What you see
Not Getting Sensor Glucose Reading
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
System Found Temporary Sensor Issue
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Home Screen, Rate of Change Arrows, and Errors
(Continued from previous page)
N/A
N/A
(Continued on next page)
What you do
Signal Loss receiver only:
Check—Are you:
• Within 20 feet of your display
device?
• In your two-hour warmup period?
• Outside of your calibration
schedule?
• In a sensor session?
Don't calibrate.
System may correct problem on its own
and display sensor glucose readings again.
If notification stays for three hours:
Contact Technical Support (see Section
17.1).
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