Dexcom G5 MOBILE User Manual page 346

Device
Smart Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued from previous page)
What you see
(Continued on next page)
Problem
System display
device and
transmitter not
communicating.
What you do
See Chapter 9.
Don't calibrate.
Wait 10 minutes.
Move display device
and transmitter within
20 feet of each other
without obstruction.
Wait another 10
minutes.
Smart device:
1. Restart smart
device.
If error remains:
1. Open your device's
Bluetooth settings.
2. Delete all Dexcom
entries.
3. Pair your transmitter.
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