Appendix A: Troubleshooting - Dexcom G6 Instructions For Use Manual

Appendix A: Troubleshooting

This appendix has brief instructions for the most common questions. They are listed
in alphabetical order, as shown below:
A.1 Accuracy – G6 Readings Do Not Match Blood Glucose Meter Value
A.2 Accuracy – G6 Readings Do Not Match Symptoms
A.3 Adhesive Patch
A.4 Calibrate Your G6
A.5 Cannot Hear Alarm/Alerts
A.6 Common Alerts
• Calibration and Recalibration Prompts
• No Readings Alert
• Signal Loss Alert
• Transmitter Alert
• Transmitter Battery Low and Last Session Alerts
• Transmitter Not Found Alert
A.7 End Sensor Session Early
A.8 Gap in Graph
A.9 Recharge Receiver
A.10 Start Sensor Session Without Sensor Code
A.11 Water and the G6
For full troubleshooting information, see the frequently asked questions section on
the Dexcom website (dexcom.com), or contact your local Dexcom representative.
Dexcom G6 System • Using Your G6
®
48 Appendix A: Troubleshooting