Dexcom G5 MOBILE User Manual page 24

• Restart the G5 Mobile app after your smart device is restarted
• Set the volume on your smart device at a level you can hear
• Always run the app in the background; do not close the G5 Mobile app
• Make sure accessory devices do not override your smart device settings
If the settings on your smart device are incorrect, your Dexcom G5 may not function
properly.
The Dexcom G5 Alarm/Alert vibrations are not any different from other vibrating
apps on your smart device. Medical device apps, like the G5 Mobile app, do not have
any special priorities over your smart device's features. You cannot determine if a
vibration is a notification from your G5 Mobile app or another app. The only way to
know is to look at the screen.
Warnings (continued)
The following warnings may result in the consequence of missing severe hypoglycemia (low
blood glucose) or hyperglycemia (high blood glucose) or making a treatment decision that
results in injury:
Missed an Alarm or Alert?
An Alarm or Alert from the G5 Mobile app cannot be heard through your smart
device's speakers if headphones are plugged in. Make sure you unplug your
headphones when you are done using them, otherwise you might not hear an Alarm
or Alert from the Dexcom G5.
Precautions
Sensor Package
Do not use the Dexcom G5 sensor if its sterile package has been damaged or opened. Using
a non-sterile sensor might cause infection.
Clean and Dry Before Using
Do not open the sensor package until you have washed your hands with soap and water, and
let them dry. You may contaminate the insertion site and suffer an infection if you have dirty
hands while inserting the sensor.
Do not insert the sensor until you have cleaned the skin near the insertion site with a topical
antimicrobial solution, such as isopropyl alcohol, and allowed the skin to dry. Inserting into
Dexcom G5 Mobile System User Guide
Indications for Use and Safety Statement
22