Dexcom G5 MOBILE User Manual page 354

Device What you see
Smart
Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
(Continued on next page)
Problem
Pairing failed.
(Continued on next page)
What you do
See Chapter 6.
Check transmitter SN in
display device is correct.
If wrong:
Stop sensor session.
Re-enter correct transmitter
SN.
App:
Menu > Trans SN > Enter
correct SN
Receiver:
Settings > Trans SN > Enter
correct SN
If SN correct:
Contact Technical Support
(see Chapter 17).
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