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14 Problem Solving
Error Code
C P F S M O
033-506
033-507
033-508
033-509
033-510
033-511
033-512
033-513
033-514
033-516
033-517
033-518
14
033-519
033-520
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
506
Category
O
[Cause]
[Remedy] The job may have been canceled at the recipient. If the job
O
[Cause]
[Remedy] Confirm the recipient's machine (memory is full, machine
O
[Cause]
[Remedy] Ask the other party to prepare polling documents, and
O
[Cause]
[Remedy] Execute the operation again. If the error still is not
O
[Cause]
[Remedy] Confirm the condition of the line and the other machine,
O
[Cause]
[Remedy] Confirm the following conditions:
O
[Cause]
[Remedy] Confirm whether the other party can execute Relay
O
[Cause]
[Remedy] Confirm whether the other machine has the Folder feature.
O
[Cause]
[Remedy] Ask the sender to send again.
O
[Cause]
[Remedy] Confirm the recipient, and then execute the operation
O
[Cause]
[Remedy] Execute the operation again. If the error still is not
O
[Cause]
[Remedy] Check whether the other machine can correspond to
O
[Cause]
[Remedy] Check whether the other machine can correspond to
O
[Cause]
[Remedy] Check whether the other machine can correspond to
Cause and Remedy
Communication was terminated at the recipient's machine.
was not canceled, check whether the other machine has a
problem, and execute the operation again.
The recipient's machine cannot receive.
is being maintained, or other conditions), and execute the
operation again.
No spooling documents exist at the other machine.
execute the operation again.
An error occurred during fax transmission.
resolved, confirm the condition of the other machine.
An error occurred during fax transmission.
and execute the operation again.
An error occurred during fax transmission.
Whether a polling document exists at the other machine
Whether a document is jammed at the other machine
Whether the passwords match
The other party cannot execute Relay Broadcast.
Broadcast.
The other machine does not have the Folder feature.
An error occurred during fax transmission.
An error occurred during fax transmission.
again. If receiving, ask the sender to send again.
An error occurred during fax transmission.
resolved, confirm the condition of the other machine.
The other machine cannot correspond to reception of
SUB.
reception of SUB, and execute the operation again.
The other machine cannot correspond to reception of
SEP.
reception of SEP, and execute the operation again.
The other machine cannot correspond to reception of
PWD/SID.
reception of PWD/SID, and execute the operation again.
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