Suzuki GRAND VITARA XL-7 Owner's Manual page 173

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6-1-12 ENGINE GENERAL INFORMATION AND DIAGNOSIS (H27 ENGINE)

STEP 1. CUSTOMER COMPLAINT ANALYSIS

Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this

purpose, use of such an inspection form will facilitate collecting information to the point required for proper anal-

ysis and diagnosis.

The above form is a standard sample. It should be modified according to conditions characteristic of

each market.

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