Dexcom G5 MOBILE User Manual page 55

Suggested Smart Device Settings
Bluetooth is designed to allow wireless communication between devices (unlike Wi-Fi, which
wirelessly connects devices to the Internet). Your transmitter communicates to your app
Smart! Before beginning, make sure your smart device's Bluetooth is
via Bluetooth
®
available and turned on. If not, you will not receive any Alarm/Alerts or glucose information.
The app allows your Alarm and most important Alerts to notify you when your volume is set
too low to hear. If you have your Silent or Do Not Disturb on, no need to worry. You'll still get
your Alarm and Alerts. The only exception is your Signal Loss alert; it doesn't override Silent
or Do not Disturb.
• In these cases you may not hear sound on your first notification. You still get a visual
notification, and a vibration if your device has a vibration feature
• If not confirmed after five minutes, the Alarm/Alert repeats at half volume, and at full
volume after ten minutes
See your smart device instructions to learn how to change its settings. Use the following with
your CGM system:
• Bluetooth: Your transmitter talks to your G5 Mobile app with Bluetooth wireless
technology. Bluetooth is designed for wireless communication between devices
(unlike Wi-Fi, which wirelessly connects devices to the Internet). Make sure your
smart device Bluetooth is on. If not, you will not get Alarm/Alerts or CGM information
• Silent and Do Not Disturb: These prevent the Signal Loss Alert from making sound
and vibration
• Notifications:
- If you don't enable app notifications during setup, you won't get any Alarm/
Alerts
- Make sure your smart device settings allow app notifications to show on your
lock screen
• Battery: The app must always be running in the background and may drain your
smart device battery. Keep the battery charged
• Update manually: Automatic updates of the app or your device operating system
can change settings or shut down the app. Always update manually and verify
correct device settings afterwards
Dexcom G5 Mobile System User Guide
Set up Your Display Devices
53