Dexcom G5 MOBILE User Manual page 180

What you see
Transmitter and Sensor Not Communicating
Smart Device:
Lock Screen
Smart Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Home Screen, Rate of Change Arrows, and Errors
(Continued from previous page)
N/A
(Continued on next page)
What you do
Wait three hours while the transmitter tries
to fix the error.
Do not enter calibrations during this time.
Make sure your transmitter is properly
inserted into the sensor pod.
If not corrected:
• Contact Technical Support (see
Section 17.1)
• Remove sensor
• Insert new sensor
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