Dexcom G5 MOBILE User Manual page 353

Transmitter Error:
Device What you see
Smart
Device:
In App
Receiver
Dexcom G5 Mobile System User Guide
Troubleshooting
Problem
Transmitter not
working.
Sensor session
automatically
stopped.
No sensor
glucose readings
displayed.
(Continued on next page)
What you do
See Chapter 17.
Contact Technical Support
to report issue (Section 17.1).
Start checking BG value
using BG meter.
App:
Tap OK to confirm Alert.
Receiver:
Press select button to
confirm Alert.
Will not re-alert once
confirmed.
Order new transmitter.
351