Table of Contents
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Category
Error Code
C P F S M O
016-762
O
016-763
016-764
016-765
016-766
016-767
016-768
016-769
016-770
O
016-773
O O
016-774
O O
016-775
O O
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
[Cause]
The specified printer language is not installed on the
machine.
[Remedy] For [Parallel] and [USB] in [Print Mode] under [Port
Settings], specify correct printer language.
O
[Cause]
Unable to connect to the POP server.
[Remedy] Confirm the POP server IP address set on the machine.
O
[Cause]
Unable to connect to the SMTP server.
[Remedy] Consult the SMTP server administrator.
O
[Cause]
Unable to send the e-mail because the hard disk on the
SMTP server is full.
[Remedy] Consult the SMTP server administrator.
O
[Cause]
An error occurred on the SMTP server.
[Remedy] Consult the SMTP server administrator.
O
[Cause]
Unable to send the e-mail because the address is not
correct.
[Remedy] Confirm the address, and try sending again.
O
[Cause]
Unable to connect to the SMTP server because the
machine's mail address is incorrect.
[Remedy] Confirm the machine's mail address.
O
[Cause]
The SMTP server does not support delivery receipts
(DSN).
[Remedy] Send e-mail without setting delivery receipts (DSN).
[Cause]
Direct Fax is restricted.
[Remedy] Consult your system administrator whether Direct Fax is
available. If it is available, contact our Customer Support
Center.
O [Cause]
The IP address of the machine is not set correctly.
[Remedy] Check the DHCP settings. Or set the fixed IP address to
the machine.
O [Cause]
Unable to process compression conversion because of
insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
O [Cause]
Unable to process image conversion because of
insufficient hard disk space.
[Remedy] Delete unnecessary data from the hard disk to free up disk
space.
Cause and Remedy
Error Code
14
469
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