Dexcom G5 MOBILE User Manual page 270

Continuous glucose monitoring system
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cell phone, and taking other unauthorized actions may put you at risk, cause the CGM system
to malfunction, is not permitted and voids your Limited Warranty.
This Limited Warranty does not cover:
1. Defects or damage resulting from accident, misuse, abuse, neglect, unusual
physical, electrical or electromechanical stress, modification of any part of the
product, or cosmetic damage.
2. Equipment with the ID number removed or made illegible.
3. All surfaces and other externally exposed parts that are scratched or damaged due
to normal use.
4. Malfunctions resulting from the use of the Receiver in conjunction with accessories,
ancillary products, and peripheral equipment, whether hardware or software, not
furnished or approved by Dexcom.
5. Defects or damage from improper testing, operation, maintenance, installation, or
adjustment.
6. Installation, maintenance, and service of products or services other than the CGM
system (which may be subject to a separate limited warranty), whether provided by
Dexcom or any other party; this includes your cell phone or smart device and your
connection to the Internet.
7. Equipment which has been taken apart physically or which has had any of its
software accessed in any unauthorized manner.
8. Water damage to the Receiver.
a. Receiver is not water resistant.
b. Do not get the receiver wet at any time.
Dexcom's Obligations Under the Limited Warranty
During the Warranty Period, Dexcom will replace, without charge to purchaser, any defective
Dexcom G5 Receiver.
To return, you must send the Receiver to an authorized Dexcom Technical Support
Department. Make sure you package the Receiver adequately for shipping.
The return package needs to include:
1. Receiver
Dexcom G5 Mobile System User Guide
Warranty: The Fine Print
268

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