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14 Problem Solving
Error Code
C P F S M O
018-561
018-562
018-563
018-564
018-565
018-566
018-567
14
018-568
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
476
Category
O
O [Cause]
[Remedy] Check the followings:
O
O [Cause]
[Remedy] Check the followings:
O
O [Cause]
[Remedy] Check the followings:
O
O [Cause]
[Remedy] Check the followings:
O
O [Cause]
[Remedy] Check the followings:
O
O [Cause]
[Remedy] Check the followings:
O
O [Cause]
[Remedy] Check whether the destination HTTP server for the
O [Cause]
[Remedy] Check the followings:
Cause and Remedy
The hostname or the script storage location is not correct.
(Received HTTP Status 404).
The destination HTTP server for the scanned document
is accessible by PC.
The HTTP server name
The HTTP server path name
A client-side error occurred. (Received HTTP Status 4xx
other than 401 and 404).
The destination HTTP server for the scanned document
is accessible by PC.
The server settings
A server-side error occurred. (Received HTTP Status 5xx).
The destination HTTP server for the scanned document
is accessible by PC.
The server settings
DNS resolution for the specified hostname failed.
The destination HTTP server for the scanned document
is registered on the DNS server.
The machine is connected to the DNS server.
The address of the DNS server is set on the machine.
DNS resolution for the proxy server name set on the
machine failed.
The proxy server name set on the machine is registered
on the DNS server.
The machine is connected to the DNS server.
The address of the DNS server is set on the machine.
Unable to connect to the HTTP server.
The network cable connection on the machine
The destination HTTP server for the scanned document
is accessible by PC.
The followings may be the cause:
The communication is disconnected while reading or
writing due to some reason.
Close process of the file failed due to some reason
scanned document is accessible by PC.
An SSL/TLS connection error occurred.
The destination HTTP server for the scanned document
is accessible by PC.
SSL settings for the HTTP server is correct.
The HTTP server name
The HTTP server path name
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