Dexcom G5 MOBILE User Manual page 350

Device What you see
Receiver
Receiver
Smart
Device:
In App
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued on next page)
Problem
Corrupted
database.
System
Recovery.
No Bluetooth.
What you do
See Chapter 17.
Write down error code.
Contact Technical Support
(see Section 17.1).
Check BG value using BG
meter.
Prompt: Vibrates one time for
four seconds and four beeps.
See Chapter 17.
Do nothing.
Receiver is able to continue
to work and recover from an
error.
App:
Tap OK to confirm Alert.
Receiver:
Press select button to
confirm Alert.
See Chapter 5.
Go to smart device's
Settings .
Make sure Bluetooth is On.
If problem persists,
please contact device's
manufacturer.
348