Dexcom G5 MOBILE User Manual page 352

Device What you see
Smart
Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued on next page)
Problem
System didn't
accept recent
calibration.
What you do
See Chapter 7.
Wait 15 minutes.
Enter 1 BG meter value.
Wait 15 more minutes.
If error screen still appears,
enter 1 more BG meter
value.
Wait 15 minutes.
If no sensor glucose readings
appear on the display, the
sensor needs to be replaced.
Contact Technical Support
(see Section 17.1) to report
error.
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