blood glucose event or making a
treatment decision that results in injury.
Dexcom G5 Mobile System User Guide
Sensor Glucose Alarm and Alerts
206
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