Table of Contents
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14 Problem Solving
Error Code
C P F S M O
116-388
116-389
116-700
116-701
O O
116-702
116-703
116-708
116-709
116-710
116-713
116-714
116-720
116-725
14
116-740
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
520
Category
O [Cause]
[Remedy] Install the HDD Extension Kit (optional). Contact our
O [Cause]
[Remedy] Install the Extension System Memory (optional). Contact
O [Cause]
[Remedy] Select Standard for the image quality.
[Cause]
[Remedy] Increase memory, or install the HDD Extension Kit
O
[Cause]
[Remedy] Check the print data.
O
[Cause]
[Remedy] Check the print data.
O [Cause]
[Remedy] Use a computer to confirm the content recorded on the
O
[Cause]
[Remedy] Increase the size assigned to HP-GL/2 auto layout
O [Cause]
[Remedy] Delete unnecessary data from the hard disk to free up disk
O
[Cause]
[Remedy] Check the print data.
O
[Cause]
[Remedy] Stop unnecessary ports or delete unnecessary data to free
O [Cause]
[Remedy] Execute the operation again.
O
[Cause]
[Remedy] Check the print data.
Cause and Remedy
The optional hard disk is not installed.
Customer Support Center.
The Extension System Memory (optional) is not installed.
our Customer Support Center.
Memory is insufficient for Image Extension Kit.
Unable to use the 2 Sided Printing feature because of
insufficient memory.
(optional) if it is not installed.
A print job was processed using a substitute font.
An error occurred during PostScript (optional) processing.
An error occurred when reading data on the media.
media.
The correct document size could not be judged because
the receive data exceeded the HP-GL/2 (optional) spool
size.
memory.
The job was divided to be printed because of insufficient
disk space.
space.
An HP-GL/2 (optional) command error occurred.
An error occurred during print processing because of
insufficient memory.
up disk space.
Failed to write the image log because the image log
storage area on the machine is insufficient.
If this error still is not resolved, take one of the following
measures:
Delete unnecessary image logs.
Change the [Assurance Level] setting for image logs to
[Low].
In this case, selecting [Low] does not secure the contents
of created image logs.
A numerical value operation error occurred because a
value exceeding the value limit of the machine was used in
the print data.
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